at appetize, we bring the best combination of innovation, industry...

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www.appetizeapp.com [email protected] (877) 559-4225 WHY APPETIZE POINT OF SALE? At Appetize, we bring the best combination of innovation, industry experience, and ability to work with your team to create the POS solution you require to serve your fans. The ability to seamlessly incorporate inventory, suites ordering, data analytics, and custom interfaces into the POS system adds to the strength of the Appetize solution. CORE SYSTEM ATTRIBUTES » Nimble and innovative platform that meets the needs of enterprise clients. » Flexibility to change configurations on-the-go to meet customer demands. » Robust ecosystem that provides real-time data via powerful cloud-based software that operates on non-proprietary hardware. » Development team of over 120 individuals segmented into dedicated product teams to focus on bringing enhancements, new features, and integrations to the market quicker than the competition. » Centralized solution for inventory management, analytics, and advanced reports to better manager the enterprise. » Cloud-based solution hosted by Amazon Web Services (AWS) to provide consistent reliability and security. » Dynamic network capabilities that can run in the most complex operations: wired, wireless, 4G, or offline. » Speed of service from cash algorithms, image-based items, and signature capture screens that move people through the lines quickly. » Improve guest experience through an omni-channel solution that enables venues to reach more guests than ever before.

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Page 1: At Appetize, we bring the best combination of innovation, industry …backend.bluestarinc.com/fileadmin/bluestar-typo3/... · 2018-05-23 · functions, and a variety of rich restaurant

www.appetizeapp.com [email protected](877) 559-4225

WHY APPETIZE POINT OF SALE?

At Appetize, we bring the best combination of innovation, industry experience, and ability to work with your team to create the POS solution you require to serve your fans.

The ability to seamlessly incorporate inventory, suites ordering, data analytics, and custom interfaces into the POS system adds to the strength of the Appetize solution.

CORE SYSTEM ATTRIBUTES» Nimble and innovative platform that meets the needs of

enterprise clients.

» Flexibility to change configurations on-the-go to meet customer demands.

» Robust ecosystem that provides real-time data via powerful cloud-based software that operates on non-proprietary hardware.

» Development team of over 120 individuals segmented into dedicated product teams to focus on bringing enhancements, new features, and integrations to the market quicker than the competition.

» Centralized solution for inventory management, analytics, and advanced reports to better manager the enterprise.

» Cloud-based solution hosted by Amazon Web Services (AWS) to provide consistent reliability and security.

» Dynamic network capabilities that can run in the most complex operations: wired, wireless, 4G, or offline.

» Speed of service from cash algorithms, image-based items, and signature capture screens that move people through the lines quickly.

» Improve guest experience through an omni-channel solution that enables venues to reach more guests than ever before.

Page 2: At Appetize, we bring the best combination of innovation, industry …backend.bluestarinc.com/fileadmin/bluestar-typo3/... · 2018-05-23 · functions, and a variety of rich restaurant

www.appetizeapp.com [email protected](877) 559-4225

APPETIZE KEY DIFFERENTIATORS

COMMERCIAL NON-PROPRIETARY EQUIPMENT» Multi-year warranty offerings paired with a commercial-grade

hardware to provide a lower total cost of ownership.

» Variety of hardware and configuration offerings to include stands, screen sizes, fixed, portable, and handhelds.

» Ease of integrations, peripheral support, and agnostic credit card payment support.

» Customer facing display that allow guests to view order, add gratuity, and sign.

» New branding opportunities to promote sponsorships and offerings to generate additional revenue.

The cloud allows operators to manage and make changes on the fly. The ease of software update deployments and accessibility anywhere at anytime makes it the clear choice for a point of sale system. The cloud is free from Windows updates and anitvirus management.

Amazon Web Services provides the best in class hosting services: » Auto-scaling

» Fully redundant

» Stronger SLA, reliability

» More robust Disaster Recovery plans

BENEFITS OF CLOUD

OFFLINE CAPABILITIES» Automatic on/offline mode throughout the entire event.

» Seamless offline mode that’s easy for cashiers to manage.

» Offline check sync, check sharing, printing, and KDS operations allow restaurants, clubs, in-seat/suite services areas, and self-service locations to operate without interruption of service.

» Full gateway support in an offline state to ensure guest payments are processed.

3RD PARTY INTEGRATIONSOpen API that allows our platform to integrate with a variety of 3rd-party solutions. Currently, Appetize supports over 80 integration partners.

Page 3: At Appetize, we bring the best combination of innovation, industry …backend.bluestarinc.com/fileadmin/bluestar-typo3/... · 2018-05-23 · functions, and a variety of rich restaurant

www.appetizeapp.com [email protected](877) 559-4225

APPETIZE PRODUCT CAPABILITIES

BUSINESS INTELLIGENCE» Robust reporting and analytics, cash room management, and

ingredient-level inventory module.

» Exportable analytics with live-view reports for day-to-day and event-to-event analytics.

» Customized reporting with flexibility to create dynamic, filtered reports.

» Integrate Appetize into your data warehouse with the open API.

SUITES MANAGEMENT» Manage suites and catering operations with easy-to-use and

flexible online pre-ordering.

» Robust back-office suite of tools and reports.

» Dynamic handheld solution that instantly caters to important guests, with text messaging, hold & fire options, multi-tender functions, and a variety of rich restaurant features.

MOBILE APPLICATIONFully developed mobile application or a Software Development Kit (SDK) to easily integrate with your existing mobile application.

» Provides both in-seat and in-suite ordering offerings.

» Complete omni-channel ordering capability and analytics to best manage fan engagement.

» Partnerships with several mobile application providers such as Yinzcam, Venuetize, and VenueNext.

RETAIL CAPABILITIESCombine Appetize’s front-of-house platform with rich merchandise back-office support. Premier partnerships with Yellow Dog, NetSuite, and EATEC provide a single POS system throughout the stadium or venue ensuring a seamless fan experience and simplified product management.

Retail capabilities include an omni-channel purchasing experience with traditional in-store terminals, self-checkout kiosks, handheld tablets, and pop-ups.

Page 4: At Appetize, we bring the best combination of innovation, industry …backend.bluestarinc.com/fileadmin/bluestar-typo3/... · 2018-05-23 · functions, and a variety of rich restaurant

www.appetizeapp.com [email protected](877) 559-4225

APPETIZE ADVANTAGES & KEY CLIENTS

KEY APPETIZE CLIENTS

The Garden has been a client of Appetize for over five years and originally deployed Appetize’s mobile application solution. Recently, MSG implemented Appetize throughout their enterprise in a phased in approach with limited time schedules.

With over 100 events each year, U.S. Bank Stadium needed a point of sale solution that could easily be reconfigured to provide the best service for their fans while integrating with CISCO, SKIDATA, and VenueNext (Mobile). Over three weeks, more than 950 POS units were deployed and staff was trained in advance of Super Bowl LII.

In partnership with Delaware North, Little Caesars Arena recently upgraded their entire arena to Appetize. Partnering with CISCO, SKIDATA and Venuetize ensures Little Caesars arena can offer in-seat and in-suite ordering, self-service kiosks, and a variety of restaurant and club areas to their fans.

THE APPETIZE ADVANTAGE

The only platform with 5 dual-platform software offerings to be used anywhere.

ROBUST PRODUCT SUITEFacilitate quicker transactions to impact your venue’s bottom line.

COST SAVINGS

Variety of real-time reports to keep your venue running at peak performance.

ADVANCED ANALYTICSReliable cloud-based software with redundant connectivity and automatic offline mode.

DEPENDABILITY

Activate untapped revenue streams that you didn’t know existed.

INCREMENTAL REVENUETransform your enterprise with less training, more revenue, and faster transactions.

INCREASED VALUE