lifecare · at home, offers a specialized cosmetic surgery aftercare program. our staff is trained...

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HOW IT WORKS It is best to call us prior to your surgery date. Our Care Manager will explain to you the services available and will discuss the post-op care plan. We will work with your surgeon to get any pertinent health information, to be aware of any existing medical problems that might affect your aftercare needs, and to develop an aftercare plan for you. We will need to know the address from where to pick you up and where you will be staying after surgery. The registered nurse will review pre-op instructions with you. Once we have all the information from you, we will call your surgeon’s office to verify the type of surgery, the surgery start and finish times, and your estimated discharge time. The registered nurse will call you the night before surgery to review information with you and to get any last minute instructions or requests. On the day of the surgery, your caregiver will drive you to the surgery. We will call your surgeon’s office to make sure the surgery started on time and that everything is going as expected. In case of any changes, the surgeon’s office will be able to contact us. While you are undergoing a procedure your caregiver can either wait for you at the site, come back or finish a list of errands that you need, such as shopping, cooking, cleaning, etc. Doctor’s office will alert us 30 to 45 minutes before your discharge, and your caregiver will be notified. We will get any special reports needed from the doctor’s office. Once we have all he information about your surgery, you are escorted home or to the place of stay, and your recovery begins. For more information about the benefits of our personalized post-surgical aftercare and rates, please contact LifeCare office at any time. LifeCare does not discriminate against any person on the basis of race, color, national origin, disability, or age in admission, treatment, or participation in its programs, services and activities, or in employment. For further information about this policy, contact LifeCare, at: 847-205-4444. LifeCare is licensed by Illinois Department of Public Health and certified by Medicare and Medicaid Program. LifeCare is a member of the National Association of Home Care and Hospice and Private Duty Association. Important Information: LifeCare after care is not a substitute for medical care or hospitalization. If you require hospitalization after your surgery, you should stay in the hospital until safe to go home. Before you schedule with us, it is your responsibility to check with your plastic surgeon to determine if non-medical outpatient recovery care is appropriate for you. It is important that you understand that you are choosing to stay with our non-medical service. If you elect to use our services you are agreeing to the fact that it is only for a matter of convenience and not for any reasons related to medical care. Prior to scheduling with us, all clients must sign a release/consent form which states that you have read, understand and agree to the above Not Just Home Care… LifeCare Plastic & Reconstructive Surgery Aftercare Quality & Compassionate Care at Home 3400 Dundee Road, Suite 360 Northbrook, IL 60062 Office Hours: M–F 9:30–6 Phone: 847-205-4444 Fax: 847-205-4445 E-mail: [email protected] www.lifecareus.com LIFECARE_SurgeryBro_EDplan_Brochure 07/11/11 11:48 AM Page 1

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Page 1: LifeCare · at home, offers a specialized cosmetic surgery aftercare program. Our staff is trained on the post-surgical aftercare protocols developed by your plastic surgeon. This

HOW IT WORKSIt is best to call us prior to your surgery date. Our CareManager will explain to you the services available and willdiscuss the post-op care plan. We will work with yoursurgeon to get any pertinent health information, to be awareof any existing medical problems that might affect youraftercare needs, and to develop an aftercare plan for you.

We will need to know the address from where to pick youup and where you will be staying after surgery. Theregistered nurse will review pre-op instructions with you.

Once we have all the information from you, we will call yoursurgeon’s office to verify the type of surgery, the surgerystart and finish times, and your estimated discharge time.

The registered nurse will call you the night before surgery toreview information with you and to get any last minuteinstructions or requests.

On the day of the surgery, your caregiver will drive you tothe surgery. We will call your surgeon’s office to make surethe surgery started on time and that everything is going asexpected. In case of any changes, the surgeon’s office will beable to contact us. While you are undergoing a procedureyour caregiver can either wait for you at the site, come backor finish a list of errands that you need, such as shopping,cooking, cleaning, etc.

Doctor’s office will alert us 30 to 45 minutes before yourdischarge, and your caregiver will be notified. We will get anyspecial reports needed from the doctor’s office. Once wehave all he information about your surgery, you are escortedhome or to the place of stay, and your recovery begins.

For more information about the benefits of our personalizedpost-surgical aftercare and rates, please contact LifeCareoffice at any time.

LifeCare does not discriminate against any person on the basis of race, color,national origin, disability, or age in admission, treatment, or participation in itsprograms, services and activities, or in employment. For further informationabout this policy, contact LifeCare, at: 847-205-4444.

LifeCare is licensed by Illinois Department of Public Health and certified byMedicare and Medicaid Program.

LifeCare is a member of the National Association of Home Care and Hospiceand Private Duty Association.

Important Information: LifeCare after care is not a substitute for medical careor hospitalization. If you require hospitalization after your surgery, you shouldstay in the hospital until safe to go home. Before you schedule with us, it is yourresponsibility to check with your plastic surgeon to determine if non-medicaloutpatient recovery care is appropriate for you. It is important that youunderstand that you are choosing to stay with our non-medical service. If youelect to use our services you are agreeing to the fact that it is only for a matterof convenience and not for any reasons related to medical care. Prior toscheduling with us, all clients must sign a release/consent form which statesthat you have read, understand and agree to the above

Not Just Home Care…

LifeCare

Plastic & Reconstructive SurgeryA f t e r c a r e

Quality & Compassionate Care at Home

3400 Dundee Road, Suite 360Northbrook, IL 60062

Office Hours: M–F 9:30–6Phone: 847-205-4444Fax: 847-205-4445E-mail: [email protected]

LIFECARE_SurgeryBro_EDplan_Brochure 07/11/11 11:48 AM Page 1

Page 2: LifeCare · at home, offers a specialized cosmetic surgery aftercare program. Our staff is trained on the post-surgical aftercare protocols developed by your plastic surgeon. This

OUR SERVICESDepending on the level of care that you and your doctor feelsare required, LifeCare will customize an individual care plan foryou. Your care plan may include assistance from a CertifiedNursing Assistant, a Caregiver, or a Registered Nurse on anhourly, live-in or visit basis.

Your care plan may include but will not be limited to the

following services:

• Pre-Op Assessment & Aftercare Plan Development• Private Transportation to and from Procedure Site• Frequent Checks and Continuous Pampering• Healthy Recovery Meals / Assistance with Family Meals• Assistance with Bathing and Dressing• Assistance with Personal Hygiene• Monitoring/Assistance with Positioning and Ambulation• Assistance with Medication Management• Monitoring of Vital Signs• Home Safety Supervision• Light Housekeeping / Laundry• Shopping & Errands• Assistance with Appointments Outside of Home

After your procedure you will be groggy and should bemonitored for the next 24 hours. You may have discomfort,swelling and bruising, require emptying of drains, or needcompression garments or elastic bandages tended to. LifeCarecaregivers will not only assist you with drains and dressingchanges, they’ll also make sure you take your pain medicationand antibiotics. Our caregivers will help you with proper bedpositioning to ensure your comfort and to protect yourincisions. Decreasing skin pressure has been clinically shownto result in less noticeable scars. Around-the-clock pamperingby LifeCare caregiver will limit your activity and decrease therisk of developing postoperative seromas, hematomas andimplant repositioning.

The registered nurse can also assess post-op bleeding,manage and teach patients about drain care, assess vitalsigns, and administer pain and other post-op medications.The registered nurse gives you the same type of nursing careyou receive in the hospital, except that with in-home care,you are the only patient.

Welcome to Plastic Surgery Aftercare with LifeCare WHY LIFECARE?Our goal is your safe and smooth recovery after surgery. Wewatch carefully for postoperative complications and willcontact your plastic surgeon with any changes or concerns.We would monitor to make sure your pain, nausea and anyantibiotic medications are correctly taken, would ensure thatall surgical dressing changes and drain care are done accordingto your surgeon's protocols.

LifeCare, a certified provider of medical and non-medical careat home, offers a specialized cosmetic surgery aftercareprogram. Our staff is trained on the post-surgical aftercareprotocols developed by your plastic surgeon.

This program is overseen by Registered Nurses and isdelivered by a trained team of in-home services workers.LifeCare is committed to the highest level of care:

• LifeCare is licensed by IL Department of Public Health• Certified by Medicare and Medicaid• Member of National Association of Home Careand Hospice

• Member of National Private Duty Association• Top Home Care Elite agency, rates in top 25% agenciesnationwide

• We provide experienced, insured, trained RegisteredNurses, certified nursing assistants and caregivers

• Our staff undergoes an extensive health, reference,education, and background checks

WHY SURGERY AFTERCARE?

If you are planning to have plastic surgery, but would

rather not impose on friends and family for post-op

assistance, we may be a great option for you. Most of

the time, spouses or friends are not prepared to

provide quality recovery assistance. Busy households

and hectic schedules make rest, relaxation and

adherence to activity restrictions difficult. Studies have

shown that patients without aftercare assistance may

experience longer and more difficult recovery courses.

LifeCare will enable you to plan your procedure, and

have a safe recovery at the comfort of your own

home, or a place of stay of your choice. LifeCare will

arrange all of your transportation needs including to

and from the surgery site, and for all postoperative

follow-up appointments during the recovery time.

As a post-op plastic surgery patient, it will be difficult

for you to get around for the first week or two following

surgery. You will not be able to do any housework, take

care of the kids or drive because you will be quite sore

and on pain medication. Let our trained staff take care

of you and your family during that time.

Check with your plastic surgeon today to see if an

outpatient plastic surgery aftercare is right for you.

Scheduling your aftercare is easy. Simply call

847-205-4444.

LIFECARE_SurgeryBro_EDplan_Brochure 07/11/11 11:49 AM Page 4