atf & usms mobility pilot afcea 17mar2011
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Office of Science and Technology
ATF & USMS Mobility Pilot: Deploying and Supporting iPads/iPhones
in the DOJ Environment
Rick Holgate
ATF Assistant Director for Science & Technology / CIO
AFCEA Mobile Symposium
March 17, 2011
Office of Science and Technology
Factors Driving Mobility at ATF (& USMS)
• Law enforcement and regulatory missions
– Most work happens away from the office
– Productivity enhancement
• Emergent situations
– Special operations, major events, ESF 13
• Increasing demand for real-time information
– “Knowing what we know”
• Telework / real estate costs
• Predominantly controlled unclassified information
17 March 2011 innovative applications of science and technology 2
Office of Science and Technology
ATF Organizational Snapshot (round numbers)
2,560
806
1,738
2,400
-
2,000
4,000
6,000
8,000
10,000
12,000
Contractors /Task ForceOfficers / Others
OtherProfessionalStaff
IndustryOperationsInvestigators
Special Agents
6,500
3,100
1,800
150
-
2,000
4,000
6,000
8,000
10,000
12,000
WindowsMobile
BlackBerries
CellularBroadband
Laptops(w/secureWiFi)
17 March 2011 innovative applications of science and technology 3
Personnel Mobile Data Devices
Office of Science and Technology
Overall Pilot Objectives
• Deliver meaningful functionality
• Test relevant and complete use cases
• Understand technical and cost obstacles and
implications
• Demonstrate the ability to secure and manage
the devices
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…while maintaining device/OS-independence
Office of Science and Technology
Secure Email
Security Features
Scalability and Reliability Features
Usability Features
Mobile Workforce
Enterprise Applications
Collaboration Applications
Centralized Device
Management
Provisioning
Production
Decommission
Mobility Solution
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Office of Science and Technology
Core Technical Objectives
Device Management
Policy Implications
Application Deployment Strategies
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Office of Science and Technology
Mobility Scenarios
Application Deployment
Scenarios
Functional User Scenarios
Executive
ATF & USMS
Operational
USMS 1811
Operational
ATF 1811
Operational
ATF 1801
Office productivity
(email, calendar, contacts) X X X X
Legacy/desktop applications via Citrix X X X X
Document collaboration X X X X
App Store applications with
enterprise data X X X X
Custom applications X X
Web applications (internal, external) X X X X
Video management X X
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Office of Science and Technology
Application Deployment Strategies
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Pinecone
Enterprise Data:
Business Intelligence
Document Authoring,
Collaboration using
Enterprise Content:
• WebDAV
• Enterprise Content
Management System
• IDEA/MyFX (?)
Enterprise Apps:
• NFOCIS (ATF case
management)
• JDIS (USMS)
• MS Office
• Content repository
Sandboxed Access to
Enterprise Productivity
(Exchange, etc.),
Internal Web Apps
(ATFWeb, HRConnect)
Training and Reference
Materials
(internal content
management)
Office of Science and Technology
Application Deployment Strategies
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Pinecone External Web Apps:
• WebTA
• learnATF/learnDOJ
• eTrace
Personal accounts (?)
Gmail, Yahoo, Hotmail
Video surveillance and
evidence management
(Provided as a cloud-
based service)
Dictation for
integration with
productivity apps
Personal applications
(?)
Office of Science and Technology
“How Big is My Sandbox?”
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Mail Con-
tacts Web App
App
App
Ever-
note
Phone
File
Mgr.
eReader
Office2
HD
Web
Con-
tacts
Phone
Anno-
tate
Pages
App
Store
Calen-
dar
Calen-
dar
Camera
Dragon
Notes
Camera
Good
Pinecone Dedicated
apps in a
FIPS 140-2
sandbox
Native (OS) or
App Store apps
AirWatch,
BoxTone
“Managed
Space”
through
MDM
Functionally
segregated
Office of Science and Technology
Application Deployment Principles
• Don’t break the usability and convenience
• Strive for simplicity
• Identify minimum technology footprint necessary
to deliver the required functionality
• Deliver cross-application integration where
logical
• Provide single sign-on where/whenever possible
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Office of Science and Technology
Policy Implications
• Personal vs. government devices
• Personal uses
– Applications
– Data
• Commercial application purchase and
distribution
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Office of Science and Technology
Where This is Leading:
Notional Future Mix of User Devices
• Phone, Slate, Virtual Desktop Infrastructure
– Simple, manageable, highly functional mobile devices
– Apps and data available anywhere / from any platform
– Desktop interface and power if/when needed
• Office “kiosks”; home
– Tighter security management
– Significantly lower cost per user
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