attitude khera

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  • 8/3/2019 Attitude Khera

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    08/24/11 Dr. Radha Parikh 1

    It's all about Attitude

    From Shiv Khera

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    08/24/11 Dr. Radha Parikh 2

    You can win!

    Winners dont do different things

    They do things Differently

    Confidence, Passion, Innovation,Determination, goal setting (futureoriented), dedicated, positive thinking &attitude, time management, learn frommistakes, disciplined, hard-working,persevering, cooperative , helpful,

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    Factors that determine attitude

    Home, School &Work: Positive orotherwiseenvironment

    Environment alongwith Experiencebuilds our attitude

    The formal orinformal educationwe have adds to it

    Attitude

    Environment Experience

    Education

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    High self-esteem doesnot mean big ego

    Understand yourself

    Know yourself

    Value yourself

    Know yourself

    Wants

    Predispositions

    Ambitions

    Desires

    Responsibility

    Discipline

    LoveValue yourself

    Confidence 2

    Rights

    Duty

    Understand yourself

    Values

    Beliefs

    Whys

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    Eight Steps to Attitude Change

    Change focus: Look forthe positive

    Build a positive self-esteem

    Make a habit of doing

    it now

    Stay away from

    negative influencesDevelop an attitude ofgratitude

    Learn to like the thingsthat need to be done

    Get into a continuouseducation program

    Start your day withsomething positive

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    Success

    Success is progressive realization of a worthygoal (Earl Nightingale)

    Success is measured by knowing we have

    done a job well and achieved our objective It is not measured by our position in life but

    by the obstacles we overcame to get there

    Lifes battles dont always go to the stronger

    and faster man, But sooner or later the manwho wins is the man who thinks he can

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    Our Strengths (for success)

    PreparePrepare PlanPlanBe disciplinedBe disciplined

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    Motivation

    External (Money, incentives, societalapproval, fame, fear)

    Internal (Pride, sense of achievement,responsibility, belief)

    How does it work? Which one is moreimportant?

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    Different types of Self-esteem

    HighTalk about ideas

    Caring attitude

    Humility

    Respects others

    Courage of convictionConfidence

    Concerned about character

    Assertive

    Accepts responsibility

    OptimisticSensitive (willing to learn)

    Discuss

    LowTalk about people

    Critical attitude

    Arrogance

    Rebels against authority

    Goes along to get alongConfusion

    Concerned about reputation

    Aggressive

    Blames the whole world

    FatalisticTouchy know it all

    Argue

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    To cope with anger:

    Distance yourself; dont take others angerpersonally

    Understand cause of anger by listening andobserving carefully

    Say little or nothing until anger has dieddown

    After calm achieved, demonstrateunderstanding by acknowledging others

    viewpoint (not same as agreeing) Negotiate a way forward or walk away

    (Dena Michelli, 2007)

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    Contrast between:

    Negative behaviors

    Ego, Arrogance,

    Conceit Selfishness

    Jealousy

    Aggressiveness

    Close-minded

    Irresponsible

    Positive behaviors

    Pride

    Self-interest

    Envy

    AssertivenessOpen-minded

    Responsible

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    Giving Critical feedback

    Be considerate & private

    Have confidence in what you want tosay

    Take responsibility for the feedback

    Make sure feedback is based onbehavior you want to see changed

    Use positive body language

    (Dena Michelli, 2007)

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    & Receiving Critical feedback

    Attend carefully to what is being said

    Judge for yourself if it is valid; if not,

    disregard it and move on

    Do not argue you will only drawattention to your vulnerabilities

    (Dena Michelli, 2007)

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    Creating a positive first impression

    Pay attention to the email/letter ortelephone which is the first contact andwhen you meet, take care of:

    Appearance Mobility

    Handshake

    Body language

    Voice, accent, speech pattern, tone

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    And lastly, Be kind to yourself

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    Bibliography

    Khera, S. (2002). You can Win. NewDelhi, India: McMillan.

    Michelli, D. (2007). Assertiveness in aweek. London, UK: Hodder &Stoughton