attracting international exhibitors to your show

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Strategies for Attracting International Exhibitors - from Home PCMA San Diego, CA January 9. 2012 Stephanie Selesnick, CEM International Trade Information, Inc. [email protected] @StephSelesnick, #pcma12

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Page 1: Attracting International Exhibitors to Your Show

Strategies for Attracting International Exhibitors - from Home

Strategies for Attracting International Exhibitors - from Home

PCMA San Diego, CA

January 9. 2012

Stephanie Selesnick, CEMInternational Trade Information, Inc.

[email protected]

@StephSelesnick, #pcma12

Page 2: Attracting International Exhibitors to Your Show

• The basics (avoiding the pitfalls)• How US Expos are different than the rest of the

planet• Cultural tips

• Relationships & Recruiting Pavilions

• Using local and regional international governmental resources to brand and sell

Bringing international exhibitors to your show

Page 3: Attracting International Exhibitors to Your Show

What is YOUR international knowledge level? (a pop quiz!)

What is YOUR international knowledge level? (a pop quiz!)

TRUE/FALSE:1. Consulates are located in a Capitol City.

Embassies are satellites of Consulates.2. Trade Offices are always located in Embassies

or Consulates3. A Trade Commissioner is the same as a

Cultural Commissioner4. If you cut anything up small enough it tastes

like chicken.5. The U.S. Department of Commerce is in

charge of issuing Visas.

Page 4: Attracting International Exhibitors to Your Show

Job Titles, Positions and Status: Job Titles, Positions and Status:

• Embassies (Political): Ambassador• Embassies (Civil): Minister Counselor• Consulates (Political): Consul General• Consulate’s (Civil): Minister or Commissioner• Trade Commissioners: Civil or Political?

Commissioner is highest ranked• Foreign Service National (FSN)

Senior officials WILL NOT meet with salespeople under the title of Director.

Page 5: Attracting International Exhibitors to Your Show

Hard Wall SchemeHard Wall Scheme

Page 6: Attracting International Exhibitors to Your Show

Differences: Exhibition BasicsDifferences: Exhibition Basics

US Rest of the World

Pipe & Drape (Canada too) Hard Wall/Shell Scheme

Unions No Unions

Material Handling-Drayage Freight Forwarders Provide

General Service Contractor Decorator, No GSC

A Booth A Stand

Square Feet (100 sq. ft) Square Meters (9m2)

Fahrenheit Celsius

Page 7: Attracting International Exhibitors to Your Show

Differences: Cultural TipsDifferences: Cultural Tips

Latin America and Asia:• Yes does not always mean Yes, but no

usually means NO.• Negotiating is a national sport • People address each other much more

formally• Titles are always used• Relationships, Relationships, Relationships

Page 8: Attracting International Exhibitors to Your Show

Differences: Cultural TipsDifferences: Cultural Tips

Asia & Oceana:• China is NOT all of Asia• Successful recruiting exhibitors or visitors

from China require Government permission.

• China is all one time zone. • Don’t confuse Australian or New Zealand

(Kiwi) accents with the British.

Page 9: Attracting International Exhibitors to Your Show

Anatomy of a Country Pavilion Sale:Anatomy of a Country Pavilion Sale:

• Year 1: Walk the Show• Year 2: Institutional Booth• Year 3: Buy a pavilion

Page 10: Attracting International Exhibitors to Your Show

Build Excitement Around Your EventBuild Excitement

Around Your Event

• Foreign Press Launch Party

• “Dog & Pony Act” Food Function

• What else?

Page 11: Attracting International Exhibitors to Your Show

Selling PavilionsSelling Pavilions

Country Pavilions are the BEST because:• 1. Participation by private companies are

subsidized, so it’s easier to sell• 2. They buy a big amount of space and divvy

it up.• 3. They pay for the whole amount of space

Page 12: Attracting International Exhibitors to Your Show

Selling PavilionsSelling Pavilions

Country Pavilions are a PAIN because:• 1. They are really bad about letting the Show

Organizer know who is in the Pavilion• 2. The participant companies are really bad at

promoting themselves• 3. They can be really ugly• 4. Sometimes they don’t sell out and want a

refund, or take way longer to pay for space

Page 13: Attracting International Exhibitors to Your Show

Prospecting - Foreign Gov’tProspecting - Foreign Gov’t

2 places:1. Event City2. Your City

Making appointments:• Formally invite prospects to meet with your

boss and tag along• Formal business attire is expected

• Written notes, emails and many times, personal phone calls are required

Page 14: Attracting International Exhibitors to Your Show

SummarySummary

• Do your homework and be culturally aware! • It takes patience and persistence to be

successful internationally! • Sr. Execs should publicly thank supporters• How internationally sophisticated are you?

(answers to the pop quiz)

Page 15: Attracting International Exhibitors to Your Show

Answers to the Quiz: True/FalseAnswers to the Quiz: True/False

1. Consulates are located in a Capital City. Embassies are satellites of Consulates.

False, it’s the other way around

2. Trade Offices are always located in Embassies or Consulates

False

3. A Trade Commissioner is the same as a Cultural Commissioner

False

Page 16: Attracting International Exhibitors to Your Show

Answers to the Quiz: True/FalseAnswers to the Quiz: True/False

4. If you cut anything up small enough it tastes like chicken.

Mostly true

5. The U.S. Department of Commerce is in charge of issuing Visas.

False - it’s the State Department

Page 17: Attracting International Exhibitors to Your Show

Attracting International Exhibitors to Your ShowAttracting International Exhibitors to Your Show

Stephanie Selesnick, CEMInternational Trade Information, Inc.

[email protected]

@StephSelesnick

Tel:+1.818.591.2255