attracting new customersattracting new customers a certain number of your customers will inevitably...

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Page 1: Attracting New CustomersAttracting New Customers A certain number of your customers will inevitably move out of the area, change their buying habits,
Page 2: Attracting New CustomersAttracting New Customers A certain number of your customers will inevitably move out of the area, change their buying habits,

The ABCs of

Effective Signage

Attracting New CustomersA certain number of your customers will inevitably move out of the area, change their buying habits, or switch to competitors, so your business must constantly restock its customers!

Branding Your BusinessSigns can trigger emotional responses. They create expectations in terms of ambiance and quality. They either beckon or repel customers.

Creating Impulse SalesImpulse sales comprise 68% of total sales. Signage must attract impulse buyers and turn them into repeat customers.

Page 3: Attracting New CustomersAttracting New Customers A certain number of your customers will inevitably move out of the area, change their buying habits,

The Four Standards

ofEffectivene

ss

ReadershipHow many people see the campaign?

ReachWho responds best to the sign? To maximize your reach, you need to tailor your visuals to the taste and age groupings of your most likely customers.

FrequencyHow many times does your target population sees your message?

Cost Per 1,000 ExposuresHow much does it to cost to expose 1,000 viewers to your message?

Page 4: Attracting New CustomersAttracting New Customers A certain number of your customers will inevitably move out of the area, change their buying habits,

Understanding

Sign Codes

Traffic Safety Codes● Studies have shown that signage does not cause

accidents by distracting drivers.● Some restrictions on signage actually make streets

more dangerous, by limiting the visibility and informational content of signs.

● Hidden, defective, or unreadable signs do pose a traffic hazard, and are also failures as promotional Devices

Zoning Codes● Zoning regulations define parcels of land in terms of

the activities permitted on them.● Signs can be controlled as to size, illumination, height,

and so forth.● Codes that ban certain types of signs selectively are

increasingly viewed with skepticism by the courts.

Aesthetic Codes● Often valid if based on community standards, but

must be fairly applied● The public generally approves of useful, attractive,

informative signage● Consider brand image and goodwill issues before

attempting to overturn aesthetic codes

Page 5: Attracting New CustomersAttracting New Customers A certain number of your customers will inevitably move out of the area, change their buying habits,

Signageand the

Constitution

CONSTITUTIONAL AMENDMENT

RELATED SIGNAGE ISSUES

1ST AMENDMENTFreedom of Expression

• Restraints on commercial and noncommercial communications

• Content Control

• Censorship

5TH AMENDMENTJust

Compensation

• Amortization

• Abatement

• Takings

14TH AMENDMENTDue Process

Equal Treatment

• Discriminatory code administration, interpretation, and application

Page 6: Attracting New CustomersAttracting New Customers A certain number of your customers will inevitably move out of the area, change their buying habits,

Design Standards

forEffective Signage

VisibilityYour sign must be in a place where your target customers can see it

ConspicuityYour sign must jump out and grab the customer's attention

LegibilityYour sign must be effortlessly readable, and give consumers plenty of time to see, read, and react

InterestYour sign's design and content must be compelling to the target customers you identified in your market research

Page 7: Attracting New CustomersAttracting New Customers A certain number of your customers will inevitably move out of the area, change their buying habits,

Elements of Design

SizeSize is a basic factor in visibility. The size of a sign frequently determines how long it takes for a driver to see it and decide to turn.

AnglesA flat sign against the wall will be almost invisible to motorists. A two-sided V-shaped sign at a 30 degree angle leads to good visibility in both directions.

Cone of VisionIf your sign isn't easily visible inside a twenty degree arc from the center of the road, you're not getting the job done. Also, signage outside the cone of vision can create traffic hazards.

FontsSimple, clean fonts make for the most effective signs.

ColorsContrast is what makes the letters or images on a sign jump out at the viewer.

Page 8: Attracting New CustomersAttracting New Customers A certain number of your customers will inevitably move out of the area, change their buying habits,

Elements of Design

Amount of TextText should comprise three to five words in order to make it readable in a single glance. To avoid visual clutter, thirty to forty percent of your sign should consist of blank space.

Height of LettersMore height means a better reaction time for drivers. It's better to err in favor of greater visibility than to risk having your message lost.

LightingHow bright your sign will be depends on many factors community standards and sign codes, type of neighborhood, cost of lighting fixtures electricity, and your operating hours.

ShapesYour logo and text determine the type of kind of shape you'll choose. Also, consider custom shapes that reflect your product or service.

Page 9: Attracting New CustomersAttracting New Customers A certain number of your customers will inevitably move out of the area, change their buying habits,

Things you should know

before approachin

g a signage provider

● What’s your budget for signage and sign maintenance?

● What's the traffic flow for pedestrians and automobiles?

● What's your cost per 1,000 exposures?

● How will psychographic and demographic data affect your signage decisions?

● What kind of signage fits your branding and positioning statements?

● How will signage communicate your brand identity?

● What sign codes and local standards apply?

● What permits and licenses are required?

● What weather and temperature extremes must your sign withstand?

● What size, materials, and style do you want?

● What colors work best in the context of your site?

● What are competitors doing, and does it seem to be working?