audience selling for publishers: part 1

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    PART ONE OF A TWO PART SERIES:

    REAL-TIME BIDDING & THE

    INDIRECT SALES CHANNEL

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    Advertising aintwhat it used to be,Anonymous Andy.

    Advertisers and agencies are evolving theirstrategies to reach their target audience based on their

    interests, because in a world where ads are everywhere,

    individually tailored ones are the most effective.

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    True that.

    Audiences are comprised of individuals with a uniqueset of interests, and online publishers have the greatest

    advantage of any advertising medium to deliver individually

    tailored, interest-based advertising.

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    86% of agencies intend toleverage audience targeting

    in 2011.Better targeting of ads is the#1 incentive for advertisers toincrease online ad spending.

    If agencies and advertisers areinterested in audience buying,publishers should be thinkingabout audience selling.

    AUDIENCE SELLING FOR PUBLISHERS Part 1: RTB & The Indirect Sales Channel

    PubMatic + Digiday Study 2010, Forrester

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    Audience Selling Augments thePublisher's Existing Selling Strategy

    The Holistic Publisher Selling Strategy

    DIRECT[ With Sell-Side

    Platform Support ]

    RTB Sold by the Publisher

    Audience Packagingwith 3rd Party Data

    INDIRECT[ With Sell-Side

    Platform Support ]

    RTB Sold byDSPs and Ad Nets

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    DIRECT[ Independent ]

    Premium Sponsorships

    Custom Campaigns

    Non-Standard Ad Units

    Guaranteed Placement

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    Two Sales Channels, Two WhitePapers, One Holistic Publisher

    Selling Strategy

    Q1 2011

    THE INDIRECT SALES CHANNEL

    Q2 2011

    THE DIRECT SALES CHANNEL

    These white papers can be downloaded at PubMatic.com/AudienceSelling.

    Hard copies can be requested by contacting us directly at [email protected].

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    User Opinions onAudience-Based

    Advertising

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    Privacy issues have been part of the discussion at nearly every conference in the

    online advertising space for the better part of two years. Most of us that work in online

    advertising have our own personal opinions about how audience data is collected for the

    purpose of advertising. And while every person that works in the online advertising space

    is also an Internet user, it is fair to say no matter where you fall on the user privacy

    advocacy scale that individual opinions from people that work in online advertising do

    not represent the majority of the population. Clearly, if you work in online advertising, you

    know more about how online advertising works than the general population.

    User privacy is paramount, no doubt, but despite all the discussion about privacy in our

    industry, at universities and now on Capitol Hill, little public data currently exists about

    what the U.S. general population actually understands about how online advertising

    works and how users feel about it.

    To be sure, studies do exist, but until now, there havent been any studies that ask

    Internet users what they know about online tracking and how they feel about it across

    three critical stages: Before they know how it works, after they know how it works, and

    after they know how it works and with an understanding of the value-trade offs.

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    7

    AUDIENCE SELLING FOR PUBLISHERS Part 1: RTB & The Indirect Sales Channel

    Audience Selling is the act of publishers leveraging advanced audience targeting data, either

    directly through their sales forces or indirectly via intermediaries such as ad networks and Demand

    Side Platforms (DSPs), in order to sell and deliver relevant advertising based on individual interests.

    Traditionally, publishers have sold advertising largely based on contextual relevance and limited

    information about their audience by way of surveys and sparse registration information. With

    superior audience insights that combine contextual data with anonymous demographic and

    behavioral data from 3rd parties, publishers can exponentially expand the number of ways their

    audience can be targeted, which in turn, increases the number of advertisers to sell to.

    Just because a member of a publishers audience is reading about sports, doesnt mean that

    audience members only interest is sports. That audience member may very well be in the market

    for a new car, computer, or perhaps looking to make home improvements. That audience member

    is valuable to a wide variety of advertisers, and advertisers will pay a premium to reach them if they

    know it is their target audience.

    Leveraging robust anonymous audience data, publishers can see their audience in new ways,

    have a better understanding of their interests, and deliver advertising that is more relevant to their

    audience.

    The result is a better user experience for the audience, better performing campaigns for the

    advertiser, and new monetization opportunities with greater ad revenue for the publisher.

    Audience-Based Advertising isInterest-BasedAdvertising

    DEMOGRAPHIC + +CONTEXTUAL BEHAVIORAL

    [ 3RD PARTY ANONYMOUS DATA ]

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    Q: How do users feel about havinganonymous data collected aboutthem in order to deliver interest-based, relevant advertising?

    A: It depends on how muchinformation they have.

    Semantics matter, especially when every word is a keyword. If someone asked you if youd rather be

    tracked or have anonymous data collected about your browsing behavior, what do you think youd

    choose? Perhaps one sounds better to than the other, but one thing is clear - it is impossible to make an

    informed decision about either one without having a clear understanding of what tracked and anonymous

    data collected about your browsing behavior means.

    As an industry, we make a lot of assumptions about how Internet users feel about anonymous online

    behavioral tracking without anybody really asking them how they feel. During the course of creating this

    white paper, we were unable to fi nd even one study that asked Internet users how they felt about havingsome of their anonymous online behavior collected for the purpose of advertising, while also asking if they

    understood what that same tracking meant.

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    AUDIENCE SELLING FOR PUBLISHERS Part 1: RTB & The Indirect Sales Channel

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    Understanding of TwoTypes of Data

    INFERRED DECLARED

    + No PII (Personally Identifi ableInformation) such as ones name,address, etc.

    + Based on anonymous onlinebrowsing behavior

    + The user actively and knowinglydeclares information about oneself

    + This data is NOT passed forthe purpose of interest-basedadvertising

    With the limited number of studies that exist on user

    opinions about interest-based advertising

    It isnt clear that users understand different types of data and

    how it is collected

    It isnt clear that users understand that behavioral tracking is

    based on inferred (anonymous) data

    It isnt clear that users understand the benefi ts of inferred

    (anonymous) data collection.

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    Survey of U.S. Internet UsersThe Internet user, the online publisher audience, is the center of our data-driven advertising

    ecosystem and their privacy is paramount. Whether through self-regulation or Congressional

    legislation, Internet users should be able to choose what data collected about them can be

    used for the purpose of online advertising. The outstanding question is, when Internet users arepresented with the option of deciding what type of data collection they support or do not support,

    do they have enough information to make a decision that is best for them? And will their opinion

    change depending on the amount of information they have?

    In order to fi nd out the answer to those questions, PubMatic commissioned an independent online

    research fi rm, Knowledge Networks, to conduct a survey of 500 U.S. Internet users.

    The study was conducted in early 2011 and included a representative, random sample of

    individuals that categorized themselves as Internet users.

    User Opinions on

    Audience-BasedAdvertising

    +

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    AUDIENCE SELLING FOR PUBLISHERS Part 1: RTB & The Indirect Sales Channel

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    Key Takeaway #1

    Users don't understand that the 3rd party data used forinterest-based advertising is anonymous.

    When the survey participants were asked if they knew that some

    of their online behavior might be tracked about them for the

    purpose of advertising, 71% ACKNOWLEDGED THEY KNEW.

    When the survey participants were asked if they knew the online

    data collected about them for the purpose of advertising was

    anonymous, ONLY 40% UNDERSTOOD IT WAS ANONYMOUS.

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    Key Takeaway #2

    Users are far more accepting of interest-basedadvertising when they understand that the 3rd party data

    used is anonymous.

    When asked without an understanding that only anonymous

    data is used for interest-based advertising,64% DISAPPROVED.

    When asked after understanding that only anonymous data

    is used for interest-based advertising, 40% OF THOSE WHO HAD

    DISAPPROVED CHANGED THEIR MIND AND APPROVED.

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    AUDIENCE SELLING FOR PUBLISHERS Part 1: RTB & The Indirect Sales Channel

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    Key Takeaway #3

    The more users understand the benefi ts associated withinterest-based advertising, the more they are supportive of it.

    When the survey participants were asked how they felt about

    having online data collected about them - without understanding

    it is anonymous data - for interest-based advertising,

    When the survey participants understood that the data collection

    was anonymous and they understood that one of the benefi ts

    was more relevant advertising,40% CHANGED THEIR MINDS

    AND APPROVED.

    When the survey participants understood that the data collection

    was anonymous and they understood the benefi ts included

    more relevant advertising AND that it helped subsidize free

    content, 53% CHANGED THEIR MINDS AND APPROVED.

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    64% DISAPPROVED.

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    Knowing the "How" and"Why" Changes Everything

    15

    The majority of Internet userssay they dont like having theirbrowsing behavior tracked

    until they understand the datacollected is anonymous and thebenefi ts are explained.

    AUDIENCE SELLING FOR PUBLISHERS Part 1: RTB & The Indirect Sales Channel

    Privacy is paramount for Internet users. And it is fair to say that sentiment is echoed by the vast majority

    of companies that work within our ecosystem including advertisers, data providers, DSPs / ad networks,

    SSPs, and publishers because at the end of the day, the people that make up our industry are Internet

    users too. The vast majority of companies in the online advertising ecosystem, including PubMatic, adhere

    to strict policies that our industry has proactively created to protect the rights of the user.

    The PubMatic / Knowledge Networks study was not about whether or not legislation should be passed

    about tracking browsing behavior, because Internet users deserve to choose what information about them

    is tracked, regardless of whether or not the data collected is anonymous. Internet users should have the

    ability to easily activate a do not track solution. However, the question that has not been adequately

    answered in previous studies is that when Internet users are given a choice about whether or not they

    support anonymous online behavioral tracking, will the users be given enough information for them to make

    a well-informed decision?

    U.S. Internet users, at present time, do not understand the difference between inferred (anonymous)

    data and declared (actively given) data, and how those different types of data are used for

    interest-based advertising.

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    Conclusion

    The PubMatic / Knowledge Networks study concluded that the overwhelming majority of Internet users do

    not understand how online advertising works, specifi cally interest-based advertising. U.S. Internet users do

    not clearly understand the difference between inferred data and declared data and how that data is used

    for advertising. While 71% of the respondents understood that information about them might be tracked

    online for advertising purposes, 40% did not understand that online browsing behavior used for online

    advertising targeting is anonymous.

    U.S Internet users do not consider the benefi ts they receive from having anonymous data collected,

    including more relevant advertising and access to free content, when simply asked how they feel about

    anonymous tracking.

    Content doesnt pay for itself, advertising does. And even in the minority of cases where there is a fee toaccess content, it doesnt guarantee the advertising goes away. If online content gets to a point where

    most publishers have to charge a fee to access it, that doesnt mean ads will disappear. There would

    likely be content pricing wars where publishers have to charge the minimum amount possible to stay

    competitive, and they will still have to subsidize lower content fees with irrelevant advertising.

    According to the PubMatic / Knowledge Networks study, when U.S. Internet users understand the value

    trade-offs for anonymous browsing behavior tracking specifi cally more relevant advertising and access to

    free content - they are much more supportive of it Not all Internet users are opposed to anonymous data

    collection, and during the course of the study, more than half of Internet users that understood the value

    trade-offs changed their minds and were, in fact, supportive of anonymous data collection.

    It all comes down to understanding

    Whether it is through self-regulation or legislation, when given a choice about anonymous tracking, Internet

    users deserve to have all the facts about how it works and the benefi ts they derive from it before making

    a decision. Once they are appropriately armed with this information, they should have the means at their

    disposal to easily implement a do-not-track option if they prefer, or not to.

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    The Publisher

    Audience Selling

    Opportunity

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    Meet Anonymous Andy

    He represents a member of your Websites audience. Hisreal name probably isnt Andy. You dont know his real name

    or any personally identifi able information (PII) and you dont

    want to unless he has actively chosen to give it to you.

    The icons represent

    Anonymous Andy's

    inferred interests

    based on 3rd party

    anonymous data.

    Hundreds of brands

    that may want to reach

    Anonymous Andy based

    on his inferred interests,

    if they knew what those

    interests were.

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    AUDIENCE SELLING FOR PUBLISHERS Part 1: RTB & The Indirect Sales Channel

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    Unlock Your Audience Selling Potential

    Publishers that previously only sold to advertisers thatmatched their content can now exponentially expand

    their advertiser prospects.

    20

    Illustrat

    iveSam

    pleof

    Brands

    20

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    Different Advertiser Categories Want to Reach Anonymous

    Andy Based on His Different Inferred Interests

    A travel company or airline may want to show Anonymous

    Andy the latest travel deals because he travels frequently.

    RETAIL

    FOOD &DINING

    AIRLINE

    HEALTH &FITNESS

    EDUCATION

    GAMING

    HOME &GARDEN

    AUTO

    PETS

    PARENTING &FAMILY

    SHOPPING

    MUSIC

    ELECTRONICS

    GREENLIFESTYLE

    SPORTS

    TRAVEL

    REAL ESTATE

    WOMEN'SINTERESTS

    INSURANCE

    FINANCE

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    DEMOGRAPHIC + +CONTEXTUAL BEHAVIORAL

    AUDIENCE SELLING FOR PUBLISHERS Part 1: RTB & The Indirect Sales Channel

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    Because Anonymous Andy appears to be interested in

    purchasing electronics and MP3s, some electronics companies,

    watch brands, music labels, and shoe companies are interested

    in reaching him.

    DEMOGRAPHIC + +CONTEXTUAL BEHAVIORAL

    20

    RETAIL

    FOOD &DINING

    AIRLINE

    HEALTH &FITNESS

    EDUCATION

    GAMING

    HOME &GARDEN

    AUTO

    PETS

    PARENTING &FAMILY

    SHOPPING

    MUSIC

    ELECTRONICS

    GREENLIFESTYLE

    SPORTS

    TRAVEL

    REAL ESTATE

    WOMEN'SINTERESTS

    INSURANCE

    FINANCE

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    Auto and insurance companies want to

    reach Anonymous Andy because he has been

    looking into purchasing a new automobile.

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    DEMOGRAPHIC + +CONTEXTUAL BEHAVIORAL

    AUDIENCE SELLING FOR PUBLISHERS Part 1: RTB & The Indirect Sales Channel

    RETAIL

    FOOD &DINING

    AIRLINE

    HEALTH &FITNESS

    EDUCATION

    GAMING

    HOME &GARDEN

    AUTO

    PETS

    PARENTING &FAMILY

    SHOPPING

    MUSIC

    ELECTRONICS

    GREENLIFESTYLE

    SPORTS

    TRAVEL

    REAL ESTATE

    WOMEN'SINTERESTS

    INSURANCE

    FINANCE

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    Insight Into Inferred Interests Expands the Number

    of Advertiser Categories that Want to Reach Your

    Anonymous Audience

    DEMOGRAPHIC + +CONTEXTUAL BEHAVIORAL

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    RETAIL

    FOOD &DINING

    AIRLINE

    HEALTH &FITNESS

    GAMING

    HOME &GARDEN

    AUTO

    PETS

    PARENTING &FAMILY

    SHOPPING

    MUSIC

    ELECTRONICS

    GREENLIFESTYLE

    SPORTS

    TRAVEL

    REAL ESTATE

    INSURANCE

    FINANCEEDUCATION

    WOMEN'SINTERESTS

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    CONTEXTUAL

    ONLY

    Similar to demographic data, contextual data is a

    core part of interest-based advertising. Publishers

    often use 3rd party companies to improve the

    accuracy of their contextual targeting, but as a

    stand alone method, contextual targeting does not

    take into consideration an audiences demographics

    or interests. As a result, contextual targeting only

    can provide advertisers with the ability to target

    relevant content but without knowing anything

    about the user. In this graphic, the user is on a

    sports-related website, and the advertiser has no

    insight into his interests, other than sports.

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    Determining the Value of Data

    Recency and Frequency are important indicators for purchase intent.

    Below are two anonymous users that have inferred interest in travel. The one on the left has visited

    two travel Websites in the past three months. The one on the right has visited four in the past week.

    Advertisers are willing to pay more to reach the anonymous user on the right as the anonymous user

    on the right is more likely to purchase travel tickets sooner.

    Anonymous behavioral information helps advertisers

    determine where the user is in the purchase funnel

    THE FURTHERDOWN THE FUNNEL,

    THE HIGHER THE

    PRICE PAID TO

    REACH THEM

    $

    $ $ $

    TRAVEL

    PURCHASE INTENTTRAVEL

    INTEREST

    AWARENESS

    INTEREST

    INTENT

    20

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    RTB for Publisher

    Audience Selling

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    Audience-based advertising using 3rd party anonymous data can be sold without

    leveraging Real-Time Bidding (RTB), but RTB is more effi cient and provides publisherswith signifi cantly greater revenue than non-RTB audience-based campaigns.

    Unlike non-RTB audience-based campaigns, RTB offers impression-level optimization

    with unique bidding precision for every ad impression. RTB can also include real-time

    creative optimization, which is a major contributor to improved campaign performance.

    The improved targeting capabilities that RTB provides allows advertisers to pay exactly

    what they believe the combination of media and audience is worth, resulting in greater

    ROI for the advertiser. In September 2010, PubMatic conducted a multi-party case

    study with four leading DSPs that revealed advertiser ROI for RTB campaigns was 101%

    improved on average, as compared to the non-RTB campaigns that were monitored

    during the course of the study.

    The most commonly recognized publisher benefi t of RTB is signifi cantly increased revenue

    for unsold ad inventory. Very simply, RTB campaigns perform better and provide a clear

    and measurably higher return on investment for advertisers than non-RTB campaigns due

    to their greater effi ciency and more precise targeting capabilities.

    RTB has leapfrogged what was previously considered remnant inventory on the CPM

    value chain PubMatic's data shows that over 10% of RTB bids are over $10 CPM. As

    a result, RTB is becoming a major part of premium publishers overall revenue strategy.

    Even some publishers that were vocal critics of ad networks in the past are showing

    interest and enthusiasm for an RTB-only solution.

    While the benefi ts of RTB are clear, it is not a perfect solution. Publisher concerns about

    RTB are generally formed around the possible negative impact that RTB will have on

    their direct sales efforts over the long-term including channel confl ict and data leakage.With technology advancement and improved processes, the risk for publishers using RTB

    is rapidly shrinking.

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    Unique bidding/pricing precision

    Audience attributes

    Ad impression attributes(ad tag type, atf/btf, etc.)

    Site awareness/context relevance

    Real-time creative optimization

    X

    X

    X

    RTB vs. Non-RTB

    AUDIENCE TARGETING WITH RTB

    AUDIENCE TARGETING (NON-RTB)

    SITE BASED TARGETING (CONTEXTUAL)

    AUDIENCEEXPERIENCE

    Based on More

    Relevant Advertising

    PUBLISHERREVENUE

    Based on Higher

    Priced Campaigns

    ADVERTISERSATISFACTION

    Based on Improved

    Campaign Performance

    Unique bidding/pricing precision

    Audience attributes

    Ad impression attributes(ad tag type, atf/btf, etc.)

    Site awareness/context relevance

    Real-time creative optimization

    X

    X

    X

    XX

    Unique bidding/pricing precision

    Audience attributes

    Ad impression attributes(ad tag type, atf/btf, etc.)

    Site awareness/context relevance

    Real-time creative optimization

    X

    X

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    AUDIENCE SELLING FOR PUBLISHERS Part 1: RTB & The Indirect Sales Channel

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    20

    RTB Growth is Unprecedented

    0%

    50%

    20%

    5%

    1.5%

    Key Drivers:

    Effective: RTB signifi cancy improves revenue for publishersand campaign performance

    Effi cient: Programmatic ad buying is more automated

    than manual and reduces media waste

    In Demand: Agencies have organized Trading Desks toleverage it, RTB will move into the direct sales channel

    *Based on industry market projections and PubMatic internal growth data

    *$5B+

    2008 2009 2010 20112015

    % of Non-

    Guaranteed

    Ad Spend

    (via RTB)

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    eCPMIndex

    PubMatic (with RTB)

    PubMatic (without RTB)

    eCPMIndex

    PubMatic (with RTB)

    PubMatic (without RTB)

    RTB Increases Publisher RevenueAcross All Verticals

    PubMatics Ad Revenue Report from October 2010 included the fi rst ever case study that revealed solid

    evidence that RTB performs better for advertisers than non-RTB campaigns across several advertising

    verticals. Similarly, the study results concluded that RTB provides consistently higher CPMs for publishers

    than non-RTB campaigns, across multiple publisher verticals. During the course of four different ad

    campaigns run by four different DSPs, PubMatic publishers saw aggregate revenue lift of 64% over

    non-RTB inventory purchased for the same campaigns.

    The charts below provide further evidence that RTB consistently delivers higher CPMs for publishers

    across multiple verticals. The data in the charts represent aggregate RTB vs. Non-RTB eCPM byPubMatic publisher vertical during the months of June through December 2010.

    Two Week Intervals: June - December 2010

    NEWS &REFERENCE

    WOMEN'S

    INTERESTS

    33

    AUDIENCE SELLING FOR PUBLISHERS Part 1: RTB & The Indirect Sales Channel

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    eCPMIndex

    PubMatic (with RTB)

    PubMatic (without RTB)

    eCPMIndex

    PubMatic (with RTB)

    PubMatic (without RTB)

    eCPMIndex

    PubMatic (with RTB)

    PubMatic (without RTB)

    Two Week Intervals: June - December 2010

    GAMING

    TRAVEL

    ECOMMERCE

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    2011 RTB

    vs. Non-RTB

    2015 RTB

    vs. Non-RTB (Projected)

    2011 Rich Media RTB

    vs. Standard Display RTB

    2012 Rich Media RTB

    vs. Standard Display RTB

    (Projected)

    RTB Trends

    Sources: PubMatic proprietary data, PubMatic + Digiday Study 2010, Google, ComScore, Mobclix

    Percentage of Online

    Inventory Purchased

    via RTB

    Percentage of

    Online Inventory

    Purchased via RTB

    that is Rich Media

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    AUDIENCE SELLING FOR PUBLISHERS Part 1: RTB & The Indirect Sales Channel

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    RTB Trends

    Percentage of

    PubMatic Publishers

    Opted in for RTB

    Campaigns

    Percentage of Publisher

    Revenue Flowing

    Through PubMatic's

    Sell-Side Platform

    2011 Mobile RTB

    vs. Mobile Non-RTB

    Percentage of

    Mobile Inventory

    Purchasedvia RTB

    Standards for RTB

    A growing group of companies are working together to

    improve standardization under the auspices of the OpenRTB

    group. OpenRTB was founded in 2010 and has a mission

    of providing open industry standards for communication

    between buyers of RTB advertising and sellers of publisher

    inventory. Initial publisher focused objectives include creating

    a method for automatically retrieving a list of publisher

    restrictions for each advertiser and RTB request standards

    for publisher creative restrictions. To learn more about Open

    RTB, visit http://www.OpenRTB.info.

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    PREMIUM

    PUBLISHER

    + Facilitates RTB transaction

    + Ensures highest payer gets

    ad space

    + Ensures against channel

    confl ict

    + Ensures data safety

    + Ensures brand protection

    + Gets relevant advertising

    + Has better user experience

    + Receives premium pricing

    + Has creative controls in

    place and monitored

    + Gets comprehensive

    analytics from campaign

    from PubMatic

    PREMIUM

    PUBLISHER

    AUDIENCE

    SELL-SIDE

    PLATFORM

    (SSP)

    For Publishers:Single Audience

    Sales Access Point

    For Demand

    Partners:

    Main Conduit to

    Access Premium

    Inventory (on behalf

    of advertisers and

    agencies)

    SELL SIDE

    PREMIUM

    PUBLISHER

    PREMIUM

    PUBLISHER

    PREMIUM

    PUBLISHER

    PREMIUM

    PUBLISHER

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    As the number of publishers that open up their inventory for RTB grows, and the overall

    scale of available RTB inventory grows, publishers need the highest levels of protection

    to ensure that RTB is working for them as part of a holistic selling strategy. While it isdiffi cult to dispute that RTB improves publisher revenue at least in the short-term -

    cautious publishers have voiced concern over the lack of control that RTB may present.

    Specifi cally, some publishers fear that RTB could possibly have a negative impact on their

    direct sales efforts because of channel confl ict, transparency, and excessive pixeling that

    could lead to data leakage and slow ad loading speed.

    While publisher concerns about RTB are valid, recent technology advancements have

    been made that will allow publishers to have much greater transparency and control over

    RTB campaigns.

    One of the most anticipated breakthroughs for publishers in order to help them better

    control the pricing of RTB campaigns is the introduction of Dynamic Pricing Floors.

    Dynamic Pricing Floors will allow publishers to adjust their selling price during the course

    of a campaign in order to encourage bidders to offer fair media value for their inventory,

    while making sure that the fi ll rate is optimal.

    Publishers can exercise additional control in an RTB environment by choosing to make

    their web site URL transparent or not in the bidding process. By making their URL

    transparent, publishers can ensure the highest value advertising for their premium brand.

    However, some publishers are concerned about creating channel confl ict for their direct

    sales forces. In this case, publishers can go beyond restrictive blocklists by obscuring

    their URL in the bidding process so that advertisers cannot know where their ads will

    show up. By using 3rd party content verifi cation solutions, advertisers can ensure that

    they are transacting within a safe environment.

    Other recent technology advancements to help publishers gain greater control over RTBcampaigns include automated blocklist management, ad loading speed monitoring, and

    data leakage protection to help to ensure that publishers are getting a fair value trade-off

    from pixel droppers on their site.

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    Channel Confl ict Management& Creative Controls

    Having advanced brand control tools in place are critical to ensure that publishers achieve the maximum

    benefi ts of RTB without having creative violations or creating channel confl ict with their direct sales forces.

    A robust Sell Side Platform (SSP) should scan every RTB ad to ensure compliance, and should provide

    publishers a full suite of controls to ensure the publisher is protected. These are the control tools PubMatic

    provides to publishers:

    Automated Blocklist Manager:

    Allows publishers to manage blocklists in one simple to use interface

    Automatically scans every ad tag in real-time

    Checks both the click-through URL and redirected landing page URL for every ad

    Blocks ads that violate the blocklist from being shown to the user

    Live Creative Monitor:

    Allows publisher ad operations teams to view creative as they appear on the publishers site

    Allows ad operations teams to view creative from around the globe

    Alerts PubMatic service team for immediate action where necessary

    Creative Violations Report:

    Allows publishers to view a summary of the ad violations that PubMatic has proactively detected and

    block from the publishers site

    Ad Inspector Browser Plug-In:

    Gathers information on all text, image, and video ads on the publishers site

    Allows publishers ad operations teams to mouse-over any ad and instantly determine which ad network

    or DSP served the ad and at what price

    Alerts PubMatic service team for immediate action where necessary with the ability to easily screenshot

    and email debugging information

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    Brand & Pricing Protection

    Malware Detector:

    Protects against the threat of malware

    Automatically scans for malware across thousands of ad tags

    Alerts PubMatic service team for immediate action where necessary

    Global Ad Speed Monitor:

    Monitors global ad-tags for performance and latency

    Suspends ad networks if latency crosses pre-determined thresholds

    Alerts PubMatic service team for immediate action where necessary

    Dynamic Pricing Floors:

    In the coming months, Dynamic Pricing Floors for publishers will be one of the most signifi cant

    milestones to date in the evolution of RTB. With Dynamic Pricing Floors, publishers will have the

    opportunity to get closer than ever to capturing the fair media value of each ad impression.

    While RTB acquired inventory generally does demand a higher price than non-RTB inventory, the

    companies that represent advertisers and specialize in RTB are continually evaluating and refi ning their

    bidding strategies in order to reach their audience at a price that maximizes their ROI. Publishers should

    have the ability to evaluate and refi ne their selling price dynamically, by adjusting fl oors at the ad tag,

    user, and advertiser level, which will enable them to set the highest bid levels possible while maintaining

    optimal fi ll rate.

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    Protection Against Data Leakage

    Publishers work hard to create premium audiences, so why should any 3rd party be able to identify and

    use it without giving the publishers what they deserve?

    PubMatic estimates that data leakage costs publishers $1B per year. Data leakage occurs when 3rd

    parties capture a publishers audience data and then use that data to target users outside of the site from

    which the data was taken, without an appropriate economic interchange. That leads to direct revenue

    loss for the publisher. This is a problem that has grown considerably in the past two years along with the

    increasing advertiser demand for audience-based advertising.

    The practice of dropping pixels is a core component of the data-driven advertising ecosystem that we are

    a part of, and many publishers have fi nancially benefi ted from the practice especially because publishers

    have, until very recently, lacked the ability to monetize their audience as well as 3rd parties. In the majority

    of cases, the publisher receives revenue either directly or indirectly - from the 3rd party pixel droppers,

    but publishers should have extra protection to ensure they know who is dropping pixels on their site, how

    often, and what the revenue return is.

    Data Firewall 2.0: Audience Data Transparency Technology with Expert Guidance for a Better

    Understanding

    PubMatics Data Firewall is the only technology that helps publishers protect against data leakage by

    providing them with transparency and fi nancial insight into third party pixeling. Data Firewall 2.0 gives

    publishers deeper insight into who is dropping pixels on a global level, so they can take action to prevent

    unfavorable pixeling.

    1. White Lists for Pixel Droppers

    Not all pixel dropping is for collecting audience data. Publishers understand that pixels are dropped for a

    multitude of reasons including frequency capping, ad delivery confi rmation, content verifi cation, and more.

    Publishers need to be able to mark known and legitimate pixel droppers as safe or white-listed.

    2. Protection for International Audience Data

    Pixel droppers are not restricted to any specifi c geo location. PubMatic understands this and has

    expanded its pixel scanning service across the globe. With additional geo locations, the publisher is betterprotected against pixels dropped on their international visitors.

    3. Expansive Pixel Droppers Database

    PubMatic continues to provide publishers a comprehensive understanding of pixel droppers, how they

    function, and how publishers can best prevent data leakage. With this release, Data Firewall can now track

    more than 300 unique pixel droppers.

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    AUDIENCE SELLING FOR PUBLISHERS Part 1: RTB & The Indirect Sales Channel

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    RTB Campaign Flow forthe Indirect Sales Channel

    [Detailed View]

    WEB

    MOBILEVIDEO

    PUBLISHER

    1. Page request and ad call

    request goes to PubMatic

    4. Dynamic fl oor pricing is

    activated - only demand

    partners bidding above

    fl oor price minimum

    proceed into competition

    5. Publisher brand

    controls activated

    + Blocklist Manager

    + Ad Speed Assurance

    + Malware Detector

    7. Winning demand partner

    serves ad to publisher

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    DEMAND PARTNERS

    WITH ADVERTISER

    CAMPAIGNSIN WAITING +

    AUDIENCE DATA

    2. PubMatic sendsad request to RTB

    demand partner pool

    3. Demand partners

    return bids in real-time

    6. Notifi cation sent

    to highest paying

    demand partner

    meeting pricing

    and brand control

    requirements

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    The Two ChannelAudience Selling

    Strategy

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    Until very recently, publishers generally have not leveraged 3rd party audience data to

    increase the value of their ad space for direct sales. The reasons publishers have not

    taken advantage of 3rd party data include not understanding the value of the data and

    the process and technology challenges of using 3rd party data. Demand-Side Platforms

    (DSPs) have exploded in popularity and scale specifi cally because of their ability to utilize

    3rd party audience data effi ciently and effectively. Through the indirect sales channel,

    DSPs and advanced ad networks are becoming a key component of the publishers

    overall ad revenue strategy.

    Today, publishers do have the ability to sell media layered with 3rd party data, and with

    audience-based campaigns in high demand from advertisers, publishers need a two-channel audience selling strategy. Each sales channel has its own benefi ts, so publishers

    should understand those benefi ts and use that insight to create a holistic selling strategy.

    Publishers can take advantage of RTB for audience-based advertising as demand for

    RTB campaigns from advertisers levering the indirect sales channel continues to grow.

    According to Google, half of all non-guaranteed ad inventory will be purchased via RTB

    in 2015, and because of the large inventory scale that the indirect channel provides for

    advertisers and the proven success of RTB campaigns, the number of advertisers that

    leverage the indirect sales channel for RTB will increase for many years to come.

    In 2011, publishers have more choices for selling audience based campaigns, including

    through the direct sales channel. Leveraging SSPs, publishers can now set up private

    marketplaces, which will enable them to sell RTB campaigns directly to agency trading

    desks and advertisers - all with greater control over those RTB campaigns. Through

    SSPs, publishers can also have easy access to 3rd party audience data that they can

    apply to their media and sell directly.

    As the opportunities for publishers to sell true audience-based advertising increase and

    improve, publishers should have a strategy for balancing the two sales channels that will

    allow them to take advantage of the benefi ts that both sales channels deliver.

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    The Two Channel AudienceSelling Balance [Illustrative]

    Direct

    DirectIndirect

    Indirect

    Direct sold campaigns will always fetch higher CPMs than ones sold through the indirect sales channel

    because of their guaranteed placement and no ad networks or DSPs taking a percentage of the revenue.

    RTB will be the preferred method to acquire publisher audience specifi c inventory. RTB campaigns will be

    routinely sold by the publisher's direct sales force. Additionally, audience extension will allow publishers to

    sell RTB campaigns directly for campaigns that run on their site and other sites giving advertisers the scale

    they need for highly targeted campaigns.

    These factors will increase the overall revenue contribution from audience-based campaigns signifi cantly.

    AD REVENUE PER IMPRESSION FOR PUBLISHERS

    OVERALL REVENUE CONTRIBUTION FOR PUBLISHERS

    2015

    Audience-Based

    Campaigns

    with 3rd PartyAnonymous Data

    Audience-Based

    Campaigns

    with 3rd Party

    Anonymous Data

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    Publisher Ad Revenue FromAudience-Based Campaigns

    2011

    $2.2B*

    Direct Indirect

    2015$5.2B*

    Direct Indirect

    Ad Spendby Year

    Publisher Ad Revenue Ratio From AudienceBy Sales Channel [Illustrative]

    Example scenarios based on published growth numbers of:

    Non-Guaranteed ad revenue & RTB

    Audience targeting demand

    Revenue opportunity & scale for direct audience selling

    *eMarketing and Jordan Edmiston Group

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    Conclusion

    For the fi rst time in a decade, online advertising is on the brink of becoming a sellers market. RTB and

    programmatic ad buying is improving effi ciency for advertisers and publishers alike. More importantly, sell

    side technology is fi nally catching up to the sophistication of the demand side, allowing publishers to take

    advantage of new selling opportunities and grow their business. As opportunities for publishers increase

    and improve, publishers will need to rethink their sales strategy.

    Specifi cally, as demand for audience-based advertising continues to grow at a rapid rate, publishers must

    develop a holistic sales strategy that includes the use of audience data for both the direct and indirect

    sales channels. By utilizing a combination of anonymous contextual, demographic, and behavioral data,

    publishers can achieve several key objectives:

    Level the playing fi eld with advertiser intermediaries to achieve fair market value for their inventory and

    signifi cantly increase their revenue

    Attract a broader array of advertisers that can be sold to via both the direct and indirect sales channels

    Protect the users privacy and deliver more relevant and interesting advertisements at the same time

    Its clear that expertise in audience selling will be a critical part of the publisher revenue strategy in the near

    future. Publishers must adopt newly created technology to protect their brands from unwarranted risk and

    take advantage of the new opportunities that lay ahead.

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    MOREREVENUE

    BETTEREXPERIENCE

    MORECONTROL

    About PubMatic

    One Holistic Selling Platform to Protect Publishersand Increase Online and Mobile Ad Sales

    The PubMatic SellSide Platform forPremium Publishers

    More Revenue

    RTB for Direct &Indirect Sales

    Dynamic Pricing Floors

    Audience Dataon Demand forDirect Sales

    More Control

    Publisher ControlledRTB Campaigns

    Creative Control Suite

    Data LeakagePrevention& Education

    Better Experience

    High-Touch ExpertGuidance

    Trusted DemandPartners

    True Innovation &Thought Leadership

    Some of the most respected online publishers have chosen to work with PubMatic,

    including the Huffi ngton Post, McGraw Hill, eBay, United Online, TV Guide, MSNBC,

    Scribd, and the majority of the ComScore Top 10.

    Contact Us

    Publishers interested in working with PubMatic should contact [email protected]

    Demand Partners interested in working with PubMatic should contact [email protected]

    20

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    ADVERTISER

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    WE TAKE SIDES

    PUBLISHER

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    Empowering PublishersContact Us:

    Phone: (646) 706-7171

    Publishers contact: [email protected]

    Ad Networks contact: [email protected]

    For General Information: [email protected]

    www.PubMatic.com