Mahmood Khalid, M.D. – Chairman of DHM’s De-partment of Radiology, O.P.M.C.

Board Member & Investor Prior to the opening of Doctors’ Hospital of Michi-gan in 2008, Dr. Khalid was at the former North Oak-land Medical Centers since 1984. He was Chairman of NOMC’s Radiology Depart-ment 1989 – 2008. Dr. Khalid currently oversees approximately 30 employees in three DHM

Radiology clinics (Wa-terford, Clarkston, and Pontiac). The department services approximately 50,000 patients annually. Department Goal: “We pride ourselves on person-alized patient-centered care with fast service and a short wait-time.” On the Horizon: Has ap-proval to buy a new state-of-the-art CT Scan for the main campus and Certificate-of-Need approval for CT services at WEC, which will allow CT Scans on a 24-hour basis within the next year. Contact: (248) 857-7515

DHM PhysicianAUG/SEP 2010 • Volume 18

CContents

C

1 • AUG/SEPT 2010 DOCTORS’ HOSPITAL OF MICHIGAN, PONTIAC, MI

onnect

• Family Medicine Center Designated a Patient-Centered Medical Home | page 2

• FMRP Director Wins AAFP Award | page 3

• Health Psychology Internship | page 4

• Good Works: DHM Around Town | page 5

• Service Lines | page 5

Spotlight on O.P.M.C. Board Members

MISSION

Doctors’ Hospital of Michigan (OPMC) will provide the highest quality, cost effective, compassionate care to each patient we serve and WILL be com-mitted to fulfilling the needs of those in our com-

munity while obtaining financial strength.

Doctors’ Hospital of Michigan’s legal name is Oakland Physician’s Medical Center (OPMC) which is run by five board members. Here is a spotlight on two of the members, Dr. Mahmood Khalid, and Dr. Yatinder Singhal.

Yatinder Singhal, MDChairman of Behavioral Medicine Department, O.P.M.C.

Board Member & Investor, & Chairman of the DHM Advi-sory Board; Board-certified Psychiatrist from Punjab University in India. After NOMC closed, Dr. Singhal worked closely with now-CEO Clarence Sevillian and other board members to solidify investors for starting Doctors’ Hospital of Michigan. After the opening of DHM, Dr. Singhal has been instrumental in opening the Cardiac Cath lab, securing two tenants (Common Ground and Pre-ferred Care Pharmacy), and

is actively involved in the day-to-day operations of the hospital. Prior to his role with DHM, Dr. Singhal had been the Medical Director for POH’s substance abuse program and was the Chairman of their Behavioral Medicine department. He also ran an out-patient psychiatric clinic in southeastern Michi-gan for 25 years. Outside of medicine: Dr. Singhal organized Physi-cians of India and is Presi-dent of the India-based charitable organization, FOMAPI, which raises funds to support charitable medi-cal clinics in the United States. He is also involved in the movie entertainment business in India where he has produced two movies.

continued on page 4

DR. KHALID DR. SINGHAL

DHM’S FAMILY MEDICINE CENTER DESIGNATED A PATIENT-CENTERED MEDICAL HOME

PONTIAC – Doctors’ Hospital of Michigan’s Family Medicine Center has been designated as a Patient Centered Medical Home (PCMH) practice by Blue Cross Blue Shield of Michigan. The American Academy of Family Physicians (AAFP) defines a PCMH as “an approach to pro-viding comprehensive primary care... that facilitates part-nerships between individual patients, and their personal Providers, and when appropriate, the patient’s family.” It is typically used as a chronic-care model. DHM’s Family Medicine Center is one of only a handful of designated PCMHs in southeastern Michigan.

“The Patient-Centered Medical Home is an agreement between patients and their team of caregivers,” stated Cynthia Cavanaugh, Director of Operations of DHM’s Fam-ily Medicine Center. “The patient literally must sign a Memo of Under-standing to state they are a willing team member in the management of their own health along with the other team members.” Provid-ing an example of the PCMH model for the care of a diabetic patient, Cavanaugh stated that the team would include an over-seeing physician, nurse educator, psychologist, resident physician, the patient, and a family member or loved one, when appropriate. “We are very proud and excited to be able to offer this cutting-edge, integrative approach for our Family Medicine patients,” added Cavanaugh.

Other PCMH benefits are “greater access to services, more personalized care and a focus on preventative care,” according Dr. Tracy Juliao, a Health Psycholo-gist and Director of Behavioral Medicine in DHM’s Family Medicine Center who was instrumental in obtaining the designation.

The Family Medicine Center has been participating in the Mackinac Learning Collaborative (MLC), which con-

sists of several independent primary care practices in Southeast Michigan who have worked together

over an 18-month period to improve the quality of care delivery, decrease costs, and improve income within their respective practices. A primary purpose for the Mackinac Learning Collaborative, stated Dr. Juliao, has been to “facilitate the adoption, implementation and maximized usage of a population-based patient registry that is all-payer-compatible and supports the establishment of the PCMH.”

As a part of their collaborative efforts within the MLC, the Family Medicine Center has been following fifty-five patients who were early patient team members within the PCMH model to study their health outcomes. On Septem-ber 29th, Cavanaugh and Juliao will be presenting patient

outcomes and their experiences obtain-ing the PCMH designation to Michigan health care and legislative leaders at the MLC Outcomes Congress. Based on research by independent organizations, some of the proven outcomes of the PCMH model will include higher vaccina-

tion rates, more preventative screenings, fewer medical errors and emergency visits, and higher cost-savings.

The Blue Cross designation is a Michigan-only designa-tion, but the most difficult one to attain, according to Cavanaugh. “We took nearly two years to get the BCBS designation. We did this one first because it gives us the tools to now obtain a national designation from the NCQA [National Committee for Quality Assurance].”

The Family Medicine Center, located at 461 West Huron in the Seminole Building of Doctors’ Hospital Michigan, ac-cepts Medicaid, Medicare, and most insurance.

True Team

2 • AUG/SEPT 2010

For more information on Patient Centered Medical Home, please visit www.pcpcc.net. For more infor-mation on the DHM Family Medicine Center, go to www.dhofm.com/Familymedicinecenter.

“ Based on research, outcomes of the PCMH model include fewer medical errors and

emergency visits and higher cost-savings.

DHM PHYSICIAN CONNECT • 3

Family Medicine Residency Director Recognized by American Academy of Family Physicians

KANSAS CITY - Family Medicine Residency

Program Director Dr. Nikhil Hemady was

awarded the prestigious Program Director

Recognition Award at the annual Program

Directors Conference of the American

Academy of Family Physicians in Kansas

City. He was one of five to receive the award out of

about 450 program directors in the country.

“It’s a true honor,” said Dr. Hemady, who has directed

DHM’s residency program for four years. He is one of

the youngest Program Directors in the country, and also

presented at the conference.

Dr. Hemady, M.D. is a graduate of University of Pune,

India and of the NOMC Family Medicine Residency (Chief

Resident 1998-1999). He was a Fellow at the AAFP in

2003 and at the National Institute for Program Director

Development in 2004.

Welcome First Year Family Medicine Residents

Suman Bhullar, M.D., graduated from Guru Govind Singh Medical College in India.

Arifa Malik, M.D., gradu-ated from the Punjab Medical School in Paki-stan.

Saminder Singh, M.D., native of Bloom-field, MI, gradu-ated from the American Uni-versity of the

Caribbean in The Nether-lands Antilles.

Abhishek Patel, M.D., graduated from the Medi-cal University of Lublin in Poland.

Dominik Chrzan, M.D., graduated from the American University of the Caribbean in The Netherlands

Antilles.

Satoshi Yamamoto, M.D., graduated from Yamaguchi Uni-versity in Japan.

A new class of Family Medicine Residents began orientation at DHM during the last week of June. The residents hail from across the globe as well as from the local vicinity. A warm welcome to all of our new Family Medicine doctors!

FYINew Interim CNOSherrie Berg, R.N., has been ap-pointed as interim CNO, effective August 1, 2010. Berg is currently the Manager of Emergency Services at the main campus and Waterford Emergency Center. She takes over from former CNO Gerome Hess.

HOSPITAL NOTES

Important Notice on Incomplete RecordsFrom Charlie M. Robinson, BS, RHIT, CCS-P, Director, Medical Records and Patient Access

Second quarter 2010 saw a signifi-cant increase in the medical record delinquency rate. The Joint Com-mission is around the corner and we

need your assistance with completing all outstand-ing records. Please sign into iDoc at https://nomcdirect.org to complete any delinquent and incomplete records. You may contact Charlie Robinson in the office at 248.857.7149 or by e-mail at crobinson@dhofm.com.

more news at:

www.dhofm.com

4 • AUG/SEPT 2010

Currently, Singhal is orga-nizing the Jai Ho concert featuring the Oscar-winning Indian music director, A.R. Rahman; the concert will be held in the Pontiac Silverdome on September 25th, 2010. Departmental Success Model: Since opening the 30-bed Behavioral Medicine unit on 4-South, it remains full and profitable. In ad-dition to cost-controlling measures, he credits DHM’s Administration, his Unit Manager Shawna Carpenter,

and his hard-working Team with the success of the Be-havioral Medicine program.Treatment philosophy: “Treat the acute men-tally ill with the minimum medications that have the least side affects whenever possible.” Long-term Goal as a Phy-sician: Would eventually like to start up a residency program in PsychiatryGoal as Board Member: Recruit more Primary Care Physicians and Specialists to admit patients to DHM Contact: ext. 7367

Boardmember: Yatinder Singhal, M.D.

Dr. Singhal credits his team on 4-South for making the program successful and profitable.

ABOVE: Behavioral Medicine Dept Staff: Linda Harris, RN; Pauline Mearsino, US; Sharon Winters, LPN; Julie

Koplin, RN; Ron Hathaway, MHT; Siv Crow, MSW; Frances Keyes, MSW; Fred Hunt, MHT; Shawna Carpenter, RN.

For more information on the Doctors’ Hospital Board of Directors, visit www.dhofm.com/board.

continued from page 2

C ompassionate CareHealth Psychology Intern Program Enhances Integrative Care Model

“It’s a win-win-win situation for everyone,” says Dr. Dr. Tracy Juliao, Director of Behavioral Medicine at the Family Medicine Residency Program of Doctors’ Hospital. She was speaking of the Primary Care Health Psychology (PCHP) Internship Program that she created last year. “Residents learn from the interns; the interns learn from the residents; and the patients benefit as well.” Dr. Juliao said she came up with the idea last summer after seeing an increase in mental health issues in pa-tients at the Family Medicine Center. Since August 2009, ten experienced doctoral and master’s level psychology students and graduates have interned at the clinic – doing everything from “curbside consults” during doctors’ visits, integrated care visits with the doctor and patient to-gether, to individual psychotherapy sessions and leading support groups. In addition, the interns receive didactic training along with residents on relevant behavioral medi-cine topics. The students, who hail from Wayne State University, Oakland University, University of Michigan-Dearborn, and University of Phoenix, are receiving valuable training in a specialized field of health psychology, working as part of

an integrated primary care model. They must commit nine months to the program and work as part of the Patient Centered Medical Home (PCMH), considered the cutting-edge “gold standard for health-care service delivery.” The Family Medicine Center at DHM is one of only a few residency programs in the state to hold this designation. “One of the areas we’ve seen a lot of benefit for pa-tients is with diabetes,” explained Dr. Juliao. The interns are part of a team, with doctors, that supports and tracks patients in managing their diabetes. Katrina Saunders, MA, LLPC, NCC, a graduate of Oakland University, has decided to continue volunteering in the program because “it’s been such a great learning experience.” Saunders was part of the initial group of interns who started last August, and graduated from OU in December 2009. In one instance, she helped first-year residents screen a child for ADHD, but discovered that there was more to be addressed than just the obvious ADHD symptoms. As a re-sult, the child received a more integrated approach to his care. “This model helps the doctors become more aware

DHM PHYSICIAN CONNECT • 5

GOOD WORKS• Doctors’ Hospital of Michigan volunteers gave free health screenings at one of Pontiac’s largest free community events on July 24 - the Elam Family Block Party at the Phoenix Center. Residents ‘turned out in droves’ according to the Oakland Press. Kudos to Linda Nikpour and staff (Gina Elam, Nichole Williams, Carol O’Rourke and Peggy Gibb) for providing over 150 free glucose tests & blood pressure tests.

• Dr. Surya Nallani presented an informa-tive talk on memory loss & dementia on Thursday, July 22 as part of DHM’s free quarterly community health education series. The AgeWell Series had about 100 participants over the week of July 19 – 23, 2010, with presentations by Drs Sumit Fogla & Somil Gupta, Farrukh Moghul, PT, and Paul Patel, RPh. If you have a suggestion for future lecture topics, or are interested in presenting, please contact Irma King at ext. 7225.

• Dr. Somil Gupta, Faculty member of the Family Medicine Center, and Diabetes Educator Cheryl Wilson, B.S.N., gave a free talk at the Village of Oakland Woods Senior Center in Pontiac on Friday July 30. About 25 seniors attended. Peggy Gibb, R.N. provided free glucose tests.

• Dr. Sumit. Fogla, Faculty member of the Family Medicine Cen-ter and six residents attended the AAFP Expo for Medical Students in Kansas City, July 29-31 to represent Michigan and recruit applicants for the Family Medicine Residency Program.

SERVICE LINES• 24-Hour Emergency Center - Pontiac & Waterford• Family Medicine Center - Pontiac• Clarkston Family Health Center• Radiology - Pontiac, Waterford, & Clarkston• Endoscopy - Pontiac & Waterford• Outpatient Physical Therapy - Pontiac & Waterford• On-Site Lab & Diagnostics - Pontiac & Waterford

At Main Hospital Only: • Inpatient Med/Surg Floor, ICU• General Surgery• Radiation Oncology• Behavioral Medicine & Group Therapy • Cardiac Cath Lab• Euro-Peds Intensive Pediatric Physical Therapy• Nutritional Services/Cafeteria• Family Medicine Center

Health Psychology Intern Program Enhances Integrative Care Modelof all the psycho-social aspects,” said Saunders, which will make them better doctors. Jennifer Vesbit, another OU student, who started the PCHP this May, shared “I’m really excited to find this opportunity. The holistic model really is the wave of the future, and I’m fortunate to be a part of it.” The interns stated that they hoped to see Primary Care Health Psychology practices become more common. The PCHP presented at Fam-ily Medicine Research Day XXXIII on May 20 in Howell, MI, which is sponsored by Wayne State, UM, MSU, and the Michigan Academy of Family Physicians Foundation. It was well-received as a model of training and patient care that other residency programs aspire to incor-porate into their outpatient offices.

www.dhofm.com

continued from page 4

VENTS

461 W. Huron St. | Pontiac, MI 48341

E

AUG/SEPT 2010 • 6

• North Oakland Foundation Charity Golf Classic The Wyndgate Golf & Country Club Monday, August 16, 2010 Shotgun Start: 12:30pmCall 248-857-7096 for more information.

• Quarterly Staff Meeting | Huron Dining Room Monday, September 20, 2010 Dinner - 6pm | Meeting - 6:30pm

• Dr. Wease, Info Session on GERD Procedure Tuesday, September 14, 2010 7 - 8pm, Holiday Inn 5353 Gateway Center Flint, MI 48507

• Internal Medicine Business Meeting Huron Dining Room Thursday, September 16, 2010 Dinner - 6pm | Meeting - 6:30pm

Physician Services Phone Directory

Irma KingDirector of Physician Relations: (248) 857-7357 iking@dhofm.com

Peggy Hagen Medical Staff Credentialingand Insurance Enrollment: (248) 857-7583 phagen@dhofm.com

Charlie RobinsonDirector of Patient Access and Medical Records (248) 857-7149 crobinson@dhfom.com

Kathleen BeckExecutive Assistant to the President: (248) 857-7222

Newsletter Story Submissions:Anne MancourMarketing Coordinator (248) 857-6979 amancour@dhofm.com