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A U G U S T 2 0 1 5
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PYMNTS’ VIEWPOINTSometimes all great ideas need is a little push to get them moving in the right direction. And nowhere is that more relevant than in complicated ecosystems, like payments, where each side has to perceive that there’s enough value to get them both to play along.
Sometimes that push comes in the form of an incentive, designed to get the party who’s needed the most to get on board. For instance, when the card networks, back in the day, wanted merchants to accept debit cards, they reduced interchange rates on those transactions so that they’d more readily accept the debit cards that banks issued to consumers.
Sometimes that push comes in the form of an external trigger. The Target breach in December of 2013, was the triggering event for the U.S. to rush full speed ahead into the migration to an EMV payments standard.And sometimes, that push comes in the form of what platforms call “a marquis client” that embraces a new form of payment or a new process that also paves the way for others to follow along. That’s precisely how many developing economies have ignited digital payments schemes and now mobile money initiatives.
Nigeria and India paved the way when they mashed up biometrics and electronic payments to issue National Identity cards that could accept money in, including government-issued payments like pensions, and enable a variety of payment functions via a plastic card. Having the government get behind such a program as an issuer and a funding source creates the kind of dependencies that new payments schemes need to get off the ground, in addition to solving the problems of financial inclusion when economies are predominantly cash-based.
We’re starting to see similar schemes taking shape in fueling the adoption of mobile money schemes. In Afghanistan, for example, the government will start paying salaries to policemen electronically. This will replace ‘trusted agents’ that the government appoints to physically deliver salaries in cash to policemen in remote areas. Policemen can go to an approved shop in their district or even transfer funds electronically to any other user with a text-app installed on their phone. The Ministry of Finance in Afghanistan will work with telecom companies and financial institutions to implement this in the Kapisa Province, which is relies only on trusted agents for payment.
And in Swaziland, the government is partnering with telecom provider MTN Mobile Money to transfer cash to the beneficiaries of the orphaned and vulnerable children. This initiative is a social safety net project under the Deputy Prime Minister’s supervision. Over 1382 households have enrolled to benefit in the program. Some logistical challenges to the program continue to remain. For instance, remote locations are out of MTN’s network and theft is still a major concern with such welfare schemes.
These programs do more than solve the issues of financial inclusion – they help governments curb the corruption that’s rife when there are, quite literally, large piles of cash around that are then, in turn, handed off to agents or couriers to dispense.
Mobile money clearly helps deliver the “doing well, by doing good” credo – all the way around.
Karen Webster,CEO | Market Platform DynamicsCEO | PYMNTS.com
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EXECUTIVE SUMMARY
Africa almost skipped the generation of plastic money and went straight to mobile banking, which is set to grow by 40 percent over the next five years. What’s next for the continent in payments innovation? Bitcoin is a strong contender based on the interest bitcoin startups are showing in Africa.
Bitcoin company BitX raised $4 million in funding. The Singapore-based company launched a bitcoin exchange in Nigeria and sees Africa becoming a huge market for bitcoin as it is underserved by financial institutions with high mobile penetration. Other bitcoin startups looking to establish a presence in Africa include ICE3X, which launched Nigeria´s first bitcoin exchange in January, and Bitsoko, which recently won a $100,000 grant from the Bill & Melinda Gates Foundation, which it will use to expand its bitcoin services from Kenya to other countries in the region.
Vitally important to all of this is a strong telecommunications network and a regulated corporate structure governing the telecom companies. And Tigo, a Tanzanian telco, is keeping busy in this regard. The company paid out dividends amounting to $1.8 million this quarter. The profits were driven by the interest accrued from the Tigo Pesa Trust accounts held in major Tanzanian banks.
In Asia, Visa might be preparing to take over India’s booming mobile payments market with a new development center in Bangalore which will house 1,000 developers who will work on making the platform friendly for developers to build their own payment apps using Visa's platform. Visa also announced mVisa, a mobile payment service that the company will test this summer in the Bangalore region with customers of select big banks.
Significant among the news in the financial inclusion landscape were government-sponsored pilot programs using mobile payments. After analyzing different payment systems, the Deputy Prime Minister’s office of Swaziland engaged telco provider MTN for cash transfers to the beneficiaries of the orphaned and vulnerable children (OVC) pilot cash transfer scheme. The Afghanistan government piloted a mobile money program that pays police salaries through mobile phones. The electronic funds transfer will be jointly managed by telecom companies and banks, and serves as a much safer method for payment than the current practice of using trusted agents who physically deliver salaries in cash to remote areas where banks are currently unavailable.
Financial Inclusion August Tracker Updates
For this edition, we added 8 new companies and updated an additional 2, making the total number of providers covered 77. The new additions are: Azimo, Boss Revolution by IDT Corporation, BitX, MVola by Telma, Tigo ,Tu Dinero Móvil by Mobile Financial Services, WorldRemit and Transfast. The two updated profiles are of Nettcash and Airtel Money.
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KEY TAKEAWAYSIn this edition, we added 8 new companies and updated an additional 2, making the total number of providers covered 77. The newly covered and updated products and companies are:
Company GeographiesMoney
InMoney
OutMoney
Mgt Payments Engagement
Airtel Money 18 countries
DBBL Mobile Banking Bangladesh
EcoCash Zimbabwe
GCash Philippines
MobiCash Over 35 countries
Mobiquity Money 40 countries
MoneyGram 200 countries
Mozido U.S., Mexico, Central America, the Caribbean, the Middle East, and
Southeast Asia, Indonesia, Singapore, Taiwan, India, Korea,
Germany, U.K., Spain, The Netherlands, Canada, China
MTN Ghana*
Tigo 10 countries
Western Union 200 countries
Mgt Payments
TOP SCORERS
Tigo joins the Top 10 for the first time. The differentiating characteristics continue to be geographic coverage and engagement as only half of these providers deploy engagement services, such as delivering mobile coupons or offering rewards programs.
Top 10 Scoring Companies
UPDATED• Airtel Money - Airtel• Nettcash - Nettcash
NEW• Azimo - Azimo• Boss Revolution - IDT Corporation• BitX - BitX• Mvola - Telma• Tigo Money, Tigo Cash, Tigo Pesa - Tigo• Tu Dinero Móvil - Mobile Financial Services• WorldRemit - WorldRemit• Transfast - Transfast
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KEY TAKEAWAYS CONTINUED
FUNCTIONALITY
Showing signs of a maturing market, advanced services like Money Out and Bill Pay remain atop the list of services provided by the most number of companies – specifically P2P and “cash out” agents. However, multiple forms of payment and “cash in” agents are not far behind continuing to demonstrate the need for multiple pieces of functionality to get financial inclusion off the ground. Other categories like Store Value and Mobile Banking also gathered some steam.
FunctionalityNumber of Companies Providing
Service to Any RegionFinancial Inclusion Service Category
P2P 69 Money Out
Cash Out Agents 66 Money Out
Airtime Top-up 62 Money In
Bill Pay 60 Payments
Cash In Agents 60 Money In
Store Value 58 Money Management
Mobile Payments 54 Payments
Inbound Int’l Remittance 33 Cash In
Mobile Banking 30 Money Management
Outbound Int’l Remittance 30 Cash Out
Rewards/Loyalty 12 Engagement
Coupons 11 Engagement
Savings 5 Money Management
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GEOGRAPHY
The focus among providers is largely Africa and Asia, with these being the biggest growth markets. There is a sharp drop when moving to other regions, with only 16 providing services in Central America and 15 in South America.
RegionNumber of Companies Providing at
Least One Service to the Region
Asia 38
Africa 36
Central America 16
South America 15
Middle East 13
U.S./Canada 13
Western Europe 12
ANZ 10
Eastern Union 9
KEY TAKEAWAYS CONTINUED
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NEWS & TRENDS
GEOGRAPHIES
Visa launches mobile payment service, development center in IndiaVisa might be preparing to take over India’s booming mobile payments market with a new development center in Bangalore which will house 1,000 developers who will work on making the platform friendly for developers to build their own payment apps using Visa's platform. As a part of this launch, Visa also announced mVisa, a mobile payment service that the company will test this summer in the Bangalore region with customers of select big banks.
Financial inclusion project in PeruThe Multinational Investment Fund will grant $1 million to promote financial inclusion of 1 million people in Peru through the enhancement of a mobile payment platform. This project is part of Peruvian Bank Association’s initiative to create an electronic money platform to make financial services accessible to unserved and underserved with the goal of reaching 5 million users by 2020.
Is Africa ready for bitcoin yet? Startups think soBitcoin company BitX raised $4 million in funding. The Singapore-based company has offices in South Africa, Indonesia, Kenya, Malaysia and Nigeria. The company foresees Africa becoming a huge market for bitcoin as it is underserved by financial institutions with high mobile penetration. Last month, BitX launched a bitcoin exchange in Nigeria. Other bitcoin startups looking to establish a presence in Africa include ICE3X, which launched Nigeria´s first bitcoin exchange in January, and Bitsoko, which recently won a $100,000 grant from the Bill & Melinda Gates Foundation, which it will use to expand its bitcoin services from Kenya to other countries in the region.
Bangladesh boosts financial inclusionTrying to expand financial services to rural poor, Bangladesh´s central bank has proposed channeling all mobile transactions through bank-led companies with a minimum capital of 1 billion taka ($13 million). The shift would require small providers to merge or link up with banks.
Mobile payments rise to $2 billion in ZimbabweA monthly report from Reserve Bank of Zimbabwe shows that mobile transactions in the last five month have risen to $2 billion, symbolizing a robust SME community. The mobile payments market in Zimbabwe has gone beyond money transfer to include a range of services like bill payments and online shopping.
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NEWS & TRENDS
GEOGRAPHIES (cont)
Africa’s mobile money market to reach $14.27 billion by 2020A report from Markets and Markets estimates that the mobile money market in Africa will grow 39.2 percent in the next five years, from $2.73 billion in 2015 to $14.27 billion by 2020, with Kenya taking the lead.
MONEY MANAGEMENT
Tanzanian telecom company pays out dividendsTigo, a Tanzanian telecom company, paid out dividends to its shareholders. Amounting to $1.8 million for the quarter, the profit was driven by the interests generated from the Tigo Pesa Trust accounts held in major Tanzanian banks and is distributed based on a customer’s average daily balance stored in their Tigo Pesa wallet.
NPCI to facilitate mobile transactions in IndiaWith the objective of facilitating mobile-to-mobile transactions, the National Payments Corporation of India (NPCI) has partnered with payment technology company RS Software and launched the Unified Payment Interface (UPI) project. UPI tackles the shortcomings of mobile banking for transactions. It integrates identifiers (mobile number, email ID or other) to the customer's bank account, providing banks the technology to complete transactions based on these identifiers. It also allows buyers to type the amount of the purchase by sending a demand for certain money to the ID supplied.
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MONEY IN/OUT
Transfast expands its services to AfricaTransfast has expanded its online and mobile cross-border P2P payment services to 23 Africancountries. Money can be transferred from the U.S., Canada and soon from Europe to a recipient’s bank account. The service is available to 600 banks or to 6,000 cash pick-up locations inside banks in Africa. The service covers around 90 percent of the banked African population in the nations it serves.
Social safety nets through mobile money in SwazilandAfter analyzing different payment systems, the Deputy Prime Minister’s office has engaged MTN Swaziland for cash transfers to the beneficiaries of the orphaned and vulnerable children (OVC) pilot cash transfer scheme.
NIC Bank partners with SafaricomKenya´s NIC Bank has partnered with Safaricom to cut down the time it takes business to access their money from banks, thereby boosting efficiency in their operations. It enables M-Pesa dealers and agents banking with it to access funds around-the-clock and in real time through the bank’s online and mobile banking platforms.
CanadianForex launches new mobile app for currency transfersCanadianForex, an international money transfer provider, has launched Forex Money Transfer, a new mobile app for currency transfers. It enables consumers to send money to friends, family and merchants around the globe in 48 currencies. It gives users complete control over the payment process, including international transfers and repeat payments, tracking current payments, and reviewing past transactions. It also has 24-hour customer support, and could be used as an information platform where users can check market exchange rates, view currency charts, set rate alerts and read commentaries.
HomeSend and Azimo partnered on global remittanceGlobal remittance providers HomeSend and Azimo launched mobile wallet service in 10 African and Asian countries for people to receive remittance from Azimo customers in 20 European countries.
Boss Revolution launches direct to mobile transfers to Kenya and Niger IDT Corporation tied up with Bharti Airtel and ImpalaPay to launch Boss Revolution to offer direct to mobile wallet international transfers from the U.S. to Kenya and Niger. Customers can now send money directly from any Boss Revolution money transfer retailer in the U.S. to any Airtel Money account in either country.
NEWS & TRENDS CONTINUED
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MONEY IN/OUT (cont)
Afghanistan pilots mobile payment to local policeAfghanistan’s government has launched a mobile money pilot program to pay police salariesthrough mobile phones. Electronic funds transfer serves as a much safer method for payment than the current practice of using trusted agents who physically deliver salaries in cash to remote areas where banks are currently unavailable.
Nettcash licensed to offer international remittance servicesNettcash is now licensed to provide inbound and outbound international remittances services. The company partnered with Moneygram to offer the service. The company will work with NMB and CABS to ensure security.
PAYMENTS
Vodafone M-Pesa partners with Walmart India for payment servicesVodafone India has entered into a strategic partnership with Walmart India that will enable its business members of six Best Price Modern Wholesale stores to make payments using M-Pesafrom their mobile. Under this arrangement, when a best price store member places an order with Walmart India, a Vodafone M-Pesa authorized agent will reach out to him/her and enable cash-in into his/her M-Pesa account.
Airtel Niger connects to MFS Africa’s Mobile Money Transfer HubAirtel Niger connects to MFS Africa’s Mobile Money Transfer Hub. Airtel Money customers in Nigeria will be able to send and receive money to and from MTN Benin and MTN Cote d’Ivoire. Benin and Cote d’Ivoire are Niger’s second and third largest sources of remittances, respectively. Money transfers through mobile money are instantaneous, secure, traceable and cheaper.
Facebook expands its P2P feature to cover all of the U.S.Facebook announced the expansion of its Messenger person-to-person payments feature to all of the U.S. The feature is free to all U.S. Facebook Messenger, but, for now, payment options are limited to debit cards.
NEWS & TRENDS CONTINUED
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OTHER FINANCIAL INCLUSION NEWS AND TRENDS
Remitly acquires TalioRemitly, a mobile payment company, has acquired Talio, a mobile messaging company, to build on Remitly’s mobile service expertise. Remitly was the first company to add messaging capabilities to a mobile remittance app in 2013.
Mobile money transfers to reach $13 billion this yearA Juniper Research report predicts a 150 percent increase in mobile money transfers in 2015, reaching more than $13 billion. Social media players are increasingly providing this service. While airtime top-up continues to account for the largest share of transactions in developing countries, there had been a significant increase in the deployment and adoption of services such as micro-lending, savings and micro-insurance.
Safaricom´s competition edges upSafaricom´s high market presence, margin, money transfer fees, and lack of genuine interoperability (ability to send money from different systems without punitive charges) has leveraged competition concerns. Airtel, a Safaricom competitor, is demanding allocation of 4G radio spectrum. It would also benefit if regulators insisted on cheaper and easier interoperability, bringing its Airtel Money system into the M-Pesa orbit. Equity Bank and Airtel’s joint venture launched Equitel, which is launching a service called “thin SIMS” that uses plastic sheets embedded with microchips that slip over the top of a standard SIM card that enables users to switch companies easily. They aim to attract users by providing a service with lower transaction fees.
NEWS & TRENDS CONTINUED
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APRIL 2015
The Financial Inclusion Tracker™, powered by Mozido, is designed to provide governments, financial institutions, telecoms, retailers, and others interested in understanding the financial inclusion landscape with an organizing framework for evaluating the many players that provide digital financial inclusion services to underbanked and unbanked populations around the world.
Provider profiles include company overviews, the year the company launched, whether it is a closed or open network, and number of customers. Profiles also include a total score derived from quantifying the services offered in each of six areas important to financial inclusion:
PROVIDER DIRECTORY
MONEY IN MONEY OUTMONEY
MANAGEMENT ENGAGEMENT GEOGRAPHY
Airtime top-up and cash-in agent
services
Mobile bill pay, mobile POS payments, person-
to-person payments, and international
remittances
Mobile banking, savings and stored value
accounts
Number of regions served
around the world
COMPANY NAME Afrikpay
LAUNCH DATE 2012
CATEGORY Closed Platform
Afrikpay is the product of an international collaboration. Built on Tagattitude's innovative and secure transactiontechnology, NSDT, this pan-African project aims to make the digital economy a reality for Africans. Afrikpay aimsto leverage existing telecom networks to offer financial services via Internet and mobile phone.
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0
615
5
19
661515 61515
68
MONEY OUT
GEOGRAPHIES
MONEY MANAGEMENT
ENGAGEMENT
MONEY IN
PAYMENTSCOUNTRIES
PAYMENTS
Mobile bill pay and mobile payments
Loyalty programs, coupons, marketing platforms and CRM
tools
PROVIDERS ARE LISTED IN ALPHABETICAL ORDER BY COMPANY
M-BIRR allows financial transactions from the convenience of a mobile phone. The service is provided by the fivelargest Micro Finance Institutions in Ethiopia: ACSI, DECSI, OCSSCO, OMO and ADCSI.
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1215
5
19
12121515 1215 12121515
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GEOGRAPHIES
MONEY MANAGEMENT
ENGAGEMENT
MONEY IN
PAYMENTSCOUNTRIES
COMPANY NAMEACSI, DECSI,
OCSSCO, OMO and ADCSI
LAUNCH DATE 2013
CATEGORY Closed Platform
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Avea, the sole GSM 1800 mobile operator of Turkey, was founded in 2004. The company offers services to 98percent of Turkey's population, and is growing fast both in the corporate and individual services with the brand"Avea.”
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1
60
1
12
6600 60
43
MONEY OUT
GEOGRAPHIES
MONEY MANAGEMENT
ENGAGEMENT
MONEY IN
PAYMENTSCOUNTRIESCOUNTRIESCOUNTRIES
APRIL 2015PROVIDER DIRECTORY
COMPANY NAME Avea
LAUNCH DATE 2013
CATEGORY Closed Platform
PROVIDERS ARE LISTED IN ALPHABETICAL ORDER BY COMPANY
Airtel is driven by the vision of providing affordable and innovative mobile services to all. Airtel Africa is asubsidiary of Indian telecommunications company Airtel, which operates in 17 countries across Africa.
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81212121215 12121515
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MONEY MANAGEMENT
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COMPANY NAME Airtel
LAUNCH DATE 2012
CATEGORY Closed Platform
ANZ provides a broad range of banking and financial products and services to retail, high net worth, small business, corporate and commercial, and institutional customers. ANZ delivers MoneyMinded, MoneyBusiness and Saver Plus programs in order to reach its financial inclusion services. It conducts its operations primarily in Australia, New Zealand and the Asia Pacific region.
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12121515 1215 1215
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COMPANY NAME ANZ
LAUNCH DATE 2013
CATEGORY Closed Platform
CUSTOMERS 1,400,000
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With over 130 years of experience, Bancolombia is the largest bank in Colombia, offering a wide range offinancial products and services to a diversified individual and corporate base of more than 9 million customers.Bancolombia delivers its products and services via its regional network comprised of Colombia´s largest non-government owned banking network, with over 1,071 branches, 4,404 ATMs, and 3,613 banking agents, as wellas electronic channels.
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910
2
25
9910101010 910101010
69
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MONEY MANAGEMENT
ENGAGEMENT
MONEY IN
PAYMENTSCOUNTRIES
APRIL 2015PROVIDER DIRECTORY
COMPANY NAME Bancolombia
LAUNCH DATE 2013
CATEGORY Closed Platform
PROVIDERS ARE LISTED IN ALPHABETICAL ORDER BY COMPANY
Azimo was born of frustration at the money transfer industry. So much waste, cost and poor customer service.Azimo has created a way to send money that suits how people live today – online, mobile and social. Azimo onlyoperates online to save customers money. It is up to 85 percent cheaper than the High Street Banks and OnlineMoney Transfer companies.
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0151515
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198COUNTRIES
COMPANY NAME Azimo
LAUNCH DATE 2012
CATEGORY Closed Platform
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APRIL 2015PROVIDER DIRECTORYPROVIDERS ARE LISTED IN ALPHABETICAL ORDER BY COMPANY
The Bank of Production SA (Banpro) is a private company founded on Nov. 11, 1991, for the purpose ofintermediating deposits from the public to invest in a wide variety of businesses in the productive sectors andservices, to serve as agents of development to the country.
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2
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6655 65
55
MONEY OUT
GEOGRAPHIES
MONEY MANAGEMENT
ENGAGEMENT
MONEY IN
PAYMENTS
Established in 1966, Bank of Kigali is the largest bank in Rwanda by total assets, with a 33 percent market shareas of Sept. 30, 2014. The bank has 70 branches in Rwanda and provides retail and commercial banking servicesto over 272,000 individuals and 23,000 legal entities.
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661515 61515
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MONEY MANAGEMENT
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Nicaragua
Rwanda
COMPANY NAME Bank ofProduction
LAUNCH DATE 2012
CATEGORY Closed Platform
COMPANY NAME Bank of Kigali
LAUNCH DATE 2012
CATEGORY Closed Platform
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COUNTRIES
Barclays is an international financial services provider engaged in personal banking, credit cards, corporate andinvestment banking and wealth management, with an extensive presence in Europe, the Americas, Africa andAsia. Barclays’ purpose is to help people achieve their ambitions – in the right way. Barclays Pingit is a mobileservice that allows people to send and receive money domestically and internationally using just a mobilenumber.
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614
7
6
6614141414 614141414
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PROVIDERS ARE LISTED IN ALPHABETICAL ORDER
APRIL 2015PROVIDER DIRECTORYPROVIDERS ARE LISTED IN ALPHABETICAL ORDER BY COMPANY
COMPANY NAME Barclays (Pingit)
LAUNCH DATE 2012
CATEGORY Closed Platform
CUSTOMERS 3,700,000downloads
BelCash Technology Solution PLC (BCTS) is an Ethiopian-based company owned by Belcash International.BCTS has obtained the necessary VAS licenses from Ministry of ICT and signed an agreement with Ethio-telecomto provide a new approach to the Ethiopian market for interaction between end users and their mobile or onlinedevices with a main focus on banking and payment services, as well as health and education.
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COMPANY NAME Belcash International
LAUNCH DATE 2015
CATEGORY Closed Platform
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PROVIDERS ARE LISTED IN ALPHABETICAL ORDER
APRIL 2015PROVIDER DIRECTORYPROVIDERS ARE LISTED IN ALPHABETICAL ORDER BY COMPANY
bKash aims to widen the net of financial inclusion. bKash wants to provide a solution for Mobile Financial Servicesbuilt on a highly scalable Mobile Money platform, allowing the people of Bangladesh to safely send and receivemoney via mobile devices.
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2
25
9955 95
64
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Bangladesh
COMPANY NAME bKash
LAUNCH DATE 2011
CATEGORY Closed Platform
CUSTOMERS 14,000,000
BitX is making money frictionless and universally accessible by building an open, intelligent global platform that leverages the most optimal technologies available, including bitcoin and the blockchain. BitX allows you to conveniently and securely send, receive and store your bitcoins. The BitX Wallet is hosted on secure servers and bitcoins are stored offline to ensure the safety of your bitcoins. BitX also operates bitcoin exchanges in several countries around the world. It is a market platform where people can buy and sell bitcoins using local currency.
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making money frictionless and universally accessible by building an open, intelligent global platform that
COMPANY NAME BitX
LAUNCH DATE 2013
CATEGORY Open Platform
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Boom Financial, Inc. is the first cross-border mobile banking service in the U.S. The company’s mission is to bethe most socially responsible financial services company servicing the complete needs of the underserved andunbanked consumer. Their first product is a mobile banking service targeted at the immigrant community.
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COMPANY NAME Boom Financial
LAUNCH DATE 2011
CATEGORY Closed Platform
PROVIDERS ARE LISTED IN ALPHABETICAL ORDER BY COMPANY
Cable & Wireless Panamá, a lead operator in the Panama market, partnered with Metrobank to provide MovilCash mobile wallet services.
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COMPANY NAMECable & Wireless Panamá
LAUNCH DATE 2014
CATEGORY Closed Platform
Carteira Móvel SA is a financial institution in partnership with mCel to provide mKesh, the first financial serviceelectronic money approved in Mozambique and available on the phone 24 hours a day, in every country in themCel network.
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COMPANY NAME Carteira MóvelSA
LAUNCH DATE 2011
CATEGORY Closed Platform
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CELPAID, a company with capital of 300 million CFA, is an Electronic Money Institution chartered by the CentralBank of West African States (BCEAO). CELPAID is an integrated platform of electronic transactions that providesmoney transfer, payment by mobile phone, payment via the Internet and many other benefits.
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Celcom is the country’s first and foremost mobile telecommunications provider, with almost 14 million customers.Established in 1988, it boasts the widest national 2G, 3G and 4G LTE networks, covering over 98 percent of thepopulation. Currently the largest mobile broadband and corporate services provider, Celcom is now movingtoward integrated multi-access and multimedia services, in line with evolving technologies and consumer behaviorin Malaysia.
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APRIL 2015PROVIDER DIRECTORY
DaviPlata is a product that allows consumers to manage money easily from their cellphones without having abank account or debit card.
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COMPANY NAMECentral Bank of
West African States
LAUNCH DATE 2011
CATEGORY Closed Platform
COMPANY NAME Davivienda Bank
LAUNCH DATE 2011
CATEGORY Closed Platform
CUSTOMERS 500,000
COMPANY NAME Celcom
LAUNCH DATE 2009
CATEGORY Closed Platform
PROVIDERS ARE LISTED IN ALPHABETICAL ORDER BY COMPANY
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Dutch-Bangla Bank Limited (Dutch Bangla Bank), a technology-savvy commercial bank in Bangladesh, startedmobile banking in 2011. Dutch Bangla Bank has followed a unique model for deployment of mobile banking inBangladesh.
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Dialog Axiata is Sri Lanka's largest mobile service provider as well as a leader in fixed line CDMA, satellitetelevision and broadband Internet. It serves up to 8MM Sri Lankans.
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Sri Lanka
Digicel Group Limited is a leading global telecommunications provider with operations in 33 markets in theCaribbean, Central America and Asia Pacific. After 13 years of operation, total investment to date stands at over$5 billion worldwide. The company is renowned for delivering the best value, best service and best network.
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APRIL 2015PROVIDER DIRECTORY
Bangladesh
Papua New Papua New Papua New Papua New Papua New Papua New Papua New Guinea, Guinea, Guinea, Guinea, Guinea, Guinea, Guinea, Guinea, Guinea, Guinea, Guinea, Guinea, Guinea, Guinea,
Samoa, Fiji, Samoa, Fiji, Samoa, Fiji, Samoa, Fiji, Samoa, Fiji, Samoa, Fiji, Samoa, Fiji, Samoa, Fiji, Samoa, Fiji, Samoa, Fiji, Samoa, Fiji, Samoa, Fiji, Samoa, Fiji, Samoa, Fiji, Samoa, Fiji, Samoa, Fiji, Samoa, Fiji, Samoa, Fiji, Samoa, Fiji, Samoa, Fiji, Samoa, Fiji, Samoa, Fiji, Samoa, Fiji, Tonga, Tonga, Tonga, Tonga, Tonga, Tonga, Tonga, Tonga, Tonga, Tonga, Tonga, Tonga,
Vanuatu, Vanuatu, Vanuatu, Vanuatu, Vanuatu, Vanuatu, Vanuatu, Vanuatu, Vanuatu, Vanuatu, Vanuatu, Vanuatu, Vanuatu, Nauru
COMPANY NAME Digicel Group
LAUNCH DATE 2011
CATEGORY Closed Platform
COMPANY NAME Dutch Bangla Bank
LAUNCH DATE 2011
CATEGORY Closed Platform
COMPANY NAME Dialog Axiata PLC
LAUNCH DATE 2012
CATEGORY Closed Platform
CUSTOMERS 13,000
PROVIDERS ARE LISTED IN ALPHABETICAL ORDER BY COMPANY
21
© 2015 PYMNTS.COM | ALL RIGHTS RESERVED
Econet Wireless Zimbabwe is a subsidiary of the Econet Wireless Group, headquartered in South Africa. It isZimbabwe’s largest provider of telecommunications services, providing solutions in mobile and fixed wirelesstelephony, Internet access, mobile money transfer and payment solutions. Econet holds a 65 percent share of theZimbabwe mobile market, with over 9M customers.
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The dual objective of Ecobank Transnational Incorporated (ETI) is to build a world-class pan-African bank and tocontribute to the economic and financial integration and development of the African continent.
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APRIL 2015PROVIDER DIRECTORY
COMPANY NAME Econet Group
LAUNCH DATE 2011
CATEGORY Closed Platform
CUSTOMERS 1,000,000
COMPANY NAME Ecobank Mobile Money
LAUNCH DATE 2012
CATEGORY Closed Platform
PROVIDERS ARE LISTED IN ALPHABETICAL ORDER BY COMPANY
Reload Mobile Money is a new program from DrawCard, South Africa's independent program manager andprocessor of prepaid cards. DrawCard is a Visa certified third-party card processor. DrawCard's technology linksto Visa International and various payment service providers. Reload Mobile Money is sold off the shelf like anyother item, giving Reload accountholders access to all the benefits of mobile money with the additionalconvenience of a card.
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COMPANY NAME DrawCard
LAUNCH DATE 2012
CATEGORY Closed Platform
22
© 2015 PYMNTS.COM | ALL RIGHTS RESERVED
APRIL 2015PROVIDER DIRECTORYPROVIDERS ARE LISTED IN ALPHABETICAL ORDER BY COMPANY
MHawala is a product of Etisalat, the fastest growing cellular operator in Afghanistan, Mobile Financial Service.Etisalat Afghanistan is the first Mobile Network Operator in Afghanistan to offer this comprehensive range ofmobile financial services for its customers in Afghanistan.
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COMPANY NAME Etisalat
LAUNCH DATE 2012
CATEGORY Closed Platform
Ezuza, Inc. provides mobile payments solutions and is developing a network of agents and a mobile application tosupport the competitiveness of small stores in Mexico. The network also offers financial services toward theunbanked population.
10
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COMPANY NAME Ezuza
LAUNCH DATE 2013
CATEGORY Closed Platform
FNB provides personal, commercial and corporate banking services to more than 6 million customers acrossSouth Africa from large corporate accounts to accounts for teens and pensioners. It is also the single largestcontributor to FirstRand's bottom line.
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COMPANY NAME FNB
LAUNCH DATE 2010
CATEGORY Closed Platform
23
© 2015 PYMNTS.COM | ALL RIGHTS RESERVED
APRIL 2015PROVIDER DIRECTORYPROVIDERS ARE LISTED IN ALPHABETICAL ORDER BY COMPANY
FonePay Pvt Ltd. is a leading mobile financial services and eCommerce company in Nepal. It specializes inproviding digital payment and money transfer solutions via mobile and/or the Internet. Targeting the bankedcustomers, it provides a proprietary network of more than 30+ national banks in Nepal and offers interbank fundtransfer and shared merchant payments where funds can be easily moved from one bank to another bank via amobile phone or the Internet.
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Nepal
COMPANY NAME FonePay Ltd.
LAUNCH DATE 2010
CATEGORY Closed Platform
Frontier Technology Partners has a dedicated team working on mobile banking solutions for Myanmar. Poweredby German technology, it provides a stable, long term and scalable platform. Mobility in banking is fast becomingthe method of choice by customers and has been adopted by consumers globally. By providing a quick and cheapalternative for payment systems, it has a very real presence in corporations of all sizes for payroll functionality,billing options, remittance services and more.
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COMPANY NAMEFrontier
Technology Partners
LAUNCH DATE 2014
CATEGORY Closed Platform
Globe is a leading telecommunications company in the Philippines. Their mission is “to inspire and enrich livesthrough communications by way of [their] vision of having the happiest customers.”
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Philippines
COMPANY NAME Globe Telecom
LAUNCH DATE 2012
CATEGORY Closed Platform
CUSTOMERS 300,000
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© 2015 PYMNTS.COM | ALL RIGHTS RESERVED
APRIL 2015PROVIDER DIRECTORYPROVIDERS ARE LISTED IN ALPHABETICAL ORDER BY COMPANY
MiFon was launched by Grupo Financiero Banorte, a company founded in 1899 which boasts a variety of financialservices and maintains a presence in all Mexican territory. MiFon is a simplified account in which the userconnects their cellphone from any company to a bank account.
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COMPANY NAMEGrupo
FinancieroBanorte
LAUNCH DATE 2011
CATEGORY Closed Platform
Mi Billetera Movil is part of Grupo Sicom, a Northern Argentina company with a diversified range of products andservices, with preeminence in the financial, real estate, health care and technology sectors. Mi Billetera Movilprovides a multiplatform service for transactions by cellphone over a mobile application or via their website.
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COMPANY NAME Grupo Sicom
LAUNCH DATE 2012
CATEGORY Closed Platform
25
© 2015 PYMNTS.COM | ALL RIGHTS RESERVED
APRIL 2015PROVIDER DIRECTORYPROVIDERS ARE LISTED IN ALPHABETICAL ORDER BY COMPANY
Indosat is the leading telecommunication and information operator in Indonesia that provides cellular services,fixed line, data communications and Internet (MIDI). In the 1st quarter of 2014, the company has 59.7 millionmobile subscribers through a variety of brands, among others; IM3, Mentari and Matrix.
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COMPANY NAME IndosatDompetku
LAUNCH DATE 2013
CATEGORY Closed Platform
Boss Revolution is a subsidiary of IDT Corporation with headquarters in Newark, New Jersey. The company provides multiple international calling, mobile top-up and international money transfer services.
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COMPANY NAME IDT Corporation
LAUNCH DATE 2009
CATEGORY Closed Platform 200COUNTRIES
26
© 2015 PYMNTS.COM | ALL RIGHTS RESERVED
Iran’s largest telecom operator, the MCI, launched the first mobile payment brand in the country with the name“Jiring” through its subsidiary company, Pardakht-Aval-Kish (PAK). Jiring, an idiom for “instant handy cash,”provides its subscribers with fast, secure and easy money transfer and bill payment on their phones to align withglobal technological changes in the mobile industry. Jiring first came to market as a mobile wallet feature, butcurrently offers a diverse range of remittance services in cooperation with local banks and money institutes.
10
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0010101010 010101010
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Singular Group — with headquarters in Malta and offices in the U.K., Macedonia and Georgia —was founded in2009 and has grown from seven to 200 employees in the past five years. With two large development bases, theyare one of the fastest growing gaming companies in the business.
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Georgia
APRIL 2015PROVIDER DIRECTORY
COMPANY NAME Jiring
LAUNCH DATE 2011
CATEGORY Closed Platform
COMPANY NAME Kerketi
LAUNCH DATE 2013
CATEGORY Closed Platform
PROVIDERS ARE LISTED IN ALPHABETICAL ORDER BY COMPANY
Mahindra Comviva (Mobiquity Money) provides solutions to mobile operators and service providers worldwide,including a prepaid recharge solution for prepaid service providers in telecom, broadband, and DTH industries.The mobile financial solution uses the mobile phone as a financial transaction medium, delivering financial andpayment services, including mobile money, branchless banking, mobile banking, and mobile payments, as well asan mPOS solution for small/medium businesses and service professionals.
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40COUNTRIES
COMPANY NAME MahindraComviva
LAUNCH DATE 2014
CATEGORY Open Platform
CUSTOMERS 35,000,000
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© 2015 PYMNTS.COM | ALL RIGHTS RESERVED
MobiCash is a multi-accessible financial transaction platform that offers a refreshing approach to mobile payment.The resulting mobile payment platform provides a powerful set of tools for efficient, effective, secure, andaccessible banking and payment services.
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m-banco is a U.S. financial, telecommunications and entertainment service provider with licenses and permits tooperate in the U.S., Central America and South America and offer its services locally and internationally. Thecompany’s strategy is to leverage its global infrastructure and technology to provide mobile banking services(branchless banking) for a low monthly fee to the millions of travelers, immigrants and unbanked in the UnitedStates and emerging countries. Services can be bundled with unlimited national and international long-distancetelephone, film and video entertainment.
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El Salvador
PROVIDER DIRECTORY
COMPANY NAME m-banco
LAUNCH DATE 2011
CATEGORY Closed Platform
COMPANY NAME MobiCash
LAUNCH DATE 2012
CATEGORY Closed Platform
PROVIDERS ARE LISTED IN ALPHABETICAL ORDER BY COMPANY
MobiXpress, from Mobicom Corporation LLC mobile telecommunication services company, is an innovative e-money service that enables customers to make transactions safely and conveniently using an account which istied to a mobile phone number.
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COMPANY NAMEMobicom
Corporation LLC
LAUNCH DATE 2009
CATEGORY Closed Platform
28
© 2015 PYMNTS.COM | ALL RIGHTS RESERVED
PROVIDER DIRECTORYPROVIDERS ARE LISTED IN ALPHABETICAL ORDER BY COMPANY
Mobilink is Pakistan’s leading provider of voice and data services, with more than 38 million subscribers. Mobilinkhas partnered with Waseela microfinance bank to mark its entry into the branchless banking segment.
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COMPANY NAME Mobilink
LAUNCH DATE 2012
CATEGORY Closed Platform
Mobile Financial Services is a JV of MasterCard Worldwide and Telefónica. It offers mobile financial solutions toclients in Latin America, where Telefónica operates under the Movistar brand. The company’s mission is tocontribute to the population’s financial inclusion in the countries where it operates. Actual service is Tu DineroMovil in Peru, a new service that let users control their money in the easiest and safest way: from their phone.Users can send money whenever and however they want from their phones, and make purchases with their TuDinero Movil card and more.
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6600 60
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COMPANY NAME Mobile Financial Services
LAUNCH DATE 2014
CATEGORY Closed Platform
29
© 2015 PYMNTS.COM | ALL RIGHTS RESERVED
PROVIDER DIRECTORYPROVIDERS ARE LISTED IN ALPHABETICAL ORDER BY COMPANY
MoneyGram, a leading money transfer company, provides essential services to consumers who are not fullyserved by traditional financial institutions. MoneyGram offers worldwide money transfer services in more than 200countries and territories through a global network of 350,000 agent locations, including retailers, international postoffices and banks. MoneyGram also offers bill payment services, issues money orders and processes officialchecks in select markets.
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200COUNTRIES
COMPANY NAME MoneyGram
LAUNCH DATE 1940
CATEGORY Closed Platform
Mozido, the Austin-based global mobile commerce solutions provider, offers mobile financial services, loyaltyprograms, and mobile offers for consumers, business and retail. Through its white-label, cloud-based MoTEAF platform, Mozido serves people around the globe with convenient, safe, and secure financialservices via their mobile phone. Mozido’s MoTEAF platform is highly interoperable, works with virtually anywireless carrier or mobile device, and integrates easily with products from other vendors.
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COMPANY NAME Mozido
LAUNCH DATE 2005
CATEGORY Open Platform
30
© 2015 PYMNTS.COM | ALL RIGHTS RESERVED
PROVIDER DIRECTORYPROVIDERS ARE LISTED IN ALPHABETICAL ORDER BY COMPANY
MMP Mobi Wallet Payment Systems Limited (MMPL) is a fully owned subsidiary of Tata Teleservices Limited.MMPL’s flagship product is its Mobile Money Order and Semi Closed Wallet – launched under the brand name“mRUPEE.”
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COMPANY NAME mRUPEE
LAUNCH DATE 2012
CATEGORY Closed Platform
MTN, a telecom brand, was launched in 1994. It connects 208 million people in 22 countries across Africa and theMiddle East. MTN Mobile Money is an electronic wallet service that enables customers to send and receivemoney anywhere in Uganda using a phone. MTN’s virtual banking aims to bridge the gap to the unbankedsegment.
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COMPANY NAME MTN
LAUNCH DATE 2010
CATEGORY Closed Platform 22COUNTRIES
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© 2015 PYMNTS.COM | ALL RIGHTS RESERVED
APRIL 2015PROVIDER DIRECTORYPROVIDERS ARE LISTED IN ALPHABETICAL ORDER BY COMPANY
NPCI was set up with the objective of consolidating and integrating multiple payment systems into nationwideuniform and standard business process for all retail payment systems and for facilitating an affordable paymentmechanism to achieve financial inclusion across the country. NPCI has completed several payments systemprojects including ATM switching, mobile payments, check truncation system, POS switching, 24x7 remittancesystem called IMPS, Aadhaar based Payments and RuPay.
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0000 00
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COMPANY NAME
National Payments
Corporation of India
LAUNCH DATE 2013
CATEGORY Closed Platform
NationLink Telecom launched in September 1997. The company provides telecommunication services all overSomalia and is one of the leading service providers in the country. The company's focus is in the core areas ofmobile, fixed lines, Internet and satellite mobile services. The overall objective of NationLink Telecom is to providetelecommunication services to all Somalis and, by doing so, positively change their lives.
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COMPANY NAME NationLinkTelecom
LAUNCH DATE 2011
CATEGORY Closed Platform
My Mobile Payments Limited (MMPL) owns the ‘MoneyOnMobile’ (MOM) brand. MMPL is authorized by theReserve Bank of India (RBI) to set up a payment system that enables registered users to buy products andservices from registered merchants. MOM was awarded the 2015 Payment Innovation Award at the 4th IndianeRetail Congress.
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COMPANY NAME My Mobile Payments
LAUNCH DATE 2010
CATEGORY Open Platform
COUNTRIES
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© 2015 PYMNTS.COM | ALL RIGHTS RESERVED
APRIL 2015PROVIDER DIRECTORYPROVIDERS ARE LISTED IN ALPHABETICAL ORDER BY COMPANY
Paytm is the consumer brand of India’s leading mobile Internet company One97 Communications. Paytm startedby offering mobile recharge and utility bill payments and today it offers a full marketplace to consumers on itsmobile apps.
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COMPANY NAMEOne97
Communications
LAUNCH DATE 2010
CATEGORY Closed Platform
CUSTOMERS 20,000,000COUNTRIES
Oi, a pioneer in providing convergent services in Brazil, offers Local Voice transmission and long-distance, mobiletelephony, broadband, pay TV and the Wi-Fi Network. Oi is present throughout the country and its networkreaches remote areas of the country and promotes the digital inclusion of the population. In September 2014, thecompany had, in Brazil, 75 million Revenue Generating Units (RGUs). Its service, Oi Carteira, is a prepaid,rechargeable card which is stored on a cellphone and can be used for purchases, withdrawals, transfers andmore.
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6655 65
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COMPANY NAME Oi
LAUNCH DATE 2007
CATEGORY Closed Platform
Nettcash is a comprehensive mobile money platform that enables any existing phone to be used as a paymenttool, no matter the handset or operator. Nettcash services are delivered through a variety of channels, includingSecure SMS, IVR and Web.
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COMPANY NAME Nettcash
LAUNCH DATE 2014
CATEGORY Closed PlatformGEOGRAPHIES
COUNTRIES
33
© 2015 PYMNTS.COM | ALL RIGHTS RESERVED
PROVIDER DIRECTORYPROVIDERS ARE LISTED IN ALPHABETICAL ORDER BY COMPANY
Remitly is a mobile payments service, supported on Android, iOS and online, that enables consumers to conveniently make person-to-person international money transfers from the U.S. Its digital service uses the latest technology to eliminate the forms, codes, agents, extra time and fees typical of the traditional money transfer process. Remitly is authorized to operate in 45 states and sends millions of dollars to thousands of people each week.
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COMPANY NAME Remitly
LAUNCH DATE 2012
CATEGORY Closed Platform
Oxigen Services India Private Limited, India's largest payments solutions provider, is in the business of service aggregation, distribution and payment processing/collections. Oxigen empowers telecom operators, large format retail chains, banks, mobile wallets and government portals to enable their own customers to make easy merchant payments using Oxigen’s aggregated services. Oxigen has the largest retail footprint of small retail outlets (1.3M) and sees more than 50M transactions per month.
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COMPANY NAME Oxigen Services
LAUNCH DATE 2005
CATEGORY Open Platform
LEO (U-Com) Burundi, the largest telecom operator in Burundi, is owned by Orascom Telecom Holding, a subsidiary of Vimpelcom group. As a leading telecom operator in Burundi, LEO has provided voice services since 1993 and data services since 2007. The company was founded in 1985 and started an MAPS-800 mobile network in Burundi in September 1993.
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Burundi
COMPANY NAME Orascom Telecom
LAUNCH DATE 2009
CATEGORY Closed Platform
34
© 2015 PYMNTS.COM | ALL RIGHTS RESERVED
PROVIDER DIRECTORYPROVIDERS ARE LISTED IN ALPHABETICAL ORDER BY COMPANY
Skrill's e-Wallet is an Internet-based stored value account, enabling accountholders to send and receive moneyinstantly and securely, using a wide selection of payment options at a low cost. Skrill also provides payment-related services through its PSP Gateway, Direct Payment Gateway and Prepaid MasterCard offering. Payolutionoffers a white label payment upon invoice solution to merchants.
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15151515 75
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200COUNTRIES
COMPANY NAME Skrill
LAUNCH DATE 2001
CATEGORY Open Platform
CUSTOMERS 36,000,000
M-Paisa is a mobile money transfer and payment solution provided by Roshan that enables users to send andreceive cash as well as makes payments anytime through a mobile device. It is a service offered on a platformthat is robust and easily scalable with the capacity to integrate with other platforms. M-Paisa Services areavailable countrywide and are supported by the largest agent network in the country.
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COMPANY NAME Roshan
LAUNCH DATE 2008
CATEGORY Closed Platform
Rev Worldwide helps partners effectively deliver next-generation payment products utilizing its full range ofintegrated mobile and prepaid debit solutions – including Rev-branded, co-branded, and affinity paymentsolutions issued by banks, and powered by its multi-language, multi-currency processing platform. Rev operatesin North America, Latin America, Europe, Middle East and Asia-Pacific.
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COMPANY NAME Rev Worldwide
LAUNCH DATE 2008
CATEGORY Open Platform
35
© 2015 PYMNTS.COM | ALL RIGHTS RESERVED
APRIL 2015PROVIDER DIRECTORYPROVIDERS ARE LISTED IN ALPHABETICAL ORDER BY COMPANY
In 2009, Telenor Pakistan partnered with Tameer Micro Finance Bank to introduce branchless banking for the firsttime in Pakistan. Available to all mobile users, Easypaisa customers have access to an easy way to conduct theirfinancial transactions, whether they are related to paying bills, sending/receiving money within Pakistan, receivingmoney from abroad, purchasing airtime (easyload) for their mobile phones or giving donations, etc.
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COMPANY NAME Telenor Group
LAUNCH DATE 2009
CATEGORY Closed Platform
CUSTOMERS 5,000,000
MPower is a payment service that works with a consumer’s preferred digital wallet or bank account to offer aconvenient, safer and overall better payment experience. It is a complete end-to-end online and mobile paymenttransactions solution to enable consumers and businesses send, spend and receive payments. MPower is builtand managed by SMSGH and Encodev Labs; and backed by a group of developers and entrepreneurs who arepassionate about using mobile and Web technology to drive social change.
23
0
615
5
7
661515 6151515
56
MONEY OUT
GEOGRAPHIES
MONEY MANAGEMENT
ENGAGEMENT
MONEY IN
PAYMENTS
Ghana
COMPANY NAME SMSGH
LAUNCH DATE 2013
CATEGORY Closed Platform
Since its launch in April 2010, the MVola solution, a mobile money service in Madagascar, has grown steadily, offering a safe means of payment for the Malagasy market. Telma is the first operator in Madagascar to offer this new service that allows users to transfer money, pay bills, make purchases and more from a mobile phone.
25
0
610
5
25
6610101010 610101010
71
MONEY OUT
GEOGRAPHIES
MONEY MANAGEMENT
ENGAGEMENT
MONEY IN
PAYMENTS
COMPANY NAME Telma
LAUNCH DATE 2010
CATEGORY Closed Platform
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© 2015 PYMNTS.COM | ALL RIGHTS RESERVED
APRIL 2015PROVIDER DIRECTORYPROVIDERS ARE LISTED IN ALPHABETICAL ORDER BY COMPANY
United Bank Limited has assets of over Rs.1 trillion and a solid track record of over 50 years. The bank operates 1,281 branches in Pakistan and 18 branches outside of Pakistan. UBL Omni, its branchless banking system, brings a host of banking services to UBL Omni Dukaans, which are located in more than 650 cities and towns across Pakistan. This company aims to reshape the traditional banking model by offering basic banking services across urban and rural Pakistan.
23
0
1215
2
19
12121515 1215 12121515
71
MONEY OUT
GEOGRAPHIES
MONEY MANAGEMENT
ENGAGEMENT
MONEY IN
PAYMENTS
COMPANY NAME UBL
LAUNCH DATE 2010
CATEGORY Closed Platform
Millicom is an international telecommunications and media company. It offers a range of digital services to over 56million customers primarily under the Tigo brand. Tigo Money in Latin America, Tigo Cash in Africa and Tigo Pesain Tanzania are three dynamic, closely tailored product platforms for an award-winning range of world-leadingMobile Financial Services (MFS). At a glance, 6.12 million of these are in Africa, 1.9 million in Central Americaand 1.45 million in South America. In Tanzania, more than 50 percent of the customer base uses MFS.
25
1
1515
8
25
15151515 1515 15151515
89
MONEY OUT
GEOGRAPHIES
MONEY MANAGEMENT
ENGAGEMENT
MONEY IN
PAYMENTS
COMPANY NAME Tigo
LAUNCH DATE 2010
CATEGORY Closed Platform
In 1988, Transfast set out to provide a safe, convenient and affordable way for people to send money to family,friends – and even themselves. The company boasts an ever-growing network of over 200,000 points of payment,and commitment to safety and security around the world. Recipients can choose options for receiving funds,whether they opt for a transfer right into their bank account or a cash remittance.
15
2
00
8
13
0000 00
38
MONEY OUT
GEOGRAPHIES
MONEY MANAGEMENT
ENGAGEMENT
MONEY IN
PAYMENTS
46COUNTRIES
COMPANY NAME Transfast
LAUNCH DATE 1998
CATEGORY Closed Platform
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© 2015 PYMNTS.COM | ALL RIGHTS RESERVED
APRIL 2015PROVIDER DIRECTORY
Fundamo’s Enterprise Mobile Financial Services platform is architected for configurability and scalability to evolvewith the needs of mobile subscribers to deliver increasingly compelling, tailored and differentiated mobile financialservices as the market matures. The company’s vision is for a truly connected financial services ecosystem thatsupports the ubiquity of mobile devices.
12
0
1215
8
25
12121515 1215 1215
72
MONEY OUT
GEOGRAPHIES
MONEY MANAGEMENT
ENGAGEMENT
MONEY IN
PAYMENTS
34 countries across Africa, Asia, and the Middle East
COMPANY NAME Visa Inc.
LAUNCH DATE 2002
CATEGORY Open Platform
PROVIDERS ARE LISTED IN ALPHABETICAL ORDER BY COMPANY
Mdinar is an m-wallet service deployed by Creova, through its local service provider Viamobile, in Tunisia inpartnership with the Banque Internationale Arabe de Tunisie (BIAT), ENDA Inter-Arabe (a leading microfinanceinstitution in the region) and Carrefour Tunisia (one of the largest retailer chains in the world).
10
0
05
5
7
0055 05
27
MONEY OUT
GEOGRAPHIES
MONEY MANAGEMENT
ENGAGEMENT
MONEY IN
PAYMENTS
COMPANY NAME Viamobile
LAUNCH DATE 2012
CATEGORY Closed Platform
Uganda Telecom Limited (UTL) is Uganda’s national fixed line, mobile and Internet provider. In 2007, LAPGreenN acquired 69 percent of its shares, and the Government of Uganda holds the remaining 31 percent ofshares. Uganda Telecom M-Sente is a mobile wallet for a subscriber that offers a fast, secure, and painlessmethod for money transfer and bill payment.
23
0
610
5
19
6610101010 6101010101010
63
MONEY OUT
GEOGRAPHIES
MONEY MANAGEMENT
ENGAGEMENT
MONEY IN
PAYMENTS
COMPANY NAME Uganda Telecom Limited
LAUNCH DATE 2010
CATEGORY Closed Platform
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© 2015 PYMNTS.COM | ALL RIGHTS RESERVED
APRIL 2015PROVIDER DIRECTORYPROVIDERS ARE LISTED IN ALPHABETICAL ORDER BY COMPANY
Orange Money is an eCommerce service that offers consumers the privilege of shopping without real cash orcredit card. Orange Money is hosted on a platform provided by the Housing Bank that offers the same level ofconvenience as through a traditional bank account.
23
0
615
6
19
661515 61515
69
MONEY OUT
GEOGRAPHIES
MONEY MANAGEMENT
ENGAGEMENT
MONEY IN
PAYMENTSCOUNTRIES
COMPANY NAME Voya
LAUNCH DATE 2012
CATEGORY Closed Platform
M-PESA is an innovative mobile money transfer service, which gives consumers the "power of money" on theirmobile phone. It transforms existing Vodafone mobile phone into a bank account and gives consumers thefreedom to transact and stay in control 24x7. This service is provided by the world's largest telecom serviceprovider, Vodafone.
23
0
910
8
25
9910101010 9101010101010
75
MONEY OUT
GEOGRAPHIES
MONEY MANAGEMENT
ENGAGEMENT
MONEY IN
PAYMENTSCOUNTRIES
COMPANY NAME Vodafone
LAUNCH DATE 2007
CATEGORY Closed Platform
CUSTOMERS 28,000,000
VNPT Electronic Payment JSC (VNPT EPAY) is a Vietnam company providing electronic payment services. Itwas founded by Vietnam Posts and Telecommunications Group (VNPT) and VMG Media Group, among others.VNPT EPAY provides card personalization services, value added services on the phone and Internet, softwaresolutions of online payment services, eCommerce services, and more.
0
0
05
2
7
0055 05
14
MONEY OUT
GEOGRAPHIES
MONEY MANAGEMENT
ENGAGEMENT
MONEY IN
PAYMENTS
COMPANY NAME VNPT EPAY
LAUNCH DATE 2008
CATEGORY Closed Platform
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© 2015 PYMNTS.COM | ALL RIGHTS RESERVED
APRIL 2015PROVIDER DIRECTORYPROVIDERS ARE LISTED IN ALPHABETICAL ORDER BY COMPANY
Xoom is an online international money transfer service. Money could be sent to 33 countries from computer,tablet, or mobile phone, from credit, debit or bank account. Xoom has relationships with banks and money transferpayout partners meaning money can be sent to thousands of cash pick-up locations around the world.
25
0
05
8
13
0055 05
51
MONEY OUT
GEOGRAPHIES
MONEY MANAGEMENT
ENGAGEMENT
MONEY IN
PAYMENTS
33COUNTRIES
COMPANY NAME Xoom
LAUNCH DATE 2001
CATEGORY Closed Platform
Western Union Company is a leader in global payment services. Together with its Vigo, Orlandi Valuta, PagoFacil and Western Union Business Solutions branded payment services, Western Union provides consumers andbusinesses with fast, reliable and convenient ways to send and receive money around the world, to sendpayments and to purchase money orders.
25
1
610
15
25
6610101010
1515151515151515
6101010101010
15151515 82
MONEY OUT
GEOGRAPHIES
MONEY MANAGEMENT
ENGAGEMENT
MONEY IN
PAYMENTS
200COUNTRIES
COMPANY NAME Western Union
LAUNCH DATE 1851
CATEGORY Closed Platform
WorldRemit is an online service that lets people send money abroad using a computer, smartphone or tablet. It isa convenient, low-cost alternative to traditional money transfer companies. Money can be received as a bankdeposit, cash pick-up, Mobile Money, or mobile airtime top-up. Its services are available to senders in 50countries and transfers can be sent to more than 120 destinations across Europe, Asia, Africa, Australia and theAmericas.
15
1
00
14
13
0000
1414141414141414
00
14141414 43
MONEY OUT
GEOGRAPHIES
MONEY MANAGEMENT
ENGAGEMENT
MONEY IN
PAYMENTS
120COUNTRIES
COMPANY NAME WorldRemit
LAUNCH DATE 2010
CATEGORY Closed Platform
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© 2015 PYMNTS.COM | ALL RIGHTS RESERVED
APRIL 2015PROVIDER DIRECTORY
eaZymoney is Zenith Bank’s secure, fast and flexible payment system designed to enable consumers to send andreceive payments and carry out basic financial transactions from their mobile phones. eaZymoney transforms aphone into an e-wallet and a phone number becomes an account number. Transactions include deposits (cash-in), withdrawals (cash-out), transfers and payments for goods and services.
23
0
1215
5
19
121212121515 121215 121215
74
MONEY OUT
GEOGRAPHIES
MONEY MANAGEMENT
ENGAGEMENT
MONEY IN
PAYMENTSCOUNTRIES
COMPANY NAME Zenith Bank
LAUNCH DATE 2012
CATEGORY Closed Platform
PROVIDERS ARE LISTED IN ALPHABETICAL ORDER BY COMPANY
Zain Group is a pioneer of mobile telecommunications in markets across the Middle East and Africa. Inpartnership with the Bank of Khartoum, Zain Group brings the first Mobile Money service in Sudan called“HASSA” that aims to revolutionize the way consumers handle their daily financial needs. Depositing cash,making withdrawals, money transfer, bill payments, and mobile airtime purchase can be done by either visitingany of the Hassa shops or using a Hassa Mobile Account.
23
1
1210
5
19
1212121210101010 12121010 1212121210101010
70
MONEY OUT
GEOGRAPHIES
MONEY MANAGEMENT
ENGAGEMENT
MONEY IN
PAYMENTSCOUNTRIES
COMPANY NAME Zain Group
LAUNCH DATE 2014
CATEGORY Closed Platform
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© 2015 PYMNTS.COM | ALL RIGHTS RESERVED
APRIL 2015PROVIDER DIRECTORYCross Reference by Product Name
Product Name Company Name
a+PARA Avea
Aadhaar Enabled Payment System National Payments Corporation of India
Afrikpay NYLS Group
Ahorro a la Mano Bancolombia
Airtel Money Airtel
ANZ goMoney ANZ
Azimo Azimo
Barclays Pingit Barclays
Billetera Movil Bank of Production SA (Banpro)
BitX BitX
BK mVisa Bank of Kigali
bKash BRAC Bank
Boom Boom Financial
Boss Revolution IDT Corporation
Celcom AirCash Celcom
CellMoni Digicel Group Limited
Celpaid Celpaid
DaviPlata Davivienda
DBBL Mobile Banking Dutch Bangla Bank
Dompetku Indosat
Easypaisa Telenor Pakistan
eaZymoney Zenith Bank
Ecobank MobileMoney Ecobank Transnational Incorporated
EcoCash Econet Wireless Zimbabwe
Emaal Zain Group
eZ Cash Dialog Axiata
Ezuza Ezuza Inc.
FNB eWallet FNB
FonePay FonePay Pvt. Ltd.
Fundamo Visa
GCash Globe
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© 2015 PYMNTS.COM | ALL RIGHTS RESERVED
APRIL 2015PROVIDER DIRECTORY CONTINUED
Product Name Company Name
Hassa Bank of Khartoum
Hello Cash Belcash
Jiring MCI
Kerketi Singular Group
Leo Manoti Orascom Telecom
m-banco m-banco
M-BIRR ACSI, DECSI, OCSSCO, OMO and ADCSI
M-PESA Vodafone
mdinar Viamobile
mHawala Etisalat
Mi Billetera Móvil Grupo Sicom
MiFon Grupo Financiero Banorte
mKesh Carteira Móvel SA
MCash MobiCash
MobiCash MobilinkMobiquity Money Mahindra Comviva
MobiXpress Mobicom Corporation LLC
Money On Mobile My Mobile Payments Limited
MoneyGram MoneyGram
Movil Cash Cable & Wireless Panamá
Mozido MozidomRUPEE mRUPEEmPower Payments SMSGHMTN Mobile Money MTN
MVola Telma
myKyat Frontier Technology Partners
Oi Carteira Oi
Orange Money Voya
Oxigen Oxigen Services India Private Limited
Nettcash Nettcash
Paytm One97 Communications
Cross Reference by Product Name
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© 2015 PYMNTS.COM | ALL RIGHTS RESERVED
APRIL 2015PROVIDER DIRECTORY CONTINUED
Product Name Company Name
Reload DrawCard
Remitly Remitly
Rev Worldwide Rev WorldwideSkrill Skrill
Tigo Cash, Tigo Money, Tigo Pesa Tigo
Tu Dinero Móvil Mobile Financial Services
Transfast Transfast
UBL OMNI UBL
VNPT EPAY VNPT EPAY
Western Union Western Union
WorldRemit WorldRemit
Xoom Xoom
Cross Reference by Product Name
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© 2015 PYMNTS.COM | ALL RIGHTS RESERVED
ABOUTFINANCIAL INCLUSION TRACKERTM
The PYMNTS.com Financial Inclusion TrackerTM is designed to provide an organizing framework for evaluating the many players that provide digital financial inclusion services to underbanked and unbanked populations around the world.
PROVIDER PROFILESWe identified leading financial inclusion providers around the world. Our list of providers will grow over time.
We captured information on the year the service launched and the number of customers that utilize the provider’s financial inclusion services. We also identify whether the provider offers an open platform or a closed platform. An open platform is one that offers an open mobile wallet that others can plug into (via APIs). Open platforms provide the underlying infrastructure while their partners are the face of the service to end customers. Closed platforms deliver the infrastructure and are the face to the end customer.
We researched provider websites to gather information on key attributes important to serving the needs of unbanked and underbanked populations.
The map in the profile highlights each country where the company is marketing their services. Where a company supports a geographic area that is too small to be seen on the map, or when the company describes a total number or regions supported instead of specific countries, we overlay a statement of their coverage.
Provider Scoring
Each provider was then scored based on the services they provide, directly or through partnerships, and the regions they serve. The top score a provider can achieve is 100. A provider can earn 25% of their score by providing all Money In services and another 25% for providing all Money Out services. Money Management services can earn an additional 15%. Another 15% can be earned
MONEY IN Airtime top-up, inbound international remittance and cash-in agent services
MONEY OUT Cash out agent services, person-to-person (P2P) domestic payments, international remittance capabilities
MONEY MANAGEMENT At least one way to “hold money” and have an account-on-file such as a stored value account or a traditional mobile/virtual banking account
PAYMENTS Mobile bill pay and POS or eCommerce payments
ENGAGEMENT Loyalty programs, coupons and offers, marketing platforms and CRM tools
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ABOUT CONTINUED
Provider Scoring (continued)
by providing all Payments services and another 5% for Engagement services. Providers can earn up to 15% toward their score depending upon the number and type of regions served. We divided the world into 9 regions. Developing regions are given a higher weight than developed regions. We use a World Bank report on percent of adults with a banking account to determine whether a region was developed or developing..
THE FINANCIAL INCLUSION LANDSCAPE™The Financial Inclusion LandscapeTM provides a visual “heat map” of where financial inclusion services are concentrated around the globe. We placed the logo of each provider that delivers at least one service in a given category.
FEEDBACKIf you would like to be included in this report and/or would like your information to be updated, please contact us at [email protected] and we will send you the data sheet required for submission.
Capabilities Weighting
Money In 25%
Money Out 25%
Money Management 20%
Payments 10%
Engagement 5%
Geography 15%
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© 2015 PYMNTS.COM | ALL RIGHTS RESERVED
ABOUT CONTINUED
MOZIDOMozido provides an integrated platform of cloud-based, white-label, mobile payment, shopping andmarketing solutions, complemented by real-time, customer behavior analytics. Mozido enablescompanies in retail, financial services, consumer packaged goods and telecom to serve bothbanked and unbanked consumers, and mobilize a better future for all people. The company’splatform is highly interoperable and can work with virtually any wireless carrier or mobile device,including smartphones and feature phones. For more information, visit www.mozido.com. Follow thecompany on Twitter: @MozidoGlobal.
PYMNTS.com is reinventing the way in which companies in payments share relevant information about the initiatives that shape the future of payments and commerce and make news.
This powerful B2B platform is the No. 1 site for the payments and broader commerce ecosystem by traffic and the premier source of information about “what’s next” in payments. C-suite and VP level executives turn to it daily for these insights, making the PYMNTS.com audience the most valuable in the industry. It provides an interactive platform for companies to demonstrate thought leadership, popularize products and, most importantly, capture the mindshare of global decision-makers. PYMNTS.com …. where the best minds and best content meet on the Web to learn “what’s next” in payments and commerce.
PYMNTS.com
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The Financial Inclusion TrackerTM may be updated periodically. While reasonable efforts are made to keep the content accurate and up-to-date, PYMNTS.COM: MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, REGARDING THE CORRECTNESS, ACCURACY, COMPLETENESS, ADEQUACY, OR RELIABILITY OF OR THE USE OF OR RESULTS THAT MAY BE GENERATED FROM THE USE OF THE INFORMATION OR THAT THE CONTENT WILL SATISFY YOUR REQUIREMENTS OR EXPECTATIONS. THE CONTENT IS PROVIDED “AS IS” AND ON AN “AS AVAILABLE” BASIS. YOU EXPRESSLY AGREE THAT YOUR USE OF THE CONTENT IS AT YOUR SOLE RISK. PYMNTS.COM SHALL HAVE NO LIABILITY FOR ANY INTERRUPTIONS IN THE CONTENT THAT IS PROVIDED AND DISCLAIMS ALL WARRANTIES WITH REGARD TO THE CONTENT, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT AND TITLE. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, AND, IN SUCH CASES, THE STATED EXCLUSIONS DO NOT APPLY. PYMNTS.COM RESERVES THE RIGHT AND SHOULD NOT BE LIABLE SHOULD IT EXERCISE ITS RIGHT TO MODIFY, INTERRUPT, OR DISCONTINUE THE AVAILABILITY OF THE CONTENT OR ANY COMPONENT OF IT WITH OR WITHOUT NOTICE.
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