australia communication(3)

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    Nitish Srivastava Rahul Chadha

    Rinshul Pruthi

    Rajat Singhal

    Gagan Rajpal

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    Location: Continent between the

    Indian Ocean and the South Pacific

    Ocean

    Capital: Canberra

    Climate: generally arid to semiarid

    Population: 19,913,144 (July 2004

    est.) Government: democratic, federal-

    state system recognizing the British

    monarch as sovereign

    About Australia3

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    Ethnic Makeup4

    92%

    7% 1%

    Caucasian Asians Aborigines & Others

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    Religions5

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    History

    Aboriginal and Torres Strait Islander

    European settlement

    Used as a penal colony by the British Commonwealth, formed in 1901-federation of six

    states under a single constitution

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    Languages

    English

    In 1788, there were about 250 separate

    Aboriginal languages

    Only two thirds survive

    Only 20 of them still strong enough to have chance

    of surviving well into the next century

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    Australian Society

    and Culture

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    Aussie Modesty

    Very down to earth

    Value authenticity, sincerity, and loathe

    pretentiousness.

    Prefer people who are modest

    Do not draw attention to their achievements

    Often downplay their own success

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    Mates

    Place a high value on relationships.

    With a relatively small population-important to get

    along with everyone

    Win-win negotiating style

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    Multi-cultural society

    Initial population-Aborigines, Britishers and Irish

    After World War II-heavy migration

    Australian policy to attract immigrants to boost thepopulation and work force.

    Liberalised its immigration policy and opened its

    borders to South East Asia.

    Aussies begin to re-define themselves as a multi-cultural and multi-faith society

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    Australian Etiquettes

    and Customs

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    Communication in a Meeting

    Not very formal so greetings are

    casual and relaxed

    A handshake and smile suffices

    'G'day' or 'G'day, mate

    Visitors - 'Hello' or 'Hello, how are

    you?

    First names, even at the initialmeeting

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    Watch your Table Manners

    Table manners-Continental

    Finishing the meal

    Posture

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    Business Etiquettes and

    Customs

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    Relationships & Communication

    Very matter of fact when it comes

    to business

    Very direct in the way they

    communicate.

    Element of humour, often self-

    deprecating, in their speech.

    Often use colourful language thatwould be unthinkable in other

    countries

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    Business Communication

    Appointments-necessary and easy to schedule

    Punctuality is important in business situations

    Meetings are generally relaxed; however, they are

    serious events. If an Australian takes exception to something that

    you say, they will tell you so.

    No exaggeration or hype in a presentation

    Present business case with facts and figures

    Emotions and feelings-not important

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    Negotiating

    Get down to business quickly

    They are quite direct and expect the same inreturn

    They appreciate brevity and are not

    impressed by too much detail. Negotiations proceed quickly, bargaining is

    not customary

    Expect initial proposal to have only a smallmargin for negotiation

    They do not like high-pressure techniques.

    Decision-making-concentrated at the top ofthe company

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    PDI-36

    IDV-90

    MAS-69

    UAI-50

    LTO-28

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    Hofstedes Scores

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    PDI = 40

    IDV = 91

    MAS = 62

    UAI = 46

    LTO = 29

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    PDI = 36

    IDV = 90

    MAS = 69

    UAI = 50

    LTO = 28

    Similarities- Australia and the US

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    Thank You

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