Australia ‐ Future Unlimited for 

Record Numbers of Students 

ANZA 2017Brett BlackerCEO, English Australia5 April 2017

English Australia

2

• Profile: A 34 year old national peak body for ELICOS colleges in Australia –founded in 1983

• Made up of both private and public ELICOS colleges– university based– RTO based– TAFE based– private stand‐alone

• Our heart and mind focused on – providing strong leadership to the ELICOS sector– supporting a strong ELICOS ‘community’ – networking & information– government advocacy – influencing key policy areas – the ‘voice’ of 

ELICOS– supporting quality teaching and support services– promotingmember colleges – business growth for quality colleges

stand‐alone ELICOS53

attached to a 

university39

attached to an RTO

21

attached to a TAFE

11

Why choose an English Australia member college?

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• highest quality learning experience for your students– choice of quality colleges all around Australia– from beachside college, to university campus to city centre

• comprehensive support services for your students – including accommodation, social program and welfare support

• support for you as an agent– online resources– mediation of complaints– promotion of your business to students on the English Australia 

website– Partner Agency Program

• assurance that tuition is protected – on any visa– your students are protected– your reputation as an agent is protected

Records for Australian International Education

4

Record ‐ Student visa (all sectors)

5Sourced from Austrade International Student data.

ELICOS145,298

Record ‐ Student visa (all sectors)

6Sourced from Department of Education and Training International Student data.

Record ‐ Student visa commencements (ELICOS)

7Sourced from Department of Education and Training International Student data.

The complete picture for ELICOS

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• Department of Education and Training funded sector wide survey.

• 20th Year of publication.

• Excellent sector wide participation.

• English Australia member colleges accounted for 86% of total enrolments in 2015.

Importance of the combined visa programs

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Connecting with students globally

10

Top 10 Source Countries in 2015 ‐ ELICOS 

11

Top 10 as % of total market

12

ELICOS Sector and pathway connections

ELICOS only30%

Plus Higher education

37%

Plus VET27%

Plus Schools3%

Plus Non‐award8%

Dept. Education and Training Pathway data (student visa)Note: total % is above 100 as some students enrol in multiple sectors in one year.

National approach to International Education

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15

National Strategy for International Education

Council for International Education

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Council membership includes:

• Senator the Hon Simon Birmingham, Minister for Education and Training (Chair)

• The Hon Julie Bishop MP, Minister for Foreign Affairs

• The Hon Steven Ciobo MP, Minister for Trade, Tourism and Investment

• The Hon Greg Hunt MP, Minister for Industry, Innovation and Science

• The Hon Alex Hawke MP, Assistant Minister for Immigration and Border Protection

• The Hon Karen Andrews MP, Assistant Minister for Vocational Education and Skills

• Professor Kent Anderson, University of Western 

Australia 

• Mr Brett Blacker, English Australia

• Ms Sue Freeman, First Impressions Resources

• The Hon Phil Honeywood, International 

Education Association of Australia

• Ms Tracey Horton, Navitas

• Ms Karyn Kent, Education Adelaide

• Ms Nina Khairina, CISA

• Mr David Riordan, City of Sydney

• Ms Belinda Robinson, Universities Australia 

• Mr Derek Scott, Haileybury

• Mr Gerald Lipman, ICHM

Department of Education and Training (DET)

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Education Services Overseas Students (ESOS)

ESOS reforms (including the National Code)• reduce compliance costs for education 

providers• remove unnecessary red tape/reporting 

requirements• make Australia more globally competitive

National Standards for ELICOS providers and courses ‐ review

• address issue of low quality ELICOS• ensure flexibility to be innovative• ensure tools for regulators to ensure quality across 

the sector

Current: National Code of Practice

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Part D – Standard 4

Registered providers take all 

reasonable measures to use 

education agents that have an 

appropriate knowledge and 

understanding of the Australian 

international education industry and 

do not use education agents who are 

dishonest or lack integrity. 

Agent Quality Assurance ‐ Recent developments 

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Australia's Education Agent Quality Assurance Framework

Stage 1 concluded in June 2015. This involved:

Report provided to Government with 23 recommendations

Stage 2 of QA Project undertook a Feasibility Study (June 2016), with:

A new Code of Ethics for both onshore and offshore agents

Scoping the potential support for an independent accreditation body

Australia: Agent Code of Ethics

20

Australia: Agent Code of Ethics 

21

Training and certification 

22

Agents performance – since 1 July 2012

23Source: Department of Education and Training – PRISMS data

What has been the outcomes?

24

Agents performance

25Source: Department of Education and Training – PRISMS data

Agent Quality Assurance – Next steps

26

Education ProvidersThe department will be sending out an email to your Principle Executive Officer as listed in PRISMS outlining the next steps.

This letter outlines the requirements for meeting privacy requirements outlined in the next slide. 

Once providers confirm that they have taken appropriate steps to notify their agents and/or update their agreements they will be able to make a declaration in PRISMS. 

After declaring, Providers will be able to opt out agents (if applicable) and add a new user role in PRISMS to their users to access these reports. 

Privacy Considerations

27

Before any information on agents can be released by the department to providers the privacy considerations need to be addressed as per the Australian Privacy Principles (APP’s):

There are several options for achieving this:1. Written agreements – DET writes to all providers 

regarding changing written agreements with agents to cover privacy

2. Providers – responsible for making reasonable efforts to notify agents

3. Providers and DET– joint effort across both in making reasonable efforts to notify agents

Agent Performance Reports

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Report 1 – Agent/Agency performance by institution ‐ summary  

Agents performance reports (con’t)

29

CoEs are considered ‘Incomplete’ when they have an outcome of:

‐ Student transferred – Transferred to course at another provider, notified cessation of studies.

‐ Cancelled ‐ Provider Decision – Non‐payment of fees, disciplinary reasons, Student no longer holding student visa.

‐ Non Compliance – Non‐attendance at classes, failed to meet course requirements.

‐ Deferment/Suspension – Compassionate/compelling circumstances, student misbehaviour.

Agent Performance Reports (con’t)

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Report 2 – Agent/Agency performance by institution ‐ detail Agency Total 

Number Of CoEs

Transferred Transferred %

Provider Decision

Provider Decision %

Non Compliance

Non Compliance %

Deferment Deferment %

Total Incomplete CoEs

Incomplete %

ABC Agency 2 0 0.0 1 50.0 0 0.0 0 0.0 1 50.0

DEF Agency 2 0 0.0 0 0.0 0 0.0 0 0.0 0 0.0

GHI Agency 3 0 0.0 0 0.0 0 0.0 0 0.0 0 0.0

JKL Agency 1 0 0.0 0 0.0 0 0.0 0 0.0 0 0.0

MNO Agency 5 0 0.0 1 20.0 0 0.0 0 0.0 1 20.0

PQR Agency 4 0 0.0 0 0.0 0 0.0 0 0.0 0 0.0

STU Agency 153 12 7.8 20 13.1 0 0.0 0 0.0 32 20.9

V Agency 188 15 8.0 8 4.3 0 0.0 0 0.0 23 12.2

WX Agency 27 7 25.9 1 3.7 0 0.0 0 0.0 8 29.6

YZ Agency 2 0 0.0 0 0.0 0 0.0 0 0.0 0 0.0

Report 3 – Agent/Agency by institution ‐ reliance

Department of Education and Training – Agent Quality Assurance 

31

‐ For more information please visit:https://internationaleducation.gov.au/Regulatory‐Information/Pages/Education‐Agents.aspx

Or email: prisms@education.gov.au

Support for agents

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www.englishaustralia.com.au

www.facebook.com/EnglishAustralia

@English_Aus

www.linkedin.com/company/english‐australia33

Student VisasANZA

April 2017

Department of Immigration and Border Protection

• Online lodgement• Simplification of requirements• Equal opportunity for providers to access

streamlined evidentiary requirements• Better approach to risk management

Why did we make changes in July 2016

35

Department of Immigration and Border Protection

A simplified student visa framework

36

Single student visa subclass (subclass 500)

Client service tool – country and provider risk model

Streamlined evidentiary requirements

(Documentary evidence of English and financial capacity not generally required)

Regular evidentiary requirements

(Documentary evidence of English and financial capacity generally required)

Core student visa requirementsGenuine Temporary Entrant

EnrolmentHealth and Character

Welfare arrangements (where applicable)Overseas health insurance

Online lodgement

Department of Immigration and Border Protection

Country and provider risk model

37

One Two ThreeOne Streamlined Streamlined Streamlined

Two Streamlined Streamlined RegularThree Streamlined Regular Regular

Education Provider

Immigration Risk

Country Immigration Risk

Department of Immigration and Border Protection

• Validity• GTE• English• Finances

Key requirements

38

Department of Immigration and Border Protection

Changes for clients

39

Department of Immigration and Border Protection

• Provider reports

• Teleconferences • Working with your representative

groups• Dedicated contact

Supporting providers

40

Department of Immigration and Border Protection

What has happened since those changes?

41

Department of Immigration and Border Protection 42

Department of Immigration and Border Protection

• Complete applications• Validity issues• Health examinations and insurance• Early lodgements• Electronic correspondence

What can you do to help?

43

Department of Immigration and Border Protection

www.border.gov.au

More information

44

FUTURE UNLIMITEDANZA Workshop, 5 April 2017Tracy HarrisManager, Global Engagement and Promotions

ANZA workshop, 5 April 2017 46

Australian International Education 2025

ANZA workshop, 5 April 2017 47

• Game changers – ideas that could give Australia the edge

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Future Unlimited

ANZA workshop, 5 April 2017 48

• Promotes Australia as a high quality education provider that delivers real benefits

• Focuses on the outcomes of an Australian education• Suggests that an Australia education is an investment in

the future• Australia’s education institutions look to the future, not

the past. They are innovative and globally connected and relevant.

http://www.austrade.gov.au/Australian/Education/Future-Unlimited

Digital channels

ANZA workshop, 5 April 2017 49

www.studyinaustralia.gov.au

ANZA workshop, 5 April 2017 50

Video

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• https://www.youtube.com/user/austrade• https://www.youtube.com/user/afutureunlimited

Other available resources – ibrand

ANZA workshop, 5 April 2017 52

Austrade global agent network activity

ANZA workshop, 5 April 2017 53

tracy.harris@austrade.gov.au