australian professional advisors conference deer valley utah january 2012
TRANSCRIPT
Australian Professional Advisors ConferenceFor Lawyers, Accountants and other professional advisors - A focus on the changing environment of professional advicewww.bwsconferences.com.au/apac-dv-12.aspx
6-13 JANUARY 2012 // DEER VALLEY, UTAH
What’s Next for Professional Advice?• “New Service” - The move to a service
dominant perspective.• Social Media, Organisational Change &
Customer experiences.• The professional advice industry in the
21st century.
Social Media, Organisational Change and Customer Experiences
What’s Next for the Future of Ski Resorts?• Selling Experiences.• The anatomy of Business Opportunities.• Partnerships.• Taking the first step in an experience sell
– Skills and Knowledge.2. What makes a Community? Learning’s
from a non-profit.
Selling Experiences, Business Opportunities, Partnerships and Taking the First Step in an Experience Sell
What’s Next? Innovation consulting.• Transforming the high street travel agent• Cloud computing – hype or reality?• What services to offer?• Meeting the needs of the tech savvy
consumer.
Innovation Consulting, Cloud Computing and Meeting the Needs of a Tech Savvy Customer
What’s Next? Social Media Governance.1. User Generated Content• Copyright, defamation and racial
vilification in user generated content.2. Liability• Liability Issues for employers, both in
respect to actions of employees and the actions of the employer.
Social Media Governance – Copyright and Liability
What’s Next? Be There!
Phone: +61 2 9394 1084Email: [email protected]
Web: www.bwsconferences.com.au/apac-dv-12.aspx
Proudly presented by Co-Principal Sponsors:
Proudly presented by BWS Conferences Pty Limited ACN 114 175 183.
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