Autologica forDealer Networks

An overview of solutions we’ve implemented with OEMs

KPIsKey performance indicators for the entire network

Standardized indicators

Standardized chart of accounts

OEM centralized view

Dealer rankings

Prospect managementWhat happens with prospects OEM sends to dealers?

OEM sends prospects to dealers (any CRM)

Dealers receive prospects and contact them (Autologica CRM)

OEM receives updates on all prospects

OEM requirementsManufacturer-specific features in the DMS

We can develop OEM-specific features in the DMS

Web-based training to support roll-out

Branded solutions of add-on tools

InterfacesImprove communication, save money

Real-time interfaces between OEM corporate systems and dealers

20+ interfaces with some OEMs

Basic to sophisticated

Process reengineeringImprove dealer business processes

Work with dealers to improve business processes in: Sales Parts Service Administration & Finance

Track “before” and “after”

Joint trainingPractical deployment of OEM processes

OEM teaches new processes

Autologica teaches how to implement in

the DMS

On-site and web-based training

DMS Dealer Management System

Sky DMSCloud-based

No need for servers

On-premisesInstalled on

dealership servers

100% integrated

Multi…

Company

Store

Brand

Warehouse

Language (English, Spanish, Portuguese…)

Multiple locations

Share… Parts and vehicle

inventory Customers Vehicle history

Individual and consolidated reports

Security

Customizable user profiles

Access control

Dealership owns its data

But a DMS should offer more

than just the basics…

Autologica DMS includes all the basic dealer business processes…

Parts Efficient purchasing through order

suggestions: Order Formula Codes

Critical codes

Sales frequency

Popularity

Control of the purchase process

Real-time access to inventory and sales information across all stores

Parts

Improve parts management Pending parts to customers

Lost sales (1-click!)

Parts availability

ABC reports

ABC cross-tab reports

Sales rankings

Reduce dead inventory

Service

Integrated with Parts

Each RO generates Customer invoice Internal charges Warranty charges

Service

Productivity and efficiency reports

Workshop

Technicians

Manage warranty claims end-to-end

Vehicle Sales

Vehicle and customer history

Sales orders Calculates price and

payment terms

Vehicle status Ordered, in transit, in stock,

assigned to customer, invoiced…

Unique customer and vehicle!

Every department and sales point shares same data

Quick Alerts

CRMFully integrated with DMS

Prospects separate from customers

Track open, won, lost sales

Word and Outlook integration

CRMLead management

Accounting

Real-time books, reports, A/R, A/P

Exports to Excel, Word, PDF

Cost Centers

Fixed Assets

Cash Flow

Management Reports

Reports for all departments

Dashboard

Financial indicators

Definable reports, by dealer and OEM

Other tools for dealers

Dealer Web ManagerSelf-managed high-quality websites

Responsive design

Dynamically-driven OEM content

SEO

Edit all info

No designers, programmers

Client AccessPoint®

Personalized customer information on dealer website

Pulls data from DMS

Customers can see: Parts availability & pricing

Current account

Service history

Transaction history

Online parts store

More info: http://www.autologica.com/client-access-point.html

DealerApp®

Smartphone application for dealership customers

Dealer-specific look & feel Corporate standards Customer can download from App Store or Google Play

Features Dealer new and used inventory

Product specs (dynamically driven from OEM)

Service reminders

Sales, promotions, coupons

Parts availability & price; parts ordering

Current account; transaction history

Available November 2014

Appoint365®

Web-based service appointment scheduling

Centralizes phone, in-store and website appointments

Email, SMS reminders

Integrates with dealer website

More info: www.appoint365.com

DealerTablet®

Tablet-based vehicle check-in

Use in workshop or in the field

Customizable checklist

Integrates with DMS

Video (1 min.): https://www.youtube.com/watch?v=yDUC85blhYUMore info: http://www.autologica.com/dealertablet.html

Job Clock Touchscreen

Technicians indicate time consumed on repairs, other tasks

Service Manager monitors efficiency and productivity

Integrates with Autologica DMS

Magna QMS®

Quality management system for dealers

Repository for processes, quality standards, etc.

HR information

Piloting at 3 Deere dealers

More info: http://www.autologica.com/magna-qms-eng.html

Lead trackingImprove lead tracking between OEM and dealers

1. OEM adds leads in its CRM (Autologica or other)

2. Dealers automatically see leads in Autologica CRM, assign to sales staff

3. OEM receives status updates and reports on each lead

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Video (1 min.): https://www.youtube.com/watch?v=nK8r5xOPCqA&feature=youtu.beMore info: http://www.autologica.com/crm-oem.html

E-learningRole-based e-learning platform

Addresses employee turnover

Role-based courses for: Sales Parts Service Administration & Finance

Exams and certificates

Available October 2014

Who we are

Focus on dealer software solutions since 1994

Experience with dealer networks

Industries served: Agricultural & construction equipment – auto – truck – motorcycle – parts distributors – service shops

Customers in 20+ countries: North, South and Central America; Caribbean; Middle East; Africa

More info: http://www.autologica.com

Dealers representing these brands use Autologica products