automate, orchestrate and transform...itsm automation cloud orchestration service broker user...
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Automate, Orchestrate and Transform
Robert KreherBusiness Development, HPE Software
2. März 2016
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IT has always transformed the way we work
Applications that engage and delight
Applications that transact and record
Compute data
Human data
Business data
Applications that power things
App(lication)s that support how we work
Mainframe Client/server Internet Now
Big data
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30+ systems support a typical onlinebanking account check andcredit transfer
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Distributed Compute
Distributed systems and containers
Distributed Data
Data Locality and Latency
Multi-CloudBrokerage
Management and Governance
Continuous DeliveryDevOpsSpeed
Analytics and VisualizationReal-Time and
Predictive
4
Backend
Frontend
Devices
Humans
App-to-App
Adding flexibility and choice through new technology architectures
Frontend
Backend
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To stay on top, IT Operations needs to broker business outcomes
Traditional ITContain costs
Digital enterpriseCreate outcomes
Provide hardened systems and networks
Manage and mitigate risk
Efficiently host workloads and services
Continuously create and deliver new services
Store and manage data
Software automates business systems
Software differentiates products and services
Provide real-time insight and understanding
Transformto a hybrid
infrastructure
Enableworkplace
productivity
Empowera data-drivenorganization
ProtectYour digital enterpriseYour
right mix
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Automate and orchestrate
Converge, virtualize and microservice
Transform app and service delivery
Hybrid infrastructure
Powering your right mix requires accelerating IT
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The IT Operations Management DirectionHelping you achieve your right mix
Transform
delivery
Orchestrate
processes
Automate
tasks
Efficiency Agility InnovationTraditional
IT
Digital
Enterprise
Focus on user experience
Gain customer engagement and loyalty
Leverage Big Data
Realize continuous improvement
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IT Operations Management solutionsSimple and fit for purpose to accelerate your progress
Automation
solutions
Transform
solutions
Orchestration
solutions
Data Center automation
Operations bridge
ITSM automation Cloud orchestration
Service broker
User experience
transformation
A prescriptive path from traditional to digital
Transformation services
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HPE Solutions Leveraging the power of Hewlett Packard Enterprise & partners
9
ITOM Products
HPE Solutions
Data Center Automation
Operations Bridge
ITSM Automation Cloud Orchestration
Service broker
User experience
transformation
ITOM Suites
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HPE Cloud Service Broker solutionsAccelerate transformation
Enterprise-grade
service delivery
Aggregate multivendor
services
Self-service
IT marketplace
The power of HPE software and services
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The Journey and Outcome
HPE IT A major European energy supplier
• Significantly accelerated service delivery
• SaaS deployment time cut from 3 weeks to 90 minutes
• 50% reduction in data center footprint
• 38% less in operational expenditures
• A single, HPE Propel portal and catalog for 320, 000+ employees
• Increased business agility
• Reduced 50 catalogs to one and 1300 services to 900
• Gained ability to rationalize and manage multiple suppliers and systems
• 15% reduction in manual service desk activities
• 20-40% faster onboarding
• Increased end-user satisfaction
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HPE User Experience solutions Measure, focus and improve for a 5-star rating
12
Isolate issues for mobile and
web transactions down to
server and code level
Find performance and
availability issues before
your users do
Pinpoint client-side
performance issues down to
line of code
The power of HPE software and services
Public beta
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The Journey and Outcome
• Increased app-rating from 3.5 to 5.
• Achieved 50% customer retention (before 54% exited the app even before completing registration).
• Significantly helped increase revenue and secure new investor funds
• Tracking the most used of seven core, SpeechTrans could easily detect the feature most often used and focus on true value for the customer
• Developer roadmap now fully guided by Operations results which, in turn, are guided by real user problems
SpeechTrans
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Summary Hewlett Packard Enterprise is the partner to transform your business and IT
Transform
delivery
Orchestrate
processes
Automate
tasks
Efficiency Agility InnovationTraditional
IT
Digital
enterprise
Focus on user experience
Gain customer engagement and loyalty
Leverage Big Data
Realize continuous improvement
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Next steps
1.Actively engage in the sessions
2.Visit the demos and exhibition zone
3.Book a 1:1 interview