automate your performance with sap intelligent robotic

21
Dr. Sathya Narasimhan November 2020 Automate your Performance with SAP Intelligent Robotic Process Automation

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Page 1: Automate your Performance with SAP Intelligent Robotic

Dr. Sathya Narasimhan

November 2020

Automate your Performance withSAP Intelligent Robotic Process Automation

Page 2: Automate your Performance with SAP Intelligent Robotic

2PUBLIC© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Legal disclaimer

The information in this presentation is confidential and proprietary to SAP and may not be disclosed without the permission of SAP.

This presentation is not subject to your license agreement or any other service or subscription agreement with SAP. SAP has no obligation

to pursue any course of business outlined in this document or any related presentation, or to develop or release any functionality mentioned

therein. This document, or any related presentation, and SAP’s strategy and possible future developments, products, and platforms, directions,

and functionality are all subject to change and may be changed by SAP at any time for any reason without notice. The information in this

document is not a commitment, promise, or legal obligation to deliver any material, code, or functionality. This document is provided without

a warranty of any kind, either express or implied, including but not limited to the implied warranties of merchantability, fitness for a particular

purpose, or noninfringement. This document is for informational purposes and may not be incorporated into a contract. SAP assumes no

responsibility for errors or omissions in this document, except if such damages were caused by SAP’s willful misconduct or gross negligence.

All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ materially from

expectations. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates,

and they should not be relied upon in making purchasing decisions.

For all recent and planned innovations, potential data protection and privacy features include simplified deletion of personal data, reporting

of personal data to an identified data subject, restricted access to personal data, masking of personal data, read access logging to special

categories of personal data, change logging of personal data, and consent management mechanisms.

Page 3: Automate your Performance with SAP Intelligent Robotic

3PUBLIC© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ

What is SAP Intelligent RPA technology?

Robotic process automation (RPA)

Accelerates digital transformation of business processes by automatically replicating tedious actions to free up human

workers for more high-value tasks.

Unattended:

Fully automated process, where robots are working autonomously with human

supervision only.

Attended:

Partially automated process, where robots are co-working with humans, also called

robotic desktop automation (RDA).

Page 4: Automate your Performance with SAP Intelligent Robotic

4PUBLIC© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ

How SAP Intelligent RPA delivers business value

Improve operations

Mobilize resources for high-value

tasks at lower costs

Increase service quality

Reduce processing times for

revenue generating transactions

Increase compliance

Maintain well-documented

audit trails

Reduce human errors

Automate to gain speed and

efficiency

Get quick ROI

Can be implemented in

just a few weeks

Is compliant with your infrastructure

Underlying IT landscape can remain untouched

Page 5: Automate your Performance with SAP Intelligent Robotic

RPA Offering Overview

Page 6: Automate your Performance with SAP Intelligent Robotic

6PUBLIC© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Unified cloud solution including on-premise automation tools

Intelligent Technologies

SAP C/4HANA ✓ Third-party tools

✓ Non-SAP systems

✓ Legacy applications

✓ Web applications

✓ Internet portals

Digital Core

Project Development

Orchestration

& Monitoring

Desktops

Servers

Interaction via

UIs/APIs

Interaction via

APIs/UIs

Non-SAP Applications

Page 7: Automate your Performance with SAP Intelligent Robotic

7PUBLIC© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ

SAP Intelligent RPA Architecture

Client / On Premise SAP Cloud Platform

Factory

Desktop Agent

Desktop Studio

Developer/Designer

Studio

Agent

Package

R

Application

R

Credentials

Execution

LogsOrchestration

R

DeployedPackage

Administrator

R

Hierarchies

Export

R

Application

R

Configuration Monitoring

Page 8: Automate your Performance with SAP Intelligent Robotic

8PUBLIC© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ

SAP Intelligent RPA 2.0 Strategy

• AI and ML infusion

• Cognitive document

processing

SMART

Continuous improvement process (CIP)

Focus

Focus

H1-'20 H2-'20 H1-'21 H2-'21 H1-'22 H2-'22

Simple

Scale

Smart

Focus

Focus

Focus

CIP

CIP

Intuitive design time

Native integration and embedding – SAP and 3rd

party

Ready-made content via store and marketplace

End-to-end customer engagement for try-buy-use

Automated factory management

Agent, cloud-agent, bot farm

AI and ML infusion

Cognitive document processingSMART

SCALE

SIMPLE

Page 9: Automate your Performance with SAP Intelligent Robotic

9PUBLIC© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ

2019: Pure on-premise bot

execution

2020: Cloud design and bot

managing experience

2021: Pure cloud solution with

on-premise execution capabilities

Evolution of SAP Intelligent RPA

2019 2020 2021

Page 10: Automate your Performance with SAP Intelligent Robotic

10PUBLIC© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ

2019: Pure on-premise bot execution

Page 11: Automate your Performance with SAP Intelligent Robotic

11PUBLIC© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ

2020: Cloud design and bot managing experience

Page 12: Automate your Performance with SAP Intelligent Robotic

12PUBLIC© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ

2021: Pure cloud solution with on-

premise execution capabilities

Page 13: Automate your Performance with SAP Intelligent Robotic

13PUBLIC© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Simplicity – Evolution of design time

Empowering

business user

Collaborative bot

building

One recorder to

rule them all

GA release for cloud studio

Enhanced visual programming

Guided activities for bot building

SAP Intelligent RPA recorder

Road map item

Page 14: Automate your Performance with SAP Intelligent Robotic

14PUBLIC© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Scalability – Factory, agents, and digital ops toolkit

Extending RPA

with digital ops

Bot farm in

the cloud

Manage RPA along

with your landscape

Simplified agent onboarding, scheduling

Powerful and extensible node-based robots

Scale out automations with Q-data buffers

RDP-based dense agents

Auto upgrade of agents from factory

Support cloud agent

Containerization of factory and agents for

scale and deployment neutrality

Road map item

Page 15: Automate your Performance with SAP Intelligent Robotic

15PUBLIC© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Best-run RPA for SAP

Native connectors

that understand the

applications

Application

and automation

convergence

Full spectrum

of integration

technologies

Connectors covering all SAP UI tech and

controls

Visual activities for SAP integration

technologies

Search and discovery of SAP APIs from

within SAP Intelligent RPA

Embedded automation within

SAP S/4HANA

Automation as an SAP Fiori capability,

such as search

Road map item

Page 16: Automate your Performance with SAP Intelligent Robotic

16PUBLIC© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Business best practice in bot avatars

Ready-to-use

content

Content types,

discovery, and

recommendations

SAP ecosystem

know-how botified

130+ ready bots available

Customer, partner, and community bots

across content types

Node.js extensibility-based bots

1000+ bots by end of 2021 with

discoverability recommendation and

integrated to bot-building exercise

Road map item

Page 17: Automate your Performance with SAP Intelligent Robotic

17PUBLIC© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ

Q1 (released)

▪ Mass locking and unlocking of cost centers

▪ Mass asset transfer (within company code)

▪ (OP) Automated upload of manual entries via API

▪ Mass asset retirement (integrated)

▪ Create source list from Excel

▪ Automated list of terminated employees (w/ SAP SuccessFactors

Employee Central)

▪ Creation of inspection results for goods received

▪ Proof of delivery

▪ Inbound delivery creation from delivery notes

▪ Usage decision for inspection lots

▪ (OP) Automatic make-to-stock production for process industry

▪ (OP) Production order completion

▪ (OP) Outbound delivery – post goods issue for non-warehouse

management

▪ (OP) Production order operation confirmation

▪ (OP) Automatic Sales order creation from Excel

▪ Create product master data with reference

▪ Inconsistent new GL open-item exclusion for migration cockpit

▪ Create BOM master data with reference

▪ Create production version with reference

▪ Mass creation of business partner

SAP S/4HANA predefined content – 2020

*Q1 and Q2 released in July. Future road map, can be changed at anytime by SAP due to dependencies

Finance

Procure

Professional

services

SD

Data

management

Discrete

industry/

Manufacturing/

Produce

Q2 (released)

▪ Bank reconciliation (Chinese) (OP)

▪ Automate upload of bank statement files

▪ Create supplier invoice without spreadsheet

▪ Simple purchase requisition creation from Excel

▪ Automated update of project duration and resource planning

(advance resource management)

▪ Mass change of project roles for commercial projects

▪ Mass transfer of time and expenses from one WBS to another

▪ Production order operations

▪ Usage decision for inspection lots

▪ Creation of process order

▪ Mass BOM update

▪ (OP) Automatic return creation from Excel

▪ Create routing with reference

Finance

Procure

Professional

services

SD

Data

management

Discrete

industry/

Manufacturing/

Produce

Page 18: Automate your Performance with SAP Intelligent Robotic

18PUBLIC© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ

H2/20 and beyond

▪ Real estate contract automation

▪ Mass upload of statistical key figures

▪ Creation and update of assets retirement obligations from a

spreadsheet

▪ Automatic pay when paid AP/AR

▪ Creation of bank loans from a spreadsheet

▪ Commodity future contract

▪ Withholding tax calculation proposal

▪ Automatic e-mail notification for intercompany IDoc errors –

using SAP Intelligent RPA

▪ Collect dispute management e-mail content

▪ Auto update customer notes from communication in dispute

management

▪ Automatic cash journal postings

▪ Create purchase info records from Excel

▪ Creation of catalog items from excel

▪ Auto update of shipping status from logistics provider tracking

number for purchasers

▪ Price maintenance fixed priced project – reset rates

▪ Automatically attach documentation from SAP Concur solutions

to invoices

▪ Copy work packages within a project, mass project closure

▪ Mass collection of billing document

▪ Automatically creating time sheets from various PDF formats

▪ Employee onboarding

▪ Automate rate maintenance via upload

▪ Project creation with SAP Co-Pilot

▪ Subcontractors purchase order expiration

SAP S/4HANA predefined content – 2020

Finance

Procure

Professional

services

H2/20 and beyond, cont.

▪ Automatic route determination

▪ Production order creation

▪ Reservation creation

▪ Master receipt creation

▪ Warehouse outbound processing and warehouse inbound

processing

▪ Update and create batch master

▪ Process order operations

▪ Intelligent post processing of error records

▪ Warehouse physical inventory count

▪ Mass create and upgrade sales pricing

▪ Automatic creation of sales orders with ML and RPA

▪ Auto update of shipping status from logistics provider tracking

number sales

▪ Material master creation (create new product without reference)

▪ Data quality

▪ Smart mass maintenance

SD

Data

management

Discrete

industry/

Manufacturing/

Produce

*Q1 and Q2 released in July. Future road map, can be changed at anytime by SAP due to dependencies

Page 19: Automate your Performance with SAP Intelligent Robotic

19PUBLIC© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ

H2/2020

2020 goal

H1/2021

H2/2021

2021 goal

▪ 70 bots in store across SAP ECC, SAP Ariba,

SAP SuccessFactors, SAP Concur, and SAP

Fieldglass solutions

▪ Project bundles for connection extensions

▪ Migration of store bots to 2.0

▪ End-to-end SAP S/4HANA Movement bots

▪ IEG processes as bots

▪ 250+ production-grade bots overall across all SAP products

▪ Additional content types like project templates, popups and mashups,

data and interface types, 3rd party connector extensions such as for

security vaults, payment gateways, and more

▪ Connectors for SAP Concur solutions, SAP Fieldglass solutions, and

SME suite products with template bots

▪ SAP S/4HANA model company bots

▪ Bots that consume updated dox

service/document integration

▪ ML pipeline automation bots

▪ 500+ store bots across the SAP suite

▪ All content types

▪ All connector extensions

▪ SAP, customer, partner, community

content

▪ Standard bot content for SAP ECC: Round-offs for FIN, MM, SD, PP

▪ S/4HANA Movement : Open item and master data migration

▪ Procurement LoB: PO-Flip feature in Ariba Network, PO create from requisition,

order confirmation, collections integration, advanced shipping notification, and more

▪ HR LoB: TA/recruitment, employee onboarding, LMS, self-service, selected H2R

processes

▪ Connector extension bundles: (SAP SuccessFactors solutions, SAP Ariba

solutions, BAPI, ML, scheduler)

Non-SAP S/4HANA content in store from SAP

Page 20: Automate your Performance with SAP Intelligent Robotic

20PUBLIC© 2020 SAP SE or an SAP affiliate company. All rights reserved. ǀ

▪ Web page: sap.com/rpa

▪ openSAP courses (available in self-paced mode)

▪ SAP Intelligent Robotic Process Automation in a Nutshell

▪ How to build Bots with SAP Intelligent RPA

▪ Business Process Automation in SAP S/4HANA with SAP Intelligent RPA

▪ SAP Help Portal: Product Documentation

▪ SAP Intelligent Robotic Process Automation Store

▪ SAP Learning Hub: Learning Journey

▪ SAP Community Page: community.sap.com/topics/intelligent-rpa

▪ Get started with Trial

▪ Plans and pricing link

Social Channels

Twitter LinkedIn YouTube

Learn More

SAP Community

Page 21: Automate your Performance with SAP Intelligent Robotic

© 2019 SAP SE or an SAP affiliate company. All rights reserved.

No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of

SAP SE or an SAP affiliate company.

The information contained herein may be changed without prior notice. Some software products marketed by SAP SE and its

distributors contain proprietary software components of other software vendors. National product specifications may vary.

These materials are provided by SAP SE or an SAP affiliate company for informational purposes only, without representation or

warranty of any kind, and SAP or its affiliated companies shall not be liable for errors or omissions with respect to the materials.

The only warranties for SAP or SAP affiliate company products and services are those that are set forth in the express warranty

statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional

warranty.

In particular, SAP SE or its affiliated companies have no obligation to pursue any course of business outlined in this document or

any related presentation, or to develop or release any functionality mentioned therein. This document, or any related presentation,

and SAP SE’s or its affiliated companies’ strategy and possible future developments, products, and/or platforms, directions, and

functionality are all subject to change and may be changed by SAP SE or its affiliated companies at any time for any reason

without notice. The information in this document is not a commitment, promise, or legal obligation to deliver any material, code, or

functionality. All forward-looking statements are subject to various risks and uncertainties that could cause actual results to differ

materially from expectations. Readers are cautioned not to place undue reliance on these forward-looking statements, and they

should not be relied upon in making purchasing decisions.

SAP and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered

trademarks of SAP SE (or an SAP affiliate company) in Germany and other countries. All other product and service names

mentioned are the trademarks of their respective companies.

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