automating performance reviews: from chore to score!

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1 | ©2013 Saba Software, Inc. www.saba.com From Chore to Score Performance Management

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Performance Management: From Chore to Score Current business drivers for performance management aren't always the real driving factor for the performance review process but rather the process is about risk mitigation (CYA exercise).With an automated performance management platform, you can establish a consistent, high quality process to arm managers with coaching and feedback capabilities, so that learning happens as the focus. Just like Saba's core, learning and performance is at the core of employee performance and engagement. Does anyone ever look forward to their performance review cycle? Rather than hassling with spreadsheets, Word templates and email, why not move to an automated solution, that's far more efficient, secure, and manageable? Of course, changing any process does take some planning, so this webinar will focus on several key considerations for moving to an automated solution: Moving to online. What exactly is involved? How secure are online reviews? Engaging managers and employees. The appraisal should be an open, honest conversation that motivates everyone to improve. How can an online review process help? Managing the process. What tools and reports are available? How much work is involved in setting them up? Rollout and support. How to ensure the new process is a success? Goals and growth. How does goal setting and management fit in? How about learning and development plans?

TRANSCRIPT

Page 1: Automating Performance Reviews: From Chore to Score!

1 | ©2013 Saba Software, Inc.

www.saba.com

From Chore to Score

Performance Management

Page 2: Automating Performance Reviews: From Chore to Score!

2 | ©2013 Saba Software, Inc.

Who Is Saba?

Automating the Review Process

Helping Managers

Helping Employees

Questions? Comment Below!

Contents:

Page 3: Automating Performance Reviews: From Chore to Score!

3 | ©2013 Saba Software, Inc.

Who is Saba?

A GLOBAL LEADER IN NEXT-GENERATION TALENT

MANAGEMENT

2,200 customers

31M users

195 countries

37 languages

200+ partners

$200M+ R&D spend

Page 4: Automating Performance Reviews: From Chore to Score!

4 | ©2013 Saba Software, Inc.

Performance Reviews – Incredibly Important!

• Align employee activities to the

organizational strategy, values, and

culture

• Communicate and discuss deliverables

and expectations

• Input to key HR processes and talent

decisions (eg, Compensation,

Succession)

• Motivating and empowering the

workforce

Page 5: Automating Performance Reviews: From Chore to Score!

5 | ©2013 Saba Software, Inc.

Performance Reviews –

What’s most important to you?

Question

Align employee activities to the organizational strategy, values,

and culture

Communicate and discuss deliverables and expectations

Input to key HR processes and talent decisions (eg,

Compensation, Succession)

Motivating and empowering the workforce

Other

Respond in the Comments section below

Page 6: Automating Performance Reviews: From Chore to Score!

6 | ©2013 Saba Software, Inc.

Why are performance reviews a chore?

Question

Employees fear being evaluated

Managers are too busy

HR gets tired of nagging everyone

The paperwork and reporting is burdensome

Other – please share in the comments section

Respond in the Comments section below

Page 7: Automating Performance Reviews: From Chore to Score!

7 | ©2013 Saba Software, Inc.

• HR – “Too much paperwork, too much nagging”

• Managers – “Not comfortable with process”

• Employees – “Evaluations, even self evaluations are

threatening”

Why are reviews a chore?

Page 8: Automating Performance Reviews: From Chore to Score!

8 | ©2013 Saba Software, Inc.

• Eliminate paperwork

and filing

• Reminders

• Superior security

Email problems.

• Tracking and reporting

are built in!

Automation: Establish a Consistent, High

Quality Process

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Page 9: Automating Performance Reviews: From Chore to Score!

9 | ©2013 Saba Software, Inc.

• Easy to track and manage the process

Automation: Dashboards and Reports

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Page 10: Automating Performance Reviews: From Chore to Score!

10 | ©2013 Saba Software, Inc.

• Employee data

Employee, Manager, email

• Decide on the cycle

Set dates

Decide on reviewers, sign off

• Create review template(s)

Goals, Values, Skills and

Competencies, Career Goals,

Development Plan

Less is more!

What is needed to Automate the Review

Process?

Page 11: Automating Performance Reviews: From Chore to Score!

11 | ©2013 Saba Software, Inc.

Improving Employee Performance

Page 12: Automating Performance Reviews: From Chore to Score!

12 | ©2013 Saba Software, Inc.

Managers need to be reminded

What do I write about and how

do I word it.

Brief live training at the kick off

the cycle

Start a private group for

managers to ask questions

Language check

Managers need training and coaching

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Page 13: Automating Performance Reviews: From Chore to Score!

13 | ©2013 Saba Software, Inc.

Strategy, communication,

and setting expectations is

KEY!

Why we are doing the

appraisals

Outcomes and mutual

ownership

Executive Sponsorship

Evaluation Scale

Relationship to

Compensation

Successful launch kicks off a successful cycle

Page 14: Automating Performance Reviews: From Chore to Score!

14 | ©2013 Saba Software, Inc.

Pe

rfo

rma

nc

e R

ev

iew

Gro

up

Page 15: Automating Performance Reviews: From Chore to Score!

15 | ©2013 Saba Software, Inc.

Performance Review Group – Announcements

Page 16: Automating Performance Reviews: From Chore to Score!

16 | ©2013 Saba Software, Inc.

Performance Review Group –

Content and Discussion

Page 17: Automating Performance Reviews: From Chore to Score!

17 | ©2013 Saba Software, Inc.

Performance Review Group –

Search, Meetings and Digests

Page 18: Automating Performance Reviews: From Chore to Score!

18 | ©2013 Saba Software, Inc.

• Training on the process, like

managers

• Goals

Employees need direction, and more…

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Page 19: Automating Performance Reviews: From Chore to Score!

19 | ©2013 Saba Software, Inc.

• Training on the process

• Goals

• Recognition

Employees need direction, and more…

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Page 20: Automating Performance Reviews: From Chore to Score!

20 | ©2013 Saba Software, Inc.

• Training on the process

• Goals

• Recognition

• Development

Employees need direction, and more…

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Page 21: Automating Performance Reviews: From Chore to Score!

21 | ©2013 Saba Software, Inc.

• Training on the process

• Goals

• Recognition

• Development

Employees need direction, and more…

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Page 22: Automating Performance Reviews: From Chore to Score!

22 | ©2013 Saba Software, Inc.

TECHNOLOGY IS TRANSFORMING OUR

LIVES AND WORK

Social, cloud, and

mobile computing are

creating connections

and opportunities like

never before.

Page 23: Automating Performance Reviews: From Chore to Score!

23 | ©2013 Saba Software, Inc.

Examples:

• Timely manner – system to manage the process

• Managers – training on the process

• Executives – show how performance data can feed into decision making and

improve company performance

• Employees – give recognition and constructive feedback

• Once a year – consider goals with monthly review, development plans, on-

going recognition

• Other – please share in the comments section!

How have reviews become a chore for you?

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Please share in the comments below!