Audio-Visual

Association Departlent, 1974. Concentrates on the technicalaspect of audio-visual cOlmunications.

ALSO SEE ENTliIES: 1257, 1440, 1442

AOTOl'lATION

0151 Canada. Department of COlmunications. Survey of pUblicattitudes toward the computer. Ottawa: Information Canada,1973. 40 pp. Insights into the expectations, hopes, and fearsabout cOlputers held by the Canadian public.

0152 Coe, T. R. Allocating the corporate information processingresource. J of Systels !'Ianagement, 25. lug 1974, 18-22.

0153 coming information systems seen to cut costs. expandproductivity. Coma Today, 4, Bay 13 1974, 11-2. Link-up ofthe great knowledge reservoirs of the computer vithbroad-band com.unication channels seen to have enormousimpact on business and industry in years to come.

0154 Coaputers and telecollunications: economic, technical andsocial issues. Paris: organization for EconolicCo-operation and Development, rue lndre-Pascal, 1973. 222 pp.A consortiul of 23 nations reports on cOlplicated field ofcoaputerized data banks.

0155 Cooley, !'I. COlputers, autolation and technological change.Comp and lutolation, 22, l'Iar 1973, 15-17+.

0156 De ieese, J. Taylor. Giving the computer a conscience.Harper's, 247, Nov 1973. 14+. Hov to protect fifty lillionpeople in the FBI's nev crile file.

0157 Dearden, John and lolan, Richard L. How to control thecOlputer resource. Harvard Bsns R, 52, lov/Dec 1973. 68-78.The lechanisms cOlpanies can use to control the EDPdepartment are nov veIl defined; but hov does one lake thelall work together?

0158 Dolkas, J. B. Better cost-effectiveness at cOlputingfacilities through better user cOlmunications and services.Data Banagelent, 1" Nov 1973. 26-9.

0159 Gupta. R. Inforlation manager: his role in corporatelanagelent. Data l'Ianagelent, 12. July 1974. 26-9.

0160 Gustin, D. C. Data processing uses in a slall fund-raisingagency. Bgt ldviser, 1'. Jaly 1974, 36-9.

0161 Halmond, John 5., III. Do's and don'ts of cOlputer lodelsfor planning. Harvard Bsns R, 52, Barch/lpril 1974. 110-123.Bow lanagers lay use computers for long-range planning.

0162 Henderson, R. P. Social implications of computerizedinforlation systels. COlP and lutomation. 22, !'Iar 1973.11-14+.

0163 Lucas, H. C. 8easuring elployees' reactions to cOlputeroperations. Sloan Bgt i. Spring 1974, 59-67.

0164 !'Iichaelis. 1'1. BUlane technology for business betterment.Conf Bd Rec, 10, leb 1973, 56-60.

0165 People contact counts more than computers. Bsns i. 2329,Bay 4 1974. 80-81. ~eeping track of vhat's going on in plantsand offices.

0166 Ralston, I. G. Computers and delocracy. COlP andAutomation. 22, lpr 1973, 19-22+.

0167 Simon. H. A. Applying information technology toorganization desigD. Public AdlinistratioD leviev, 33. Bay1973, 268-78.

0168 Thibodaul. Trulan T•• lussell. Villiam S•• Gigliotti.George A. and Lamson. Baldwin G. COlputer-based informationsystem. Hospitals, 47:6. Barch 16 1973, 51-56. 1 computerizedinforlation system generates comprehensive financial

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lJallkblJ(

operation reports and facilitates management decision making.0169 W~stin, A. F. and others. Data banks in a free society: a

summary of the project on computer databanks. Camp andAutomation, 22, Jan 73, 18-22.

0170 Westin. Alan P. and Baker, "ichael A. Databanks in a freesociety. New York: Ouadrangle, 1972. 522 pp. Use of computersin 55 major oryanizations and their implications for civilliberties.

0171 Willis, D. S. Who knovs you: a look at cOlmercial databanks. Camp and Automation, 22, "ar 1973, 18-21.

0172 Wooldridge, Susan and London, Keith R. The cOlputersurvival handbook. Gambit, 197]. 216 pp. How not to be torn,bent, or mutilated.

ALSO SEE ENTRIES: 0175. 0482. 0728, 0817, 0832. 1102. 1120,1548, 1743, 2062, 2267, 2684

AUTO"OTIVE INDUSTRY

017] Porm, W. H. Auto vorkers and their lachines: a study ofvork, factory, and job satisfaction in four countries. SocialPOrces, 52, Sept 1973, 1-1.

0174 Gray, R. Corporate auto ads sell cars along vith image. AdvAge, 44, Dec] 197], 3+.

0175 Webb, J. C. Another cure for the assembly line ills: loreautomation. Ind W, 177. Apr 2 1973, 32-5.

&Lso SEE ENTRIES: 0214, 0302, 01443, 1572

BANKING

0176 Ashburn, I. W. Importance of communication in trustCustomer relations. Trusts and Estates, 113, June 19714,3614-5.

0177 Banks and the public -- touis Harris talks to Paul Nader.Bankers "ag, 156, Sept 1973, 33-0.

0178 Bartlett, R. W. Truth in advertising -- the whole truth.Banking Law Journal, 89, Nov 1972, 998.

0179 California banks rush to woo the consumer. Bsns W, 2323,~arch 23 1974, 141-142. Pirst Wells Parga and nov ev~ryone else15 pushing a low-cost service package.

0180 Davids, L. E. Banking chairs at colleges and universities.Bankers "ag, 156, Winter 1973, 6A-75.

0181 Elias, C. Let the bank customers beware. Bankers "ag, 157.o Winter 1974, 49-514.

182 Pry, J. H. customer loyalty to banks: a longitudinal stUdy.J Bus, 146, Oct 1973,517-25.

0183 Golden, Charles Willial. An investigation of newcomergreeting used by "elphis banks as a promotional tool. DBAdiss., "ississiFPi State Univ., 19714. DA35:2465A.Inv~stigates the effectiveness of nevcomer greeting servicesas a promotional tool used by selected banks in "emphis,

o Tennessee.184 Gray, Gerald E. A simulation model of small commercial

banks based upon external consumer deland functions. PhDh5S., Northwestern Univ., 1973. DAJ4:6!l04A. The effects ofcertain informational, organizational and environm~ntal

o factors on the behavior of the bank.18~ Hayenga, wayne A. The effects of bank mergers on financial

services available to "ichiqan residents. PhD diss., "lchiganSt~t~ Univ., 1973. OA34:967A. Hov merqers attect bank~~rv1ces, vievs at [ural residents, bank competitiveness, andb~nk Ipgislation.

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