avaya ip office r10 - agility communications...
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one-X® Portal
One-X portal for Avaya IP Office is a web application that is accessed using your web browser. You can perform the following actions:
Control your telephone and telephone calls
View details of calls and directories of contacts
Configure settings that affect how your calls are treated by the telephone system
Conference calls
Manage your voicemail messages
Instant messaging
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Avaya Communicator for Windows
Avaya Communicator for Windows provides enterprise users with simple access to all the communication channels in a single interface. Avaya Communicator enables you to log into your company IP Office server and make and receive voice and video calls from your desk phone extension using your PC. Communicator enables you to:
Send email messages
Send instant messages
View the presence status of other users
Access your call history
Access your system and enterprise contacts, as well as your personal contacts and Microsoft® Office® contacts
Manage your presence status
1. Display your presence setting and enables you to log into and out of the server. 2. Display your contacts
3. Display call history (Incoming calls, Missed calls and Outgoing calls)
4. Conversation history (chat)
5. Conference participants
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Outlook Integration with Click To Dial
Brings all the features from one-X Portal to Outlook for easy access including instant messaging,
system directory, and click to dial, screen pops, and call history and voicemail.
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Skype for Business / Lync Integration
The Skype for Business/Lync plug-in adds a bar to the bottom of your client that lets you make calls
through the IP Office and shows you who is on the phone.
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The Lync Integration telephony presence implementation enables the Busy – In A Call status for a Skype user.
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Avaya Communicator for iPad
Avaya Communicator for iPad brings all the Avaya Communicator features to your favorite hand
held tablet. It allows you to see presence information, see the system directory, send IMs and make
voice and video calls.
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One-X Mobility Preferred for Android and iPhone
One-X Mobility brings all the features of IP Office to your cell phone. It enables you to make calls
through IP Office, access the system directory, check availability, IM, access visual voicemail and
have calls that ring your extension ring to your cell. It also has a VoIP mode feature that lets you
make calls via Wi-Fi instead of using minutes.
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Avaya Communicator for Web for IP Office
Embeds browser-based real time communications in:
Google Apps
Office 365
Salesforce.com
Google Chrome
Internet Explorer
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Click to dial in your Internet browser. This will turn your browser into your softphone.
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Web Collaboration
Web Collaboration provides web-based conferencing and online meeting tools that enable your
organization’s members and invited guests to join in conference calls and group meetings on site or
from remote locations.
Participants can quickly join the conference by logging in to Collaboration Agent and then dialing
into the bridge number assigned to the conference call. An audio-only participant joins the
conference by dialing in to the audio bridge. A conference owner can also dial out to users and add
the users as participants. Additional participants can even be invited to join a conference already in
progress.