89th Annual Meeting & ExpositionMarch 21 – 24, 2010Denver, Colorado

Avoid Being a Case Study: How to Make the Right

eProcurement Decisions Now

Michael McLatcherMike is a manager within Huron’s Procurement Solutions practice. For over 10 years, Mike has provided consulting services to a number of industries, such as higher education, public sector, and financial services.

Mike’s areas of focus include project management, design and development of enterprise eProcurement applications, business requirement analysis, business process redesign, organizational design, systems integration and application testing.

Nina PukonenNina is a manager within Huron’s Procurement Solutions practice. For more than 10 years, Nina has provided consulting and business services to higher education, public sector, and private sector clients.

Nina’s areas of focus include operational assessments, organizational design, business process redesign, technology assessment and solution selection, technology design and implementation, systems integration design, and project management. She has led multiple procurement transformation, eProcurement business case development, eProcurement implementation, and eProcurement optimization engagements in higher education.

How You Envisioned It…

How Your Team Understood It…

How It Was Documented…

How It Was Built...

How It Was Shown on the Last Status Report…

How It Was Actually Implemented…

What You Really Needed…

We want you to know this presentation applies to you, regardless of where you are in the procurement technology journey.

Procure to Pay Technology

Source Enable Procure Settle Analyze

• eSource / eRFX• Contract

Authoring• Contract

Repository

• Supplier Enablement

• Catalog Loading

• Shopping

• Requisition / Workflow

• Order Dispatch / eOrder

• Invoice / eInvoice

• Receipt• Matching• Payment /

ePayable

• Spend Analysis• Compliance• Supplier

Performance Management

Lack of Executive and

End User Support

Lack of a Comprehensive Plan/Business

Case

Lack of Continuous Innovation

Lack of Alignment

within Business Processes

No Approach for Measuring

Success

Disjointed Supplier Strategy

Lack of Organizational

Readiness Planning

Lack of Organizational

Readiness Planning

No Approach for Measuring

Success

Lack of Continuous Innovation

Lack of Executive and

End User SupportLack of a

Comprehensive Plan/Business

CaseLack of

Alignment within Business

ProcessesDisjointed Supplier Strategy

• Comprehensive plan and business case

• ROI and long-term funding models

• Executive and end user support

• Thorough solution analysis

Business Case Development

• Clear supplier strategy with stakeholder buy-in

• Seek to transform current processes to leading practices

• Policy redesign

• Organization readiness planning

• Detailed marketing plan targeting various user levels

Planning & Strategy

• Align solution with transformed business processes

• Comprehensive integration strategy

• Effective communication utilizing executive sponsors and key stakeholders

• Launch marketing plan to generate broad awareness and secure user buy-in

Implementation

• Comprehensive approach for measuring the success of your initiative

• Well established channels for customer feedback

• Understand the true impact

• Validate ROI

Measuring Impact

• Dedication to:

– continuous innovation

– continuous improvement

– continuous evolution

Ongoing Evolution

Lack of Organizational

Readiness Planning

No Approach for Measuring

Success

Lack of Continuous Innovation

Lack of Executive and

End User SupportLack of a

Comprehensive Plan/Business

CaseLack of

Alignment within Business

ProcessesDisjointed Supplier Strategy

Question & Answer