avoid the junk how to get quality used computers

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Avoid the Junk: How to Get Quality Used Computers

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• This seminar will be available on the TechSoup website along with past webinar presentations:– www.techsoup.org/go/webinars

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• Ask follow-up questions in the Hardware Forum: http://forums.techsoup.org/cs/forums/p/29844/105345.aspx

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Presenters: Jim Lynch, TechSoup Matthew Halden, TechSoup Lisa Gunsauley, Redemtech

Sponsored by

Avoid the Junk: How to Get Quality Used Computers


Today’s Speakers

Answering chat questions: Andres Galves and Kevin Lo, TechSoup

Becky WiegandTechSoup

Jim LynchGreenTech Initiative

Matthew HaldenRefurbished Computer

Initiative

Lisa GunsauleyRedemtech


Agenda

• Introductions• TechSoup and Refurbishment• Environmental Case• 8 Tips for Choosing a Refurbisher • TechSoup’s RCI Program• Redemtech’s Example• Resources and Q&A

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TechSoup’s Refurbishment Mission


Our Refurbishment Mission

“A well-developed computer reuse field could help solve two

pressing social issues: the throw-away society

and the digital divide.”


TechSoup Aims…• To strengthen the computer reuse, repair, and refurbishing

sector.

• To increase public and institutional awareness on how to donate or supply equipment to the reuse sector.

• To increase public awareness on the environmental value of electronics reuse.

• To divert a larger percentage of over-five-year-old computers and electronic equipment into responsible end-of-life recycling.

• To supply low or no-cost computers and electronic equipment to nonprofits, schools, and low-income individuals through the world.


Environmental Case for Refurbished

• 75 percent of a PC’s energy consumption has already happened before a new computer is ever switched on.

• When you discard a 5 pound laptop you are also throwing away the 20,000 pounds of raw materials it took to make it.

• It is 25 times environmentally beneficial to reuse computers than to recycle them at 3 to 5 years of age.

• A six or seven year lifespan rather than three or four years means the environmental impact for even a fraction of the 1.1 billion computers now in use in world will be immense.

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8 Tips for Choosing a Refurbisher


Tips for Your Refurbished Search1. Opt for brand name refurbished equipment

so you can compare equipment specifications across companies.

2. Verify your refurbisher provides a warranty with a return policy. Normal is 30 to 90 day warranties.

3. Software on refurbished computers needs to be legal and come with authentic licensing.

4. Customer service and some tech support available by phone, email, or in-person to help you choose the right equipment and deal with any defective equipment.


Tips for Your Refurbished Search5. When buying online make sure the website has secure

transactions and good contact information if you have any problems.

6. Refurbished PCs should be half to 2/3 of an equivalent new model, including shipping. Equipment should include keyboard, mice, etc.

7. Will it be taken back conveniently at end-of-life at low or no cost? Do they provide free or low-cost hard drive wiping services so the data on your computer doesn’t get in the hands of anyone who can misuse it?

8. Look for clearly stated policies about the fail rates of their equipment (under 10% is ideal), whether they export e-waste, and comply with environmental laws which apply to them. The EPA does not certify any electronics recyclers or refurbishers, although many claim to be EPA certified.

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Refurbished Computer Initiative


About the RCI Program• Our Mission• How RCI works• Eligibility• Restrictions• Helpful links

– Program info: http://www.techsoup.org/stock/rci/default.asp

– Product listings: http://www.techsoup.org/stock/category.asp?catalog_name=TechSoupMain&category_name=Refurbished+Windows+Computer+Systems&Page=1&Cat1=Hardware&CatCount=1


A Little About Our Products• Desktop and

Notebook offerings• Pre-installed

Microsoft Windows OS and Office Software

• 90-Day Warranty• Quality• TakeBack Program


Impact• Since its launch in 2006, RCI has distributed

more than 14,000 computers and monitors, serving more than 6,000 nonprofits and libraries.

• Equivalent greenhouse gas reduction of removing 1,371 passenger cars for a year

• Enough energy savings to provide electricity to power 3,138 U.S. households in a year

• Based on mass, reusing this equipment saves landfills the equivalent to the solid waste generated by 61 U.S. households in a year

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Example Refurbisher: Redemtech


Stability & Reliability• Leader in e-Steward Standard • A subsidiary of Micro

Electronics• Sustained, organic growth• Stable Leadership

– average tenure is 9+ years• Industry leading operational

maturity• IDC G.R.A.D.E. endorsed• Fully integrated international

service– US, Canada, Europe, Mexico


Average PC Lifecycle

Secondary Lifecycle 24-60 Months Economic Lifecycle 72 Months

Decreasing asset value

Decreasing Cost of Ownership

$$Market

Opportunity

Useful Life <96 months

Decreasing Environmental Impact

Enterprise Lifecycle 36-60 Months

Manufacturing Cost 240 Kg fossil fuels 22 Kg chemicals1500 Kg water

$$$$$Reuse

Opportunity


Redemtech’s Refurbishment Checklist• Efficient and mature

operations• Consistent quality control• Warranted services and

hardware• Customer services and

technical support• Easy and free take-back

program• Low cost on parts and

cosmetic repairs


Refurbished Hardware Checkpoints• Confirmation that unit meets spec, configuration, and cosmetic

condition requirements• Original equipment manufacturer (OEM) diagnostics testing • Inspection of memory size, hard drive size, and wireless

connectivity • Upgrades/replacement of memory and hard drive, if necessary• Data overwritten to meet Department of Defense requirements• Microsoft OS and Office Suite imaging• Internal inspection and cleaning • Cosmetic restoration (buffing, painting) and exterior cleaning• New keyboard and mouse with appropriate power cords• Easy setup instructions and support information• New-in-box packaging for secure and safe transport


Redemtech’s Resources

• Visit www.Redemtech.com – News bureau– White papers– Independent research– Blog– Regulatory database


Additional Resources

– U.S. Government Federal Electronics Challenge: http://www.federalelectronicschallenge.net/resources/docs/select.pdf

– TechSoup’s Refurbished Computer Initiative http://www.techsoup.org/stock/rci

– GreenTech: Computer Recycling and Reuse– http://www.techsoup.org/greentech/recycling/ – Tips for Buying Refurbished Computers

http://www.techsoup.org/learningcenter/hardware/page10057.cfm

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Questions?Submit your questions using the chat box.


Continue the Discussion…• Ask follow-up questions in the Hardware Forum:

http://forums.techsoup.org/cs/forums/p/29844/105345.aspx


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avoid the junk how to get quality used computers

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