awalk09-2
TRANSCRIPT
AMANDA L. WALKERSmyrna, GA
678-343-8405 [email protected]/in/amandalwalker1
SA L ES EX ECUTI VE PR ODUCT GR OWTH BUSI N ESS DEVEL OPMEN T
Strategic Planning Market Structuring C l ient Relations
Dynamic career reflecting executive experience and record-breaking performance greatly increasing profits for industry leaders. Results-driven professional who spurs new business through excellent customer service and establishing long-term partnerships with key clients to increase channel revenue. Outstanding tenure with a
history showcasing promotions to positions handling additional authority and responsibility. Consistently exceeds all personal and corporate quotas in highly competitive environments. Well organized with a track record that
demonstrates self-motivation, focus, and the creativity to achieve both personal and corporate goals.
S E L E C T E D H I G H L I G H T S
Grew multiple companies and increased sales by 50 % and profits by 30% on average Exceptional motivator and team supervisor/leader – able to develop teams focused on results and client
service Won multiple awards including Top Performer for outstanding sales performance Introduced innovative management measures to identify areas of process improvements for effective sales
strategies and missed opportunities Excel at developing relationships with key decision makers and negotiating tough contracts Outstanding knowledge of the Atlanta Area Consistently exceeded all personal and corporate sales quotas Excellent communication skills proven by the ability to lead and interact with people from diverse
backgrounds
COR E COMPETEN CI ES
Account Management B2B Operations Communications Product Development Team Building Customer Relations Sales Strategy Marketing Training/Development
PR OF ESS I ON A L EX PER I EN CE
Groupon Atlanta, Georgia 2012 – PresentCartera Commerce Atlanta, Georgia 2011 – 2012
Citysearch Atlanta, Georgia 2009 - 2011Team Lead / Sales Executive
Successfully facilitate/manage meetings and provide team data to continuously improve cross-functional communications
Developed innovative methods for peer evaluation, assessment, and encouragement using motivational emails, contest alerts, and team news and have increased performance rates by over 100%
Selected to act as manager in absence of Regional Director due to outstanding work ethic and superb strategic vision
Consult with clients on smart customer acquisition choices to consistently achieve a 100% customer satisfaction rating
Serve as expert liaison between merchants, customers, and Groupon as well as work with national and local accounts to ensure the best possible results under strict budgets
Demonstrate outstanding strategic vision for prospecting potential clients and available markets and have significantly increase sales revenues
Streamlined gathering of data and merchant info from beginning of sales cycle to feature launch date through the integration of CMS systems which have greatly reduced administrative costs
Skillfully handle any merchant or customer disputes to ensure the highest possible degree of customer satisfaction
Developed and delivered innovative presentations and educational seminars (privately and for groups) which have received outstanding reviews by management, coworkers, and clients.
Led and developed a team of tenured sales professionals resulting in consistently exceeding sales quotas by generating over $100,000 in net profit
Ensured strong client relations and prompt inventory by accurately managing all supply chain and customer service aspects of the store
Developed innovative and successful local and national market level initiatives and promotions to build brand development and recognition
Promoted to Team Lead, responsible for the continual increase in company revenues due to strong client relation abilities, superb strategic vision, and outstanding work ethic
Achieved the coveted and prestigious Top Regional Performer award Exceeded corporate and personal quotas on a consistent basis, breaking prior records and earning numerous
incentive awards Leveraged consultative sales strengths to identify opportunities, nurture relationships and close deals Developed lasting relationships with contacts at which prove to be an excellent referral source Worked with the service departments to create procedures to increase customer service and improve
customer satisfaction and loyalty Exceeded corporate and personal quotas on a consistent basis, breaking prior records and earning numerous
travel and incentive awards Worked with the service departments to create procedures to increase customer service and improve
customer satisfaction and loyalty
University of Georgia Residence Hall Association Athens, Georgia 2006 - 2007President
Excelled in conflict resolution and crisis management by retaining a firm, professional demeanor at all times Successfully led over 2,000 students and a budget of $400K while adhering to strict policies and deadlines Mediated meetings and coordinated large events to ensure that all communications and related processes
were handled with the greatest possible efficiency Led record-breaking executive board of leaders and provided numerous successful initiatives for process
improvement
LEAD Camp Atlanta, Georgia 2008Counselor and Facilitator
Improved mentoring methodologies and counseled/lived with over 40 high school students while chaperoning daily field trips
Successfully facilitated educational classes, seminars and dorm living arrangements to ensure the highest degree of student support
Managed numerous crisis situations and continuously ensured smooth living arrangements while always following organization rules
Additional ExperienceSt. Mary’s Hospital, Communications Intern, Athens GA: 2005–2006
EDUCA TI ON
University of Georgia, Athens, GA: 2009Bachelor of Arts (Hons)- Marketing
University of Georgia, Athens, GA: 2009Bachelor of Arts (Hons)- Spanish
ADDI T I ON A L CR EDEN TI A L S
TECHNICAL SKILLS
AWARDS/ACHIEVEMENTS
INTERESTS/HOBBIES
Microsoft Office – Word, Excel, Power Point, Outlook; Bilingual - Spanish
William Mendenhall Award for Outstanding Service
Networking, Exercising (Weight Lifting, Running, Yoga, Pilates), Water Sports, Trying New Food, Experiencing New Cultures,
References: Available Upon Request