aws re:invent 2016: stop managing email infrastructure: move to amazon workmail (bap205)
TRANSCRIPT
© 2016, Amazon Web Services, Inc. or its Affiliates. All rights reserved.
November 30, 2016
BAP205
Stop Managing Email Infrastructure:
Move to Amazon WorkMail
Pranesh Ramalingam, Senior Product Manager
Thomas Paré, Senior Manager
What to Expect from the Session
• Overview of WorkMail features and benefits
• Dive deep
• WorkMail storage encryption
• What’s New?
• Interoperability with Microsoft Exchange
• Email journaling on Amazon WorkMail
• IMAP support on Amazon WorkMail
• Support for Outlook 2016 on Mac
A secure, fully managed business email and calendaring service
Managed business email and calendar service
• Eliminate up-front investments to license and provision on-premises email servers
• WorkMail automatically handles patches, back-ups, and upgrades.
• Integrates with your existing on-premise directory.
• As needs grow, add more users with a few clicks in the AWS Console
Enterprise grade security
Encryption using
customer managed
keys
Regional data
control
Secure mobile
access
Protection from
malware, spam, and
viruses
Anywhere access
From your PC/Mac From any browser From your phone
Microsoft Outlook on Windows
• Support for Outlook 2007, 2010, 2013, 2016
• Native support
• No additional software/plugins needed
• Autodiscover for easy setup
MacOS support
• Support for Exchange Web Services (EWS) protocol
• Support for Outlook 2011 and Mac Mail
• Support for Outlook 2016 coming soon
• Email, calendaring, OOO rules and much more
Mobile device support
• Native mobile support through Exchange ActiveSync protocol
• Supported devices:
• iPhone, iPad
• Android
• BlackBerry 10
• Windows Phone
Mobile Device Management
• Policy support for:
• Password required
• Password strength
• Automatic screen lock
• Device encryption
• Remote wipe when device is lost or stolen
WebMail client features
• Access to your email, contacts, and calendar
• Amazon WorkDocs integration
• Accessibility (support for screen readers &
keyboard-only usage)
Pricing and availability
• Pay-as-you-go
• Cost-effective -- $4/user/month for 50GB mailbox
• 30-day free trial for up to 25 users
• Currently available in US East (N. Virginia), US West
(Oregon), and EU West (Ireland) regions
Amazon WorkMail Encryption
Key hierarchy
Customer master key (AWS KMS) for your organization
Asymmetric key pair for each mailbox
Symmetric key for each mailbox item
Mailbox keys creation
Email encryption
Email decryption
Email journaling
sent & received
emails
What is email journaling?
Admin
configure
journaling
addressArchiving Solution
add journaling
envelope and
sendAmazon WorkMail
Interoperability support with
Microsoft Exchange
Amazon WorkMail interoperability use cases
• Phased migration strategy
• Support globally dispersed teams
• Bolt on acquisitions
• Workforce fluctuations (seasonal workers)
Benefits of interoperability with Microsoft
Exchange
• Email routing between on-premises email environment and Amazon WorkMail
• Calendar free/busy lookups between on-premises email environment and Amazon
WorkMail
• Provide Amazon WorkMail users with a unified global address book containing all users,
groups, and resources
AD Connector architecture
Availability Zone
Availability Zone
VPN
connection
corporate data center
AD
LDAP &
Kerberos
requests proxied
to on-premises
over VPN
AD Connector
proxy instance
AD Connector
proxy instance
Email routing in an integrated environment
On-premises environment Amazon WorkMail
example.comexample.comexample.awsapps.com
Forward to: [email protected]
Primary: [email protected] Alias: [email protected]
Calendar free/busy interoperability
On-premises environment Amazon WorkMail
example.com4. Free/busy lookup for Mary
with WM service account
john
1. Free/busy lookup for Mary
targetAddress:[email protected]
Primary: [email protected]: [email protected]
23
5
Unified Global Address Book
AD sync
AB lookups and
address resolution for
users, groups, and
resources
Admin
Manage users,
groups and
resources
Enable users on
Amazon WorkMail
Amazon WorkMail
Microsoft Exchange
IMAP support
IMAP support
• Extending the list of protocols supported by Amazon WorkMail
• Launching soon, limited preview starts today
• Integrate third-party applications (CRM solutions/ticketing solutions
etc.) with Amazon WorkMail
• Give users the option to use their favorite IMAP email clients
RPC
EWS
IMAP
ActiveSync
SMTP
Amazon
WorkMail
Amazon
Simple Email Service
Microsoft Outlook 2016 on Mac
Microsoft Outlook 2016 on Mac
• Highly requested feature on Amazon WorkMail
• Launching soon, limited preview starts today
• Support for email, calendaring, Out of Office rules and much more
• Native support; no plugins, no additional software or patches required
Features on Amazon WorkMail: Takeaways
• Available now in GA
• Interoperability with Microsoft Exchange (email routing & calendar free-busy
sharing)
• Email journaling
• Limited preview, contact [email protected]
• Interoperability with Microsoft Exchange (Access to Global Address Book)
• IMAP support
• Microsoft Outlook 2016 support
Remember to complete
your evaluations!