axa corp brouch web

8/8/2019 Axa Corp Brouch Web

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*CONDITIONS APPLY

SHOULD NEVER COME BETWEEN YOU AND PEACE-OF-MIND.


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Changing current standards.

Creating new benchmarks.Bharti AXA General Insurance is transforming

insurance; through policies and processes

designed to make it a truly hassle-free

experience. Achieved by continuously pushing

the proverbial envelope, and changing the way

the insurance industry works. Making it moreaccessible, ridding it off its fine-print

approach; enabling a transparent and

customer-friendly experience. And creating

tangible value with cutting-edge,

comprehensive, and customisable policies.

It is an approach that has helped us shift

industry paradigms, and made us one of the

fastest growing companies in the Indian

insurance space. The trust and confidence we

have earned of our customers stand testimony toour commitment to deliver excellence through

redefining standards.

NO FINE PRINT. JUST

A REFINED INSURANCE

EXPERIENCE.

MISSION

To be the preferred General Insurance company in India.


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A partnership for change.Bharti AXA General Insurance Company Ltd.

is a joint venture between Bharti Enterprises, a leading

Indian business group and AXA, a world leader in financial

protection. Currently, the companys team strength is over

1000 employees, with presence in 100 locationsacross the country.

Bharti AXA General Insurance combines Bharti's powerful

leadership position in India, its network and corporate

relationships, with AXA's vast experience as the leading

global provider in Financial Protection and Asset

Management services in over 55 countries across the

globe with a combined customer base of over 67 million.

The company leverages AXA's operational excellence in the

areas of product innovation, technical excellence, quality of

service, productivity and distribution, as well as their

expertise in claims management, underwriting, and

investment performance.

A synergy of strengths

Joint Venture stake: Bharti Group 74% & AXA Group 26%

Bharti Enterprises is a leading business group with interests

in telecom, agricultural business, insurance, and retail

AXA is the global leader in financial protection, insurance,savings, and financial planning

Combines AXAs expertise with Bhartis proven credibility and

leadership position in India

Collaborative growth Fastest growing GI company with over Rs. 200 crores gross

written premium in the first calendar year of operations

Over 1 lakh customers


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FROM THE HASSLES OF INACCESSIBILITY


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We speak your language,

because we listen.

Bharti AXA embodies the spirit of absolute

customer delight, achieved through

unfaltering commitment towards delivery. We

believe that while we offer insurance, what

you want is assurance. Of being stress-free

and secure; of getting exactly what you require.

Thats why, our philosophy is built around

making ourselves available and paying keen

attention to the exact needs of our customers.

Thus offering solutions and services that enable

excellence in customer service.

TO THE COMFORT OF

APPROACHABILITY.

Over 12000 claims paid in 1.5 years of operations

Over 1000 employees

Highly experienced management team with both national

and international expertise


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The spirit of Bharti AXA.Reliable: Prompt settlements, customer service and

professionalism.

Attentive: Considerate to customer needs,

and actively listening toour customers.

Available: Easy access to customers claims,

and to the company, with convenient

and flexible plans.

Strategy To provide fast, fair and friendly service to customers &

partners.

To achieve a leadership position in India through a

multi-distribution, multi-product platform.

To adapt AXA's best practice blueprints as a sound platform

for profitable growth.

To leverage Bharti's local knowledge, infrastructure and

customer base.

To deliver high levels of shareholder return.

To build long-term value with business partners by enhancingthe proposition to their customers.

To be the employer of choice to attract and retain the best

talent in India.

With you, always.Presence in 100 locations across India(growing to 300 locations)

24/7 claims registration through multimodal

channels like Email & SMS

Insure-anywhere-claim-anywhere' facility

Cashless facility in over 4000 hospitals and

1600 garages

Over 2000 trained and certified agents


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FROM THE WORLD OF ORDINARY

OFFERINGS


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Comprehensive range. Extensive coverage.

Our product portfolio offers both traditional andinnovative solutions for corporate and retail

customers. It includes over 50 products in itsextensive product suite that caters to retail, rural

and commercial audiences and covers Health,Motor, Home, Marine, Fire & Engineering and

Property amongst others.

Whether you are a small or big business, or anindividual, we have just the right policy for you.

Each of our policies has been designed keeping inmind individual requirements, offering

comprehensive and cost-effective solutions.

TO A RANGE OF

CUSTOMISED SOLUTIONS.

We cover spoons to spaceships with our innovative

products and service offerings.


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Excellence through innovation: Our unique propositions.

RETAIL PRODUCTS

SmartHealth

20 critical illnesses covered the highest number in the market

Single family floater

SmartHealthHigh Deductibles

Wide range of Sum Insured options up to Rs. 10 lakhs

Family floater feature: Single policy for the entire family

Top-up cover of up to Rs. 6 lakhs at just Rs. 3/day

Smart Individual Personal Accident

Six different over-the-counter plans

150% of Sum Insured for Permanent Total Disablement

Double the Sum Insured for accidental death / Permanent Total Disablement while

travelling as a passenger in a public transport

SmartPlanHouseholders Package

Over-the-counter plans

Automatic increase in Sum Insured of up to 10% for newly purchased items

Coverage for pedigree pets, loss of important documents such as passport

SmartDriveMotor Package

4 different add-on covers to choose from Medical expenses reimbursement

cover, ambulance charges, hospital cash cover, depreciation cover

SmartPlanShop Package

Over-the-counter, pre-packaged plans

Comprehensive coverage through 12 different sections


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CORPORATE PRODUCTS

SmartPlanOffice Package

Customised products to suit individual requirements

Extensive coverage through 12 different sections

SmartPlanBusiness Advantage

All-in-one product designed specifically for SME needs

Flexibility to pick and choose from 12 dif ferent sections of coverage

Standard Fire and Special Perils

Extension to cover capital additions up to 10%

Start up and shut down expenses arising out of loss or damage due tofire and allied perils

Claims preparation costs

Group Health

Extensive coverage, customisable to fit individual requirements

Value-added benefits such as dread disease recuperation, out-patient expenses due to

accidents, recovery grant etc.

Group Personal AccidentComprehensive coverage against accidental death or disability

Flexibility in choosing the covers and extent of cover


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Newsmakers


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FROM THE CONSTRAINTS OF UNCERTAINTY


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Adding value. Enabling excellence.

Our idea of changing the insuranceexperience stems from a promise of

stress-free policies, and going beyondproducts. We have established service

standards that enable excellence bycompletely redefining the way we transact;

through impeccable services and faster claims

management.

This customer-friendly approach has set newservice benchmarks and quality standards. We

are the first insurance company to receive dualISO certification. Our approach is further

reinforced by AXAs rich legacy and the expertiseof a management team that has over 200 years

of collective work experience. Enabling us to offerservice excellence in risk engineering and risk

management.

TO THE FREEDOM OF

ASSURANCE.

High service standards and responsive claimsmanagement to ensure convenience and complete

transparency.


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Risk Engineering

Valued-added services that enhance

the risk management practices at the

customers workplace:

Electrical Safety Audit:

A proactive risk engineering tool that helps

improve electrical safety on the premises.

Fire Safety Audit:A focused study that identifies and

evaluates fire prevention and fire protection

measures.

General Safety Audit:

Identifies weak links in systems,

procedures, practices or infrastructure to

improve safety management of the

premises.

High quality service benchmarks.Fast, fair & friendly: Prompt services delivered in a proactive, efficient manner

through technology platforms.

Insure anywhere, claim anywhere: Through decentralised claims handling process.

Hospital & Garage tie-ups: A wide network that ensures that you are never on your

own, no matter where.

Over-the-counter policies: Instant, hassle-free transactions with minimal paperwork.Customised SLAs/MOUs: With major clients to suit their requirements.

Service excellence in motor insurance:

First contact and loss assessment for motor claims within one working day

Minimal documentation during claims settlement

Decentralised claims handling processes for better delivery times

Guaranteed claim settlement within 7 days of completion of all documents

Query answered within one working day

Single point contact from survey to settlement

Tie-up with 1600 garages

Service excellence in health insurance:

No medical checks up to 55 years of age (on select plans)

Instant, over-the counter policies

Cashless facility in over 4000 hospitals

The Quality Edge

We are the countrys first General Insurance Company

to receive the dual certification of ISO 9001:2008

and ISO 27001:2005.

The certifications are key milestones in our

journey towards redefining standards and

achieving our mission of being the preferred

general insurance company in India.

The dual certifications translate into more

streamlined processes and standardisation

of procedures ensuring effective delivery

of services as well as achieving consistency across branches

and locations.

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FROM THE ANXIETY OF UNREALISED DREAMS


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People powered performance.

People are our most valuable resource. We empower ourteam with continuous training and development through

various initiatives. Reward and recognition, talentmanagement and inspiring innovation are key goals of our

human resource policy. We offer exponential growthopportunities by nurturing talent and harnessing potential.

The focus is as much on personal development as on

academic excellence.Our team

Comprises of expert professionals with a rich and variedexperience in diverse fields.

Our workplaceA vibrant, lively ambience that inspires creativity and

nourishes growth.

Beyond workCultural & sports activities, celebration of festivals and

occasions like birthdays, and much more.

Growth opportunities

A fast-track career growth path, enabled by specialisedtraining as well as opportunities of working on the latestsystems.

Training & DevelopmentAn emphasis on skills & behaviour accompanies our training

initiatives, which are carried out by experts from within thecompany. These individuals don the mantle of a mentor, and

provide guidance in various specialised fields that are par t ofthe functions of the company.

TO THE OPPORTUNITIES OF

A HIGH-GROWTH WORKPLACE.

For career opportunities at Bharti AXA General Insurance, please visit www.bharti-axagi.co.in


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Key Statistics

Rs. 335 crores capital infusion till date

Gross written premium of Rs. 250 crores

Cashless facility in over 4000 hospitals and 1600 garages

Over 2000 trained and certified agents

Presence in 100 locations

More than 50 products

Retail

SmartDrive Private Car Insurance Policy

SmartHealth Insurance Policy

Smart Individual Personal Accident Insurance Policy

SmartPlan Householders Package Policy

SmartHealth Critical Illness Insurance Policy

SmartHealth High Deductibles Insurance Policy

SmartHealth Essential Insurance Policy

SmartPlan Shop Package Policy

Corporate

Standard Fire and Special Perils Policy

Industrial All Risks Policy

Contractors All Risks Insurance Policy

Erection All Risks Insurance Policy

Electronic Equipment Insurance Policy

Burglary and/or Housebreaking Insurance Policy

Public Liability Insurance Policy

SmartPlan

Business Advantage Package PolicySmartPlan Office Package Policy

Smart Cargo Insurance Policy

Commercial General Liability Policy

Group Health Insurance Policy

Smart Group Personal Accident Insurance Policy

Product Range

This is not a comprehensive list. For a complete list of our offerings,

please visit www.bharti-axagi.co.in

Our CSR Initiatives

Both our parent companies Bharti Enterprises and AXA Group are

committed and responsible corporate citizens. Bharti AXA General

Insurance believes in following in their footsteps. Bharti Foundation

is the Corporate Social Responsibility arm of Bharti Enterprises.

Established in 2000, it helps underprivileged children realise their

potential by creating and supporting programmes in the field ofeducation through the Satya Bharti School Programme.

The AXA Group leverages its business knowhow and worldwide

local presence for enhanced sustainability impact. AXAs CSR focus

covers education, arts, public health, micro-credit projects, social

investment and environment, through projects, sponsorships,

research as well as employee volunteering programmes at AXA

Hearts in Action which was established in 1992.


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Customer Speak

When I had a car accident, Bharti AXA ensured that my claims

settlement was a pleasant experience. Also, thanks to their prompt

action, repair work commenced the very next day. All I can say is a big

'Thank you'.

V.P. Kamath

Motor insurance customer

Bharti AXA has radically changed service standards in insurance. Not

only was my motor insurance settlement fast, but my car was also

promptly repaired by the workshop. I am certainly going to recommend

Bharti AXA to my friends.

Devendra Patel

Motor insurance customer

We would like to thank Bharti AXA General Insurance for their

recommendations, time and effort in processing our claim process with

utmost dedication and ef ficiency.

Rajendra Patawari

Kalptaru Insurance Brokers Ltd.

Commercial policy owner

We appreciate your transparency in the process, follow-up and quick

settlement of the claim. This approach will go a long way in meeting

client expectations.

C. Kumar

Corporate customer

We are very thankful to you for helping us in a crucial period. We really

appreciate the way you took up our claims settlement and resolved it

within a short span of time.

Navanita Dash

Corporate customer


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