axact
TRANSCRIPT
Recruitment & SelectionAbrar Ahmed Khan Durrani
Values
• We remain highly convinced of our comprehensive win. • We love to learn & develop ourselves continuously. • We make self-improving process of everything we do. • We value Quality Human Resource. • We remain socially responsible and sensitive to the
environment and people.
Holistic View
Requisition Management
Assessment Management
Offer Management
Verification Management
Requisition Delivery Management
Approved Job
Requisition
Hired(Requisition
Fulfilled)
Scheduling
Promotion
Recruitment & Selection
Sequential FunctionsParallel Functions Processes
Requisition Management
Assessment Management
Offer Management
Verification Management
Requisition Delivery Management
Approved Job
Requisition
Hired(Requisition
Fulfilled)
Scheduling
Promotion
Sequential FunctionsParallel Functions Processes
Concept
Job Requisition is initiated by the Domain Owner of the Department on the basis of:
•Present Resource Requirements•Future Resource Requirements
This requisition will then be evaluated & approved by the OPD user to start Recruitment Process.
Requisition Management
Assessment Management
Offer Management
Verification Management
Requisition Delivery Management
Approved Job
Requisition
Hired(Requisition
Fulfilled)
Scheduling
Promotion
Sequential FunctionsParallel Functions Processes
Approved Job Requisition
Requisition Management
Process
Requisition Initiated
Concept
Requisition Management is to Monitor & Verify the Human Resource Requirements generated from different Departments.
Requisition can be generated on the basis of :
•Present Resource Requirements•Future Resource Requirements
Requisition Management
Assessment Management
Offer Management
Verification Management
Requisition Delivery Management
Approved Job
Requisition
Hired(Requisition
Fulfilled)
Scheduling
Promotion
Sequential FunctionsParallel Functions Processes
Approved Requisition
Assessment Process
Candidates Assessed
(Successful/Unsuccessful)
ConceptAfter Job Requisition (initiated by the Department) approves the second step i.e.Assessment is to match the Candidate with the required Profile or Criteria i.e. (Age, Gender, Education, Experience, Preferred Location, Skills)
Some of the factors of a Profile can be evaluated automatically from Candidates data like age, gender, education, experience (already filled by the Candidate in Job Application Form)
Whereas other factors can be evaluated through different evaluation methods like:
• Initial Screening• Test• Group Discussion• Interview
Requisition Management
Assessment Management
Offer Management
Verification Management
Requisition Delivery Management
Approved Job
Requisition
Hired(Requisition
Fulfilled)
Scheduling
Promotion
Sequential FunctionsParallel Functions Processes
ConceptAfter Candidates assessed successfully through Assessment process, the third step is to Offer the Job to the Successful Candidates.
Offer Package is generated on the basis of External Equity (market rates of the Profile) and Internal Equity (existing employees Packages).
In offer management step a Package will be offered to the Candidate and after that the Candidate can:
• Accept the Offer by signing Appointment letter
• Reject the Offer
Successful Candidates after
Assessment
Offer Management
Process
Offer Accepted/ Rejected by the
Candidate
Requisition Management
Assessment Management
Offer Management
Verification Management
Requisition Delivery Management
Approved Job
Requisition
Hired(Requisition
Fulfilled)
Scheduling
Promotion
Sequential FunctionsParallel Functions Processes
Offer Accepted Candidates
Verification Management
Process
Candidates’Documents
Verified / Not Verified
ConceptAfter Candidate accepts the Offer the next step is verify the documents of the Candidate.
There are 4 types of documents which requires verification:
1. Personal 2. Educational 3. Experience4. Medical
Requisition Management
Assessment Management
Offer Management
Verification Management
Requisition Delivery
Management
Approved Job
Requisition
Hired(Requisition
Fulfilled)
Scheduling
Promotion
Sequential FunctionsParallel Functions Processes
ConceptAfter Verification the Last Step of Recruitment i.e. Requisition Delivery Management is to hand over the successful or hired Candidate to the respective Department (Domain owner).
Successful Candidate after
Verification
Requisition Delivery
Management Process
Requisition Fulfilled
Requisition Management
Assessment Management
Offer Management
Verification Management
Requisition Delivery Management
Approved Job
Requisition
Hired(Requisition
Fulfilled)
Scheduling
Promotion
Sequential FunctionsParallel Functions Processes
Candidate Scheduling
Requirement for (Assessment/ Offer
/Verification)
Scheduling Process
Candidate Scheduled
ConceptDuring the complete Recruitment Process there are different steps in which presence of Candidate is required in the Organization. For example:
• Assessment (Test, Group Discussion, Interview)
• Offer• Documents Verification
Scheduling is required to schedule a Candidate for a certain time slot to participate in the above activities.
Requisition Management
Assessment Management
Offer Management
Verification Management
Requisition Delivery Management
Approved Job
Requisition
Hired(Requisition
Fulfilled)
Scheduling
Promotion
Sequential FunctionsParallel Functions Processes
Enterprise Needs
Promotion Process
Applicants Pool
Generated
ConceptPromotion within 4 P’s of Marketing is the function to publicize information about a product, product line, brand, or company.
Promotion can be performed through
1. Publicity2. Advertising
In Recruitment Process, Promotion is focused to attract and generate Candidates for the specific job positions through different activities of Publicity and Advertisement.
Requisition Management
Assessment Management
Offer Management
Verification Management
Requisition Delivery Management
Approved Job
Requisition
Hired(Requisition
Fulfilled)
Scheduling
Promotion
Sequential FunctionsParallel Functions Processes
ConceptAfter Recruitment process the Requisition will be fulfilled through hiring
Requisition Management
Assessment Management
Offer Management
Verification Management
Requisition Delivery Management
Approved Job
Requisition
Hired(Requisition
Fulfilled)
Scheduling
Promotion
Recruitment Functions
Sequential FunctionsParallel Functions Processes
Requisition Management
Requisition Management is to Monitor & Verify the Human Resource Requirements generated from different Departments.
Requisition can be generated on the basis of :
•Present Resource Requirements•Future Resource Requirements
Requisition Management Concepts
Requisition Process
Monitor Prioritized Job Requisitions
Apply prioritization criteria
Prioritized list of Job Requisition
Approved Job Requisitions
Automatically through System
Recruitment User(through System)
Job Requisitions will be Prioritized on the basis
of 1) Present Requirements 2) Future Requirements
Assessment Management
Assessment ConceptsWhat is Assessment?
Assessment is the process to match the Ideal Profile that can work on the Job Description for which Requisition is generated.
Candidates Assessment(Ideal Profile Matching)
Selected Candidates
What is an Ideal Profile?Ideal Profile is the profile of the top performer on that Job Description.
Ideal Profile will be created based on the facts that an individual hire through that profile will be able to work proficiently on the desired Job Description.
Assessment ConceptsHow is assessment conducted?
Basic Profile(Age, Gender, Education,
Experience, Location)
Basic IQ + Job Related Skills
Organizational Values Matching
Questions on too Good & too Bad Areas
Education / Experience Practicality & Personality
Different Factors of a Profile
Screening
Testing
Group Discussion
Interviews
Automated
Human Interaction
Applicants Pool
Profile Criteria Applied
Screened Applicants
Applicants Pool with(Age, Gender, Education, Experience, Location)
Automatically throughSystem
• Education• Min Qualification: Graduate• Majors: Design &
Communication• Institute: Indus Valley, CBM
• Age Bracket: 23-30• Gender: Male / Female• Experience: 1 year (Relevant)• Location: Karachi
Profile Matching on Basic Factors Screened Applicants
Screening Detailed Process
Employee Referral Program
Advertisement
Employees
Job portal
HLDP
Print media
Placement Officers
Out door media
Rozee.pk
Students
How Applicant pool is created?
Testing ConceptsWhat are different types of Tests?
Single Selection(MCQs, True/False)
Open Ended Questions
File Attachment Questions
Chat
Concept Clarity/ IQ
Basic Concepts without answer
selection
Tool Specific Skills/ Detailed Concept
Non – verbal Communication Skills
Type of SkillsTest Types Required for
Mock Calls Verbal Communication Skills
Testing Process
Candidate Appeared in Test
Random Questions will appear from the Questions Pool marked for the
Candidate
Candidate Scheduled for Test
Candidate Completes the Test
Test will be checked Automatically by the System
Test Type: Single Selection
Test will be checked manually by the Domain Owner / Test Checker
Test Type: File Attachment, Open End, Chat, Mock Calls
Candidate Selected / Rejected
OR
Recruitment Userthrough System
Candidate
Automatically through System
CandidateThrough System
Automatically through System
Domain Owner/Test Checker
Recruitment Userthrough System
How is Group Discussion conducted?
Group Discussion is conducted by giving different Discussion topics (from the Pool to Topics) to the Candidates to evaluate
• Organizational Values Matching
Discussion will then be rated by the Committee on the basis of Organizational values matching.
Candidates
Group Discussion Committee• Recruitment user• OPD user• Domain owner
Group Discussion Concepts
Group Discussion Process
Candidate Appeared
Candidate will be Assessed on the Predefined Topics (from the Topics pool)
by the Committee
Candidate Scheduled for Group Discussion
Candidate Rated against the Topics by the Committee
Recruitment Userthrough System
Candidate
Committee Membersmanually
Committee Membersmanually
Candidate Selected / Rejected
Committee Membersmanually
How is Interview conducted?Interview is conducted by asking different questions to the Candidate in order to evaluate
• Too Good & too Bad areas of the Candidate• Education / Experience Practicality & Personality
Candidate will then be rated against the predefined areas of questions by the Interview Committee.
Candidate
Interview Committee• Recruitment user• OPD user• Domain owner
Interview Concepts
Interview Process
Candidate Appeared
Candidate will be Assessed on predefined Areas of Questions by the
Committee
Candidate Scheduled for InterviewRecruitment Userthrough System
Candidate
Committee MembersThrough System
Committee MembersThrough System
Candidate Selected / Rejected
Offer Management
How Profile Points Chart suggests the offer?
Education
Experience
Aggregate Assessment
Score
Check the Overall Score against the chart created
by Compensation & Benefits
Offer GeneratedProfile Points
Generated
Offer Management Concepts
Profile Points generated on the basis of - Education & Experience-Aggregate Score of Assessment
Short listed after final interview
Offer Generated
Candidate Scheduled for Offer
Offer Delivered to Candidate
Appointment Letter signed by the Candidate (Subject to Verification)
If Offer Accepted
Offer Reviewed by OPD
1) Original Documents Required Checklist2) Medical Test Document
(Generated through System)
Additionally Prerequisites of Next Step (Verification) will be delivered to Candidate
Automatically throughSystem
Automatically throughSystem
OPD User
Recruitment Userthrough System
Recruitment Userthrough System
Candidate
Recruitment Userthrough System
Offer Management Process
Verification Management
What is Verification?
Verification is the Process to verify the information submitted by the Employee in the Job Application Form by matching it with the original Documents.
Verification Concept
There are 2 Steps of verifications
Verification Step 1(verification of Information submitted by the Candidate in
Job Application form through original Documents)
Verification Step 2(Verification of Documents Originality by verifying them
through respective entities)
Verification Step 1 is performed during
Recruitment Process by the Recruitment
user
Verification Step 2 performs by
Compensation & Benefits Department
after Joining
Which Documents are Required to be verified during Verification Step 1:
Mainly 5 types of information will be verified:
Verification Concept
Personal
Educational
Professional
Medical
Criminal
These Documents will be required from the Candidate
Medical Test Document was delivered to the Candidate in Offer process for Free Medical Checkup from the predefined Hospital. The result will then be collected from the Hospital and then verified by the Recruitment user
Criminal Records will be verified by the Recruitment user
Candidate Scheduled for Verification
Candidate appeared and Provides the Original Documents on the basis of
Checklist (delivered in the Offer Step)
Information given by Employee will be Verified by matching it with the Original
Documents
Medical & Criminal verification by the Recruitment user
Any Discrepancy in the Documents, Provided by the Candidate OR Medical or
Criminal records, will be forwarded to OPD
OPD Approves / Disapproves the Candidate for the Verification Step
Candidate can be provided
Relaxation of specific days / exemption on some of the Documents
Recruitment Userthrough System
Candidate
Recruitment Usermanually
Recruitment Usermanually
Recruitment Usermanually
OPD User
Verification Management Process
Requisition Delivery Management
What is Requisition Delivery?Requisition Delivery is the last step of Recruitment Process which
completes the Requisition Cycle.
In Requisition Delivery Recruitment user will hand over the Employee(s) to his/her Domain Owner on the day of joining (subject to Verification of Documents Originality).
Requisition Delivery Concept
Requisition Delivery Management Process
Candidate Appeared on the Joining Day
Joining (Subject to Verification of Documents Originality)
Employee will be handed over to concern Domain Owner
Recruitment User(Manually)
Recommendations
1. Applicant Pool:Its been observed that there is no fixed process of creating an applicant pool which results into not sufficient application data in hand when any requirement come. That’s why ads on news paper should to publish on frequency bases not on requirement bases.Other than this they should used other Job portals such as Monster and Bayt, like they are using Rozee.pk
2. Ideal Profile:Ideal Profile is created form the existing profile already working at Axact so the Institution criteria remain limited where as many institutions have updated their selves to avoid this, institution criteria should be based on university success rate and it should be evaluated every year.
3. TestingIn types of tests there is no practical test where as there is a requirement of these type of test on some J.D’s such as Administrative work (Scanning, binding etc.) 4. InterviewThere is no defined format of interview and the committee members can ask anything they want this can also bring biasness so there should a define criteria so that every individual should be evaluated at the same scale.There should also be a physiologist among the interview committee as this approach has resulted extremely well in decision making.