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Recruitment & Selecti brar Ahmed Khan Durrani

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Recruitment & SelectionAbrar Ahmed Khan Durrani

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Values

• We remain highly convinced of our comprehensive win. • We love to learn & develop ourselves continuously. • We make self-improving process of everything we do. • We value Quality Human Resource. • We remain socially responsible and sensitive to the

environment and people.

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Holistic View

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Requisition Management

Assessment Management

Offer Management

Verification Management

Requisition Delivery Management

Approved Job

Requisition

Hired(Requisition

Fulfilled)

Scheduling

Promotion

Recruitment & Selection

Sequential FunctionsParallel Functions Processes

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Requisition Management

Assessment Management

Offer Management

Verification Management

Requisition Delivery Management

Approved Job

Requisition

Hired(Requisition

Fulfilled)

Scheduling

Promotion

Sequential FunctionsParallel Functions Processes

Concept

Job Requisition is initiated by the Domain Owner of the Department on the basis of:

•Present Resource Requirements•Future Resource Requirements

This requisition will then be evaluated & approved by the OPD user to start Recruitment Process.

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Requisition Management

Assessment Management

Offer Management

Verification Management

Requisition Delivery Management

Approved Job

Requisition

Hired(Requisition

Fulfilled)

Scheduling

Promotion

Sequential FunctionsParallel Functions Processes

Approved Job Requisition

Requisition Management

Process

Requisition Initiated

Concept

Requisition Management is to Monitor & Verify the Human Resource Requirements generated from different Departments.

Requisition can be generated on the basis of :

•Present Resource Requirements•Future Resource Requirements

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Requisition Management

Assessment Management

Offer Management

Verification Management

Requisition Delivery Management

Approved Job

Requisition

Hired(Requisition

Fulfilled)

Scheduling

Promotion

Sequential FunctionsParallel Functions Processes

Approved Requisition

Assessment Process

Candidates Assessed

(Successful/Unsuccessful)

ConceptAfter Job Requisition (initiated by the Department) approves the second step i.e.Assessment is to match the Candidate with the required Profile or Criteria i.e. (Age, Gender, Education, Experience, Preferred Location, Skills)

Some of the factors of a Profile can be evaluated automatically from Candidates data like age, gender, education, experience (already filled by the Candidate in Job Application Form)

Whereas other factors can be evaluated through different evaluation methods like:

• Initial Screening• Test• Group Discussion• Interview

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Requisition Management

Assessment Management

Offer Management

Verification Management

Requisition Delivery Management

Approved Job

Requisition

Hired(Requisition

Fulfilled)

Scheduling

Promotion

Sequential FunctionsParallel Functions Processes

ConceptAfter Candidates assessed successfully through Assessment process, the third step is to Offer the Job to the Successful Candidates.

Offer Package is generated on the basis of External Equity (market rates of the Profile) and Internal Equity (existing employees Packages).

In offer management step a Package will be offered to the Candidate and after that the Candidate can:

• Accept the Offer by signing Appointment letter

• Reject the Offer

Successful Candidates after

Assessment

Offer Management

Process

Offer Accepted/ Rejected by the

Candidate

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Requisition Management

Assessment Management

Offer Management

Verification Management

Requisition Delivery Management

Approved Job

Requisition

Hired(Requisition

Fulfilled)

Scheduling

Promotion

Sequential FunctionsParallel Functions Processes

Offer Accepted Candidates

Verification Management

Process

Candidates’Documents

Verified / Not Verified

ConceptAfter Candidate accepts the Offer the next step is verify the documents of the Candidate.

There are 4 types of documents which requires verification:

1. Personal 2. Educational 3. Experience4. Medical

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Requisition Management

Assessment Management

Offer Management

Verification Management

Requisition Delivery

Management

Approved Job

Requisition

Hired(Requisition

Fulfilled)

Scheduling

Promotion

Sequential FunctionsParallel Functions Processes

ConceptAfter Verification the Last Step of Recruitment i.e. Requisition Delivery Management is to hand over the successful or hired Candidate to the respective Department (Domain owner).

Successful Candidate after

Verification

Requisition Delivery

Management Process

Requisition Fulfilled

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Requisition Management

Assessment Management

Offer Management

Verification Management

Requisition Delivery Management

Approved Job

Requisition

Hired(Requisition

Fulfilled)

Scheduling

Promotion

Sequential FunctionsParallel Functions Processes

Candidate Scheduling

Requirement for (Assessment/ Offer

/Verification)

Scheduling Process

Candidate Scheduled

ConceptDuring the complete Recruitment Process there are different steps in which presence of Candidate is required in the Organization. For example:

• Assessment (Test, Group Discussion, Interview)

• Offer• Documents Verification

Scheduling is required to schedule a Candidate for a certain time slot to participate in the above activities.

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Requisition Management

Assessment Management

Offer Management

Verification Management

Requisition Delivery Management

Approved Job

Requisition

Hired(Requisition

Fulfilled)

Scheduling

Promotion

Sequential FunctionsParallel Functions Processes

Enterprise Needs

Promotion Process

Applicants Pool

Generated

ConceptPromotion within 4 P’s of Marketing is the function to publicize information about a product, product line, brand, or company.

Promotion can be performed through

1. Publicity2. Advertising

In Recruitment Process, Promotion is focused to attract and generate Candidates for the specific job positions through different activities of Publicity and Advertisement.

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Requisition Management

Assessment Management

Offer Management

Verification Management

Requisition Delivery Management

Approved Job

Requisition

Hired(Requisition

Fulfilled)

Scheduling

Promotion

Sequential FunctionsParallel Functions Processes

ConceptAfter Recruitment process the Requisition will be fulfilled through hiring

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Requisition Management

Assessment Management

Offer Management

Verification Management

Requisition Delivery Management

Approved Job

Requisition

Hired(Requisition

Fulfilled)

Scheduling

Promotion

Recruitment Functions

Sequential FunctionsParallel Functions Processes

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Requisition Management

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Requisition Management is to Monitor & Verify the Human Resource Requirements generated from different Departments.

Requisition can be generated on the basis of :

•Present Resource Requirements•Future Resource Requirements

Requisition Management Concepts

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Requisition Process

Monitor Prioritized Job Requisitions

Apply prioritization criteria

Prioritized list of Job Requisition

Approved Job Requisitions

Automatically through System

Recruitment User(through System)

Job Requisitions will be Prioritized on the basis

of 1) Present Requirements 2) Future Requirements

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Assessment Management

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Assessment ConceptsWhat is Assessment?

Assessment is the process to match the Ideal Profile that can work on the Job Description for which Requisition is generated.

Candidates Assessment(Ideal Profile Matching)

Selected Candidates

What is an Ideal Profile?Ideal Profile is the profile of the top performer on that Job Description.

Ideal Profile will be created based on the facts that an individual hire through that profile will be able to work proficiently on the desired Job Description.

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Assessment ConceptsHow is assessment conducted?

Basic Profile(Age, Gender, Education,

Experience, Location)

Basic IQ + Job Related Skills

Organizational Values Matching

Questions on too Good & too Bad Areas

Education / Experience Practicality & Personality

Different Factors of a Profile

Screening

Testing

Group Discussion

Interviews

Automated

Human Interaction

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Applicants Pool

Profile Criteria Applied

Screened Applicants

Applicants Pool with(Age, Gender, Education, Experience, Location)

Automatically throughSystem

• Education• Min Qualification: Graduate• Majors: Design &

Communication• Institute: Indus Valley, CBM

• Age Bracket: 23-30• Gender: Male / Female• Experience: 1 year (Relevant)• Location: Karachi

Profile Matching on Basic Factors Screened Applicants

Screening Detailed Process

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Employee Referral Program

Advertisement

Employees

Job portal

HLDP

Print media

Placement Officers

Out door media

Rozee.pk

Students

How Applicant pool is created?

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Testing ConceptsWhat are different types of Tests?

Single Selection(MCQs, True/False)

Open Ended Questions

File Attachment Questions

Chat

Concept Clarity/ IQ

Basic Concepts without answer

selection

Tool Specific Skills/ Detailed Concept

Non – verbal Communication Skills

Type of SkillsTest Types Required for

Mock Calls Verbal Communication Skills

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Testing Process

Candidate Appeared in Test

Random Questions will appear from the Questions Pool marked for the

Candidate

Candidate Scheduled for Test

Candidate Completes the Test

Test will be checked Automatically by the System

Test Type: Single Selection

Test will be checked manually by the Domain Owner / Test Checker

Test Type: File Attachment, Open End, Chat, Mock Calls

Candidate Selected / Rejected

OR

Recruitment Userthrough System

Candidate

Automatically through System

CandidateThrough System

Automatically through System

Domain Owner/Test Checker

Recruitment Userthrough System

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How is Group Discussion conducted?

Group Discussion is conducted by giving different Discussion topics (from the Pool to Topics) to the Candidates to evaluate

• Organizational Values Matching

Discussion will then be rated by the Committee on the basis of Organizational values matching.

Candidates

Group Discussion Committee• Recruitment user• OPD user• Domain owner

Group Discussion Concepts

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Group Discussion Process

Candidate Appeared

Candidate will be Assessed on the Predefined Topics (from the Topics pool)

by the Committee

Candidate Scheduled for Group Discussion

Candidate Rated against the Topics by the Committee

Recruitment Userthrough System

Candidate

Committee Membersmanually

Committee Membersmanually

Candidate Selected / Rejected

Committee Membersmanually

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How is Interview conducted?Interview is conducted by asking different questions to the Candidate in order to evaluate

• Too Good & too Bad areas of the Candidate• Education / Experience Practicality & Personality

Candidate will then be rated against the predefined areas of questions by the Interview Committee.

Candidate

Interview Committee• Recruitment user• OPD user• Domain owner

Interview Concepts

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Interview Process

Candidate Appeared

Candidate will be Assessed on predefined Areas of Questions by the

Committee

Candidate Scheduled for InterviewRecruitment Userthrough System

Candidate

Committee MembersThrough System

Committee MembersThrough System

Candidate Selected / Rejected

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Offer Management

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How Profile Points Chart suggests the offer?

Education

Experience

Aggregate Assessment

Score

Check the Overall Score against the chart created

by Compensation & Benefits

Offer GeneratedProfile Points

Generated

Offer Management Concepts

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Profile Points generated on the basis of - Education & Experience-Aggregate Score of Assessment

Short listed after final interview

Offer Generated

Candidate Scheduled for Offer

Offer Delivered to Candidate

Appointment Letter signed by the Candidate (Subject to Verification)

If Offer Accepted

Offer Reviewed by OPD

1) Original Documents Required Checklist2) Medical Test Document

(Generated through System)

Additionally Prerequisites of Next Step (Verification) will be delivered to Candidate

Automatically throughSystem

Automatically throughSystem

OPD User

Recruitment Userthrough System

Recruitment Userthrough System

Candidate

Recruitment Userthrough System

Offer Management Process

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Verification Management

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What is Verification?

Verification is the Process to verify the information submitted by the Employee in the Job Application Form by matching it with the original Documents.

Verification Concept

There are 2 Steps of verifications

Verification Step 1(verification of Information submitted by the Candidate in

Job Application form through original Documents)

Verification Step 2(Verification of Documents Originality by verifying them

through respective entities)

Verification Step 1 is performed during

Recruitment Process by the Recruitment

user

Verification Step 2 performs by

Compensation & Benefits Department

after Joining

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Which Documents are Required to be verified during Verification Step 1:

Mainly 5 types of information will be verified:

Verification Concept

Personal

Educational

Professional

Medical

Criminal

These Documents will be required from the Candidate

Medical Test Document was delivered to the Candidate in Offer process for Free Medical Checkup from the predefined Hospital. The result will then be collected from the Hospital and then verified by the Recruitment user

Criminal Records will be verified by the Recruitment user

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Candidate Scheduled for Verification

Candidate appeared and Provides the Original Documents on the basis of

Checklist (delivered in the Offer Step)

Information given by Employee will be Verified by matching it with the Original

Documents

Medical & Criminal verification by the Recruitment user

Any Discrepancy in the Documents, Provided by the Candidate OR Medical or

Criminal records, will be forwarded to OPD

OPD Approves / Disapproves the Candidate for the Verification Step

Candidate can be provided

Relaxation of specific days / exemption on some of the Documents

Recruitment Userthrough System

Candidate

Recruitment Usermanually

Recruitment Usermanually

Recruitment Usermanually

OPD User

Verification Management Process

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Requisition Delivery Management

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What is Requisition Delivery?Requisition Delivery is the last step of Recruitment Process which

completes the Requisition Cycle.

In Requisition Delivery Recruitment user will hand over the Employee(s) to his/her Domain Owner on the day of joining (subject to Verification of Documents Originality).

Requisition Delivery Concept

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Requisition Delivery Management Process

Candidate Appeared on the Joining Day

Joining (Subject to Verification of Documents Originality)

Employee will be handed over to concern Domain Owner

Recruitment User(Manually)

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Recommendations

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1. Applicant Pool:Its been observed that there is no fixed process of creating an applicant pool which results into not sufficient application data in hand when any requirement come. That’s why ads on news paper should to publish on frequency bases not on requirement bases.Other than this they should used other Job portals such as Monster and Bayt, like they are using Rozee.pk

2. Ideal Profile:Ideal Profile is created form the existing profile already working at Axact so the Institution criteria remain limited where as many institutions have updated their selves to avoid this, institution criteria should be based on university success rate and it should be evaluated every year.

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3. TestingIn types of tests there is no practical test where as there is a requirement of these type of test on some J.D’s such as Administrative work (Scanning, binding etc.) 4. InterviewThere is no defined format of interview and the committee members can ask anything they want this can also bring biasness so there should a define criteria so that every individual should be evaluated at the same scale.There should also be a physiologist among the interview committee as this approach has resulted extremely well in decision making.