axelos & best practice business value - slideshows belfast event
TRANSCRIPT
Implementing Your Cloud
Strategy Through
Best Practice
Methodologies
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IT Solutions & Consulting
SURESKILLS
LearningServices
Training & Certification
Learning Service Provision - Develop
- Support
- Manage
Training Service Provision - Certification Training
- Tailored Training
- Managed Training Services (Local)
IT Service Provision - IT Change
- IT Transition
- IT Support
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Global Best Practice – what’s next
Phil HearsumITIL PORTFOLIO MANAGER
Copyright © AXELOS Limited 2015. All rights reserved. Material is reproduced with the permission of AXELOS
The way ahead for ITIL in2015
In 2014 we listened to what
YOU had to say…
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What we heard
ITIL has the highest adoption rate of the related frameworks used within IT operations
Most CIOs and IT leaders consider ITIL to be the de facto best-practice guidance for IT service management
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Practical Guidance & Leverage Good/Emerging Best Practices
What we heard from the community
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What we heardITSM as a Profession
…and now we’re acting
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New Qualification SchemeCurrent Qualification Scheme
New Qualification in 2015
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Service Improvement (CSI)
Continual
Practical guidance Based on
AGILE
DEVOPS
SIAM LEAN
CLOUD
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AXELOS Global Team of IT Service Management (ITSM) professionals
• AXELOS has formed a global team of IT Service Management (ITSM) professionals to develop the new ITIL Practitioner qualification.
The Team• Kevin Behr (US)• Karen Ferris (AU)• Lou Hunnebeck (US)• Barclay Rae (UK)• Stuart Rance (UK)• Paul Wilkinson (NL)
• AXELOS is hosting webinars to discuss ITIL Practitioner on the 28th May 2015. The first webinar is at 10:00 UK time, the second at 09:00 Pacific time. Further information and registration details can be found on the AXELOS website:
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Improving individualcapabilities to…Adopt and Adapt
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additive evolutionITIL’s future:
AXELOS - GLOBAL BEST PRACTICE
The „AXELOS onion“
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ITIL and…
AXELOS - GLOBAL BEST PRACTICE
• Career Paths
Coming this year
AXELOS - GLOBAL BEST PRACTICE
• Continual Professional Development CPD
Coming this year
AXELOS - GLOBAL BEST PRACTICE
• Academia
Coming this year
AXELOS - GLOBAL BEST PRACTICE
• PRINCE2 Agile
Coming this year
AXELOS - GLOBAL BEST PRACTICE
• RESILIA
Coming this year
AXELOS - GLOBAL BEST PRACTICE
COMING NEXT YEAR…….
Copyright © AXELOS Limited 201. All rights reserved. Material is reproduced with the permission of AXELOS
AXELOS - GLOBAL BEST PRACTICE
Thank you
Copyright © AXELOS Limited 2014. All rights reserved. Material is reproduced with the permission of AXELOS
A WAY TODISCOVER MORE…
@AXELOS_GBP
AXELOS – Google+
linkedin.com/company/axelos-global-best-practicein
Copyright © AXELOS Limited 2015. All rights reserved. Material is reproduced with the permission of AXELOS
Best Practice
& Business
Value
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WHAT DOES IT MEAN?
HOW PEOPLE, PROCESSES &
SYSTEMS INTERACT
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DIFFERENT VERSIONS OF REALITY!
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BEST PRACTICE
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Service Management Project Management Business Analysis Lean Agile Scrum SureSkills CAP/id2™
BEST PRACTICE
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Assurance Governance Auditability Structure
WHAT DOES IT MEAN?
Adopt & Adapt Business
Value Foundation
Point Assurance!
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LeanAgileDevOpsBusiness AnalysisSix SigmaKanbanMoRMSP
LETS ALSO CONSIDER
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WHAT IT IS?
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BUSINESS VALUE & BEST PRACTICE
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DevOps is a term emerging from the collision of two major related trends1) First was also called “agile system
administration” or “agile operations”; it sprang from applying newer Agile & Lean approaches to operations work
2) Second is a much expanded understanding of the value of collaboration between development & operations staff throughout all stages of the development lifecycle when creating & operating a service, & how important operations has become in our increasingly service-oriented world
DEVOPS – AS AN EXAMPLE
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DEVOPS
DevOps (a blend of development & operations) is a software development method that stresses communication, collaboration & integration between software developers & information technology (IT) professionals
DevOps is a response to the interdependence of software development & IT operations. It aims to help an organization rapidly produce software products & services
Agile gets development interfaces with teams of developers DevOps expands this to operations to get agile approach out to operations
DevOp takes right wall - It breaks down walls!!
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DRIVERS
Use of agile & other
development processes &
methodologies Demand for an increased rate of production releases from application & business unit stakeholders
Wide availability of virtualized &
cloud infrastructure
from internal & external providers
Increased usage of data
center automation & configuration management
tools
Why?
Business need for change, including increases in desire to have automation, virtualization, agile - we might have agile development
but do we have agile release?
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SO WHAT?
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IT IS ALL ABOUT VALUE
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SO WHAT?
• Delivery Model
• Integrating 4 Ps
• Adopt & Adapt
Business Value