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    Group B4: Mark T. Brandau, Meehyun Jang, Patrick Ward5/12/2009

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    Summary ........................................................................................................................................ 3

    Introduction ................................................................................................................................... 3

    Motivation ................................................................................................................................................................. 3

    Existing Product ........... .......... ........... .......... ........... .......... ........... .......... ........... .......... ........... .......... ........... .......... ..... 4

    New Product/Solution .......... ........... .......... ........... .......... ........... .......... ........... ........... .......... ........... .......... ........... ...... 5

    Design Team .................................................................................................................................. 5

    Market Research ........................................................................................................................... 6

    User Study ................................................................................................................................................................ 6

    SET Factor Analysis ................................................................................................................................................. 9

    VOA........................................................................................................................................................................ 10

    Concept Generation .................................................................................................................... 11

    Brainstorming 1 ...................................................................................................................................................... 11

    Brain Storming 2 ..................................................................................................................................................... 13

    Sketches of Top Concepts ....................................................................................................................................... 15

    Prototype Design ......................................................................................................................... 17

    Prototype 1: ............................................................................................................................................................. 17

    Prototype 2 .............................................................................................................................................................. 18

    Prototype 3 .............................................................................................................................................................. 19

    Conclusion from the Prototypes .............................................................................................................................. 19

    Detailed Design ............................................................................................................................ 20

    Design Parts ............................................................................................................................................................ 20

    Engineering Analysis .............................................................................................................................................. 21

    Manufacturing Techniques ..................................................................................................................................... 22

    Assembly of the Parts ............................................................................................................................................. 23

    Life Cycle Assessment................................................................................................................. 24

    Cost Report .................................................................................................................................. 24

    Evaluation .................................................................................................................................... 25

    Conclusion ................................................................................................................................... 27

    What We Learned ................................................................................................................................................... 27

    Revisiting SET, VOA, and Pugh Charts ................................................................................................................. 28

    What would have we done differently? .................................................................................................................. 29

    Unresolved Issues and Note for Continuation of Project ........................................................................................ 29

    Appendix A.................................................................................................................................. 31

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    Using the time and materials available in one semester, we have identified a need and

    issue of an existing product and we searched for a new answer. After a market research, a scopeof clothes organization was chosen and we sought for any particular issue or need for the

    consumer until a certain discovery was made; the current tools available for clothes shopping

    creates large amount of hassle and waste of time. From this point, a concept was generated and

    refined through multiple brainstorming sessions, and then final concept was made into a final

    product after 3 prototypes. As the time of deadline drew closer, the design and engineering

    analysis processes become much more detailed. Through the designing process, the progress and

    outcomes were constantly evaluated to find flaws and maximize the result. The project itself

    faced many challenges as there were various issue regard to its design, but as well as the team

    work involved. As the final result, clothes hanger with variable geometry was manufactured that

    fulfilled mostly to our initial evaluation of improvement from the original, existing clothes

    hanger.

    Motivation

    Organization is one of the key factors relating to productivity in clothing stores as it cangreatly improve the experience for both the employees and the customers. Unfortunately, the

    current products available to display, store, and organize clothing articles are not entirely

    promising. These insufficient products lead to many awkward behaviors that are frequently

    observed in both the employees and the customers. In addition, the insufficient functionality of

    the available devices causes disorganization to escalate very quickly during busy shopping hours.

    It was discovered that inefficiency of organizing caused inconvenience to both shoppers and the

    employees as frustrated shoppers refuse to keep clothes in an organized state which creates more

    work for the employees. These employees must also make time to take care of customers other

    needs in a store, which is difficult when their time is sapped away trying to keep clothes

    organized. We identified this to be the problem and sought for the best solution that would

    increase the efficiency of organizing devices in clothing stores.

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    Existing Product

    Existing hangers used in clothing shop come in many different shapes but there are

    definitely some governing features such as slight angle on the shoulder pads and the overall

    triangular shape due to the hook. Even though there are variations depending on the store, the

    amount of time required for users to handle them does not vary at all. This is mainly because of

    the way the hanger is shaped; the hanger must have a hook extending out from the neck-opening

    of the clothing articles while still supporting the clothes by applying force on the shoulder area.

    Due to a requirement that clothes must be suspended in a vertical manner, the clothes hanger

    must be shaped like shown above. While this shape is optimal for hanging clothing articles, it is

    not very friendly for inserting and removing the hanger in and out of clothes rapidly. This hanger

    is also notoriously troublesome to use if the clothes have inflexible, thin neck area such assweaters and even some shirts. This information was extracted from market research, which will

    be discussed in detail in Market Research Section in page 6.

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    New Product/Solution

    As a solution, the hanger was designed to be able to change its shape so that it can be

    quickly inserted from the top, through neck-opening of clothes instead from entering from the

    bottom. This variable geometry also have handles on the top so that this tool would be operated

    easily using one hand, giving only a single motion for it to enter clothing and be released once

    the hanger is fully inserted, and ready to be hanged promptly.

    Meehyun Jang: A senior mechanical engineering, she has a strong interest in drawing whichshe used to great effect during the conceptualization of the product. During the early stage, she

    was also active for brainstorming and market researching for the issue and narrowing down the

    project scope.

    Mark Brandau: Mark is a graduating senior entering the US Navy submarine fleet. His

    main contribution to the project was in the manufacture of the prototypes. He also played a bigpart in our market research and in the writing of our reports.

    Patrick Ward: A senior mechanical engineering student who will be working next year in hishometown of Washington, D.C. doing naval engineering for CSC. Handled the bulk of the

    Computer-aided Design work in SolidWorks, and put verbal and interpersonal skills to good use

    in taking the lead in the writing of design reports and the giving of design presentations.

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    We looked into the market to see what could be improved at the retail level for clothing

    management. We asked employees at several major retail outlets, including Marshalls, Macysand TJ Max what their main issues with their jobs were. They described it as constantly turning

    over clothing that customers had tried on and carelessly left out, or, in the fitting rooms, where

    there is always turnover to be done. Employees often complained that their job is repetitive and

    inefficient. Employees to whom we showed our second prototype were greatly enthused by it,

    saying it would be a major help to them if we could make it work as advertised.

    User Study

    User 1: Home users and students

    This portion of the research, unfortunately, was done prior to the conclusion made about

    the correct question form. Therefore they were asked in a form of what are the inconveniences

    of using the following devices? or what are the inconveniences encountered while organizing

    clothes? Half of the users were interviewed by physical contact while the other half were

    contacted over the internet. The users from the physical contacts were 6 students entirely from

    Carnegie Mellon University. Many were still utilizing the clothes hangers with some use of

    drawers, and only 1 out of 6 students did not mention any trouble. Through this interaction, it

    was concluded that hangers and drawers have the following issues.

    Hangers: Very inconvenient with shirts with buttons. They tend to break in the base of its

    triangular structure. They are often let the clothes slip off.

    Drawers: They are not deep enough.

    The contacts obtained from internet were entirely students as well (2 out of 12 were high school

    students. 1 out of 12 graduated but have no job. The rest were still attending college), but they

    were not from the same school, and surprisingly, none of them were using hangers except for

    hanging larger clothes such as winter coat.

    Hangers: Not used except for coats or pants.

    Drawers: Clothes become stuck in the small gap between the drawer and its containingbox. The drawer themselves get stuck. They are incapable of being spacey.

    Baskets: More convenient than hangers and drawers, thus most users claimed to use

    them. However the accessibility is too low (they cannot find the clothes they want

    quickly).

    Other odd devices the users were utilizing were pillow cases, shelves, and cubes.

    All of them appeared to be substitutes with which to avoid using clothes hangers.

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    User 2: Department store employees

    For these users, the questioning approach changed; now they were asked to go through

    their typical day at work. Depending on the structure of the store, the workers schedule wasdifferent.

    Large Malls [Macys] : We defined this type of store to be oriented by categories.

    Employees work by their station which also includes their sections of clothes. Workers

    schedule flexibly changes between three tasks: taking care of customers, organizing or

    cleaning up, and relocating or redistributing clothes back to display. Taking care of

    customers mainly involved helping the customers check out or accepting unwanted clothes.

    Organizing clothes required workers to walk around their section and pick up any items that

    are not displayed correctly, such as ones abandoned by customers or dropped to the floor.

    Redistributing clothes was done to return all clothes into their correct section. These clothes

    pile up from multiple sources; from their station, clothes in wrong categories or section, and

    clothes from the fitting room. Taking care of customers had the highest priority, but the

    workers shared that the redistributing task took the longest time, thus the redistributing task is

    not initiated until the clothes have piled up significantly or there are no customers in their

    station. Some employees explained their tasks before the stores opens up. The tasks were

    mainly organizing, but a device called folding table and folding board(more mobile) was

    introduced. These tools are considered unattractive, thus they are usually hidden from

    being seen by the customers. This causes the employees to fold clothes using their hands

    during the time the shop is open.

    Small Store [Gap, Express] : We also defined this type of store to be oriented by

    categories, except in a smaller form. The tasks were very similar among the employees

    except that there are no stations, thus employees are separated to take care of different

    tasks (but these switch after a certain amount of time). One observation we made in the

    Express left us an odd impression was that the employees were folding clothes using folding

    boards in sight. After few questioning, they moved it away but they claimed that this was due

    to larger quantity of clothes were displayed in a folded manner on table and shelves.

    Other [TJ Max, Marshalls]: We defined this type of store to be oriented by discounts

    because the categorizing in these stores was a lot more general, and everything was displayed

    in a cluttered and chaotic fashion, only separated by sizes or by very general categories such

    as man and woman. The workers also rotated changing their tasks which were mainly

    standing by the cashier, redistributing items, and watching over the fitting room. The unique

    features of these stores was that employees were required to stand by the fitting room and

    wait for enough clothes to pile up on their rack, which are redistributed later into the correct

    section. Because organized look of the store is not as important as category-oriented stores,

    workers do not take care of clothes as much but collecting and redistributing clothes are done

    in a bigger bulk.

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    The following behaviors were observed when not employees were uninterrupted.

    Nearly constantly go back to pick up clothes from shelves, racks, and floors. (For

    Category-oriented shops) In a large mall, because each employee must take care of each

    section, they move around quite frequently.

    Look for clothes missing hangers, and hangers missing clothes.

    Reorient clothes to face the correct directions of they are not.

    When their pile in their back station is big enough, put hangers into each clothes and

    return each of them to display. (According to the worker, a mobile rack is used on very

    busy days)

    Use folding board to fold shirts, but very often simply use hands.

    User 3: Shoppers

    The same approach was used for questioning these audiences. The answers were less

    thorough as they have only one task to perform; to buy the item they desire. After a few attempts

    of directly approaching the customers, we moved on to observing instead. The following

    behaviors were observed when uninterrupted. Both behaviors were equally found in all three

    types of stores studied.

    Shoppers carried items using hands and arms to hold all clothes; it seemed to lack

    security as some clothes slide off or the hanger drops from the clothes. Even so, theshoppers avoided using carts unless they were planning to buy non-clothing items.

    Unless they were navigating the clothes in the correct direction, the clothes often end up

    oriented in an incorrect direction by the time the customers are trying to put the cloth

    back into the rack. The customers either reoriented hangers hook, or return the cloth on

    the rack by reversing the way cloth faces.

    They easily left clothes on the rack or any flat surfaces available if it was too

    inconvenient to return them to hangers.

    Push brackets of clothes on rack forcefully to create space to navigate/insert/removeitems.

    Various methods for inserting hanger into clothes quickly such as shoving hangers into

    clothes through the neck, or pushing their hand through the clothes, grab the hanger, and

    pull it inside. All methods required two hands.

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    VOA

    [Red = Existing, Yellow = existing tied with planned, Green = Planned Improvement]

    Low Med High

    Emotion Adventure

    Independence

    Security

    Sensuality

    Confidence

    Power

    Ergonomics Comfort

    SafetyEase of use

    Aesthetics Visual

    Auditory

    Tactile

    Olfactory

    Gustatory

    Identity Point in time

    Sense of place

    PersonalityImpact Social

    Environmental

    Core Tech Reliable

    Enabling

    Quality Craftsmanship

    Durability

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    After our research, we identified several areas that could be improved through the

    use of engineering. We saw that the hanger, folding board, and clothing rack could be improved

    by our team. We then had a brainstorming session that outlined a large number of concepts we

    could use, and came up with the following ideas for our product. Our project had total of 2 major

    brainstorming sessions. The first one served as a very general and unrestricted conceptual

    brainstorming whereas the second one was done with a more realistic, solution-oriented purpose.

    Also note that the first brainstorming session had a much wider scope, also including ideas for

    other products such as clothing rack and even drawers, as the final product had not been

    specifically chosen.

    Brainstorming 1

    Only the concepts that are more relevant to our final design are listed here.

    Clothes Hangers

    Folding clothes hanger with Spring Mechanism

    Pull-string retraction, possibly with some kind of lock.

    Magnetic hangers

    Ball hanger with hollow rack

    Click-top release

    Electronic alarm for misplaced clothes

    Helical device wrapping around

    Variable Length to vary separation amount

    Color coded divider by size

    Fat hanger tops to create separation

    Double-sided hook or a hook that automatically goes in correct direction

    Higher strength plastic or possibly cheap metal

    Robot to grab and sort all of the clothes

    Multiple locked settings to make it variable-width

    Customizable notches to fit different types of clothing

    Bendable small hanger you can wear your clothes with

    Loop Hanger that is adjustable

    Disconnectable hanger

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    Clothes Rack

    Cut notches into clothes rack

    Removable pants rack (hinged)

    Telescoping rack pole

    Clamps to hold clothing still while ironing

    Stacking baskets with lock to keep together

    Template for folding board for each set of clothes

    Compartmentalized clothing rack

    Bendable rack

    A clothes shopping Cart/Removable Rack

    Customer Relations

    Label showing portion of store it belongs in

    Signs encouraging customer to help keep organized

    Drop-bar/basket for loose items

    Put extra hangers at drop-box

    With this brainstorming session finished, we then selected several of the most promising

    possibilities from these concepts and then ran a detailed analysis on them by creating Pugh

    Charts.

    SelectionCriteria

    PullString

    Magnetichead

    Push-and-

    Release

    Torsional

    Springwithlock.

    ExistingFixed

    Hanger

    Weightof

    Category

    Ease of Use 4 1 4 4 -2 1

    Reductionof Effort 3 2 3 4 0 1

    Ease ofManufacture -1 -1 -4 -1 0 0.6

    GadgetAppeal 1 2 3 2 0 0.25

    Durability 2 2 3 1 -1 0.7

    Structure

    Complexity -2 0 -2 -1 0 0.5Possible

    Cost -2 0 -1 -1 3 0.6

    Weight 1 0 0 1 2 0.3

    Net Score 6.15 4.3 5.85 7.8 -0.3

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    From our Pugh analysis, we saw that a torsional spring with a lock would be the best

    solution to fill in our opportunity gap. A pull string mechanism was also considered for this one,

    but the torsional spring was selected because it allowed easy one-handed operation, unlike the

    string, which would require the use of both hands.

    Brain Storming 2

    Second brainstorming was done to search for better conceptual ideas. In parallel, it wasalso done to design the product in more detail. The second brainstorming session was notcarefully recorded but there are examples of the outcomes:

    This is a sketch for the joint concept where all the joints are shaped so that all arms can stay inthe same plane no matter how they rotate. The sketch also includes early concept for the snapjoints.

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    This is sketch of a different version of hanger with torsional spring. The design was made so thatit uses two handles instead of one. The angular distance between two handles is crucial since thefirst handle is used to unlock the clothes hanger so that it can become collapsed. This designwas disregarded due to too much number of parts as well as undesirably high amount ofcomplication.

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    The outcome of the second prototype did not drastically change the direction from the topconcepts chosen from the first prototype, but it provided the project sufficient concepts for it todevelop more into the detail.

    Sketches of Top Concepts

    Pull-String Hanger

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    Sim

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    ush-Button Locking Mechanism

    Torsional Spring in Joint

    ple folding clothes hanger with stoppers

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    Prototype 1:

    Purpose:

    Prior to building this prototype, the brainstorming stage had reduced all of our initial

    candidates down to four concepts. Even though, through Pugh chart analysis, the ranks of each

    concept were pretty clear, due to each concepts unique features, especially for the joint

    constructions, it was difficult to completely disregard any one idea. Therefore, this prototype was

    created prior to officially choosing one design, with the hope that a simple prototype would

    reveal the better concepts to use based on movement constraints and any problems encountered

    with the prototype. It was also created to be made quickly and cheaply and give us the option of

    trying out multiple designs at one time.

    Construction:

    This step of prototype itself had its own prototype and the final prototype was reached

    after multiple tries and change in plan of construction. As a result, a cardboard prototype with

    four joints and a stopper was created. This prototype design was expected to remove the

    complicated need of multiple locks for joints but instead operate only with one lock and release

    mechanism on the top joint. How it works it that, when an amount of weight is applied to two top

    arms of the structure, the lower two arms would collapse upward, but they will be prevented

    from actually collapsing by a catcher was installed at an arbitrary location where the lower

    arms and the upper arm intersect.

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    Prototype 2

    Purpose:

    This prototype has the same basic role as the first prototype, except that it had a more

    elaborate construction. This prototype was built in order to see whether the hanger will behave

    correctly with its peculiar geometry along with stoppers installed, especially when the user

    want to collapse the clothes hanger, and return it to its original position using handles.

    Construction:

    Similar to the last prototype, the basic components of the model were four heavy-paper

    joints, two identical upper arms, two identical lower arms, and a hook at the top. However, this

    time the arms were constructed from wires which were wrapped around each joint to reduce the

    friction. These wires were then wrapped in cardboard sleeves to provide extra stability, as the

    wires were very malleable and not very rigid. Also to add rigidity, the spool-joints wereextended out to provide a guiding track for the arms as they rotated and prevent unwanted

    twisting. Also, additional foam pieces were added near the side joints to serve as the catcher

    mechanism. Lastly, to prevent bending in wires, they became secured between two cardboard

    arms. The lengths of the card board arms are not long enough to touch the spool.

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    Prototype 3

    Purpose:

    The third prototype, which was the last prototype that was built before the construction of

    the final design, was made to test one of the concerns of a new change in the design; the scissor-

    like handle operation unlike the previous prototype where each handles were simple protrusion

    from each of the arms. In this design, because the handles are in scissor like orientation,

    squeezing action on the system will collapse will only apply more load onto the hanger, only

    causing it to press on the stopper without resulting any movement.

    Construction:

    It was constructed from cut wooden dowel rods, using thick paper rolls as the joints, anda hook cut off a conventional clothes hanger as the hook. The scissor-like handles were

    implemented hoping that it would work better if an elastic mechanism is applied, but because

    third prototype was not very well constructed, it resulted no new insights.

    Conclusion from the Prototypes

    One of the key facts we learned during our prototyping was the idea that we could use the

    hangers geometry to hold it up rather than a spring or a lock, something we didnt know until

    we constructed our first prototype. From the second prototype, we concluded that a scissoring

    mechanism, which we attempted to implement, wasnt practical.

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    Design Parts

    Custom Made Parts: The final product consisted of total of 6 separate parts; 5 out of 6

    of the parts were custom-made while one was purchased. The custom-made parts were

    manufactured using multiple 3D printers available on CMU campus. Multiple printers were used

    in order to meet the time requirement as well as due to each machines different size constraints

    as some parts were bigger than the printing area of the printer. All of the in-house components

    were modeled in SolidWorks to accurately detail the final design, and was printed in the material

    of ABS plastic. All the details of the dimension specifications of the manufactured parts is

    displayed in Appendix A We employed no purchased or electrical parts in this model in an effort

    to keep costs down.

    Purchased Parts: Only one portion of the final design consisted of purchased

    component, that component being the torsional spring. The details of the purchased springs

    specifications are shown below. This specific spring was chosen mainly for its wind direction

    and number of active coils. Wind direction and the leg length were chosen to fit into the shape

    and size of the final product, especially for the handle area; two handles must cross each other,

    which require one handle to overlap. This gap between two handles make flat springs difficult to

    be implemented. It can be said the same for other dimensions such as spring outside diameter

    and the leg length. Note that there were few changes in the final design in order to fit for thespring as well.

    Specification Detail

    Material Steel Music Wire

    Deflection Angle 180

    Wind Direction Clockwise (Left-Hand) Wound

    Spring Outside Diameter .803

    Wire Diameter 0.078

    Leg Length 2.000

    Maximum Rod Outside Diameter 0.500

    Spring Length at Torque 0.660

    Number of Active Coils 7

    Torque 10.446in-lbs

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    Engineering Analysis

    We ran several analyses on our final model. We had to determine if our handles were

    ergonomic enough for users to handle comfortably, and we also had to determine whether or not

    it our parts would mechanically fail under standard loading. The more important analysis was

    the ergonomic analysis we ran on the handles we used. The handles were intended for one

    handed operation, and as such we designed them so that you could easily grip with one hand.

    However, in addition to that, we had to ensure that when the handles were squeezed, the hands

    remained comfortable. To do that, we designed the handles in such a fashion that as you

    squeezed, your hand slid down, remaining comfortable, not crossing over, and sliding right into

    the notch we carved for it.

    In addition to the ergonomic analysis, we ran FEA analysis on our parts to determine if

    they would fail under load.

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    We analyzed the snap joints, which we determined were the most likely point of

    mechanical failure on the final assembly. Since we could only do proper FEA analysis on a part,

    it was important to make sure that the conditions given to the part will be as close as possible to

    the case where the part is assembled into the complete system. Boundary condition was applied

    on the flat, round surface of the joint, and the neck area of the joint since both of the surface

    will be in full contact when assembled. The loading was applied on the thinner part of themushroom shaped snap joint and the magnitude was 10N. This number was chosen so that the

    clothes hanger can hold up to 2Kg of clothes. Initially, this was thought to be an overestimate

    because of the angled surface of the top arm, distribution of clothing weight on the clothes

    hanger would not be converted to a point force at the end of the joint. Unfortunately, this was

    verified to be an underestimate because it did not take account of weight of the material; ABS

    plastic. Based on the results of this FEA analysis, we determined that the maximum stress on the

    snap joints was well within acceptable tolerances; the maximum stress in the joint was 10.4 times

    smaller than the yield strength of ABS. Our loading conditions assumed the maximum loading

    conditions expected under normal wear and tear. This analysis did not account for any extreme

    loading conditions, but those are outside normal use.

    Manufacturing Techniques

    In order to construct our final prototype, we utilized the Art Departments 3D Printer,

    which took our final CAD model and output a perfect match in ABS plastic. While a good

    method for rapid prototyping, this is a poor method for mass production, since it is far more

    expensive to use the 3D printer than is economical for mass production. No other methods were

    tested as other machines available could not manufacture parts in plastic but aluminum instead. It

    was important that our final design is not heavy, thus 3D printer was utilized. Also, because mostof parts of our design were rather miniscule, printing method appeared to be most optimal.

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    Assembly of the Parts

    Our final design was made so that each part can be easily assembled by applying light

    force into the snap joints to drive the mushroom-shaped joint into its slot. However, in the earlier

    attempt of assembling printed parts, it required too much force. Using hammer, the parts were

    able to be assembled but it resulted fracture in some of the snap joints. After this mistake, the

    design joints were modified to have more clearance between the protruding head and its hole.

    For the final assembly, a total of 7 parts were printed. These parts are displayed anddescribed on Appendix A; hook part, two handles, two top joints and two bottom joints. Once

    our final parts had been 3D printed, it was assembled in a similar manner as the previous

    assembling attempt with the test print, but required very light tap of hammer. The use of the

    hammer may have been unnecessary, but doing so helped the joints remain flush throughout the

    process which put less stress on the parts of the mechanism. The bottom joints were assembled

    first, and then the spring was inserted into the hole available in the top joints handles. After the

    spring was secure, the top handles snap joints were assembled into the holes made on the hook

    part. As a result, these joints allowed full rotation of the parts while preventing the hangers parts

    from twisting and moving out of the proper plane.

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    If our final design was mass produced, it would require a great deal of ABS

    plastic, or whichever other plastic the injection molding process utilized. The manufacturing willalso require stocks of springs which would be made of steel. Since it would be optimal to use

    injection molding to make all the parts of the hanger, a heavy amount of heat input would be

    required. Fortunately, there would not be much excess material that will become unusable since

    they will be in liquid form to cast instead of other manufacturing techniques that creates excess

    waste material such as forging or extruding. By comparison, this product will use more

    resources as well as manufacturing time and cost than the existing hangers. Therefore this

    product is not very energy efficient during the manufacturing part of the life cycle.

    While in use in the market sector, the newly designed product has an advantage when it

    comes to damage since if the bottom joints break the two bottom joints are identical andtherefore easily replaceable;. This reduces the chance of the hanger becoming completely useless

    because a piece of part has failed, which would reduce the amount of waste from the users. Also,

    all the part except the spring should be recyclable as the spring is the only part of the product that

    is not made of plastic. For this part of the life cycle, our final design would have more advantage

    by reducing amount of waste.

    Overall, it is concluded that our product will not be entirely environmentally friendly due

    to significantly high amount of energy and resources required to make a single unit of product

    compared to the existing product which has no extra parts, but is made of single piece of

    material. Even though our product showed reduces in waste during the consumer part of thecycle, it would not overcome the negative impact done by the manufacturing process; the

    prevention of hanger losing its usability completely is not significant enough.

    We spent approximately 32 man-hours of engineering time between the research, CAD

    modeling, and assembly of our product. Assuming that an engineering man-hour costs $40, this

    puts our final engineering costs at $1280. Our labor costs, which would be significantly lesscostly per hour, probably about $20 an hour, would be about $80, since we spent about 4 man-

    hours in labor on our final prototype. The manufacturing costs of our final prototype were high

    about $270 for the unit but that was due to the nature of the manufacturing as a 3D print. Once

    mass produced, injection molding could likely reduce unit costs to less than $1 a unit for

    manufacturing costs.

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    Itemized list:

    3D print of bottom joints from Chemical Engineering Machine Shop - $70

    Torsional springs - $68.95o 3D print of components from Digital Fabrication Lab - $ 129.49

    Total: $268.44

    The final version of our project was had some successful components and some that were

    a little disappointing. One highly successful aspect of the final product was the motion of the

    hinges and their range of travel. A user could ergonomically apply pressure all of the way up to

    a vertical position of the handles and easily get the hanger width down below the 10 centimeter

    mark we set as our goal based on the average width of a shirt neck. Also, the hinge joints were

    highly successful at creating a snag-free, single-plane motion that allowed our design to very

    easily slip in and out of shirt-necks.

    Operation of Hanger in SolidWorks

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    In the final manufacture and distribution of our product, there are several key points that

    we figured out will be important. One would be the gadget appeal of the snap joints we used,

    with demonstrations of their smooth operation and the way that they hold their disk shape to

    prevent snags in the clothing. Another would be to devote a lot of attention to making people

    realize the hassles that they put up with using regular hangers to make them realize the ways that

    our product could benefit them. Finally, the key point would vary based on who the target

    audience is. For large-scale chains we would need to have effective demonstrations laid out that

    show how much efficiency can be improved by our product with every article of clothing, and

    thus make the case of how much more effective their employees could be if our product was

    implemented. As for home-users, it would be very important to show how effective it is on the

    specialty garments, as they will not interact with the hanger as much and therefore will need to

    see significant improvement in each use to make it worthwhile.

    What We Learned

    Through lectures and group works, we felt our exposure to the earlier stage of design

    process was extremely valuable. While some parts were intuitive, such as brainstorming and

    researching sessions, optimizing the outcome and method for effective early design process was

    obtained as well as identifying flaws of our own methods. During the early design process, it was

    identified that the communication between teammates were not very sufficient and believed that

    tasks such as brainstorming and researching could be achieved individually. We decided that thismust be rectified due to insufficient results as well as extreme difficulty of processes because

    each of the tasks was being completed by a single person separately. It was also noted during this

    time that when researching and brainstorming occurs in parallel, the results improved. As we

    moved on in the design process, our function as a group improved significantly, and much more

    progress was made of higher quality. These group work skills were another place that we grew a

    great deal over the course of the semester as a result of this project.

    We felt we received a very rare opportunity to see how engineers must explore the users

    in order to identify the problem with the highest opportunity. It was not entirely intuitive in the

    beginning that the way the problems and questions are posed the consumer can affect how theyrespond. We treasure the researching guides given to us to improve communication between the

    consumers, and we believe that method used on this stage can create very strong impact on the

    final design.

    The general process of the entire design was rather intuitive, but it felt significant for us

    that we were exposed to some of the details and its methods. For example, the concept of

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    prototype was very easy to understand, but to be exposed to its true purpose, evaluating

    discoveries and going through multiple iterations made us take a second look at what we are

    actually doing and how the design evolves through the changes we make. We also felt it was

    important that we were assigned to make a short progress report on prototypes as we were to

    evaluating our own process and were able to pick out flaws in our method and approach. We are

    slightly disappointed that we failed to make a very detailed prototype that showed clear

    improvements. Due to lack of effort in planning ahead, our third prototype would not give us

    many insights what issues or advantages our final product would have. We also felt that this

    hindrance reduced our maximum possible experience of the process of prototyping.

    This was not done through any specific activity, but we learned, throughout the process,

    important considerations that must be put into the design. For example, learning about the

    evaluation of a life cycle of a product left us a great impression. It was not something that was

    reminded us to think about during early conceptualization, but it was extremely important to take

    it into consideration as all the product is part of the giant cycle within our environment.

    We all entered the class assuming once we had identified the problem we would

    implement a solution and be done with it. We also learned a lot about the entire process of going

    from initial design to final physical implementation. Moving from problem identification to

    concept generation via brainstorming, to concept selection via Pugh analysis, all the way to final

    prototyping really gave us an appreciation of the entire arc or the design process, something we

    hadnt been through before in other classes and it was really beneficial. The brainstorming

    session and guidance we received from the course faculty were in particular useful towards our

    overall understanding of the design process.

    Revisiting SET, VOA, and Pugh Charts

    As for our goals, we accomplished much of what we set out to in our SET and VOA

    goals. Socially, our product could easily lead to neater, better organized homes and retail outlets,

    as well as creating a far nicer and neater shopping environment. That would carry over into our

    economic factor successes, with the neater store and better environment encouraging people to

    shop at the location using our product. Our product would also increase employee efficiency,

    leading to higher profits for the parent company. As for our VOA factors, we accomplished

    much of what we set out to do there as well. In the areas of durability and comfort, we created a

    product that is flatly superior to the existing clothes hanger. Our product is also significantly

    easier to use, which was the primary goal of our project. The aesthetic look of our product is

    also much better, creating a look that makes our product look good rather than the appearance of

    existing products, which look cheap. Overall our final prototype accomplished much of what our

    SET and VOA analyses indicated we needed to do.

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    Looking back at our Pugh Analysis, we accomplished most of what we set out to do with

    that set of criteria. Our two biggest goals were to improve ease of use and reduction of effort.

    While we solidly accomplished ease of use, the reduction of effort category still leaves some

    room for improvement. As for the other criteria, our hanger certainly has a great deal of gadget

    appeal, and while it is harder to manufacture and costs more than existing products the long-term

    savings from increased employee efficiency our product allows for would offset these.

    Unfortunately we believe our final product had significantly large negative effect on the ease of

    manufacturing criteria as well as some other important criteria that was not mentioned in the

    Pugh chart. First off, our final design uses much more amount of material in order to be

    produced compared to the original clothes hanger. Secondly, our final design requires act of

    assembling. While joints were required to accomplish our design, it adds too much complexity of

    the overall product and will not be ideal for a product that must be mass-produced very quickly.

    However, we believe the complexity was added in order to fulfill the project requirement and

    decided not to update our Pugh chart.

    What would have we done differently?

    We see many things would have done differently in our project. One of the biggest

    weaknesses came during the prototyping process where we did not use our opportunity to make

    huge design leaps effectively, instead settling for a more gradual evolution that was less helpful.

    Toward the end, this left too many significant design changes to implement which led to such

    difficulties as the torsional spring operation. We believe that if we went through more iterative

    process creating prototypes, these issues would have been addressed earlier and created a more

    functional final product.

    In addition, early on in the design process the group coordination was a major weakness

    for us. This led to a lack of progress that put us into an early hole as there was not enough

    collaboration to accomplish enough in a timely fashion. While we improved during the later

    stages of the project, we certainly would start out the project working much better in the early

    stages were we to go through this again, and we feel confident that this would yield better

    results.

    Unresolved Issues and Note for Continuation of Project

    The major unresolved issue at present is that our hanger does not allow for easy one-

    handed operation. One of the issues was friction between the legs of the spring and the ABS

    hole supporting the spring. In fact, the support for the spring was not very well constructed, thus

    the spring could not apply equal amount of torque onto both top legs, which caused irregular

    movements and prevent two arms from smoothly folding together. Also, our plan to use a

    torsional spring did not consider the extra torque into the unwanted axis; the torque that will

    cause snap joints on the hook to pop out. As such, our final prototype was imperfect. By either

    creating a torsional spring that does not impart a twisting moment on the hanger or by returning

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    to a pure geometry system for maintaining shape similar to our second prototype, we feel this

    issue could be easily addressed. Future teams attempting this project should look into either of

    these as solutions to fully finish the design.

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    Engineering drawing of custom made parts

    Hook

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    Bottom Joints

    There are two bottom joints in the final assembly. Note that both are identical and were both

    manufactured using specifications shown below.

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    Right Handle

    Note that when assembled, this handle is actually interacted in the left side.

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    Left Handle

    Note that when assembled, this handle is actually interacted in the right side.

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    Right Top Arm

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    Left Top Arm