b2b search marketing

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+ B2B Search Marketing Business Marketing Association of Kansas City Feb 20, 2014 David Vogel

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80% of modern B2B buyers start their product research using a search engine. Is your organization positioned to capture that traffic? During this presentation, we’d discussed how Google works, how you can impact search results, and the real-world tactics businesses are using to increase their search traffic and conversions. You’ll learn: - Recent trends in search marketing you must be aware of - The classic challenges of search marketing for B2B, and how to overcome them - At least three things you can do immediately to improve your Search Engine Optimization and Pay Per Click results Presentation by David Vogel at the Business Marketing Association of Kansas City on Feb. 20, 2014.

TRANSCRIPT

Page 1: B2B Search Marketing

+ B2B Search Marketing Business Marketing Association of Kansas City

Feb 20, 2014

David Vogel

Page 2: B2B Search Marketing

+ About Me

David Vogel

Digital Marketing Manager

Layered Tech (cloud & hosting provider)

Board Member

Business Marketing Association

of Kansas City

#BMAKC @DavidVogelDotCo

Page 3: B2B Search Marketing

+ Agenda

Why Search Matters

Where Search Marketing has been… and where it’s Going

Common B2B Challenges & Solutions

Framework for SEO projects

Quick Wins

Appendix:

Search Lingo

Building your Digital

Marketing Career

SEO & PPC 101 Resources

#BMAKC @DavidVogelDotCo

Page 4: B2B Search Marketing

+ Why Search Matters

Page 7: B2B Search Marketing

http://connect.relevance.com/a-tale-of-two-studies-establishing-google-bing-click_through-rates

Page 8: B2B Search Marketing

+ Where Search Marketing

has been…

Page 9: B2B Search Marketing

#BMAKC @DavidVogelDotCo

What’s my motivation?

Page 12: B2B Search Marketing

+ Evolution of Search

#BMAKC @DavidVogelDotCo

Search Engine Technology

Search Marketing Tactics

Keyword

relevancy

Keyword

stuffing

Spammy links

(buy, trade or hack) More strategic

keyword stuffing

Less spammy-

looking links

Page Rank

(link-based scoring)

Matt

Cutts Ongoing algorithm updates…

Better

UX

Page 13: B2B Search Marketing

+ Evolution of Search (cont’d)

#BMAKC @DavidVogelDotCo

Search Engine Technology

Search Marketing Tactics

Localization

Locally relevant

content & links

Invest in

social media

& content

Admit defeat of

blackhat tactics

Semantic

search

Social

signals Matt

Cutts 2.0

Oh Crap!

Author

rank

Algorithm

updates

named

after

animals

Wailing &

gnashing

of teeth

Page 14: B2B Search Marketing

+ …and where Search

Marketing is Going

Page 15: B2B Search Marketing

+ Authoritative & Engaging Content

The next era of search marketing will be won by content that:

Is created by trusted sources

Captures attention

Engages visitor

Is worth sharing

#BMAKC @DavidVogelDotCo

Page 19: B2B Search Marketing

+ Blogging Example:

#BMAKC @DavidVogelDotCo

Page 20: B2B Search Marketing

+ B2B Challenges

Page 21: B2B Search Marketing

+ B2B SEO Challenges: Ambiguity

#BMAKC @DavidVogelDotCo

Page 22: B2B Search Marketing

+ B2B SEO Challenges: Ambiguity

Page 23: B2B Search Marketing

+ B2B SEO Challenges: Ambiguity

An ambiguous website leads to poor rankings and traffic.

The solution:

Research the keyword phrases used to search for your solution

Architect site to support these keywords

Make content speak the same

language as your audience

#BMAKC @DavidVogelDotCo

Page 24: B2B Search Marketing

+ B2B SEO Challenges: Ambiguity

#BMAKC @DavidVogelDotCo

Page 25: B2B Search Marketing

+ B2B SEO Challenges: Ambiguity

#BMAKC @DavidVogelDotCo

Page 26: B2B Search Marketing

+ B2B PPC Challenges

Compared to B2C:

Longer buying cycle with lots of touch points

Niche targets spread across wide geographic area

Smaller search volume

More expensive keyword bids, but

Higher customer value

#BMAKC @DavidVogelDotCo

Page 27: B2B Search Marketing

+ B2B PPC Challenges: Reporting

#BMAKC @DavidVogelDotCo

Initial

search

More

targeted

search,

clicks ad,

visits site

Branded

search,

click

organic

result

Served

retargeted

ad, visits

site

Types in

site url,

completes

contact

form

5,428 sales

and lead

nurturing

touches Contract

signed

Search Engine Technology Prospect lifecycle (web traffic analytics)

Sees news

about

company,

clicks to

site

Lead lifecycle (CRM)

Page 28: B2B Search Marketing

+ B2B PPC Challenges: Reporting

Solution 1: Tech Upgrade

Only way to tie data on specific

visits to lead/customer data is

integrating web marketing

software with CRM.

Track micro data on specific

leads, plus tie real ROI to your

PPC, SEO & Social campaigns.

Page 29: B2B Search Marketing

+ B2B PPC Challenges: Reporting

Solution 2: Free tech for Macro view

1. Install Google Analytics

2. Create “Conversion Goals” for lead

form completions or engagement goals

3. Link to AdWords for PPC

conversion data (Cost

Per Conversion, etc)

#BMAKC @DavidVogelDotCo

Page 30: B2B Search Marketing

+ An SEO Framework

Page 31: B2B Search Marketing

+ An SEO Framework

#BMAKC @DavidVogelDotCo

1) Keyword Research

Build keyword database containing:

•Estimated Traffic

•Competition Level

• Judged Relevancy

•Topic Grouping

2) Site Architecture

Design architecture to support:

•Keyword topic groupings

•Content needed to gain links

•Content needed to convert visitors to leads

3) Content Creation

Write and design content that is:

•Engaging

•Link-worthy (authoritative)

•Optimized for keywords

•Moves reader down sales funnel

4) On-Site SEO

Optimization of page

elements

Internal linking

Technical elements

5) Off-Site SEO

High-quality link building

Strategic outreach to influencers

Social promotion

6) Analysis & Optimization

Traffic & behavioral analytics

Rank tracking

Conversion optimization

Page 32: B2B Search Marketing

+ Quick Wins

Page 33: B2B Search Marketing

+ Quick Win: Keyword Research

Identify potential demand for product/service

Learn how to speak your prospect’s language

Judge competition and ranking potential

Guide website architecture

#BMAKC @DavidVogelDotCo

Page 34: B2B Search Marketing

+ Quick Win: Keyword Research

Keyword Keyword Group

Estimated Traffic

Pay Per Click Impressions

Competition Level

Current Ranking

Ranking Page

Keyword 1 Group A 24,600 749 76 -

Keyword 2 Group A 8,300 76 65 37 www…

Keyword 3 Group B 760 18 42 14 www…

Keyword 4 Group C 185,200 - 92 -

Keyword 5 Group C 79,300 315 87 73 www…

Google Keyword Planner

https://adwords.google.com | http://moz.com/products | http://tools.seobook.com/firefox/rank-checker/

AdWords

Page 35: B2B Search Marketing

+ Quick Win: Low-Hanging Links

Your vendors and partners

Provide testimonials for their website

Offer to be featured in online case study

Guest post on how you use their solution

Charities you support

Organizations you’re a member of

Executive/Board Member bios on other websites

#BMAKC @DavidVogelDotCo

Page 36: B2B Search Marketing

+ Quick Win: Improve Top 10 Pages

Your Top-10 webpages may account for >50% of total traffic

Take fresh look (or get outside perspective):

Are their user experience issues (technical, copy or design)?

Does content payoff visitor’s expectations?

Is pay engaging for skim readers?

Does it move visitor down funnel? Are their strong CTA’s in place?

#BMAKC @DavidVogelDotCo

Page 37: B2B Search Marketing

+ Quick Win: Remarketing

Stay top of mind during lengthy buying cycles.

Will likely become your highest-ROI PPC tactic.

Incredibly easy to implement:

Create text ads, image ads, and landing page(s)

Place remarketing code on site

Google will cookie visitors, then show them your ads on other sites

Start with Google Display Network, expand to cross-network platforms

#BMAKC @DavidVogelDotCo

Page 38: B2B Search Marketing

+ Quick Win: Negative Keywords

Fastest way to improve your PPC

ROI

Eliminates wasted spend and

improves Quality Score

Helps you avoid spend on B2C

searches

#BMAKC @DavidVogelDotCo

Page 39: B2B Search Marketing

+ Quick Win: Negative Keywords

To get started:

AdWords > Keywords > Details > Search Terms: All

Select and exclude irrelevant searches.

Make broader rules using library: “Campaign Negative Keywords”

Great list of B2B negatives to consider: http://www.komarketingassociates.com/blog/200-plus-negative-keywords-to-consider-for-b2b-ppc/

#BMAKC @DavidVogelDotCo

Page 40: B2B Search Marketing

+ Connect

Email: [email protected]

Web: http://DavidVogel.co

Twitter: @DavidVogelDotCo

Google: +David Vogel

LinkedIn: /in/dlvogel

#BMAKC @DavidVogelDotCo

Page 41: B2B Search Marketing

+ Connect

Email: [email protected]

Web: http://www.LayeredTech.com

Twitter: @LayeredTech

Jobs: http://www.layeredtech.com/careers/

Page 42: B2B Search Marketing

+ Appendix

#BMAKC @DavidVogelDotCo

Page 43: B2B Search Marketing

+ Search Lingo

Page 44: B2B Search Marketing

+ Resources

#BMAKC @DavidVogelDotCo

Introductory: •http://moz.com/beginners-guide-to-seo

•http://searchengineland.com/seotable

•http://www.davidmihm.com/local-search-ranking-factors.shtml

•http://www.wordstream.com/articles/what-is-google-adwords

Daily Reading:

•http://blog.hubspot.com

•http://moz.com/blog

•http://searchengineland.com

•http://www.ppchero.com/

•http://www.certifiedknowledge.com/

•http://sethgodin.typepad.com/

Page 45: B2B Search Marketing

+ Building Your Career

Page 46: B2B Search Marketing

+ Building Your Career

Why Digital?

No barriers to entry

FREE KNOWLEDGE

Continued growing demand

Constant change

Fun combination of Strategy, Analytics and Creativity

#BMAKC @DavidVogelDotCo

Page 47: B2B Search Marketing

+ Building Your Career

Practice what you’re learning

Help A Friend (small biz, non-profit, startup):

Google+/Maps listing

Use free $100 to setup/test PPC

Build a simple website

Repeat for great experience and portfolio pieces

Volunteer for internal projects:

Research in advance of initial meeting

Come with questions and suggestions

#BMAKC @DavidVogelDotCo

Page 48: B2B Search Marketing

+ Building Your Career

Show your knowledge by sharing

Blog, or at least comment

Relevant Q&A sites (Quora.com, MarketingProfs.com, moz.com)

Curate and share relevant content

Setup Google+ and start building your Authorship Rank!

Build a portfolio/résumé site

#BMAKC @DavidVogelDotCo