back to being co-op: a story of crisis, rebuild and renew · richard pennycook 1 angel square,...
TRANSCRIPT
Back to Being Co-op:
A story of crisis, rebuild and renew
Hello!Craig Whaites, Group Head of Leadership & Learning
Some insights about how we led
our Co-op from the brink of
collapse back to a profitable and
engaged business
Play video called ‘HRD Summit – Back to Being Co-op’
Live poll….
How many people are employed by Co-operative
enterprises worldwide?
1. 2.5 million people
2. 25 million people
3. 250 million people
https://gameday.eu.doubledutch.me/?sessiontoken=e0639344-20dc-4a8a-
88c8-d493ebf8cadb&mod=polls&pollId=12418
Our Group
20% shareholding
Insurance
Food
Legal Services
Electrical
Funeralcare
RESCUE
REBUILD
RENEW2013 – 30 Sept 2014
1 Oct 2014 - 2017
2018 onwards
The Co-op recovery – we are on a ten year journey…
Three very different interdependent phases
1. Be clear on Purpose & align
everything to it
A clear Purpose
Championing a better way of doing business for you and
your communities
More members
More engaged
Trading more often +1m members
£100m to members & community
50% sales from members
The Ambition
2. Employ the very best and build them
into a fantastic team
Monday 29th December 1913Est. 1785 in London Price: 2d
…for hazardous journey. Low wages,
bitter cold, long hours of complete
darkness. Safe return doubtful.
Honour and recognition in event of
success.
Sir Ernest Shackleton 4 Burlington Street, London
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With financial section and literary supplement
The London Times
MEN WANTED..
Tuesday 24th February 2014Est. 1844 in Rochdale Price: Very Competitive
…for a 3 year expedition to rebuild
our organisation. It will be one of the
most challenging journeys of our
careers, but ultimately the most
rewarding. Life jackets and other
support will be provided….
Richard Pennycook 1 Angel Square, Manchester
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Championing a better way of doing business for you and your communities
The Co-op Times
LEADERS WANTED..
3. Inform, engage and empower
colleagues to get on with the job
How we are going back to ‘Being Co-op’
Wining 10
Meaningful Membership Revitalising our Brand Being Co-op
Co-op 1968 inspiration
Back to Being Co-op
Our ‘Being Co-op’ programme
Engaged colleagues who are aligned with our Ways of Being Co-op
and actively contribute to the successful delivery of our Purpose and
strategy, and are proud to be a member of the Co-op.
Ways of Being Co-op
(Our values)
Developing, embedding
& sustaining in
behaviours and all our
colleague ‘touch points’.
Being a Co-op Leader
(5600 Leaders)
Our leaders are a
consistent and powerful
team of role models who
empower their teams
with the Purpose and
Ways of Being.
Back to Being Co-op
(All colleagues)
Our Re-induction
experience. All
colleagues participate in
an exciting, engaging
event.
Colleagues first
Being a Co-op Leader
Being a Co-op Leader
Back to Being Co-op Events
We’ll create a
workplace where
we all feel
responsible,
valued,
empowered and
trusted to do the
right thing
Do what matters most
Be yourself, always
Show you care
Succeed together
Play video called ‘HRD Summit – Talkback results’
1. Be clear on Purpose & align everything to it
2. Employ the very best and build them into a fantastic team
3. Inform, engage and empower colleagues to get on with the job