back to school tips and tools best practices, ideas, tips and tools for learning and development...
TRANSCRIPT
Back to School Tips and Tools
Best Practices, Ideas, Tips and Tools for Learning and Development Professionals
presented by Greater Boston ASTD Members
Sharing the best stuff we’ve collected from industry thought leaders, conference speakers and experts in 2013
Opening Presenters:Tom MartinPatrice Lyon-HollingerNancy Giard
(Intermission for Networking)
Keynote: Mark Simon
My Friend SAM
Presented by Tom Martin A conversation on creating training Synopsis of ideas from a book by Michael
Allen
Your Take-Away from This Conversation Introduction (or re-acquaintance) to a
training design approach
Another tool in your kit
Our Conversation
How many of you consider yourself: A trainer? An ID? A facilitator?
How many of you create training material?
What techniques do you use to create training material? ADDIE
What techniques do you use to create training material? Dick and Carey
What techniques do you use to create training material? SAM
SuccessiveApproximationModel
SAM is based on Agile
Agile is a software development process http://www.agilealliance.org
Agile has a manifesto Four values and twelve principles One of its principles is to satisfy customers via early
and continuous delivery of valuable software The relevancy to training is rapid delivery Rapid sounds great, but how?
Rapid = short iterations
Development cycles are broken into two-week sprints
Daily meetings are held They are called scrums They last 15 minutes You “stand and deliver”
What did you do yesterday What will you do today? What impediments do you face?
Two weeks?
The point of sprints is to develop something quickly and put it into the customers hands
You’re looking for feedback By delivering quickly you learn how close you are It keeps you focused I find greater accountability
Summary of Your Introduction to my Friend SAM What did you learn?
SAM is a rapid design model There are two-week sprints
There are daily scrums
The point is to deliver material rapidly
SAM is another tool in your kit
Our Brains – Patrice Hollinger
www.DrTerraCaudill.com
www.neuro-link.org
David Kelly's – “Curation Beyond the Buzz Word”
Presented by Nancy Giard Overheard at ICE 2013,
Dallas TX Link to Session info &
a wealth of Resources
[email protected]/Endivehttp://davidkelly.me
Performance consultant focused on social learning
David Kelly's – “Curation Beyond the Buzz Word” What is curation?
What do you think it is? Good curation includes feedback (user ratings) and analytics
(behind the scenes selection of content and methods) Can machines curate? David says it requires humans
Who curates? David’s mom does. Do you?
Five primary types of curation 1. Aggregation2. Filtering3. Elevation4. Mash Ups & Sharing5. Timeline
“You filter for yourself, you
curate on someone else’s
behalf”
David Kelly's – “Curation Beyond the Buzz Word”
Why curation for learning? It’s not instinctual for trainers, it’s a new skillset Curation provides focus to the “fire hose” of internet
information sprayed at learners Curation leverages content Curation adds value
How to curate? Listen – conversations, social media, RSS, emails, data, newsletters,
blogs, discovery, explore Analyze – ideas, insights, context, culture, thoughts, comments, style Share – links, timely, photos, questions, videos, articles, attribute your
sources, filter
Closing Words Do you have to be an expert to curate? Yes! ScoopIt App
“You need to become part of, and not
just listen as a member of
these professional
networks you participate
in”
Dan Steer's “How to improve formal learning with Social Media”
Presented by Nancy Giard Overheard at ICE 2013, Dallas TX Link to resources
About Dan SteerTrainer, L&D consultant, speaker and learning professional
http://dansteer.wordpress.com/author/dansteer
Dan Steer's “How to improve formal learning with Social Media”
Don’t use social media if you don’t know all of the following
1. Social Objectives (what are we doing?) Examples: share best practices, work across
geographies, build relationships, reduce costs.
2. Know your “MED” (Minimal Effective Dose) The smallest amount of the right stuff to get
the desired outcome
3. Know your audience/customer
“Do in the classroom only what can’t be
done outside of
the classroom
”
Dan Steer's “How to improve formal learning with Social Media”
Before Training – Using Social Media For an upcoming class, Dan Steer did a video
introduction of himself and sent to participants prior to them coming. The video included: Quick review of course outline Talked about his background Gave an assignment to complete a survey monkey
questionnaire with only 3 questions: 1. What’s your favorite book or movie? 2. What’s something interesting about you? 3. What are your expectations for this training?
Dan Steer's “How to improve formal learning with Social Media” During Training
He started class by printing survey monkey answers. The facts get put onto separate sheets and a “cowboy roundup icebreaker” gets those back to their owners
Meanwhile, Dan puts expectations they reported onto flipchart paper and opens class with “here are your expectations”
Tools for collaborating during training www.padlet.com “we give you a blank wall. You put
anything you want on it, anywhere. Simple yet powerful” www.Pearltrees.com (started in France) www.Polldaddy.com
Dan Steer's “How to improve formal learning with Social Media”
Overcoming Challenges
How do you manage resistance?
Identify Pioneers, start with them, don’t worry about late adopters and reluctant until later
Start with exiting tools Go slowly Give positive feedback
“You can require social media by putting it in people’s performance objectives, but that’s a little over-controlling”, Dan joked.
John McDermott’s "Getting and Keeping Attention: Lessons Learned from Marketers and Storytellers"
About John McDermottCPLP, results-focused learning & performance coach, mentor and speaker
Presented by Nancy Giard Overheard at ICE 2013, Dallas TX Link to resources
http://johnmcdermott.com
John McDermott’s "Getting and Keeping Attention: Lessons Learned from Marketers and Storytellers"
Are “trainers” like “marketers” ? More than ever before!
John used to do software training, he’d show them something cool in Word. They’d forget. Why?
Because he taught the FEATURE and didn’t focus on the BENEFITS
“Marketing starts with selling the benefits.
People need to know what to do with what
we teach them”
John McDermott’s "Getting and Keeping Attention: Lessons Learned from Marketers and Storytellers"
Do eLearning Trailers for your trainings to market them
When you browse your LMS, what titles interest you?
Good Headlines Are Specific: 7 Habits” vs “A Few Habits” Create suspense: it lets people know what’s ahead
Sample Titles to get you thinking:- For negotiation training:The Bold Ones Win- For business writing: Get Your Message Across- For computer networking/social media: Connect With Everyone, Anyone, or Just Who You Want- For public speaking: Big Audience, Zero Puking
“All of marketing and all of training is to get people to make a change. Buy this instead of that, do it this way instead of that way.”
ASTD National - Resources ASTD Connect (virtual networking) T&D Magazine Access to Career Center & Job Bank Training Literature Database (20,000+ articles) “The Buzz” Weekly email newsletter WLP Scorecard (real-time benchmarking) Annual State of Industry Report Webcasts ExecuBooks – free subscription & access to use
ASTD Local (GBASTD)- Resources
Professional Networking Monthly Dinner Programs for $10 featuring
Tech Talk in depth showcase Long Networking Break National & Local Keynote Speakers
Discounted Bundled National ASTD Membership Members only access on massastd.org Members only LinkedIn Group Volunteer locally to get more involved in your
profession
Networking Break, then Keynote with Mark Simon
Visit www.massastd.org for a copy of this presentation and to continue learning and networking!