background update a smooth start! technique and enforcement car traffic from now on?
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First impressions of congestion charging in Stockholm Jenny Källström, Analysis and Society division. Background update A smooth start! Technique and enforcement Car traffic From now on?. Work group meeting with CEDR’s EFC-team in Berlin 20 January 2006. - PowerPoint PPT PresentationTRANSCRIPT
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20 January 2006
Swedish Road Administration
First impressions of congestion charging in Stockholm
Jenny Källström, Analysis and Society division
Background update A smooth start!
• Technique and enforcement
• Car traffic
From now on?
Work group meeting with CEDR’s EFC-team in Berlin 20 January 2006
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20 January 2006
Swedish Road Administration
• Charges are part of the three stages Stockholm trial• Charges Jan 3 – July 31• Single zone boundary encircling the inner city of Stockholm (34 sq.km)• The Essinge link (part of E4) not included• Each passage into and out of zone between 6.30 and 18.29 costs €1-2• Maximum daily charge/vehicle: €6 • 18 control points• revenue back to regional public transport
Website: www.stockholmsforsoket.se
Congestion charge trial in Stockholm
E4
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20 January 2006
Swedish Road Administration
July 04 Contract signed with IBM
8 April 05 Contracted work with IBM is resumed
16 May Customer service openedNew website: www.stockholmsforsoket.se
May – Sept Control points are built, starting mid MayAll control point is completed
August Transponder agreement with autogiro can be signed
September Possible to apply for exemption from tax liability at the Swedish Tax Authority
November Transponders are distributed
Sept – Nov The system is integrated and tested
Dec 22 The system is delivered
3 Jan 06 Congestion charge trial begins
Congestion charging - SRA responsibilitiesTo procure, build and operate the system for congestion charge payment. (From roadside equipment to callcenter and payment processes. Provide information on how to pay the congestion charge.)
Massive information campaign on how to pay
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20 January 2006
Swedish Road Administration
City of Stockholm
Frontline Fact-based answers about how and why: Information, handling transponders, registration and payment issues
Backoffice Complex issues such as compensation claims, complaints, incorrect payments, reminders, re-examinations
Customer service – the outward image to a joint ownership
E-mail, telephone, fax, letters
How? Why?
3rd line Authority decisions: Responses from specialists/administrators
SRA National TaxBoard
EnforcementService
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20 January 2006
Swedish Road Administration
No interoperability with other Scandinavian
toll schemes during the trial.
Payment points: No barriers, no stopping, no roadside payments
Automated identification- Photographs of licence plates from front and rear- Transponders (DSRC)
The transponder is unique for each vehicle
Road
Laser detectorCamera rear Camera frontAntenna
Road
Laser detectorCamera rear Camera frontAntenna
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20 January 2006
Swedish Road Administration
Road-side EquipmentCamera Laser Antenna
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20 January 2006
Swedish Road Administration
Payment within five days after the passage- vehicle owner liable to tax
14 15 16 17 18 19 20 21 22 23Wed Thurs Fri Sat Sun Mon Tues WedMonday Tuesday
Passage Giro
Autogiro
Internet bank 7-Eleven
Pressbyrån
SRA account
Calendar:
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20 January 2006
Swedish Road Administration
Congestion charging – a smooth start!Technique and enforcement:– Technical system works well – Procedures: a lot OK, some need further developement
• Major problem with business payment solutions due to car ownership structure, but solution on its way
• Customer service deals more with solving problems than expected at this time
– Amount of transponders: approx. 400 000 distributed so far– Identification
• OBU: 50 % • OCR: 45 %• MCR: 5 % (lower manual administration than expected)• Only about 1000 car/day are not identified → high reliability
– Exemptions: 15 %– Tax decisions: approx. 100 000/day (increasing)– Revenue: € 250 000/day (increasing, expected total during trial: € 40-50
milj)– Soft transition → reminders for the first week intentionally not sent out until
now (otherwise payment within 5 days)– 200 appeals so far
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20 January 2006
Swedish Road Administration
Congestion charging – a smooth start! cont.
• Turbulent preparation – Preparation time half of what is usually needed; late take over by
SRA and lawsuits– Transponders: late orders from public, problems with autogiro– Integrity: camera monitoring, internet, protected identities– Payment: short time (5 days)– Stolen registration signs
• Staff: 700-800 people • Budget: SRA €190 milj + other Stockholm trial stages €
190 milj = € 380 milj
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20 January 2006
Swedish Road Administration
Congestion charging – a smooth start! cont.
• Traffic effects – ”where did the traffic go?”– Large reduction of traffic into and out of zone: passages approx. 25 %
down during charging hours compared to autumn average:• Low traffic season and holidays• Changed travel patterns due to congestion charges
– More traffic before and after charging hours.
– Increased demand for links outside of zone. So far so good – no major congestion or delays in travel time (low traffic season). With increasing traffic during spring problems can arise – esp. at Southern tunnel link.
– Some cars park before control points if tax is about to be lowered or free…
– Only small increase in travel demand for public transport so far →
– At the moment quite a few travels are probably cancelled → we will just have to wait and see how travel patterns stabilize throughout the trial.
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20 January 2006
Swedish Road Administration
Estimated effects on car traffic
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20 January 2006
Swedish Road Administration
Passages to and from the inner city Mon-Fri 24 h
497 047
358 406
306 302
331 715346 367
360 387372 584
362 357 361 727
292 280
200 000
250 000
300 000
350 000
400 000
450 000
500 000
550 000
Autumn 2005 02-jan 03-jan 04-jan 09-jan 10-jan 11-jan 12-jan 13-jan 16-jan
Days
Ve
hic
les
/da
y
Congestion charging
starts
Comparison value
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20 January 2006
Swedish Road Administration
From now on?
• Fine tuning of technical system, enforcement and staff• The system will be challenged; increasing nr of transactions, people
against the scheme etc.• Tax legal disputes • Impacts monitoring → summarized in a report in early summer
2006. • Intense debate• Scheme scrutinized → SRA seeks openness• Referendum in Stockholm city September 17, 2006• If system is permanented:
– possible to make means of payment more customer friendly?– use of revenues?– interoperability?