Baggage Regulation 889/2002

Results from Commission‘s enquiry

EUROPEANCOMMISSION

28.07.2009

Vice-President Antonio Tajani, Commissioner for Transport

Baggage Regulation 889/2002 – Results of Commission’s enquiry

Regulation (EC) No 889/2002

. In case of baggage delay, the air carrier is liable for damage unless it took all reasonable measures to avoid the damage or it was impossible to take such measures. The liability for baggage delay is limited to 1100 €.

. The air carrier is liable for destruction, loss or damage to baggage up to 1100 €. In the case of checked baggage, it is liable even if not at fault, unless the baggage was defective. In the case of unchecked baggage, the carrier is liable only if at fault.

Baggage Regulation 889/2002 – Results of Commission’s enquiry

Stakeholders which replied to the Commission‘s enquiry

.6 Airline associations

.10 Consumer organisations

.14 Member States‘ authorities

Baggage Regulation 889/2002 – Results of Commission’s enquiry

DataWorld:. 32,8 ml of lost baggages in 2008 (SITA). 1 bag per 3000 passengers never recovered in 2008

(SITA-AEA)

Europe:. 4,6 ml bags delayed on arrival (Jan-Oct 2008-SITA). 13 lost baggages for each 1000 passengers of which 15% has not been delivered back to their owners within 48 hours (AEA). 1 lost baggage for each 64 passengers (EPF). 61% of baggage incidents are related to passengers with connecting flights (AEA)

Baggage Regulation 889/2002 – Results of Commission’s enquiry

What next?

Public Consultation

October 2009

Conference

Early 2010 Study onReg. 889/2002

Early 2010 CommisssionCommunication

Mid 2010

Baggage Regulation 889/2002 – Results of Commission’s enquiry

Thank you for your attention!

Comments are welcome to:

passengerrights@ec.europa.eu