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    2006 Prentice Hall, Inc. 131

    OperationsManagement

    Chapter 13

    Aggregate Planning

    2006 Prentice Hall, Inc.

    PowerPoint presentation to accompanyHeizer/RenderPrinciples of Operations Management, 6eOperations Management, 8e

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    2006 Prentice Hall, Inc. 133

    Learn ing Objec t ives

    When you complete th is chapter , youshou ld be able to:

    Desc r ibe or Exp lain:

    How to do aggregate plann ing

    How service f i rms develop

    aggregate p lans

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    2006 Prentice Hall, Inc. 134

    Anheuser-Busch

    Anheuser-Busch produces near ly 40% of

    the beer consum ed in the U.S.

    Matches f luctuat ing demand by brand to

    plant, labor, and invento ry capacity toachieve high faci l i ty ut i l izat ion

    High faci l i ty ut i l izat ion requ ires

    Meticulous cleaning between batches Effect ive maintenance

    Eff icient employees

    Eff ic ient faci l i ty s chedul ing

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    2006 Prentice Hall, Inc. 135

    Aggregate Planning

    Object ive is to m inim ize cost over theplann ing per iod by adjust ing

    Produc t ion rates

    Labo r levels

    Inventory levels

    Overtime work

    Subcontract ing

    Other contro l lable variables

    Determ ine the quant i ty and t im ing o f

    product ion for the immediate future

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    Aggregate Planning

    Quarter 1

    Jan Feb Mar

    150,000 120,000 110,000

    Quarter 2

    Apr May Jun

    100,000 130,000 150,000

    Quarter 3

    Jul Aug Sep

    180,000 150,000 140,000

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    Masterproduc t i on

    schedule andMRP

    systems

    Detailedwork

    schedules

    Processplanning and

    capaci tydecis ions

    Aggregateplan for

    produc t i on

    Aggregate Planning

    Figure 13.2

    Productdecis ions

    Demandforecasts,orders

    Marketplaceand

    demand

    Research

    and

    technology

    Rawmaterialsavai lable

    Externalcapacity

    (subcont ractors)

    Workforce

    Inventoryon

    hand

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    Aggregate Planning

    Combines appropr iate resou rces

    into general terms

    Part of a larger produc t ion p lann ingsystem

    Disagg regat ion breaks the plan

    down in to g reater detai l

    Disagg regat ion resu l ts in a master

    product ion schedule

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    Aggregate Planning

    Strategies1. Use inventor ies to absorb changes in

    demand

    2. Accommodate changes by vary ingwork force size

    3. Use part-t imers, overt ime, or id le t ime to

    abso rb changes

    4. Use subcont rac tors and maintain a stab leworkforce

    5. Change prices or other fac tors to

    inf luence demand

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    Capaci ty Opt ions

    Changing invento ry levels

    Inc rease invento ry in low demand

    per iods to meet high demand in

    the future

    Inc reases costs asso ciated w ith

    sto rage, insurance, handl ing,

    obso lescence, and capital

    investment

    Shortages can mean lost sales due

    to long lead t imes and poor

    cus tomer serv ice

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    Capaci ty Opt ions

    Vary ing product ion rate through

    overt ime or idle t ime

    Al lows constant work force

    May be dif f icu l t to meet large

    increases in demand

    Overt ime can be cost ly and may

    dr ive down produc t iv i ty

    Absorb ing id le t ime may be

    di f f icul t

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    Capaci ty Opt ions

    Subcontract ing

    Tempo rary measure du ring

    per iods o f peak demand

    May be cost ly

    Assur ing qual ity and t imely

    del ivery may be di f f icu l t

    Exposes your customers to apos s ib le competi tor

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    Demand Opt ions

    In f luenc ing demand

    Use advert is ing o r promot ion to

    increase demand in low per iods

    Attempt to shi f t demand to s low

    per iods

    May no t be su f fic ient to balance

    demand and capaci ty

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    2006 Prentice Hall, Inc. 1318

    Demand Opt ions

    Back order ing du r ing high -

    demand per iods

    Requ ires cu stom ers to wait for an

    order w i thou t loss of goodw i ll orthe order

    Mos t effect ive when there are few

    i f any subst i tutes for the product

    or serv ice

    Often resul ts in lost sales

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    2006 Prentice Hall, Inc. 1320

    Aggregate Plann ing Opt ions

    Table 13.1

    Opt ion Adv antages Disadvantages Some Comm ents

    Changing

    inventory

    levels

    Changes in

    human

    resourc es are

    gradual or

    non e; no abruptproduct ion

    changes

    Inventory

    ho ld ing cost

    may in crease.

    Shor tages m ay

    resul t in lo stsales.

    App l ies main ly to

    produ ct ion, not

    service,

    operat ions

    Varying

    workforce

    size byh i r ing or

    layoffs

    Avo ids the costs

    of oth er

    alternatives

    Hir ing , layo ff,

    and tra in ing

    costs m ay besigni f icant

    Used where size

    of labor po ol is

    large

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    2006 Prentice Hall, Inc. 1321

    Aggregate Plann ing Opt ions

    Table 13.1

    Opt ion Adv antages Disadvantages Some Comm ents

    Varying

    product ion

    rates

    through

    over t ime oridle t ime

    Matches

    seasonal

    f luctuat ions

    wi tho ut hir ing/

    t rain ing cos ts

    Overt ime

    premiums; t i red

    wo rkers; may

    not meet

    demand

    Al low s f lex ib i l ity

    wi th in the

    aggregate plan

    Sub-

    contract ing

    Permits

    f lexibi l i ty and

    smo oth ing of

    the f irms

    output

    Los s of qual i ty

    contro l ;

    reduc ed prof i ts ;

    loss o f futurebus iness

    App l ies main ly in

    product ion

    set t ings

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    2006 Prentice Hall, Inc. 1322

    Aggregate Plann ing Opt ions

    Table 13.1

    Opt ion Adv antages Disadvantages Some Comm ents

    Using par t-

    t ime

    workers

    Is less cost ly

    and mo re

    f lexible than

    ful l - t ime

    workers

    High turno ver/

    t rain ing c osts;

    qual i ty su ffers;

    schedu l ing

    dif f icul t

    Good for

    uns ki l led jobs in

    areas w ith large

    temp orary labor

    poo ls

    Inf luencing

    demand

    Tries to u se

    excess

    capacity.

    Discounts draw

    new cus tomers.

    Uncertainty in

    demand. Hard

    to match

    demand to

    sup ply exact ly.

    Creates

    market ing

    ideas.

    Overbooking

    used in somebusinesses.

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    2006 Prentice Hall, Inc. 1323

    Aggregate Plann ing Opt ions

    Table 13.1

    Opt ion Adv antages Disadvantages Some Comm ents

    Back

    order ing

    dur ing

    h igh-

    demandper iods

    May avoid

    overt ime.

    Keeps capacity

    constant.

    Customer must

    be wi l l ing to

    wait , but

    goo dw i l l is lost .

    Al low s f lex ib i l ity

    wi th in the

    aggregate plan

    Counter-

    seasonal

    product

    and servicemix ing

    Ful ly u t i l izes

    resources;

    al lows stable

    workforce

    May require

    ski l ls or

    equipment

    outs ide thef irms areas o f

    expert ise

    Risky find ing

    products or

    serv ices w ith

    opposi tedemand

    patterns

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    2006 Prentice Hall, Inc. 1324

    Methods for Agg regatePlanning

    A m ixed s trategy m ay be the best

    way to achieve m in imum costs

    There are many poss ible m ixed

    strategies

    Finding the opt imal plan is no t

    always possib le

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    2006 Prentice Hall, Inc. 1325

    Mixing Opt ions toDevelop a Plan

    Chase strategy

    Match output rates to demand

    forecast for each period

    Vary work force levels o r vary

    product ion rate

    Favo red by many serv iceorganizat ions

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    2006 Prentice Hall, Inc. 1326

    Mixing Opt ions toDevelop a Plan

    Level strategy

    Dai ly product ion is un i form

    Use inventory or id le t ime as bu f fer

    Stable product ion leads to bet ter

    qual ity and product iv i ty

    Some com bination o f capaci tyop t ions, a mixed strategy, m igh t be

    the best so lut ion

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    2006 Prentice Hall, Inc. 1327

    Graph ical and Chart ingMethods

    Popu lar techniques

    Easy to understand and use

    Trial-and -error app roaches that do

    no t guarantee an op t imal so lut ion

    Requ ire on ly l im i ted compu tat ions

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    2006 Prentice Hall, Inc. 1328

    Graph ical and Chart ingMethods

    1. Determine the demand for each period

    2. Determ ine the capaci ty for regu lar t ime,

    overt ime, and subcontract ing each period

    3. Find labor costs , h i r ing and layof f costs ,

    and inventory ho ld ing costs

    4. Cons ider company po l icy on workers andstoc k levels

    5. Develop alternative plans and exam ine

    their total costs

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    2006 Prentice Hall, Inc. 1329

    Planning Example 1

    Table 13.2

    Month Expected DemandProduct ion

    DaysDemand Per Day

    (computed)

    Jan 900 22 41

    Feb 700 18 39

    Mar 800 21 38

    Apr 1,200 21 57

    May 1,500 22 68

    June 1,100 20 55

    6,200 124

    = = 50uni ts p er day6,200

    124

    Averagerequirement

    =Total expected demand

    Number of product ion days

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    2006 Prentice Hall, Inc. 1330

    Planning Example 1

    Figure 13.3

    70

    60

    50

    40

    30

    0 Jan Feb Mar Ap r May Jun e = Mon th

    22 18 21 21 22 20 = Num ber of

    work ing days

    Pro

    duc

    tionra

    tep

    erwork

    ing

    day

    Level produ ct ion u sing averagemonth ly forecast demand

    Forecast demand

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    2006 Prentice Hall, Inc. 1332

    Planning Example 1

    Table 13.3

    Cost Information

    Inventory carry cos t $ 5per uni t per mon th

    Subcon tract ing co st per uni t $10per uni t

    Av erage p ay rate $ 5per hour ($40per day)

    Overt ime p ay rate $ 7per hour(above 8hou rs per day)

    Labor-hou rs to produ ce a uni t 1.6hou rs per un i t

    Cost of in creasing dai ly p rodu ct ion rate

    (hir ing and training )

    $300per uni t

    Cost of d ecreasing dai ly prod uct ion rate(layoffs)

    $600per uni t

    Month

    Product ion at

    50Units p er DayDemand

    Forecast

    Month lyInventory

    Change

    Ending

    Inventory

    Jan 1,100 900 +200 200

    Feb 900 700 +200 400

    Mar 1,050 800 +250 650Apr 1,050 1,200 -150 500

    May 1,100 1,500 -400 100

    June 1,000 1,100 -100 0

    1,850

    Total units of inv entory carr ied over from one

    month to the next = 1,850uni ts

    Workforce required to produc e 50uni ts per day = 10workers

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    2006 Prentice Hall, Inc. 1333

    Planning Example 1

    Table 13.3

    Cost Information

    Inventory carry cos t $ 5per uni t per mon th

    Subcon tract ing co st per uni t $10per uni t

    Av erage p ay rate $ 5per hour ($40per day)

    Overt ime p ay rate $ 7per hour(above 8hou rs per day)

    Labor-hou rs to produ ce a uni t 1.6hou rs per un i t

    Cost of in creasing dai ly p rodu ct ion rate

    (hir ing and training )

    $300per uni t

    Cost of d ecreasing dai ly prod uct ion rate(layoffs)

    $600per uni t

    Month

    Product ion at

    50Units p er DayDemand

    Forecast

    Month lyInventory

    Change

    Ending

    Inventory

    Jan 1,100 900 +200 200

    Feb 900 700 +200 400

    Mar 1,050 800 +250 650Apr 1,050 1,200 -150 500

    May 1,100 1,500 -400 100

    June 1,000 1,100 -100 0

    1,850

    Total units of inv entory carr ied over from one

    month to the next = 1,850uni ts

    Workforce required to produc e 50uni ts per day = 10workers

    Costs Calculat ions

    Invento ry carrying $9,250 (= 1,850units carr ied x $5per uni t)

    Regular-t ime labo r 49,600 (= 10workers x $40per

    day x 124days)Other cos ts (overt ime,

    hir in g, layoffs ,

    subcontract ing) 0

    Total cos t $58,850

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    2006 Prentice Hall, Inc. 1334

    Planning Example 1

    Figure 13.4

    Cumu

    lative

    dem

    an

    dun

    its

    7,000

    6,000

    5,000

    4,000

    3,000

    2,000

    1,000

    Jan Feb Mar Ap r May June

    Cumu lative forecastrequirements

    Cumulat ive levelproduct ion us ing

    average mon thlyforecast

    requirements

    Reduct ionof inventory

    Excess inventory

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    2006 Prentice Hall, Inc. 1335

    Planning Example 2

    Table 13.2

    Month Expected DemandProduct ion

    DaysDemand Per Day

    (computed)

    Jan 900 22 41

    Feb 700 18 39

    Mar 800 21 38

    Apr 1,200 21 57

    May 1,500 22 68

    June 1,100 20 55

    6,200 124

    Minimum requirement= 38un i ts per day

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    2006 Prentice Hall, Inc. 1336

    Planning Example 2

    70

    60

    50

    40

    30

    0 Jan Feb Mar Ap r May Jun e = Mon th

    22 18 21 21 22 20 = Num ber of

    work ing days

    Pro

    duc

    tionra

    tep

    erwork

    ing

    day

    Level prod uct ionus ing low est

    mo nthly forecast

    demand

    Forecast demand

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    Planning Example 2

    Table 13.3

    Cost Information

    Inventory c arry ing cost $ 5per uni t per mon th

    Subcon tract ing co st per uni t $10per uni t

    Av erage p ay rate $ 5per hour ($40per day)

    Overt ime p ay rate $ 7per hour(above 8hou rs per day)

    Labor-hou rs to produ ce a uni t 1.6hou rs per un i t

    Cost of in creasing dai ly p rodu ct ion rate

    (hir ing and training )

    $300per uni t

    Cost of d ecreasing dai ly prod uct ion rate(layoffs)

    $600per uni t

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    2006 Prentice Hall, Inc. 1340

    Planning Example 3

    Table 13.2

    Month Expected DemandProduct ion

    DaysDemand Per Day

    (computed)

    Jan 900 22 41

    Feb 700 18 39

    Mar 800 21 38

    Apr 1,200 21 57May 1,500 22 68

    June 1,100 20 55

    6,200 124

    Produc t ion = Expected Demand

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    Planning Example 3

    70

    60

    50

    40

    30

    0 Jan Feb Mar Ap r May Jun e = Mon th

    22 18 21 21 22 20 = Num ber of

    work ing days

    Pro

    duc

    tionra

    tep

    erwork

    ing

    day

    Forecast demand and

    month ly product ion

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    Planning Example 3

    Table 13.3

    Cost Information

    Inventory c arry ing cost $ 5per uni t per mon th

    Subcon tract ing co st per uni t $10per uni t

    Av erage p ay rate $ 5per hour ($40per day)

    Overt ime p ay rate $ 7per hour(above 8hou rs per day)

    Labor-hou rs to produ ce a uni t 1.6hou rs per un i t

    Cost of in creasing dai ly p rodu ct ion rate

    (hir ing and training )

    $300per uni t

    Cost of d ecreasing dai ly prod uct ion rate(layoffs)

    $600per uni t

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    Planning Example 3

    Table 13.3

    Cost Information

    Inventory c arry ing cost $ 5per uni t per mon th

    Subcon tract ing co st per uni t $10per uni t

    Av erage p ay rate $ 5per hour ($40per day)

    Overt ime p ay rate $ 7per hour(above 8hou rs per day)

    Labor-hou rs to produ ce a uni t 1.6hou rs per un i t

    Cost of in creasing dai ly p rodu ct ion rate

    (hir ing and training )

    $300per uni t

    Cost of d ecreasing dai ly prod uct ion rate(layoffs)

    $600per uni t

    Month

    Forecast

    (un i ts)

    Daily

    Prod

    Rate

    BasicProduct ion

    Cost

    (demand x1.6hrs/unit x

    $5/h r)

    Extra Cost of

    Increasing

    Product ion

    (h ir ing cost)

    Extra Cost of

    Decreasing

    Product ion

    (layof f cost) Total Cost

    Jan 900 41 $ 7,200 $ 7,200

    Feb 700 39 5,600 $1,200(= 2 x $600)6,800

    Mar 800 38 6,400 $600

    (= 1 x $600)7,000

    Apr 1,200 57 9,600$5,700

    (= 19 x $300) 15,300

    May 1,500 68 12,000 $3,300(= 11 x $300) 15,300

    June 1,100 55 8,800 $7,800

    (= 13 x $600)16,600

    $49,600 $9,000 $9,600 $68,200

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    Comparison of Three Plans

    Table 13.5

    Cos t Plan 1 Plan 2 Plan 3

    Invento ry carrying $ 9,250 $ 0 $ 0

    Regular labor 49,600 37,696 49,600

    Overt ime labor 0 0 0

    Hir ing 0 0 9,000

    Layof fs 0 0 9,600

    Subcontract ing 0 14,880 0Total cos t $58,850 $52,576 $68,200

    Plan 2 is the lowest cost op t ion

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    Mathemat ical App roaches

    Useful for generat ing strateg ies

    Transpo rtat ion Method of L inear

    Programming

    Produces an opt im al plan

    Management Coeff ic ients Model

    Model bui l t around managers

    experience and performance

    Other Models

    Linear Decis ion Rule

    Simulat ion

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    Transpo rtat ion Method

    Sales PeriodMar Ap r May

    Demand 800 1,000 750Capacity:

    Regular 700 700 700Overt ime 50 50 50Subcontract ing 150 150 130

    Beginning inventory 100 tires

    CostsRegu lar t im e $40 per tireOvert ime $50per tireSubcontract ing $70 per tireCarrying $ 2 per tire Table 13.6

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    Transpo rtat ion Example

    Impo rtant po ints

    1. Car rying cos ts are $2/t ire/m onth . Ifgoods are made in one per iod and held

    over to the next , ho lding costs areincurred

    2. Supp ly must equal demand, so a

    dummy column cal led unused

    capacityis added

    3. Because back ordering is not v iab le in

    this examp le, cel ls that m igh t be used to

    sat isfy earl ier demand are no t available

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    Transpo rtat ion Example

    Impo rtant po ints

    4. Quant it ies in each column des ignate the

    levels of invento ry needed to meet

    demand requ i rements5. In general , produc t ion should be

    allocated to the lowest cos t cel l

    avai lable withou t exceeding unused

    capaci ty in the row or demand in theco lumn

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    Management Coeff ic ien tsModel

    Bui lds a model based on

    managers exper ience and

    performance

    A regression model is constructed

    to def ine the relat ionsh ips between

    decis ion var iables

    Object ive is to remove

    incons is tenc ies in decis ion making

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    Other Models

    Linear Decis ion Rule

    Minim izes cos ts using quadrat ic cost cu rves

    Operates over a part icu lar t ime period

    Simulat ion

    Uses a search pro cedu re to try d if ferent

    com binat ions of var iables Develops feasib le but not necessar i ly opt imal

    so lu t ions

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    Summary o f AggregatePlann ing Methods

    Techniques

    Solut ion

    App roaches Imp or tant Asp ects

    Graphical/chart ing

    methods

    Tr ial and error Simp le to un derstand and

    easy to us e. Many solut ion s;

    one chosen may not beopt imal.

    Transportat ion

    method of l inear

    programming

    Optim izat ion LP softw are avai lable; permits

    sensi t iv i ty analys is and new

    con straints; l inear funct ion s

    may not be real ist ic

    Management

    coef fic ients mo del

    Heur ist ic Simp le, easy to implement;

    t r ies to m imic m anagers

    decis ion process; uses

    regression

    Table 13.8

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    Five Serv ice Scenarios

    Restaurants

    Smooth ing the product ion

    process

    Determ ining the wo rkforc e size

    Hospi ta ls

    Responding to pat ient demand

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    Five Serv ice Scenarios

    A ir line industry

    Extremely complex plann ing

    problem

    Involves number of f l igh ts,

    number of passengers, air and

    ground personnel

    Resou rces spread through the

    ent i re system