baku, 4-5 october 2012 6 th azerbaijan micro-finance conference azerbaijan micro-finance conference...
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Baku, 4-5 October 2012
6th Azerbaijan Micro-finance Conference Azerbaijan Micro-finance Conference Challenging Time: How to mitigate Risks?
Financial Literacy: challenges and opportunitiesFinancial Literacy: challenges and opportunitiesFinancial Literacy: challenges and opportunitiesFinancial Literacy: challenges and opportunities
FINANCIAL LITERACY: CHALLENGES AND OPPORTUNITIES
Why financial education?
• Changes negative attitudes towards family financial
planning, promotes saving behaviors, and introduces long-term
financial planning
• Prepares low-income households to be more proactive in
managing emergencies and in taking the right debt decisions. Develops the knowledge about safe borrowing practices
• Provides knowledge necessary for the wise use of financial
services, including information about product parameters, terminology,
supply research hints, as well as linking the use of financial services to the
family financial goals
2
Low financial capability: risks
• Micro-level
– Lack of budget planning– Little or no saving– Short time horizon– Victimization by
banks/financial Institutions– Uneducated consumer
spending and borrowing irrationally
• Macro-level
– Excessive indebtedness of the society
– Lack of saving for retirement
– Credit-led economic boom– Lack of resources of
economic growth
3
Who is it important for?
• Individuals
– To better manage own resources and protect their assets
• Financial institutions
– To develop adequate financial services taking into account
people’s limited understanding and psychological biases
• Policy makers
– To promote healthy policies that provide adequate protection
of the consumer without stifling the development of financial
markets
4
Use of finance: from passive payment to active management
• Transitional and emerging economy adds complexity
and urgency to financial education:
– Market economy requires active use of financial markets and
instruments
– Little knowledge of financial management from previous
system
– Financial markets evolved much faster than human
understanding and adaptation to their use
– Few options to learn about financial management
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Level of financial education
• Financial capabilities differ across countries and within
each country
• Many factors influence financial management skills:
– Level of education
– Cognitive skills in particular numeracy skills
– Certain personal characteristics (e.g., locus of control)
– Level of development of financial markets
– Household organization
– Cultural norms
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Financial capability segmentation
• Involvement in key three financial behaviors (planning,
expense tracking, savings):
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29%23% 20% 17% 14%
9%
36%
32%33%
32%29%
21%
25%
31%25%
41%
41%
31%
10% 14%22%
10%17%
40%
0%
10%
20%
30%
40%
50%
60%
70%
80%
90%
100%
Uzbekistan Kazakhstan Poland Ukraine Belarus Bosnia and
Herzegov ina
None
Only 1behav ior
2 behav iors
All three behav iors
Savings behavior
• In general people save (too) little both for short term
precautionary reasons and longer term goals
• Savings rates increased during the financial crisis
– EU average 15%
• Why low savings:
– Remittances may crowd out savings (Tajikistan)
– Easy access to credit services (Hungary)
– Social protection policy
– Family structure and lifestyle
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Financial education program at MFC
• Educational tools– “Plan your future” – fundamentals of financial education– Debt management module– Risk management and insurance module– Remittance module– Counseling tool
• Communication campaigns/ conferences
• Financial capability studies
• Stakeholder mapping studies/ country strategies
• Assistance with national strategies for financial education
• Countries in Transition:
– Armenia, Azerbaijan, Belarus, Bulgaria, Georgia, Hungary,
Kyrgyzstan, Kazakhstan, Macedonia, Moldova, Poland,
Romania, Slovakia, Russia, Ukraine, Uzbekistan, Tajikistan
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MFC’s framework for financial education
Low HighEngagement Intensity
Del
iver
y In
ten
sity
Low
H
igh
RemindersIn-line messaging;Social campaign
Classroom trainingWorkshopsSeminars
Educational games
Financial counseling
Matched savings/ IDAsLotteries
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Who and how is involved in FE
• Macro level (central banks,
regulators, ministries, etc.)
• Mezo level (networks, meso level
organizations, country level NGOs)
• Micro level (service delivery:
counseling, credit counseling) –
financial institutions, NGOs, schools,
government structures
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Information campaign - development of AMFA financial education booklets
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EFSE funded collaboration of MFC and AMFA on educational booklets:
savings booklet:
• explaining important features of bank’s services – fixed vs. flexible deposit
• Clients rights
• explaining an importance of saving
Information campaign - development of AMFA financial education booklets
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debt and overindebtedness booklet:
• What is the loan and how to compare different loans?
• When a client should not take a loan?
• Rules of a wise borrowing
• What is overi-ndebtedness and how to avoid it?
budgeting booklet:
Show in few steps how to manage in a proper way the household budget:
• Set financial goal Calculate an income plan expenses calculate expected savinng for each month
• Make financial smart decision
Policy recommendations
• Financial education is a worthwhile investment in human capital
– Personal financial capability
– Broad financial system stability
• Longer term perspective needed
– Basic financial literacy of the population
• Diverse channels of education, communication and influence
• Innovations to keep pace with the changes in financial markets
• Research and on-going monitoring
• Search for a good teachable moment to advocate financial
education
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Microfinance CentreKoszykowa 60/62 m. 52 00-673 Warsaw, Poland
Tel.: +48 22 622 34 65Fax: +48 22 622 34 [email protected]
Thank you!Microfinance CentreKoszykowa 60/62 m. 52 00-673 Warsaw, Poland
Tel.: +48 22 622 34 65Fax: +48 22 622 34 85e-mail: [email protected]
www.mfc.org.pl