balancing life’s issues, inc. positive work environments
TRANSCRIPT
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BALANCING LIFE’S ISSUES, INC.
Positive Work Environments
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Finish each day and be done with it. You have done what you could; some blunders and absurdities have crept in; forget them as soon as you can. Tomorrow is a new day; you shall begin it serenely and with too high a spirit to be encumbered with your old nonsense.
Ralph Waldo Emerson
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What does a “negative” work environment look like?
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What does a “positive” work environment look like?
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Objectives
Building TrustPositive CommunicationSetting Expectations and NeedsCreative Ideas for Recognition and RewardsBuilding Team WorkFinding Meaning in Your WorkAccepting ResponsibilityHumor in the workplace
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Building Trust
Return all phone calls and emails.Follow up even if it an “I don’t know” or “I
have to check into it.”Walk the talkBe honest and authenticDon’t gossipAsk yourself what more can I do to build trust
with my colleagues managers and family members.
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Positive Communication
80% of the words should be positive.Seven Minute whining rule.A positive communicator sounds like….
What can I learn from this situation I can totally handle it I need help How can I help you I want to understand, make sure I hear what you are
saying.
Mix up the way you communicate, some verbal, some email, some text, some phone.
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Setting Expectations and Needs
Be honest about what you can and cannot do
Always set the bar as high as you possibly can
Be a good planner
Listen, listen, listen
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Creative Ideas for Recognition and Rewards
Smile Teams (Pall Corp. Michigan)Ice Cream/Fruit and Veggie SocialsBirthday and Anniversary CelebrationsAsk employees what worksEveryone is different…
so, shake it upPlease and Thank Yous go
along wayWall of praises
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Building Team Work
Every team member needs to:
Have a genuine interest in every team member.
Be an empathetic team member
Feel free to express opinions and ideas.
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Find Meaning in Your Work
Recognize that people want to know that their job
matters.
Show value
Fit their work in the big picture
Get involved in community activities as well
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Accept Responsibility
Be prepared for: The stressful days The negative people The mistakes The conflicts The disappointments
The Benefits of professionalism Be organized – have respect for your workspace Have a positive thought for the day
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Motivational Thought
Ben and Jerry’s has a “Graveyard” of all the flavors that have “flopped”
How does this create a positive work environment?
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Appropriate Appropriate Not AppropriateNot Appropriate
The “fish” philosophy It engages people Makes them feel better It encourages them
It is just plain “fun”
Not sarcasmNever puts people
down
Humor in the Workplace
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Group Activity
With the one or two people next to you – share one idea you have that you could start
doing that would make your work environment more positive.
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BALANCING LIFE’S ISSUES, INC.
Positive Work Environments