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    Know More. Do More. Spend Less.

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    Bob Hroch

    Business Development DirectorFinancial Services, EE & CIS

    Oracle Corporation

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    Oracle CorporationAssist companies to succeed Assist companies to succeed

    13,500 Applications Customers

    Comprehensive E-Business Suite

    Serving Customers Across All Major Industries

    Supported in 30 Languages and 100 Countries

    Continuing Investment: over 6,000 Applications Engineers

    13,500 Applications Customers

    Comprehensive E-Business Suite

    Serving Customers Across All Major Industries

    Supported in 30 Languages and 100 Countries

    Continuing Investment: over 6,000 Applications Engineers

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    Who are my customers?

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    Who are my customers?

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    Know MoreKnow More

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    Why is it Hard to Know More?

    Fragmented informationFragmented information

    SiloSilod business processesd business processes

    Inaccurate informationInaccurate information

    Inability to drillInability to drill--downdown

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    All Information in One PlaceOracles Unified Information Architecture

    Only Oracle offers a single data model

    Develop

    MarketSell

    OrderPlanProcure

    Make

    Fulfill

    ServiceHR

    Finance ProjectsMaintain

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    Single Source of TruthShare key information assets across all systems

    Analyze

    Service

    Collect

    Ship

    Contract

    Opportunity

    Customer

    Data Hub

    Customer

    Data Hub

    Market

    PlanOrder

    Configure

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    Paths to a Single Source of Truth

    E-Business Suitewith integration toother apps

    More gracefulon-ramp to OracleE-Business Suite

    Full E-BusinessSuite right away

    Best informationLowest cost

    Customer Data Hub

    Retain other apps.Benefit from singledata model

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    Valid InformationTimely, accurate and relevant

    Only possible with Oracles Information Architecture

    Profit and lossMarketing leadsSales forecastService requestsContracts renewalsOrders processedHeadcountOn-time shipments

    Whenever

    You Need It!

    Daily

    Results

    DailyDaily

    ResultsResults

    Shared

    Hierarchies

    SharedShared

    HierarchiesHierarchies

    Flexible

    Selection

    FlexibleFlexible

    SelectionSelection

    PerformanceMeasures

    PerformancePerformanceMeasuresMeasures

    ReportsReportsReports GraphsGraphsGraphs Drill-AcrossDrillDrill--AcrossAcross

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    Know MoreOracle EOracle E --Business SuiteBusiness SuiteOther Suites TodayOther Suites Today

    Unified InformationArchitecture

    Fragmented OperationsDifficult to Consolidate

    Develop

    Market

    Sell

    OrderPlanProcure

    Make

    Fulfill

    ServiceHR

    Finance ProjectsMaintain

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    Do MoreDo More

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    Why is it Hard to Do More?

    Incomplete automationIncomplete automation

    Lack of integrated intelligenceLack of integrated intelligence

    Changing business requirementsChanging business requirements

    Difficult to leverage existing systemsDifficult to leverage existing systems

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    Complete Automationwith Best-in-Class Functionality

    Architected as one system, yet modular

    Develop

    Market

    Sell

    OrderPlanProcure

    Make

    Fulfill

    Service

    HR

    Finance ProjectsMaintain

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    ! "

    #$ $#$ $

    %& #' !

    " #"

    ((

    ($ $$ " $$

    ) !)

    %

    %% !!

    & ! %

    %

    %

    Complete Automationwith Best-in-Class Functionality

    ' ( "))i versus R11

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    $$

    $%

    %

    $% $

    * $% $& ( $% $& + $% $* $* %+

    $% $

    % +, +

    -

    '*

    * % * % + * %%

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    $% +

    , ,

    % $

    '

    &

    " %

    $- $$% $ $

    % 2

    3 2

    ' ( "))i versus R11

    Complete Automationwith Best-in-Class Functionality

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    Do MoreOracle EOracle E --Business SuiteBusiness SuiteOther Suites TodayOther Suites Today

    Unified Informationand Action

    Complex andDisconnected Processes

    BusinessTransactions

    BusinessBusinessTransactionsTransactions

    Planning& ModelingPlanningPlanning

    & Modeling& Modeling

    Reporting

    & Analysis

    ReportingReporting

    & Analysis& Analysis

    GlobalEnterprise

    Information

    MarketingCampaignMarketingMarketingCampaignCampaign

    SalesLead

    SalesSalesLeadLead

    HumanResourcesHumanHuman

    ResourcesResources

    FinancialsFinancialsFinancials ServiceServiceService

    SupplyChainSupplySupplyChainChain

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    Spend LessSpend Less

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    Why is it Hard to Spend Less?

    Redundant IT operationsRedundant IT operationsComplex integration projectsComplex integration projects

    Lengthy implementationsLengthy implementationsExpensive hardwareExpensive hardware

    Costly software maintenanceCostly software maintenance

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    Simplify Global OperationsButYou Have to Spend Less

    Oracle Global Single InstanceOracle Global Single InstanceOther Suites TodayOther Suites Today

    Architected forOne Global Data Center

    Many Data CentersHigher Cost

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    Better InformationButYou Have to Spend Less

    Oracle EOracle E --Business SuiteBusiness SuiteOther Suites TodayOther Suites Today

    One Suite thatIncludes Intelligence

    Complex, SeparateData Warehouse

    $$Sales

    Financials

    Manufacturing

    DataWarehouse

    Transactional DBs

    $

    Develop

    Market

    Sell

    OrderPlanProcure

    Make

    Fulfill

    ServiceHR

    Finance ProjectsMaintain

    GlobalTransactions& SummaryInformation

    GlobalTransactions& SummaryInformation

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    Eliminate IntegrationButYou Have to Spend Less

    Oracle EOracle E --Business SuiteBusiness SuiteTypical Environments TodayTypical Environments Today

    One Architected SuiteMany InterfacePoints to Maintain

    FinancialsFinancials HRHR

    MarketingMarketing SalesSales

    ServiceService

    ContractsContracts

    OrdersOrders

    SupplySupplyChainChain

    Develop

    Market

    Sell

    OrderPlanProcure

    Make

    Fulfill

    ServiceHR

    Finance ProjectsMaintain

    Global

    EnterpriseInformation

    Global

    EnterpriseInformation

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    Financial Services:Financial Services:

    BankingBanking

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    What Customers are Saying

    With Oracle we can clearly identify costs perproduct, service and customer. This allows us tomake timely decisions to achieve the banksoverall objectives.

    -- Franciso Sol Alarcon, Transactions & IT Director

    In-depth analysis of financial operations across the organizationis now possible. We introduced a very efficient central financial

    platform with strong performance. Oracles solution enhancedour accounting processes, enabling us to meet our objectives in atimely manner. -- Sidath N Wijeratne, SVP, IT

    [With Oracles HR apps] we can now capture allemployee information, which gives managementbetter data for performance evaluations and helps them do better careerplanning. The comprehensive reporting capabilities save time and allowus to integrate profiles, skill sets, and training with the payroll system.

    -- C. N. Ram, Head of IT

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    What Customers are Achieving Reduced time for month-end close by over 50%Accelerated nightly processing speed by 40%Reduced time for month-end close by over 50%Accelerated nightly processing speed by 40%

    Unified U.S. and French accounting systemsand processesReduced closing process time by 75%

    Unified U.S. and French accounting systemsand processesReduced closing process time by 75%

    France

    Eliminated payroll errors by 75%Completes routine tasks up to 85% fasterwith self-service

    Eliminated payroll errors by 75%Completes routine tasks up to 85% fasterwith self-service

    Increased sales in branch offices from 27% to 43%in six monthsAchieved 49% improvement in net profitsIncreased sales in branch offices from 27% to 43%in six monthsAchieved 49% improvement in net profits

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    A Few More Customers

    France

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    Australias Oldest Financial Institution $245 billion in assets, 8.2 million customers, 27,000 employees

    Live on 11 i Financials, Database, Consulting, Support Consolidated 13 Gen. Ledgers to 1 for single view of operations Reduced overall operations costs With 11i upgrade, chose new out-of-the-box functionality vs. custom

    solutions to reduce support costs and facilitate future upgrades

    1 million journals daily, 100+ interface feeds daily, 500+ FSOs atmonth-end, 6.5 million code combinations, 500 concurrent users

    Produce information for users on a daily basis

    Moving to e-business models has enabled Westpac to deliver consistency of

    service at the cheapest cost in as many locations as our customers want to deal with us. Philiip Chronican, CFO

    Achieved 40% improvement on batch processing

    Reduced time for month-end close by over 60%

    Achieved 40% improvement on batch processing

    Reduced time for month-end close by over 60%

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    we need to be doing things faster and bettercustomer service is a high priority.Oracle HRMS enables us to achieve these goals while helping to improve employee satisfaction and reducing costs. -- Martin Hunt, HR Shared Services Director

    Leading UK retail and commercial financial services group 2003 revenues of $32.6B; 71,600 employees Provides comprehensive range of banking and financial services

    through 3,468 branches in UK and overseasLive on 11i

    HR, Self-Service HR, Payroll, iProcurement, Financials Implemented with no customizations

    30% ROI in first 18 months, expected payback in under 6 years

    Reduced average recruitment cycle from 12 to 7 weeksEliminated payroll errors by 75%

    Raised HR admin efficiency, cut time to perform tasks by 85%

    Reduced average recruitment cycle from 12 to 7 weeksEliminated payroll errors by 75%

    Raised HR admin efficiency, cut time to perform tasks by 85%

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    One of the largest financial services groups in the UK Founded over 300 years ago and operates in 60 countries Leading provider of coordinated global services to multinational

    corporations and financial institutions in the World's financial centresLive on 11i and 9iAS

    Internet Procurement, Applications Interconnect for SAP, SalesAnalyzer, iStudio, Internet Directory, Message Broker, 9iAS

    Write a new product only once, in Java, and then deploy it on 9iAS(SON platform including built-in integration, an enterprise portal, wirelessand mobile support)

    Quickly and economically deliver services to customers across thewhole range of channels and Barclays products

    Integrate all customer channels with single architecture

    Shrink new product development time from 12 to 3 months

    Integrate all customer channels with single architecture

    Shrink new product development time from 12 to 3 months

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    $1B+ leading global financial firm known for innovation One of soundest financial institutions worldwide with 10,000+ employees

    Serves more than 4 million corporate and individual clients Focuses on customer service

    Live on 11i Financials Worlds largest implementation of Oracle General Ledger Import and post 11.42 million journal entries per hour with CPU usage of

    about 90% Extract 500 million balances in 48 minutes (including merge of 26

    dimension values) Extract a 200 GByte table from a complex input structure of 500 GByte

    size in less than 60 minutes

    Perform a period open for 500M balances in 11 hours

    Generate daily balance sheet in 23 minutes (for 500M balances)

    Perform a period open for 500M balances in 11 hours

    Generate daily balance sheet in 23 minutes (for 500M balances)

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    South Koreas third largest insurance company Covers marine, aviation, building, machinery, title, and worker comp 44 branches across South Korea

    Live on 11i TeleSales, TeleService, Interaction Center (Scripting, Adv Inbound,

    Adv Outbound), Marketing, E-Business Intelligence, RAC Provides agents with a single, integrated customer view for cross- /

    up-selling

    Increased monthly policy sales by KRW3B (US$2.5M)

    Reduced call center operating costs by 40% with web-based,integrated CRM

    Increased monthly policy sales by KRW3B (US$2.5M)

    Reduced call center operating costs by 40% with web-based,integrated CRM

    With Oracle's CRM solution and RAC we can give customers reliable, individualized services and products. We now conduct one-on-one target marketing, making the center not just a service tool, but a strategic tool to increase market share and profits while cutting operating costs.

    -- Myung-Wook Ahn, Director of Customer Call Center

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    Meet Financial ServicesRequirements

    Reduced administration costs 50% for personnel

    Reduced paper purchasing requests by 50%

    Reduced the time to close the financial data by 40%Foresee expenses decreasing for buying indirect materials by 20%

    Oracle Products

    FinancialsHRMSPayrollPurchasing

    UniCredito Italiano is the largest banking group

    in Italy in terms of market capitalization and in Europe it is one of the top 5 European banks in terms of efficiency and profitability

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    Benefits

    A single access to information

    A single source of information

    The most up to date information

    A system for performance measurementA cross-view of operations

    The Only Business Applications Built on aUnified Information Architecture

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    Q U E S T I O N SQ U E S T I O N SA N S W E R SA N S W E R S

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    Know More. Do More. Spend Less.