banking event ebs
TRANSCRIPT
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Know More. Do More. Spend Less.
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Bob Hroch
Business Development DirectorFinancial Services, EE & CIS
Oracle Corporation
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Oracle CorporationAssist companies to succeed Assist companies to succeed
13,500 Applications Customers
Comprehensive E-Business Suite
Serving Customers Across All Major Industries
Supported in 30 Languages and 100 Countries
Continuing Investment: over 6,000 Applications Engineers
13,500 Applications Customers
Comprehensive E-Business Suite
Serving Customers Across All Major Industries
Supported in 30 Languages and 100 Countries
Continuing Investment: over 6,000 Applications Engineers
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Who are my customers?
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Who are my customers?
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Know MoreKnow More
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Why is it Hard to Know More?
Fragmented informationFragmented information
SiloSilod business processesd business processes
Inaccurate informationInaccurate information
Inability to drillInability to drill--downdown
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All Information in One PlaceOracles Unified Information Architecture
Only Oracle offers a single data model
Develop
MarketSell
OrderPlanProcure
Make
Fulfill
ServiceHR
Finance ProjectsMaintain
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Single Source of TruthShare key information assets across all systems
Analyze
Service
Collect
Ship
Contract
Opportunity
Customer
Data Hub
Customer
Data Hub
Market
PlanOrder
Configure
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Paths to a Single Source of Truth
E-Business Suitewith integration toother apps
More gracefulon-ramp to OracleE-Business Suite
Full E-BusinessSuite right away
Best informationLowest cost
Customer Data Hub
Retain other apps.Benefit from singledata model
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Valid InformationTimely, accurate and relevant
Only possible with Oracles Information Architecture
Profit and lossMarketing leadsSales forecastService requestsContracts renewalsOrders processedHeadcountOn-time shipments
Whenever
You Need It!
Daily
Results
DailyDaily
ResultsResults
Shared
Hierarchies
SharedShared
HierarchiesHierarchies
Flexible
Selection
FlexibleFlexible
SelectionSelection
PerformanceMeasures
PerformancePerformanceMeasuresMeasures
ReportsReportsReports GraphsGraphsGraphs Drill-AcrossDrillDrill--AcrossAcross
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Know MoreOracle EOracle E --Business SuiteBusiness SuiteOther Suites TodayOther Suites Today
Unified InformationArchitecture
Fragmented OperationsDifficult to Consolidate
Develop
Market
Sell
OrderPlanProcure
Make
Fulfill
ServiceHR
Finance ProjectsMaintain
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Do MoreDo More
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Why is it Hard to Do More?
Incomplete automationIncomplete automation
Lack of integrated intelligenceLack of integrated intelligence
Changing business requirementsChanging business requirements
Difficult to leverage existing systemsDifficult to leverage existing systems
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Complete Automationwith Best-in-Class Functionality
Architected as one system, yet modular
Develop
Market
Sell
OrderPlanProcure
Make
Fulfill
Service
HR
Finance ProjectsMaintain
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! "
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Complete Automationwith Best-in-Class Functionality
' ( "))i versus R11
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' ( "))i versus R11
Complete Automationwith Best-in-Class Functionality
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Do MoreOracle EOracle E --Business SuiteBusiness SuiteOther Suites TodayOther Suites Today
Unified Informationand Action
Complex andDisconnected Processes
BusinessTransactions
BusinessBusinessTransactionsTransactions
Planning& ModelingPlanningPlanning
& Modeling& Modeling
Reporting
& Analysis
ReportingReporting
& Analysis& Analysis
GlobalEnterprise
Information
MarketingCampaignMarketingMarketingCampaignCampaign
SalesLead
SalesSalesLeadLead
HumanResourcesHumanHuman
ResourcesResources
FinancialsFinancialsFinancials ServiceServiceService
SupplyChainSupplySupplyChainChain
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Spend LessSpend Less
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Why is it Hard to Spend Less?
Redundant IT operationsRedundant IT operationsComplex integration projectsComplex integration projects
Lengthy implementationsLengthy implementationsExpensive hardwareExpensive hardware
Costly software maintenanceCostly software maintenance
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Simplify Global OperationsButYou Have to Spend Less
Oracle Global Single InstanceOracle Global Single InstanceOther Suites TodayOther Suites Today
Architected forOne Global Data Center
Many Data CentersHigher Cost
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Better InformationButYou Have to Spend Less
Oracle EOracle E --Business SuiteBusiness SuiteOther Suites TodayOther Suites Today
One Suite thatIncludes Intelligence
Complex, SeparateData Warehouse
$$Sales
Financials
Manufacturing
DataWarehouse
Transactional DBs
$
Develop
Market
Sell
OrderPlanProcure
Make
Fulfill
ServiceHR
Finance ProjectsMaintain
GlobalTransactions& SummaryInformation
GlobalTransactions& SummaryInformation
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Eliminate IntegrationButYou Have to Spend Less
Oracle EOracle E --Business SuiteBusiness SuiteTypical Environments TodayTypical Environments Today
One Architected SuiteMany InterfacePoints to Maintain
FinancialsFinancials HRHR
MarketingMarketing SalesSales
ServiceService
ContractsContracts
OrdersOrders
SupplySupplyChainChain
Develop
Market
Sell
OrderPlanProcure
Make
Fulfill
ServiceHR
Finance ProjectsMaintain
Global
EnterpriseInformation
Global
EnterpriseInformation
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Financial Services:Financial Services:
BankingBanking
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What Customers are Saying
With Oracle we can clearly identify costs perproduct, service and customer. This allows us tomake timely decisions to achieve the banksoverall objectives.
-- Franciso Sol Alarcon, Transactions & IT Director
In-depth analysis of financial operations across the organizationis now possible. We introduced a very efficient central financial
platform with strong performance. Oracles solution enhancedour accounting processes, enabling us to meet our objectives in atimely manner. -- Sidath N Wijeratne, SVP, IT
[With Oracles HR apps] we can now capture allemployee information, which gives managementbetter data for performance evaluations and helps them do better careerplanning. The comprehensive reporting capabilities save time and allowus to integrate profiles, skill sets, and training with the payroll system.
-- C. N. Ram, Head of IT
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What Customers are Achieving Reduced time for month-end close by over 50%Accelerated nightly processing speed by 40%Reduced time for month-end close by over 50%Accelerated nightly processing speed by 40%
Unified U.S. and French accounting systemsand processesReduced closing process time by 75%
Unified U.S. and French accounting systemsand processesReduced closing process time by 75%
France
Eliminated payroll errors by 75%Completes routine tasks up to 85% fasterwith self-service
Eliminated payroll errors by 75%Completes routine tasks up to 85% fasterwith self-service
Increased sales in branch offices from 27% to 43%in six monthsAchieved 49% improvement in net profitsIncreased sales in branch offices from 27% to 43%in six monthsAchieved 49% improvement in net profits
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A Few More Customers
France
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Australias Oldest Financial Institution $245 billion in assets, 8.2 million customers, 27,000 employees
Live on 11 i Financials, Database, Consulting, Support Consolidated 13 Gen. Ledgers to 1 for single view of operations Reduced overall operations costs With 11i upgrade, chose new out-of-the-box functionality vs. custom
solutions to reduce support costs and facilitate future upgrades
1 million journals daily, 100+ interface feeds daily, 500+ FSOs atmonth-end, 6.5 million code combinations, 500 concurrent users
Produce information for users on a daily basis
Moving to e-business models has enabled Westpac to deliver consistency of
service at the cheapest cost in as many locations as our customers want to deal with us. Philiip Chronican, CFO
Achieved 40% improvement on batch processing
Reduced time for month-end close by over 60%
Achieved 40% improvement on batch processing
Reduced time for month-end close by over 60%
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we need to be doing things faster and bettercustomer service is a high priority.Oracle HRMS enables us to achieve these goals while helping to improve employee satisfaction and reducing costs. -- Martin Hunt, HR Shared Services Director
Leading UK retail and commercial financial services group 2003 revenues of $32.6B; 71,600 employees Provides comprehensive range of banking and financial services
through 3,468 branches in UK and overseasLive on 11i
HR, Self-Service HR, Payroll, iProcurement, Financials Implemented with no customizations
30% ROI in first 18 months, expected payback in under 6 years
Reduced average recruitment cycle from 12 to 7 weeksEliminated payroll errors by 75%
Raised HR admin efficiency, cut time to perform tasks by 85%
Reduced average recruitment cycle from 12 to 7 weeksEliminated payroll errors by 75%
Raised HR admin efficiency, cut time to perform tasks by 85%
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One of the largest financial services groups in the UK Founded over 300 years ago and operates in 60 countries Leading provider of coordinated global services to multinational
corporations and financial institutions in the World's financial centresLive on 11i and 9iAS
Internet Procurement, Applications Interconnect for SAP, SalesAnalyzer, iStudio, Internet Directory, Message Broker, 9iAS
Write a new product only once, in Java, and then deploy it on 9iAS(SON platform including built-in integration, an enterprise portal, wirelessand mobile support)
Quickly and economically deliver services to customers across thewhole range of channels and Barclays products
Integrate all customer channels with single architecture
Shrink new product development time from 12 to 3 months
Integrate all customer channels with single architecture
Shrink new product development time from 12 to 3 months
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$1B+ leading global financial firm known for innovation One of soundest financial institutions worldwide with 10,000+ employees
Serves more than 4 million corporate and individual clients Focuses on customer service
Live on 11i Financials Worlds largest implementation of Oracle General Ledger Import and post 11.42 million journal entries per hour with CPU usage of
about 90% Extract 500 million balances in 48 minutes (including merge of 26
dimension values) Extract a 200 GByte table from a complex input structure of 500 GByte
size in less than 60 minutes
Perform a period open for 500M balances in 11 hours
Generate daily balance sheet in 23 minutes (for 500M balances)
Perform a period open for 500M balances in 11 hours
Generate daily balance sheet in 23 minutes (for 500M balances)
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South Koreas third largest insurance company Covers marine, aviation, building, machinery, title, and worker comp 44 branches across South Korea
Live on 11i TeleSales, TeleService, Interaction Center (Scripting, Adv Inbound,
Adv Outbound), Marketing, E-Business Intelligence, RAC Provides agents with a single, integrated customer view for cross- /
up-selling
Increased monthly policy sales by KRW3B (US$2.5M)
Reduced call center operating costs by 40% with web-based,integrated CRM
Increased monthly policy sales by KRW3B (US$2.5M)
Reduced call center operating costs by 40% with web-based,integrated CRM
With Oracle's CRM solution and RAC we can give customers reliable, individualized services and products. We now conduct one-on-one target marketing, making the center not just a service tool, but a strategic tool to increase market share and profits while cutting operating costs.
-- Myung-Wook Ahn, Director of Customer Call Center
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Meet Financial ServicesRequirements
Reduced administration costs 50% for personnel
Reduced paper purchasing requests by 50%
Reduced the time to close the financial data by 40%Foresee expenses decreasing for buying indirect materials by 20%
Oracle Products
FinancialsHRMSPayrollPurchasing
UniCredito Italiano is the largest banking group
in Italy in terms of market capitalization and in Europe it is one of the top 5 European banks in terms of efficiency and profitability
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Benefits
A single access to information
A single source of information
The most up to date information
A system for performance measurementA cross-view of operations
The Only Business Applications Built on aUnified Information Architecture
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Q U E S T I O N SQ U E S T I O N SA N S W E R SA N S W E R S
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Know More. Do More. Spend Less.