barbara pacut, gary martin, marcin majorkowski sirsidynix overview na konferencji w bibliotece...

Barbara Pacut, Gary Martin, Marcin Majorkowski

SIRSIDYNIX OVERVIEW

NA KONFERENCJI W BIBLIOTECE POLITECHNIKI ŁÓDZKIEJ, 06.2010

Tomorrow’s Libraries. Today.

Who are we?


WE SERVE LIBRARIES

• Established in 1979• Largest customer base of any ILS vendor

– 4,200 server installations worldwide (all ILS’s)– 7,500+ fiscal agencies (independent libraries & consortia)– 25,000+ library outlets (buildings)– 350 million individuals served by SirsiDynix clients

• Global Organization– Operations in 40+ countries in the Americas, Europe, Africa, Middle East,

and Asia-Pacific• Financial Stability

– 2009 was our best year ever– Company is profitable– Receives Dunn & Bradstreet’s highest ranking for a company our size &

shape• Significant Growth: ~150 new hires last 18 months


THE SIRSIDYNIX WAY

• OUR VISION:– SirsiDynix delivers technology that supports librarianship and

helps communities thrive. Working every day with a growing community of over 4,000 library customers in 70 countries, SirsiDynix is dedicated to connecting people with library resources that educate and inspire.

• Our Commitment:• Develop and deliver provocative, robust software for library staff and

patrons

• Create Centers of Excellence: service beyond the software

• Cultivate communities of SirsiDynix librarians: together, we can make libraries better for today and for tomorrow


Who are our customers?


DIVERSE NEEDS… DIVERSE MARKETS

Public Libraries39%

Academic Libraries

25%

Special Libraries26%

K-12 Libraries7%

Consortia4%

Chart TitleBreakdown of global Symphony customer base by library type


SAMPLE OF GLOBAL CUSTOMERS

7


SOME OF THE BUSIEST LIBRARIES IN N.A. USE SYMPHONY

30 million annual circulations





Our customers are happy


2009 CUSTOMER SURVEY RESULTS

• Total number of surveys: 785• Customers reported “on time” completion 94%

Rankings*• Average Communication rating: 4.32• Average Professionalism Rating: 4.57• Average Satisfaction Rating: 4.43

Scale: • 1-Extremely Unsatisfied• 3-Satisfied• 5-Extremely Satisfied


What are we presenting?


LIVE HORIZON TO SYMPHONY MIGRATIONS

Detroit Public Library (Michigan)

Grand Ledge Area District Library (Michigan)

Irving Public Library (Texas)

Indiana University (Indiana)

Kirkendall Public Library (Iowa)

Marrickville Council (Australia)

Mercer County Public Library (New Jersey)


LIVE HORIZON TO SYMPHONY MIGRATIONS

Montana State Library (Montana)

Montana State Law Library (Montana)

Moore Theological College (Australia)

Nioga Library System

New York Chiropractic College (New York)

Okaloosa County Public Library System (Florida)

Portage District Library (Michigan)

Salt Lake City Schools (Utah)

Sparta Public Library (New Jersey)

TAFE NSW Library Services (Australia)

Utah Valley University

US Army War College Library (New York)

York Hospital (Pennsylvania)


SIRSIDYNIX SYMPHONY STRENGTHS

• Proven Symphony ILS platform, with more than 2,700 server installations worldwide

• Modern n-tier architecture


SYMPHONY N-TIER ARCHITECTURE

•Staff Clients, User Experience Interfaces, Reporting Tools•P

roducts: WorkFlows, StaffWeb, e-Library, Enterprise, Hyperion, iPhone App, Director’s Station, Web Reporter

•Platforms/standards: Windows, Mac, Linux, IE, FireFox, Safari, Mobile browsers, Flash, HTML, XML, SOAP, REST

Presentation TierFor presenting content or running applications via

web or desktop software

•Symphony Modules and 3rd Party Interfaces•P

roducts: Circulation, Cataloging, Acquisitions, Serials, OutReach, Reserves, Hyperion, Self Check, ILL, Print Mgmt

•Standards: NCIP, SIP2, X12, OAI, XML

Application TierServes up applications from server for presentation

•Symphony Server•P

olicies, Rules, Access Control

Business TierBusiness objects and rules; data manipulation and

transformation into information

•Symphony Interface to RDBMS

•ODBC, SQL, API, Web Services

Data Access TierInterfaces with database and handles all I/O

•Relational Database Management Systems (RDBMS)•P

roducts: Oracle, Microsoft SQL Server, C-ISAM

•Standards: MARC21, Unimarc, Dublin Core, CommInfo, Unicode, Cosati/Cendi

Data TierData storage

•Server OS Platforms•M

S Windows Server (32- & 64-bit), Unix (Solaris, AIX, HP-UX), and Linux (Red Hat & SUSE)

Operating System TierIndustry-standard server environments

•Server Hardware Platforms•R

ISC and x86-64

Hardware TierIndustry-standard microprocessor-based platforms

http://www.webopedia.com/quick_ref/app.arch.asp

http://www.webopedia.com/quick_ref/app.arch.asp



• Proven Symphony ILS platform, with more than 2,700 server installations worldwide

• Modern n-tier architecture• Flexible RDBMS options: Oracle or MS-SQL• Mature, rich functionality• Fully customizable and adaptable via API/Web Services• Standards-based (MARC21, XML, Unicode, SIP2, NCIP, etc)• Powerful, feature-rich Java client (self-updating); optional Web Client for

streamlined, basic functionality• PDA-based circulation & inventory; online/offline modes



• LDAP/Active Directory support for single sign-on• Granular Display & Maintenance policies for consortia support• Built-in full-text, keyword searching of entire db• Web 2.0, faceted, pattern-recognition searching• Built-in Reporting/Utilities with scheduling, distribution, and output options• Director’s Station/Web Reporter reporting options• Software as a Service hosting: no hardware to maintain or upgrade• Server OS: Unix, Windows, and Linux from multiple manufacturers


JAVA STAFF CLIENT• Win 2000, XP, Vista• Mac OSX• Self Updating• Intuitive• Configurable• Login-based preference settings


STAFFWEB• Flash Application• Runs on browser• Circulation, Cataloging, and Reports Modules• Streamlined• Easy• Short learning curve


E-LIBRARY• CSS stylesheets – easy to change look• Multiple gateways –local branding for each library• Graphic searching• Bestsellers, Recommended Reading• Reading Programs• Enrichment Content, including Enhanced content• Tell Me When


ENTERPRISE• Integrated with e-library using common CSS• Sophisticated natural language searching with facets• Auto-complete with blacklists• Did you Mean?• RSS• Reader reviews• Library Favorites


BOOKMYNE IPHONE APP• Free to customers with Symphony 3.3 and up• Free download to patrons from iPhone App Store• Library info, including maps & directions• Search & place holds (incl. Books by Mail)• My account, including fines and renewals


SCHOOL ROOMS• Audience-targeted content• Integrated with e-library using common CSS• Sophisticated natural language searching with facets• Auto-complete with blacklists• Did you Mean?• RSS• Reader reviews• Library Favorites


POCKETCIRC• Windows Mobile• Circulation• Inventory• Software only or bundled with hardware• HW includes WiFi, bluetooth, and laser scanner


REPORTING SOLUTIONS• Web Reporter web-based reporting• Director’s Station OLAP Statistical Server


GLOBAL PLATFORM• Full Unicode support• e-Library• Enterprise• WorkFlows Java


SYMPHONY: STANDARDS-BASED

• Open, evolutionary solutions that adhere to leading industry standards– N-tier architecture– Windows / Mac OSX clients– PDA Platforms (WindowsCE)– UNIX / Linux / Windows servers– Oracle or MS-SQL RDBMS– Java– OpenURL– XML– Z39.50/Bath Profile– X12– SIP2 / NCIP– ISO ILL– MARC21 & Unicode– SIF


Highlights for Consortia


LOCAL BRANDING


FLEXIBLE SEARCH SCOPING


FLEXIBLE AUTHENTICATION WITH MULTIPLE RESOURCES

LDAP, SIP2, and NCIP

authentication


LIBRARY- AND/OR USER-SPECIFIC PROFILES

Profiles control theme, branding,

languages, and content


SORTABLE HOLDINGS DISPLAY

Sort by clicking column heading. Defaults for each

profile


LIBRARY-SPECIFIC RECORD OWNERSHIP POLICIES


UNLIMITED AND CUSTOMIZED POLICY LISTS FOR EACH LIBRARY


HIERARCHICAL CIRCULATION/HOLDS MATRIX WITH UNLIMITED HOLD FILL ORDER LEVELS


MARC21, UNIMARC, DUBLIN & OTHER METADATA FORMATS IN SAME DATABASE


SIMPLE & SECURE ACCESS RIGHTS MANAGEMENT


ACCESS RIGHTS INCLUDE DISTRIBUTED REPORTING


FLEXIBLE TRANSACTION REPORTING PER LIBRARY OR GROUP


COMPREHENSIVE SELF-SERVICE OPTIONS


INCLUSIVE USER COMMUNITY WITH INTERACTIVE WEB FORUMS & LISTSERVS

barbara pacut, gary martin, marcin majorkowski sirsidynix overview na konferencji w bibliotece...

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