Barbour Webinar Wednesday 21st November 2012

Achieving Zero to Landfill

presented by Sarahjane Widdowson

Agenda for today’s webinar

• Introduction

• Overview of Barbour Services

• Presentation Achieving Zero to Landfill

• Questions and Answers submit your questions via the chat box at anytime

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BIFM Members – next resource pack on Zero to Landfill

Health and Safety Executive Today’s Presenter

Sarahjane Widdowson Principal Consultant Waste Management and Resource Efficiency

Ricardo-AEA

Sarahjane has worked in the environmental sector for over twelve years, specialising in waste and recycling technical advisory. She’s provided resource efficiency advice and support to organisations ranging from telecommunications giants to fine art auctioneers; from the NHS and its supply chain to major steelworks and food waste redistribution charities.

Achieving Zero Waste to Landfill

21st November 2012

Today’s presentation

+ Learn how you can gain a competitive edge through improved waste management performance

+ Understand what you’re currently throwing away

+ Find out how you can cut your waste at source

+ Implement your actions and manage your relationship with your waste contractor

+ Learn how to galvanise commitment and kick-start your plans

...in order that you increase your sustainability and profitability by diverting waste from landfill

18

£64/tonne

Visible

Costs

Hidden

Costs

What is Resource Efficiency?

+ Resource efficiency is all about managing raw materials, energy and water in order to minimise waste and thereby reduce cost and impact on the environment

+ Saves you money

+ Saves the environment

+ Gives you a market advantage

+ Provides supply chain benefits

+ Supports compliance

+ Enhances wellbeing

Understanding your waste streams

What is waste?

What are you throwing away?

+ Waste mapping will allow you to identify:

- What types of waste your organisation produces

- Where these wastes occur in your day-to-day activities

- Why these wastes occur

- How much waste is produced (volume) and costs involved (baseline performance)

+ What are the benefits?

- A list of potential areas for improvement

- Identifies no-cost / low cost improvement opportunities

- Engagement of Staff across sites - will improve awareness and recognition of responsibilities

- Feedback of actions / implementation Plan - will encourage active participation and stimulate compliance

First steps to monitoring: Waste Mapping

+ Draw a site map

+ Conduct a site walk around

+ Look in the bins/skips

+ Annotate your map using symbols

+ Don’t forget hidden costs such as labour and energy

Site map

+ By identifying where waste is produced it is easier to see why it is produced

+ Quantify the cost of waste highlighted on your map @ every point

Identification of ideas through audit

Site Walk – take your camera

How do you store your waste?

+ Semi-organised waste

- but it doesn’t seem to be working very well

+ Are you segregating as much as you can?

+ Do you have a Site Waste Management Plan?

+ Who is responsible?

- Waste policies for contractors?

+ Where is the signage?

Are you segregating your materials?

+ Mixed waste but does it all need to be disposed?

+ Are you segregating your recyclables?

+ Have you got take back schemes for pallets and containers?

+ Much of this material has value yet it is all going to a landfill site!

How are you managing your waste?

+ IT scrap yard

- Is it stored securely?

- Hazardous and non-hazardous stored together?

+ Have you got a take back scheme in place?

+ Does all of this need to be disposed of?

+ Can some of it be reused?

- Charity schemes?

+ What about the value of the finite precious metals?

What’s in the bag?

Composition analysis

+ Think about Health & Safety

- People throw anything away!

+ Choose a representative sample

- Think about sampling different areas

+ If possible weigh the materials

+ Feedback the results to your team

- Opportunity to monitor waste reduction in specific areas

Waste Composition

29 SME’s surveyed in 2010

Kg / business (average)

Food/Drink Retail Office Other

kg/year kg/year kg/year Kg/year

Paper 156.38 324.76 188.26 414.03

Card 94.19 146.02 36.61 75.34

Plastic film 71.03 82.57 56.54 137.09

Dense Plastic 40.64 54.78 52.48 79.37

Textiles 4.00 0.20 11.47 0.00

Other combustible 9.23 155.19 21.32 39.47

Other non combustible 2.97 28.97 9.15 0.00

Glass 98.77 33.40 17.73 22.92

Ferrous metal 23.03 29.85 5.21 12.52

Non ferrous metal 7.10 8.97 9.38 14.64

Putrescibles 729.43 99.12 334.35 466.24

Fines 35.87 0.79 28.62 11.04

WEEE 0.52 28.38 0.00 1.06

HHW 0.58 53.50 4.52 0.00

Total 1274 1047 776 1275

The Waste Hierarchy

The Waste Hierarchy

Prevention

+ How you can cut waste at source?

- Using less material in design and manufacture.

- Keeping products for longer – buying durable items

- Ensuring multiple use

oMake sure that marketing materials can be used again

- Using less resources

oWater, electricity, materials, fuel etc.

- Consider leasing

+ Material substitution

- Added value chemicals

- Reducing hazardous components

Prevention – simple ideas

+ Smart printing

- On demand, print double sided, check your settings, e-agenda

+ Purchase durable equipment

- Try and have broken equipment repaired rather than replaced, make use of product guarantees and warranties where appropriate

+ Install video-conferencing facilities and avoid business travel

+ Sustainable procurement policy

- Request reusable, recyclable or recycled packaging from your supplier

What about leasing?

+ Interface Carpets provides a service involving the leasing, not purchasing, of carpets for floor covering

- Eliminates end-of-use costs, streamlines compliance with waste legislation and reduces management time for customers

+ PHS, Dyson and Xpelair provide washroom equipment on a rental basis

- Reduces capital outlay, provides a maintenance service and reduces management time

+ IT equipment etc.

Preparing for Reuse

+ Checking, cleaning, repairing, refurbishing, whole items or spare parts

+ Reusing items within your organisation

- Scrap paper as notepads

- Envelopes

- Off-cuts

- Local intranet exchange

+ Sending items to other organisations for reuse

- IT equipment, furniture, uniforms etc.

+ Donation/Sale

- Business reuse and recycling directory

- Local community groups

Implementing your actions

What’s your priority?

+ What’s your priority?

- Time, resource, compliance, need, policy, CSR

- Prevention, reuse, recycling – zero waste to landfill

+ Staff uniform

- Prevent waste

oUniform redesign

- Donate for reuse

oUK or Worldwide charity

- Recycle

oGain income

o Donate income

+ Food Waste

- Donation

- Recycling

Recycling systems

+ Revisit your waste mapping results

- What is available for segregation?

+ Speak with stakeholders

- Cleaning staff to senior management

- Current and future plans for your organisation

+ Assess storage facilities

- Capacity / access / suitability / security

- Hazardous waste

- Reuse – furniture? IT?

+ Source segregation or commingled?

- Separate food waste collection?

- Confidential waste paper / batteries / ink cartridges etc.

+ What collection services are available?

Launching a scheme

+ Preparation!

+ Remove desk bins and replace them with a central ‘waste’ station

+ Communicate the benefits

- Compliance

- Environment

- Meeting staff requests

+ Reward action

- Monitor progress

+ More unusual materials?

- Bicycles, spectacles, stamps, plant pots,

- paint, crutches…

Join a national campaign

+ Artwork

+ Material icons

+ www.recyclenowpartners.org.uk

Waste Contracts – Procuring a service

Reviewing your bills

+ Do you review your bills regularly?

- How much resource are you using?

- Are you resource efficient?

- Is this the right amount for your organisation?

+ Are you being charged the correct amount?

+ Are you compliant – Duty of Care etc.

+ When did you last market test?

- Are there opportunities for waste prevention, reuse or recycling?

Duty of Care

+ Prevent the escape of waste

+ Prevent the illegal deposit of waste

+ Transfer to an authorised person

- Waste Carriers Licence

+ Provide a written waste description

+ Waste Transfer Notes

- Complete, sign & keep for 2 years

+ Hazardous Waste Consignment Notes

- Complete, sign & keep for 3 years

+ Make sure that anyone collecting waste from your site is licensed and know where the waste is going!

Other Requirements

+ Pre-treatment before landfill

+ Mixing prohibited substances

- Hazardous wastes of different codes

- Hazardous and non-hazardous wastes

+ Scotland – Waste Scotland (2012) Regulations

- Segregate recyclables

- Food waste recycling

+ Wales – Sector plans for businesses

What are your current arrangements?

+ How many contractors do you have and what role do they play?

- General waste, recycling, furniture reuse, WEEE, confidential waste, Sanpro, maintenance waste etc.

+ How many bins/FELs/Skips etc do you have and how frequently are they emptied?

+ What’s being disposed of?

+ What are you being charged for?

- Empty runs

- Half full bins

- Duty of care

- Administration

Waste

Stream Contractor Contact Name Address Contract Ref Valid to

Date of Last

Site Audit

Review of

Waste Carrier

Licence

Waste

Carrier

Licence

Valid to

Notes/Actions

Office Paper Secure-E Shred Garry McAdam

123 Montague

St, Glasgow

G52 1PE

SES1052011 31/10/2011 N/A 30/09/2010 01/08/2011

Secure-E Shred Waste Carrier

Licence expires prior to the end of

ABC Chemicals’ current contract.

Request a copy of the new licence

in August 2011

Packaging

Waste

(includes

Cardboard

and Plastics)

Packsol Packaging

Waste Compliance

Scheme

Brett Williams

60 Toska Rd

Irvine

KA11 1TT

PWCS0088532 31/03/2012

Audit of Packsol

premises has

never been

untaken

31/03/2011 31/03/2013

Arrange a site visit to the Packsol

site to better understand how the

packaging waste is treated and

recycled. To be complete by Nov

2011

Pallets

(wooden) John Watson John Watson

Beith Rd

KA9 6YL N/A N/A N/A N/A N/A

No formal contract in place. John

collects broken pallets as required.

Unsure of his status as a waste

contractor.

General

Waste Local Authority Unknown Unknown Unknown Unknown Unknown Unknown Unknown

Investigate current contract and

conditions. Arrange for a site visit of

WM Facility. Contract has been in

place for a number of years and

has never been investigated. A

monthly charge is levied and paid

by accounts.

Aluminium

Cans Alucare Claire Winston

Glengarnock

High St

KA11 8LB

N/A N/A N/A N/A N/A

Local charity that collects

aluminium cans and sells them to

raise funds. This is done on an ad-

hoc basis as bags become full.

Waste

Chemicals/S

pillage

Sludgesure Burt Hinkle

Laws Rd

Irvine

KA8 7HH

SS34796-Q 27/01/2012 22/01/2010 22/01/2010 24/05/2013 Contract valid until Jan 2012.

Cleaning

Contractor Cleankind Seb Mcfarlane

Smith St

East Kilbride

ML2 9JJ

CKy2375 02/05/2012 N/A N/A N/A Contract Valid to May 2012.

Waste capacity

+ Understanding your needs

- Do you need the capacity you currently have?

- Can all of your materials be reused/recycled

+ Maximising the value of your recyclables

- Economies of scale and segregation

+ Negotiating the services you need

+ Community groups

- Opportunities for reuse?

+ Business improvement districts

- Can you work together to greater effect?

+ Landlord

- Discuss options

Bathgate BID case study

+ Small town in West Lothian, Scotland

+ 35 SME businesses took part in the 8 week pilot

+ Previously had NO recycling service

+ Single waste contract = common interest/benefit

+ Recycled 5.75 tonnes during the pilot project

+ Average = 25.5kg/wk/business (paper = 61%, card = 28%)

http://www.bathgatebid.net/business_plan1.html

Common problem wastes - 1

+ Food and catering waste

- Catering waste and waste food of animal origin become animal by-products when they are no longer intended for human consumption.

- Passed their sell by date

- Damaged, soiled or contaminated

- Collection opportunities – food waste

- Local donations?

+ Used Cooking Oil

- You should not dispose of used cooking oil down surface water or foul drains.

- Landfills cannot accept liquid waste

- Collection opportunities – waste to fuel

Common problem wastes - 2

+ Donating Equipment

- Businesses often donate equipment for re-use without thinking of the paper trail they must complete (Duty of Care)

- Trips to the tip are not allowed!

+ Treat WEEE carefully

- 1 Bin for non-hazardous WEEE (Collection and recovery fee of approximately £85/T) and another bin for hazardous WEEE (collection & recovery fee of approx £125/T).

- Rule of thumb, treat EEE containing any of the following as hazardous wastes: Battery, Lamp, Display, Fridge

Managing change

Managing change

+ Setting priorities

- What’s important?

+ Resourcing change & getting senior management buy-in

- Time and resource

+ Environmental Policies, EMS

- Sustainable procurement (all goods and services)

+ Green Teams & Champions

- Many hands….

+ Communicating with staff

- Gain feedback

+ Communicating success to customers

- Let the world know

+ Monitoring and evaluation

- An ongoing process

58

Closing the loop

- Buy Recycled

Supplier Questionnaire

Life stage Questions

Raw materials

Are the materials sourced sustainably?

Can they be reused or recycled?

Do they contain a proportion of recycled materials?

Manufacture

Which chemicals are used to make the product?

Are any of the chemicals hazardous?

Does the manufacturer comply with all relevant legislation?

Distribution

How far has the product travelled to reach your company?

Are trucks backhauled?

Is a logistics strategy in place?

Is the packaging essential?

Can the amount of packaging be reduced to minimise material use and waste?

Use

How long is the product’s lifespan?

Have alternative options been sourced?

Does the product have a green label?

Can the product be repaired easily?

Are spare parts available?

Is the product energy efficient?

End of life

Is there a requirement for additional permits/licences to handle, use or store items?

Can the item be reused or recycled at the end of its life?

What is the legal obligation for safe disposal?

Is it hazardous?

Background

Situational Analysis

Aims and Objectives

Target Audience

Branding and

Message

Strategy and

Communication

Channels

Campaign activities

Schedule and Budget

Monitoring and

Evaluation

The communications plan structure

A TYPICAL

COMMUNICATIONS

PLANNING CYCLE

Identify where you are

now

Analyse current

position

Outline where you

want to be. Explain

how you will get there

Define aims and

SMART objectives:

Specific

Measurable

Achievable

Relevant

Time-bound

Identify target

audiences:

Academic/admin/

support

Believers/sceptics

Visual identity

Tone of voice

Type of message

Overall approach

Initiatives to support

specific actions

Targeting specific

audiences

Relative impacts

Develop individual

activities/ initiatives

Set individual aims

and objectives

Identify appropriate

monitoring &

evaluation

Timetable and cost

campaign activities

Evaluate

effectiveness:

Overall aims and

objectives achieved?

Individual aims and

objectives achieved?

Review impact of

activities

Plan future activities

Environmental Champions & Green Teams

+ Key Barriers to behavioural change:

- Lack of knowledge

- Peer pressure

+ Solution? Recruit environmental champions

- Provide guidance and cascading information

- Mentoring

- Set a positive example

- Promote resource efficiency benefits

- Local focus for ideas

+ Criteria

- Enthusiastic, Personable, Good communicators

- Positive attitude to environmental issues

Communicating Success

+ Vital for any change

- Demonstrates that investment of time and resources has been worthwhile

- Creates sense of achievement

- Builds long-term momentum

+ Planning

- Identify quick wins

- Set interim targets early on

- Set challenging, but achievable targets for the later stages

- Record and report regularly

- Feedback good news!

Monitoring and Evaluation

+ Think about KPIs – Key Performance Indicators

- Reduction in waste arisings

- Increase in recycling

- Zero waste to landfill?

+ Consider SMART objectives

- Link to environmental policy

+ What supply chain reporting requirements do you have?

- ISO standards?

- Continual improvement?

What help is available?

WRAP

http://www.wrap.org.uk/content/business-resource-efficiency-hub

WRAP – Resource efficient FM toolkit

WRAP – Resource efficient FM toolkit

Service area What to ask for How to implement Support (links to supporting docs)

Hard FM

Services

Waste minimisation and product re-use

Energy / water metering and management

Recommendations for investments into energy /

water saving initiatives

Extend EEE product lifetimes and deployment

Resource Management

Plan for Hard FM services

Cost / Benefit Study

Model procurement wording

Resource monitoring and management

template

Waste

manageme

nt

increased recovery for re-use

reduced waste to landfill

segregation of waste streams

efficiency of collection service

Waste management

strategy, supporting Hard

FM Resource Management

Plan

Cost / Benefit Study

Model procurement wording

Resource monitoring and management

template

Catering segregation of food and packaging waste

food waste minimisation plan

enter into a Voluntary Agreement with WRAP

Food waste minimisation

template

Cost / Benefit Study

Model procurement wording

Resource monitoring and management

template

Furniture Service based contract (change in asset

ownership)

Re-use of furniture by internal redeployment

Recovery of used furniture for re-use by others

Service based contracting

Furniture Resource

Management Plan

Cost / Benefit Study

Model procurement wording

Resource monitoring and management

template

ICT Extend product lifetime

Service based contract (change in asset

ownership)

Service based contracting

ICT Resource

Management Plan

Cost / Benefit Study

Model procurement wording

Resource monitoring and management

template

Uniforms

and textiles

increased durability and re-use

select materials for low temperature washing and

low energy drying

Textiles and Laundry

Resource Management Plan

Cost / Benefit Study

Model procurement wording

Resource monitoring and management

template

http://www.wrap.org.uk/content/fm-client-procurement-toolkit-0

Hospitality and Food Services Agreement

+ Did you know every 240 litre wheelie bin you fill with food waste each week is costing you around £240 in purchase and waste management costs?

+ Online Resource centre

http://hafsva.wrap.org.uk/home

Summary

Summary

+ From waste to resource

+ Understanding your waste streams

+ The Waste Hierarchy

+ Implementing your activities

+ Waste contracts

+ Managing change

71

Thank you

Sarahjane Widdowson

Principal Consultant, Ricardo-AEA Sarahjane.widdowson@ricardo-aea.com

www.ricardo-aea.com

Thank you for listening

Question & Answer

session

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