1 Presented By-AARTI

BBA (B&I)

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What Is COMMUNICATION..?

“Communication is an exchange of facts, ideas, opinions or emotions by two or more persons.”

–William Newman

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How communication proceed…?

And…

How Disturbances create...?

Message

Receiver

Feedback

Sender

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COMMUNICATION BARRIERS…?

Barriers Barrier means hindrances, hurdles, or problems Inappropriate medium or channel Incorrect grammar, inflammatory words, words that

conflict with body language Noise (Can be interference from various sources –

radio, chatter, etc.) And to express in action or words ones emotions &

thoughts.

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DIFFERENT TYPES OF BARRIERS

Communication is about overcoming barriers.

State all the barriers that you can think of that impact on your day-to-day communication.

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DIFFERENT TYPES OF BARRIERS

(CONTINUED...)

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Today’s Topics

1. Organizational barriers;

2. Semantic barriers;3. Psychological barriers;4. Personal barriers;5. Overcoming the

barriers.

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ORGANIZATIONAL BARRIERS

These barriers arise when duties and lines of authority are not clearly defined.

They arise on account of distance communication, more layers of communication, lack of communication, heavy communication load etc.

Rules and Regulations

Status and Position

Complex Organization

Facilities

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SEMANTIC BARRIERS

Problems of language are called Semantic Barriers.

Words and symbols used to communicate facts and feeling may means different things to different persons.

Badly expresse

d messages

Faculty Transla

tion

Unclarified

Assumptions

Jargon Langua

ge

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PSYCHOLOGICAL BARRIERS

Psychological of the employee in an organization is relating to the security of job, dignity, peace of mind etc.

Loss of transmissi

on

Premature

evaluation

Inattention

Failure of

communication

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PERSONAL BARRIERS

Barriers to Superior

• Regard and Attitude• Message overload • Distrust • Self-satisfaction

Barriers to Subordinate

• They dislike to show mistake• Lack of incentives• Lack of encouragement• Unwilling to communicate

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HOW TO OVERCOME COMMUNICATION BARRIERS..?

A thorough understanding of communication barrier is the basic requirement to find out measures to remove or eliminate or overcome them.

OVERCOME OR ELIMINATION OF BARRIERS

Orientation

Suitable Language

Good listening

Knowing the

receiver

Feedback

• Taking the receiver more seriously

• Thinking more clearly about the message

• Delivering messages skilfully

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That's All for Today…

See You later..!