1. 1. How to communicate effectively
2. 2. What is communikation? 2Hello! 1 1Hello! 2 We exchange messages all the day Communication
3. 4. A communication involves at least two people.. -
   • To complete a successful communication both sides must listen and understand each othersmessages
4. 5. In face-to-face communications words account for less than 10% of the message that we convey : ,
5. 6. Exercise If your words say one thing and your body say another what then..?