Basic Management Skillsby John Ostrowski

Overview

• Planning, organizing, staffing, directing, coordinating, reporting: necessary but not sufficient

• Need human interaction skills

–Respect

–Understanding

–Involvement

PLANNING

ORGANIZING

STAFFING

DIRECTING

Types of plan

• Comprehensive

• Annual work plan

• Long-range plan

• Strategic planning COORDINATING

REPORTING

PLANNING

ORGANIZING

STAFFING

DIRECTING

• Prior organizational decisions

• Make organization work for you

• Make organization match reality

COORDINATING

REPORTING

PWD

ADM

W/S ENGTR/D

CM

PLANNING

ORGANIZING

STAFFING

DIRECTING

• Have a plan

• Work with HR department

• Work with what you have

• Assess strengths and weaknesses

• Match personalities to jobs COORDINATING

REPORTING

PLANNING

ORGANIZING

STAFFING

DIRECTING

• Need for vision

• Knowing your options

• Hands-off vs. hands-on

–Off when things are going well

–On when correction avoids pain COORDINATING

REPORTING

PLANNING

ORGANIZING

STAFFING

DIRECTING

• Types of problems

–Productivity

–Behavior

• Understanding human behavior

–Respect

–Listen

–InvolveCOORDINATING

REPORTING

PLANNING

ORGANIZING

STAFFING

DIRECTING

Coordinating vs. Controlling

• Control processes

• Coordinate people

–Functions

–Decentralized operations

COORDINATING

REPORTING

PLANNING

ORGANIZING

STAFFING

DIRECTING

• The need for reports

• The need for focus

• The need for brevity

• The need for clarity COORDINATING

REPORTING