ELITE AutoRewards® Member GuideELITE AutoRewards® Member Guide

Baum Chevrolet Buick810 W Van Buren, Clinton, IL 61727

(217) 935-3156

Baum Motor Company229 E Clinton Ave, Farmer City, IL 61842

24/7 TOWING (217) 519-3462

Exclusive Benefits Reserved For You.

Congratulations and thank you for choosing Baum Chevrolet • Buick to be your family’s dealership. We are committed to making your ownership experience second to none… 365 days a year!

That experience starts with Baum AutoRewards. As a member of our exclusive customer loyalty program, you are entitled to a world of upgraded bene�ts and rewards. You’ll enjoy valuable vehicle earning privileges, convenient service advantages, and much more!

Upon enrollment you will receive a set of valuable certi�cates. Simply book your service appointments in advance. Present your certi�cates with your Baum AutoRewards card or key tag to your service advisor at time of arrival.

Enjoy!

Scott Baum Owner

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Welcome To The Club!

Annual GM Certi�ed Vehicle InspectionComplimentary First Oil ChangeBrake Replacement DiscountParts & Accessories Discount50,000 - Mile or 100,000 - Mile Service DiscountAnnual ELITE Detail ServicePaint Touch-Up ServiceTrailer Rental - Two-Day Max

Earnings Program ...........................................2-3Save Up To $2,500Earning Bonus Points Is Easy

Convenient Member Advantages ...............5-7Lost Key Return ServiceCourtesy Rental Vehicle With ServiceTowing ProtectionTire Change ServiceVehicle Lock Out ServiceFREE Code Reading Service Priority Service SchedulingCourtesy Pick-Up & Delivery With ServiceQuick Car Wash & Vacuum With ServiceTire Rotations (LIFETIME)Complimentary First Oil ChangeBrake Replacement DiscountParts & Accessories Discount50,000 - Mile or 100,000 - Mile Service DiscountAnnual GM Certi�ed Vehicle InspectionAnnual ELITE Detail ServicePaint Touch-Up ServiceTrailer Rental - Two-Day Max

Check Your Point Balance Online .....................8

Friends & Family Referral Certi�cates .............9

Valuable Certificates!Ask For Your

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Let Us Reward You.Present your AutoRewards key tag or card every time you make a qualified purchase at Baum Chevrolet • Buick. You will earn 15% of each dollar you spend toward your next vehicle. Qualified purchases include service, parts, and accessories. Each point is equal to one dollar in future savings.

Save Up To $2,500.When it’s time for your next vehicle purchase, present your AutoRewards key tag to your Baum sales consultant. We will deduct the total of your AutoRewards balance off the price of the new or pre-owned vehicle of your choice up to $2,500 in savings. Plus, your points are over and above any manufacturer’s discount or incentive!

The Choice Is Yours.Your earnings are fully transferable to friends and family members at any time. Simply notify your sales consultant, and we will take care of all the details.

Plus, Enjoy Lost Key Return Service.Ask your sales consultant to sign you up today for our Lost Key Return Service. Should you lose your keys, instructions on your AutoRewards key tag will assist in their safe return to you!

Register today! Simply provide your email address to your sales consultant to take advantage of this valuable service!Program does not cover replacement cost of keys if they are not returned.

Your Key To Exclusive Savings.

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Earning PointsCustomer Appreciation BonusAs an AutoRewards ELITE member, your earnings account is pre-loaded with $100 in Bonus Points.

First Swipe BonusWe will add $100 in Bonus Points to your AutoRewards ELITE account when you swipe your key tag or card for the first time.

Friends & Family Referral BonusIf you have enjoyed your experience with us and are delighted with your vehicle… tell someone! In return for EVERY new customer you refer who purchases a vehicle from your sales consultant, you will receive $200 in Bonus Points if you are an AutoRewards ELITE member. See Friends & Family Referral Bonus Certificates in this handbook for easy steps on how to make a referral.

$100

$200

$100

to view your AutoRewards earnings.BaumChevyBuick.comVisit

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Is Easy!

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ConvenientFor our Baum AutoRewards ELITE members, we have convenient service advantages waiting for you! Simply present your Baum AutoRewards ELITE card or key tag to start enjoying the privileges of membership!

Convenient Service AdvantagesLost Key Return Service* Priceless

Courtesy Rental Vehicle with Service $32 Per Day

Towing Protection** $600

Tire Change Service** $80

Vehicle Lock Out Service** $200

FREE Code Reading Service $390

Priority Service Scheduling Priceless

Courtesy Pick-Up & Delivery With Service** $319

Quick Car Wash & Vacuum with Service*** $112

Tire Rotations (LIFETIME) $359

Complimentary First Oil Change $100

Brake Replacement Discount 20% OFF

GM Parts & Accessories Discount (Excluding Tires & Labor) 20% OFF

50,000-Mile or 100,000-Mile Service 20% OFF

(4) Annual GM Certi�ed Vehicle Inspection $100

(4) Annual ELITE Detail $260

(4) Paint Touch-Up Service $200

(4) Two-Day Trailer Rental $680

TOTAL VALUE Up To $5,083

Value

All service privileges valid for 48 months or until enrolled vehicle is sold, whichever occurs first unless otherwise noted.

* Program does not cover replacement cost of keys if they are not returned.

** Available within 30 miles of dealership.

*** Excludes oil changes and Quick Lube service.

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Up To $5,083 In Value!

Service Privileges Just For You!

Use Your Points In Service!When you come in for your 50,000 mile serviceyou can use up to $200 in Bonus Points towardsthe cost of your Maintenance Package. When you’reready for your 100,000 mile service you can use up to $400 in Bonus Points towards the cost of your Maintenance Package.

Lost Key Return ServiceShould you lose your keys, instructions on your AutoRewards key tag will assist in the safe return of your keys to you. Just another reason to keep your AutoRewards key tag on your key ring at all times.Program does not cover replacement cost of keys if they are not returned.

Courtesy Rental Vehicle With ServiceEnjoy the use of our exclusive service courtesy vehicle fleet. Regularly $32 per day, this service is complimentary for all AutoRewards ELITE members. Vehicle must be returned within one business day of being notified that your vehicle is ready to be picked up. A $32 per day fee will apply unless previous arrangements are made. This ELITE Member Benefit is for vehicles having routine service only and not for vehicles having any collision or body work done. Please request your courtesy vehicle when scheduling your service visit and present your AutoRewards membership key tag or card upon arrival.

Towing ProtectionIn the unlikely event that your vehicle is involved in either an accident or is not drivable due to a mechanical failure, AutoRewards ELITE members are protected with emergency towing coverage (up to $150). Your vehicle will be towed directly to Baum Chevrolet • Buick for immediate inspections and repair. If you are in need of towing, please contact our tow truck driver at 217-519-3462 and notify them that you are an AutoRewards ELITE member. Available within a 30 mile radius of dealership.

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Tire Change ServiceIn town and have a flat tire? Your AutoRewards ELITE membership has you covered. Baum Chevrolet • Buick will dispatch a service technician (within 30 miles of the dealership) to install your spare tire (sorry, this service does not include repair or replacement cost of the damaged tire, but will get you on your way quickly and safely). For assistance, please call 217-935-3156.

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Vehicle Lock Out ServiceLocked your keys in the car? Baum Chevrolet • Buick’s lock out service is simply a phone call away.Available within a 30-mile radius of dealership, call 217-935-3156.

FREE Code Reading Service Should your check engine light appear, call ahead and let us provide your vehicle with a FREE code reading check. Our technicians will perform basic code reading to isolate any problems so you can get your vehicle running smoothly again.Does not include teardown or advanced troubleshooting.

Additional Benefits

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And Savings!

Priority Service SchedulingTake advantage of our priority service scheduling when booking service visits by notifying our customer service center that you are an ELITE AutoRewards member.

Courtesy Pick-Up & Delivery With ServiceAutoRewards ELITE members are invited to enjoy our pick-up and delivery service with any visit! Your vehicle will be picked up and returned to your home or office (within 30 miles of the dealership), and you will also receive a FREE loaner vehicle while your vehicle is being serviced.Ask about this convenient service when booking your next appointment. Does not include Quick Lube services.

Quick Car Wash & Vacuum With ServiceWhile your vehicle is in for service, ask for our quick car wash and vacuum service.Excludes oil changes and Quick Lube services.

Tire Rotations (Lifetime)As an AutoRewards ELITE member, you will enjoy complimentary tire rotations (a $19.95 value) available every 6,000 miles during the term of your membership! Simply let us know that you are an AutoRewards ELITE member.

Ask For Your Certificates Today!

As an AutoRewards ELITE member you are entitled to valuable certificates designed to save you time and money. Ask for your personalized certificates at time of enrollment.

3 Annual GM Certi�ed Vehicle InspectionOnce a year AutoRewards ELITE members are invited to schedule a complimentary bumper-to-bumper GM Certified Inspection ($95 value). This service includes a 172-point mechanical and appearance inspection that not only meets, but exceeds the rigorous standards of a GM Certified vehicle.To schedule your inspection, please contact your service advisor. See certificate for details.

Complimentary First Oil ChangeAs an AutoRewards ELITE member, your first lube, oil and filter change (up to a $100 value) is on us.

Members-Only Parts & Service PricingAs an AutoRewards ELITE member, you are entitled to exclusive members-only pricing. Upon enrollment you will receive your 20% OFF certificates:

• Brake Replacement Discount• Parts & Accessories Discount - Excludes Tires,

Labor & Quick Lube• 50,000-Mile or 100,000-Mile Service Discount

Simply present your certificate upon your arrival for your service visit.

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Your Certificates

Annual ELITE Detail ServiceKeep your vehicle looking as clean as the day you took delivery of it. Present one of your four gift certificates (a $65.00 value) to receive a detail service for your vehicle. Call ahead for reservations. Please request your courtesy vehicle when scheduling your service visit and present your AutoRewards membership key tag or card upon arrival.

Paint Touch-Up ServiceAs an AutoRewards ELITE member, your vehicle is eligible for four paint touch-up services during the lifetime of your membership (up to 48 months). Redeem for any paint repair up to $50.00 in value per repair. See certificates for complete details. Not to be used as a deductible payment, only for paint touch-up services.

Trailer Rental - Two-Day MaxExperience the convenience and utility of a complimentary two-day enclosed trailer rental from Baum Chevrolet • Buick. This service is available to all AutoRewards ELITE members once a year at no charge. See certificates for details. Please make reservations in advance to guarantee availability. Must rent for two consecutive days.

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Await You!

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The Only WayCheck Your Point Balance.Your AutoRewards account balance is accessible 24 hours a day at BaumChevyBuick.com for your convenience. Visit today and find out how many points you have earned toward your next vehicle.

Stay Informed About The Club.Want to stay up to date on the latest AutoRewards benefits? Ready to redeem on a new vehicle but not sure where to start? All of these answers and more are only a few clicks away.

Ready For A New Vehicle?From the time you log on to the time you are ready to trade-in for another vehicle, our sales team will provide continuous service to you. View our inventory, schedule a service appointment, find out about your leasing options and more – all from the comfort of your home!

Sign-Up for AutoRewards E-ConnectReceive account updates, club news, and more when you register for our Baum Chevrolet • Buick AutoRewards E-Connect service. Provide your email address to your sales consultant today to start enjoying:

• Lost key return service• Customized e-statements

• Valuable coupons• Club updates

And Much More!

To Drive Online.

@@@@@@@@@@@@@@@@@@@@@@@@Check Your Point Balance 24/7

BaumChevyBuick.com

Referral Certificates Value!$200.00 #2twotwotwotwo#two#

Referral Certificates Value!$200.00

When my referral is ready to purchase a vehicle, he/she must present this coupon to:

My Baum Chevrolet • Buick Sales & Leasing Consultant

will receive $200 in Elite AutoRewards Bonus Points.

I,Baum AutoRewards Member’s Name

,

#1oneoneoneone

AutoRewards ELITE

To Drive Online.

AutoRewards ELITE

When my referral is ready to purchase a vehicle, he/she must present this coupon to:

My Baum Chevrolet • Buick Sales & Leasing Consultant

will receive $200 in Elite AutoRewards Bonus Points.

I,Baum AutoRewards Member’s Name

,

Sales Consultant Must Complete To Award Points

Existing Customer’s Barcode #

627250 1118 $200 in Bonus Points Awarded

Date Completed

www.BaumChevyBuick.com

1. CALL your sales consultant and let him/her know you are sending a referral.

2. Have your referral PRESENT this completed certi�cate to your sales consultant

prior to vehicle purchase.

3. Fifteen days following completed sale, visit www.BaumChevyBuick.com to

verify your updated point balance.Manager’s Validation Signature

Sales Consultant Must Complete To Award Points

Existing Customer’s Barcode #

627250 1118 $200 in Bonus Points Awarded

Date Completed

www.BaumChevyBuick.com

1. CALL your sales consultant and let him/her know you are sending a referral.

2. Have your referral PRESENT this completed certi�cate to your sales consultant

prior to vehicle purchase.

3. Fifteen days following completed sale, visit www.BaumChevyBuick.com to

verify your updated point balance.Manager’s Validation Signature

Referral Certificates Value!$200.00

When my referral is ready to purchase a vehicle, he/she must present this

My Baum Chevrolet • Buick Sales & Leasing Consultant

will receive $200 in Elite AutoRewards Bonus Points.

I,Baum AutoRewards Member’s Name

,

#4fourfourfourfour#four#

Referral Certificates Value!$200.00

When my referral is ready to purchase a vehicle, he/she must present this

My Baum Chevrolet • Buick Sales & Leasing Consultant

will receive $200 in Elite AutoRewards Bonus Points.

I,Baum AutoRewards Member’s Name

,

#3threethreethreethreethreethree#three#

AutoRewards ELITE

AutoRewards ELITE

Sales Consultant Must Complete To Award Points

Existing Customer’s Barcode #

627250 1118 $200 in Bonus Points Awarded

Date Completed

www.BaumChevyBuick.com

1. CALL your sales consultant and let him/her know you are sending a referral.

2. Have your referral PRESENT this completed certi�cate to your sales consultant

prior to vehicle purchase.

3. Fifteen days following completed sale, visit www.BaumChevyBuick.com to

verify your updated point balance.Manager’s Validation Signature

Sales Consultant Must Complete To Award Points

Existing Customer’s Barcode #

627250 1118 $200 in Bonus Points Awarded

Date Completed

www.BaumChevyBuick.com

1. CALL your sales consultant and let him/her know you are sending a referral.

2. Have your referral PRESENT this completed certi�cate to your sales consultant

prior to vehicle purchase.

3. Fifteen days following completed sale, visit www.BaumChevyBuick.com to

verify your updated point balance.Manager’s Validation Signature

1. Upon receipt of membership wallet card and key tags (the “Card”), member agrees to be bound by the program rules and conditions. 2. AutoRewards points (the “Points”) are earned by making qualified purchases of products and services only at Baum Chevrolet Buick and affiliate owned and operated dealerships (the “Dealership”).3. Members must present valid membership Card at time of purchase in order to accumulate Points.4. A percentage of the total dollars you spend toward a qualified purchase OR the fixed Point award for specific transactions as outlined in the membership materials will be accrued in Points to

discount your next new or pre-owned vehicle purchase at the Dealership. AutoRewards members will accrue 10% and AutoRewards ELITE members will accrue 15%.5. Each of the Points earned is equal to one dollar in award discounts.6. Qualified purchases include retail parts, detail, services, maintenance, accessories and rentals. New or pre-owned vehicle purchases, body shop services and wholesale parts purchases are excluded

from this program. Points are earned on customer pay transactions only. Warranty repairs do not qualify for Points accumulation.7. Program is limited to a maximum award level of 1,500 Points for AutoRewards members and 2,500 Points for AutoRewards ELITE members.8. Points begin accumulating on the original membership start date, but may not exceed the Points limit. The accumulation period will end four years after the original membership start date. 9. Membership accounts will always retain the most recent transactions. Every point earned is valid for four years from transaction date during the defined four year accumulation period. Points earned

must be used before the expiration date or the Points will be forfeited.10. Membership and Points may not be transferred from account to account. At no time can members pool Points to increase standings. Membership and accumulated earnings may not be bartered,

brokered, sold, or transferred for any reason, including death and domestic matters.11. Total Points standings will be tracked in the Flexstat® database and will be updated with each qualified purchase. Transaction credits will be posted within 30 days of the transaction date and can be

checked at any Dealership Points scan terminal as well as the Dealership’s Web site. 12. When redeeming Points toward a vehicle purchase, members must present a valid membership Card containing their accumulated Points with proper identification.13. Points may only be accumulated at the time the member makes a qualified purchase.14. Points have no cash value and cannot be redeemed for cash. 15. Only one account may be used per vehicle purchase.16. Membership Cards remain the property of the Dealership and must be surrendered upon request.17. Participation in this program is offered at the sole discretion of the Dealership and may be terminated at any time without prior notice.18. The Dealership reserves the right to disqualify any person(s) from participation, if in its sole judgment the member violates the rules and regulations governing this program. In the event of

disqualification or program termination, accumulated Points will be immediately terminated.19. All members must be at least 18 years of age to participate.20. Accumulated Points may not be redeemed if you are in default under the terms and conditions of these rules or with regard to any obligation which may be due the Dealership.21. Determination of income or tax liability related to the participation in this program is the sole responsibility of the participating member. Neither AutoAwards, Inc. nor the Dealership make any

representation as to the current or future tax consequences to the participating members as to the crediting, transfer, use, redemption, or disposition of program earnings.22. The program has no pre-determined termination date. The program may be terminated at any time without prior notice at the wishes of the Dealership and/or AutoAwards, Inc. 23. The Dealership and AutoAwards, Inc. reserve the right to audit all accounts for compliance with these rules. In the event that an audit reveals discrepancies, the processing of program earnings may

be delayed until such discrepancies are resolved. The Dealership reserves the right to make any and all decisions as to the validity of accumulated Points. All decisions are considered final.24. Corporations, partnerships, and other entities may not be eligible to participate.25. Nothing in these rules or in the program shall be construed to establish an agency, partnership, or joint venture relationship between the Dealership, AutoAwards, Inc., or any other party.

AutoAwards, Inc. is not responsible and assumes no liability for changes in or discontinuance of a Dealership service, which may affect the program benefits.26. The Dealership and AutoAwards, Inc. reserve the right to change the program rules at any time without prior notice to members.

Rules & Regulations

© AutoAwards, Inc. 2019 AutoAwards, AutoRewards, Platinum Plus, and associated logos are the trademarks of AutoAwards, Inc. All rights reserved. All other company names, logos, and programs are trademarks or registered trademarks of their respective owners. Program

subject to change without notice. Void where prohibited by law.

Baum Chevrolet Buick810 W Van Buren, Clinton, IL 61727

(217) 935-3156

Baum Motor Company229 E Clinton Ave, Farmer City, IL 61842

24/7 TOWING (217) 519-3462

@@Check Your Point Balance 24/7

BaumChevyBuick.com