“bba 3 year programme” - best & top engineering...
TRANSCRIPT
School of Commerce and Management
SCM / BBA/ 2017 Page 1
OUTLINE OF SYLLABI, COURSES & TESTS OF READING
FOR
“BBA 3 YEAR PROGRAMME”
Batch: 2017-2020
(Under Credit based Continuous Evaluation Grading System)
FOR
ACADEMIC SESSIONS: 2017-2020
SRI GURU GRANTH SAHIB WORLD UNIVERSITY
FATEHGARH SAHIB
(All copyrights reserved with the University)
School of Commerce and Management
SCM / BBA/ 2017 Page 2
STUDY SCHEME AND SYLLABUS OF BBA-3 YEAR COURSE
1. Structure and Duration of the Course: Bachelors of Business Administration is a 3
Year Degree Programme consisting of six semesters Apart from the curriculum, the
students will have to undergo 6 to 8 weeks Industrial Training after their fourth semester
examination.
2. Course Eligibility: The admission to the course shall be open to any person who has
obtained aggregate 50% marks (45% marks in case of SC/ST) in 10+2.
3. No. of Seats: Presently the course is offered to 60 students.
4. Internal Assessment Policy :Internal assessment/exam = 40 marks Components of internal assessment:
a) 1st MST = 10 marks
b) 2nd MST = 10 marks c) Assignments/Tests/Presentations/ Quiz = 15 marks
d) Class Participation = 5 marks (*The above policy is applicable to all subjects except Practical and Internal Papers for which the
assessment policy has been explained along with the Course contents)
5. External Assessment Policy :
i. Examination of Odd Semesters is conducted in the month of November/ December and for
Even Semesters is conducted in the month of May/ June every year.
ii. The external paper will carry a total of 60 marks and the duration of examination for a
theory paper is 3 Hours for End Semester examination and 1½ Hour for Mid Semester
Examination.
iii. The pattern of External Examination will be as under:
a) The paper will be divided in three sections: A, B & C evenly distributed over entire
syllabus.
b) Section-A will be compulsory including ten short answer type questions of two marks
each, consisting of atleast three questions from each unit.
c) Section B will consist of six questions of five marks consisting of two questions from
each unit and candidates are required to answer any four questions.
d) Section C will consist of three questions of ten marks each having one question from
each unit and candidates are required to answer any two questions.
6. a. The first semester examination shall be open to a regular student who;
i. has been on the rolls of the University Department during the first semester
ii. has attended not less than 75% of the lectures, seminars, workshops, case discussions
etc.
iii. bears a good moral character
b. The Second semester onwards examinations shall be open to a regular student who:
i. has been on the rolls of the University Department during the respective semesters
ii. has not attended not less than 75% of the lectures, seminars, workshops, case
discussions etc.
iv. other conditions as specified by the University
c. A candidate who qualifies all the papers of first six semesters shall be awarded the
degree of BBA
School of Commerce and Management
SCM / BBA/ 2017 Page 3
Proposed Scheme, Syllabi and Reading Material
First Semester: BBA Weekly Contact Hours: 28 Course Code
Title Schedule of Teaching
Total Hours
Credits Marks
(Hours/ Week)
L T P Internal External
BBA- 101 (A)
Punjabi: Lazmi 3 0 0 3 3 40 60
BBA-101 (B)
Punjabi: Elementary
BBA-102 Communication Skills in English
3 0 2 5 4 40 60
BBA-103 Management Concepts and Practices
5 0 0 5 5 40 60
BBA-104 Financial Accounting 4 1 0 5 5 40 60
BBA-105 Micro Economics 5 0 0 5 5 40 60
BBA-106 Workshop on Computer Fundamentals (I)
1 0 2 3 2 50 --
BBA -107 Seminar 2 - - 2 2 50 --
Total 23 1 4 28 26 300 300
Second Semester: BBA Weekly Contact Hours: 28
Course Code Title Schedule of Teaching
Total Hours
Credits Marks
(Hours/ Week)
L T P Internal External
BBA- 201 Organization Behaviour 5 0 0 5 5 40 60
BBA- 202 Principles and Practices of Banking
5 0 0 5 5 40 60
BBA- 203 Business Statistics 4 1 0 5 5 40 60
BBA- 204 Macro Economics 5 0 0 5 5 40 60
BBA- 205 Environmental Science 4 0 0 4 4 40 60
BBA- 206 Workshop on Executive Communication & PD (I)
2 0 2 4 2 50 --
BBA-207 Viva-Voce (E) - - - - 2 -- 50
Total 25 1 2 28 28 250 350
School of Commerce and Management
SCM / BBA/ 2017 Page 4
Third Semester: BBA Weekly Contact Hours: 29
Course Code
Title Schedule of Teaching
Total Hours
Credits Marks
(Hours/ Week)
L T P Internal External
BBA- 301 Business Environment 5 0 0 5 5 40 60
BBA- 302 Business Laws 5 0 0 5 5 40 60
BBA- 303 Production and Operations Management
5 0 0 5 5 40 60
BBA- 304 Principles and Practices of Insurance
5 0 0 5 5 40 60
BBA- 305 Principles of Marketing Management
5 0 0 5 5 40 60
BBA- 306 Workshop on Internet and E-Commerce(Int)
2 0 2 4 3 100 ---
Total 27 - 2 29 28 300 300
Fourth Semester: BBA Weekly Contact Hours: 25 Course Code
Title Schedule of Teaching
Total Hours
Credits Marks
(Hours/ Week)
L T P Internal External
BBA- 401 Principles of Human Resource Management
5 0 0 5 5 40 60
BBA- 402 Business Research Methodology
5 0 0 5 5 40 60
BBA- 403 Cost Accounting 4 1 0 5 5 40 60
BBA- 404 Company Law 5 0 0 5 5 40 60
BBA- 405 Management Information Systems & DSS
5 0 0 5 5 40 60
BBA- 406 Viva-Voce (E) - - - - 3 -- 100
Total 24 1 0 25 28 200 400
# The students will undergo 6 to 8 weeks Industrial Training after their fourth semester
examination
School of Commerce and Management
SCM / BBA/ 2017 Page 5
Fifth Semester: BBA Weekly Contact Hours: 28
Course Code
Title Schedule of Teaching
Total Hours
Credits Marks
(Hours/ Week)
L T P Internal External
BBA- 501 Business Ethics and Corporate Governance
5 0 0 5 5 40 60
BBA- 502 Project Management 5 0 0 5 5 40 60
BBA- 503 International Business 5 0 0 5 5 40 60
BBA- 504 Management Accounting 4 1 0 5 5 40 60
BBA- 505 Specialisation* 5 0 0 5 5 40 60
BBA- 506 Seminar on Summer Training Project (I)
3 - - 3 3 100 --
Total 27 1 0 28 28 300 300
Sixth Semester: BBA Weekly Contact Hours: 25
Course Code Title Schedule of Teaching
Total Hours
Credits Marks
(Hours/ Week)
L T P Internal External
BBA- 601 Operations Research 4 1 0 5 5 40 60
BBA- 602 Income Tax Laws 4 1 0 5 5 40 60
BBA- 603 Entrepreneurship & Small Business Management
5 0 0 5 5 40 60
BBA- 604 Financial Management 5 0 0 5 5 40 60
BBA- 605 Specialisation * 5 0 0 5 5 40 60
BBA- 606 Viva-Voce (E) - - - - 3 -- 100
Total 23 2 0 25 28 200 400
The students will have to select one of the following functional areas of management. One subject of the selected functional area shall be taught in Fifth semester and one in Sixth Semester
School of Commerce and Management
SCM / BBA/ 2017 Page 6
Specialisation Code Subject
Marketing BBA – MKT - 505 Services Marketing
BBA – MKT- 605 Retail Management
Human Resources BBA- HR-505 Leadership & Skill
Development
BBA- HR-605 Industrial Relations & Labour
Laws
Finance BBA- FIN-505 Financial Services
BBA-FIN-605 Stock Market Operations
School of Commerce and Management
SCM / BBA/ 2017 Page 7
Title: PUNJABI: LAZMI Course Code: BBA 101 (A)
COPY ATTACHED
School of Commerce and Management
SCM / BBA/ 2017 Page 8
COPY ATTACHED
Title: ELEMENTARY PUNJABI
Course Code: BBA 101(B)
School of Commerce and Management
SCM / BBA/ 2017 Page 10
Title: COMMUNICATION SKILLS IN ENGLISH
Course Code: BBA 102
UNIT-1 STUDY OF SHORT STORIES Contact Hours: 10 L/T/P: 3/0/2
Popular short Stories, Oxford University press, 1989. Rpt. 2008. The following short stories from this anthology are prescribed:
1. A Cup Of tea 2. The Open Window 3. The Necklace 4. The Gateman’s Gift 5. Living or dead?
UNIT-2: GRAMMAR AND VOCABULARY Contact Hours: 30
1. Use of Tenses 2. Change of Voice 3. Change of Narration 4. Use of Conjunctions 5. Use of Prepositions 6. One word Substitution 7. Words often Confused and Misspelt 8. Common Errors in the usage of English Language
UNIT- 3: COMPOSITION Contact Hours: 10
1. Paragraph writing 2. Writing a review of a TV Serial 3. Translation of News item/ Article in newspaper / excerpt from Short Story into Punjabi or
Hindi. 4. Expansion of a given concept into a paragraph 5. Picture Caption Writing
PRESCRIBED BOOKS:
1. Best, Wilfred D. The Student’s Companion, New Delhi: Rupa & Co., 1958. 29th impression, 1994
2. Popular short Stories, Oxford University press, 1989. Rpt. 2008. 3. Singh, Achhru, University English Grammar and Vocabulary Study, Chandigarh: Unistar
Publishers. SUGGESTED READINGS
1. Frank, O’Holo, Writer’s work: A Guide to Effective Composition, Prentice Hall, New Delhi, 1976.
2. Sanyal, Mukti & Prasad, Tulika, Fluency in English, Macmillan 3. Sharma, S.C., Sharma, Pankaj, A textbook of grammar and composition, Mcmillan
School of Commerce and Management
SCM / BBA/ 2017 Page 11
Instructions for Paper Setting: External Paper: 60 Marks Instructions for Paper setter: The external question paper will carry 60 marks and will be of three hours duration. It will consist of three sections named A, B and C. All questions are compulsory. Section A will be compulsory and will have ten parts (each having two subparts) of 2 marks each from Unit III.
Section B will have four questions of 5 marks each corresponding to sub parts of Unit II. 1. Paragraph writing 2. Translation of News item/ Article in newspaper / excerpt from Short Story into Punjabi or
Hindi. 3. Expansion of a given concept into a paragraph 4. Caption Writing
Section C will consist of two essay type questions from Popular Short Stories with internal Choice of 10 marks each.
School of Commerce and Management
SCM / BBA/ 2017 Page 12
Title: MANAGEMENT CONCEPTS AND PRACTICES
Course Code: BBA 103
Total Contact Hours: 60
Course Objective: The overall objective of this course is to familiarize the students with management
concepts as well as behavioral processes in the organization and applying the learned concepts in actual
business environment.
Unit I
Introduction to Management: Meaning, Objectives, Importance, Scope, Process, Levels of Management,
Managerial Skills & Roles; Evolution of Management Thought: Contribution by Henry Fayol and
F.W.Taylor; Planning: Meaning, Nature, Importance, Process, Type of Plans.
Unit II
Management By Objective: Meaning & Process; Decision-making: Meaning, Process; Organizing:
Meaning, Characteristics, Types of Organization; Delegation: Meaning, Elements; Centralization &
Decentralization: Meaning, Advantages and Disadvantages; Staffing: Meaning, Importance, Process.
Unit III
Directing: Meaning, Elements; Communication: Meaning, Process, Types, Barriers; Motivation:
Meaning, Theories: Maslow’s Need Hierarchy Theory, Herzberg’s Motivation-Hygiene Theory,
McGregor’s Theory X and Theory Y; Leadership: Meaning, Styles & Qualities of a good leader; Co-
ordination: Meaning, Need, Coordination v/s Cooperation; Controlling: Meaning, Types, Process,
Techniques: Traditional & Modern.
Suggested Readings:
1. Sharma, R.K., Gupta, Shashi K., Principles of Management, Kalyani Publishers, New Delhi.
2. Koontz, H and Wechrich, H., Management, New York, Tata McGraw Hill, New Delhi.
3. Gupta & Joshi, Management Practices & Organization Behavior, Kalyani Publishers, New Delhi.
4. Robbins, S P & Mary Coulter, Management, Pearson, New Delhi.
5. Gupta C.B., Human Resource Management- Text & Cases, Sultan Chand & Sons, New Delhi.
6. Rao, VSP, Human Resource Management, Excel Books, New Delhi.
Suggested Course Pedagogy: Case Study, Practical Assignments, Role Plays, Small Projects, Class
Room inputs
School of Commerce and Management
SCM / BBA/ 2017 Page 13
Title: FINANCIAL ACCOUNTING
Course Code: BBA 104
Total Contact Hours: 60
Course Objective: The objective of this course is to acquaint the students regarding various accounting
concepts & their application in managerial decision making besides apprising them of the latest
developments in the field.
Unit I
Basic Accounting- Nature, scope and objectives of accounting, Advantages and Limitations Accounting
vs. Book keeping, Accounting as information system, Users of accounting information, Accounting
Terminology, Accounting Principles: Concepts and Conventions, Basis of Accounting, Systems of
Accounting: Single Entry and Double entry, Accounting Equation & Process, Traditional & Modern rules
of Accounting, Branches of Accounting and their inter-relationships and difference, Accounting Cycle
Unit II
Preparation of Journal and Ledger, Relationship between Journal and Ledger, Cash Book: Simple, Double
Column, Triple Column, Petty Cash Book, Other subsidiary books, Recognizing of Capital and Revenue
Items; Provisions and Reserves
Unit III
Trial Balance, Need and Purpose, Preparation of Trial Balance, Errors in Trial Balance: Location,
Classification of Errors, Preparation of Final Accounts: Calculation of Cost of Goods Sold,
Manufacturing Account; Trading Account, Profit and Loss Account; Distinction between Trading and
Profit and Loss Account; Balance Sheet with adjustment entries
Suggested Readings:
1. Maheshwari, S.N., An Introduction to Accountancy, Vikas Publication, New Delhi.
2. Weygandt, Jerry J., Paul D. Kimmel and Donald E. Kieso, Financial Accounting, Wiley India,
New Delhi.
3. Pandey, I.M., Management Accounting, Vikas Publishing House, New Delhi.
4. Sharma, R.K., Fundamentals of Accounting, Kalyani Publications, New Delhi.
5. Gupta, Ambrish, Financial Accounting for Management , Pearson Education, New Delhi.
6. Khan & Jain, Management Accounting, Tata McGraw Hill, New Delhi.
Suggested Course Pedagogy: Case Study, Practical Assignments, Small Projects on Costing, Using
Actual Financial Statements, Class Room inputs
School of Commerce and Management
SCM / BBA/ 2017 Page 14
Title: MICRO ECONOMICS
Course Code: BBA 105
Total Contact Hours: 60
Course Objective - Microeconomics is concerned with the analysis of economic phenomena from the
perspective of the individual. The course covers the basic concepts and tools needed to undertake the
analysis of such problems that arise due to the law of scarcity. In addition, the functioning of competitive
and non-competitive product markets is studied, as is the performance of the markets for resources. The
result should be a greater understanding of how and why consumers, firms, and markets in the U. S.
economy function the way they do.
Unit I
Microeconomics: Meaning; Nature and Scope; Basic concepts of Economics; Theory of firm: Profit
Maximization and Sales Maximization; Demand Theory & Analysis: Law of Demand and Demand
Function; Marginal Utility Analysis: Cardinal and Ordinal Utility Approach; Law of Diminishing
Marginal Utility and Law of Equi- Marginal Utility
Unit II
Indifference Curve Approach, Production and Cost Analysis; Meaning of Production; Production
Function, Return to a Factor and Returns to Scale; Cost Concepts. Traditional and Modern Theory of Cost
in Short and Long Run
Unit III
Market Structure and Business Decisions: Meaning and Characteristics of Different Market structures;
Price Determination; Firm’s Equilibrium and Industry’s Equilibrium under Perfect Competition,
Monopolistic Competition, Oligopoly and Monopoly.
Suggested Readings: 1. Jain, T.R., Micro Economics, VK Publishers, 4
th Edition
2. Dean, Jean, Managerial Economics, New Delhi, Prentice Hall, 1st Edition
3. Dwivedi, D. N., Managerial Economics, Vikas Publication, 7th Edition
4. Koustosiannis, A, Modern Micro Economics, Mc Millan, 2nd
Edition
Suggested Course Pedagogy: Combination of lectures, classroom demonstrations, self-learning, case
studies, computer lab sessions, and project work.
School of Commerce and Management
SCM / BBA/ 2017 Page 15
Title: WORKSHOP ON COMPUTER FUNDAMENTALS (Int)
Course Code: BBA 106
Total Contact Hours: 45
Course Objective: The objective of the programme is to make students averse with the basics of
computers and computer languages.
Unit I
Introduction – Characteristics of computer, Evolution of computers, Generation of Computers.
Basic Computer Organization – Input Unit, Output Unit, Storage Unit, Control Unit, Arithmetic and
Logical Unit, Central Processing Unit.
Processor - Instruction Set, Types of Processor, Memory – Types of memory, Types of Memory Chips,
Cache Memory, Storage, I/O Devices Computer Software- Software, Hardware, Types of Software,
Computer Programs- Algorithms, Flowcharts.
Unit II
Computer Languages: Machine Language, Assembly Language, High Level Language. Compiler, Linker,
Loader, Assembler, Characteristics of good programming language. Operating System - Introduction to
Operating System, Main Functions of Operating System, Basics of Windows Operating System.
Unit III
MSOffice: Introduction, Components of Office, MSWord: Creating new Document, Working with Fonts,
Paragraph formatting, Page Formatting, Printing Doc, Spell Check & Grammar Check, Consulting
Thesaurus, Inserting image & objects, Using Word’s Drawing features, Inserting tables, Converting text
to table and vice-versa. MS-Excel: Creating Spreadsheet, Formatting, Graph and Chart, Mathematical
calculation, sorting, filtering, pivoting, using financial accounting and statistical formulae.
Fundamentals of Networking: Types and Network and Topologies
Syllabus for Practical:
MS-Word, MS-EXCEL, MS-POWERPOINT
Suggested Readings:
1. Pradeep K. Sinha, Priti Sinha, Computer Fundamentals, BPB Publications, New Delhi
2. E. Balagurusamy, Fundamentals of Computer, Tata McGraw Hill, New Delhi
3. Basendra S.K., Computers Today, Galgotia Pub., New Delhi
4. Leon, Fundamentals of Information Technology, Vikas Publishing, New Delhi
5. Kakkar DN, Goyal R, Computer Applications in Management, New Age, New Delhi
6. V. Rajaraman, Fundamental of Computer, Prentice Hall of India, New Delhi
Suggested Course Pedagogy : Class Room inputs, Making excel sheets analysis based on dummy data
presentation and other Practical Assignments
Evaluation: Total Marks: 100
MSTs: 15 , Assignment: 20 , Class Participation: 15 , Practical: 30 and Viva: 20
School of Commerce and Management
SCM / BBA/ 2017 Page 16
Title: SEMINAR
Course Code: BBA 107
Total Contact Hours: 30
Sr. No. TOPICS
1. The Localization of Global
2. Green HR
3. Green Marketing
4. Agriculture Financing
5. SEBI
6. Modern India: Big Growth Big Problems
7. Challenges of Education Industry Today
8. IPL
9. Retail FDI in India
10. Business Ethics
11. The Consumer as Boss
12. Conflict Management
13. Celebrity Endorsement
14. Effects of Social Networking on Business
15. E-Commerce and Business
16. Innovation and Creativity in Business
17. Corporate Governance Issues in India
18. IPR Issues
19. Brand Management
20. Adoption of GST
21. Demonetisation
22. IT Act
23. Life Sketches of Indian Business Icons
24. Benchmarking
25. Quality Circles
26. Quality of Work Life
27. Performance Appraisal
28. Training & Development
29. RBI
30. IRDA
Assessment: 50 marks- Written Report: 20, Presentation: 20, Class Participation:10
*Faculty handling the subject can give any other relevant contemporary topic for seminar.
School of Commerce and Management
SCM / BBA/ 2017 Page 17
Title: ORGANIZATION BEHAVIOR
Course Code: BBA 201
Total Contact Hours: 60
Course Objectives: To provide a basic knowledge of main ideas and key theories relating to
organizational behaviour, develop an understanding of these and of related ideas and concepts, familiarize
the students with various behavioral processes in the organization.
Unit I
Organizational Behavior: Concepts, Features and Importance; Personality: Factors and theories of
Personality-Psycho-analytic theory, Trait theory, Type theory, Self-concept theory; Perception: Concept
and process, Role of Perception in Managerial Decision Making, Concepts of Attitudes, Values and
Beliefs.
Unit II
Learning: Concept, Principles, Theories- Classical conditioning, Operant conditioning, Cognitive
learning, Social learning model; Reinforcement and Types of Reinforcement; Motivation: Meaning,
Theories-Maslow’s Need Hierarchy Theory, Herzberg’s two-factor Theory, Theory X and Y; Leadership:
Meaning, theories-Trait theory, Fiedler’s Contingency theory, Path –Goal leadership theory, Leadership
styles (Blake & Mouton managerial grid, Hersey & Blanchard’s lifecycle approach). Communication:
Meaning, process, modes, types and barriers to communication;
Unit III
Power and Politics-Concept, sources of power, Causes and techniques of organisational politics; Concept
of Group Dynamics; Organizational Change and Development: Meaning and process; Organizational
Conflict: Nature and Types, Approaches of Managing Organizational Conflicts; Stress Management:
Concept, causes and coping with stress.
Suggested Readings:
1. Robbins Stephen P. , Organizational Behaviour, Pearson Education, 10th Edition
2. Pareek, Udai, Behavioural Process in Organization , Oxford, 3rd
Edition
3. Luthans, F., OrganisationalBehaviour, McGraw-Hill Publishing Co. , 7th Edition
4. Dwivedi, R.S., Human Relations and Organisational Behaviour, Oxford & IBH Publishing
Co. New Delhi, 5th Edition
5. Jeet S. Chandean, OrganisationBehaviour, Vikas Publication, 2nd
Edition
6. Chabbra, Taneja, OrganisationBehaviour, Dhanpat Rai& Co., 5th Edition
Suggested Course Pedagogy: Class room inputs, Case Analysis, Discussions about current issues
throughout the course.
School of Commerce and Management
SCM / BBA/ 2017 Page 18
TITLE: PRINCIPLES AND PRACTICES OF BANKING
Course Code: BBA 202
Total Contact Hours: 60
Course Objectives: The course aims to provide knowledge about the banking system in India
as well as its regulation and emerging trends. The course also aims to impart knowledge about
the latest developments in banking sector.
UNIT – I
Banking Services: – Meaning and Importance of Banking, Origin and growth of commercial
banks in India. Tangible Services: – Deposits, Withdrawals and Lending. Intangible Services:-
Improved Customer Services, Deficiency in Services, Ways to Improve the Services. Loans and
Advances :– Forms of Advances – General Loans, Overdrafts, Clean advances, Term advances,
Consumer Loans, Foreign bills purchases, Advances against Hire purchase advances, Industrial
advances , Advances to Small borrowers , Agricultural Financing-advances.
UNIT – II
Regulations for Banking Services – Banking Regulation Act 1949. RBI Act 1934. Negotiable
Instrument Act 1881:- Endorsement, Crossing of Cheques, Payment of Cheques, Collection of
Cheques, Bills of Exchange and Promissory Notes, Rights and Liabilities of parties to Negotiable
Instrument – Relationship between Banker and Customer.
UNIT – III
E – Banking Services – Internet Banking, Mobile Banking, ATM’s, Debit Card , Credit Cards.
Banking sector reforms – Basle II and III Norms, Capital Adequacy Norms. Global Financial
Crisis and India’s banking Sector. New Trends in Banking Services.
Suggested Readings:
1. Khubchandani,BS, ‘Practice and Law of Banking’, Mac Millan India Ltd 2000.
2. Nanda, KC, ‘Credit and Banking’,Response Book, Sage Publications , 1999.
3. Sundram & Varshney, ‘Banking and Financial System’, Sultan Chand &Sons.
4. Gurusamy,S, ‘Financial Services & System’,2009, Vijay Nicole imprints Pvt Ltd.
5. Heffernan, Shelagh, “Modern Banking”, 2005, John Wiley and Sons Ltd.
6. Bhasin, Niti, Indian Financial System : Evolution and Present Structure, New Century
Publications.
7. Agarwal, O.P., Banking and Insurance, Himalya Publishing House
8. Suneja, H.R., Practical and Law of Banking, Himalya Publishing House .
9. Saxena, G.S., Legal Aspects of Banking Operations, Sultan Chand and Sons
Suggested Course Pedagogy: Class room inputs, Case Analysis, Discussions about current issues
throughout the course.
School of Commerce and Management
SCM / BBA/ 2017 Page 19
Title: BUSINESS STATISTICS
Course Code: BBA 203
Total Contact Hours: 60
Course Objectives: To enhance the knowledge of statistics in business management, develop analytical
skills in both private and public business organizations in the country and build a culture of informed
decision making using statistical models
Unit I
Business Statistics: Definition, Function, Scope, Importance and Limitations; Measures of Central
Tendency: Definition, Types of Averages, Median, Mode, Arithmetic mean, Geometric mean, Harmonic
mean, Relation between mean, median and mode; Measures of Dispersion and Skewness-Absolute and
Relative measures of dispersion range, Quartile deviation, Mean and Standard Deviation, Empirical
relation between various measures of dispersion, Moments and Kurtosis.
Unit II
Correlation: Introduction and Types of Correlation, Methods of studying Correlation; Linear Regression:
Introduction, Comparison of Correlation and Regression analysis, Methods of studying Regression,
Properties of Regression lines.
Unit III
Probability: Introduction, Conditional probability, Independent, Dependent, Mutually exclusive,
Exhaustive and Complementary events; Distribution: Types of Distribution-Binomial, Poisson and
Normal distribution.
Suggested Readings:
1. Gupta, S.P., Statistics, Sultan Chand and Sons, 4th Edition
2. Gupta, S.C. , Fundamentals of Mathematical Statistics, Sultan Chand, 3rd
Edition
3. Srivastava, T.N., Statistics for Management, Tata McGraw Hill, 1st Edition
4. Beri, Business Statistics, Tata McGraw Hill, 5th Edition
5. Levin Rubin, Statistics for Management , Pearson, New Delhi, 9th Edition
6. Chandan J.S. , Statistics for Business & Economics, Vikas, 5th Edition
Suggested Course Pedagogy: Case Study, Practical Assignments, Small Projects, Class Room inputs
School of Commerce and Management
SCM / BBA/ 2017 Page 20
Title: MACRO ECONOMICS
Course Code: BBA 204
Total Contact Hours: 60
Course Objective: The objective of the course is to give students a thorough understanding of the
principles of economics that apply to the economic system as a whole. It places primary emphasis on the
fundamental determinants of national income and price levels, and also includes the study of measures of
economic performance, economic growth, and international trade.
Unit I Macro Economics: Origin & Growth; Micro Economics vs. Macro Economics, Meaning; Concept; Issues
in Macro Economics; Importance of Macro Economics, Factors of Production; Supply and Wage
Determination; Recardian and Modern Theory of Rent
Unit II
Theory of Interest-Classical and Loanable Funds Theory, Keynes’ Liquidity Preference Theory of
Interest, Analysis of National Income-Various Concepts, Determination of National Income: Keynesian
Perspective, Consumption Function & Multiplier, Business Cycle
Unit III
Inflation: Meaning, Types of Inflation, Theories of Inflation; Methods of Measuring Inflation, Economic
Effects of Inflation ,Deflation; Monetary Policy & Fiscal policy, Balance of Payments; Global Economic
Trends
Suggested Readings :
1. Dwivedi, D. N., Managerial Economics, Vikas Publication, 7th Edition
2. Dean, Joel, Managerial Economics, New Delhi, Prentice Hall,1st Edition
3. Jain, T.R., Macro Economics, VK Publishers, 5th Edition
4. Samuelson, Paul Anthony, William, Macro Economics, Tata McGraw Hill, 13th Edition
5. Jain, T.R., V.K. Ohri, Introductory Micro Economics and Macro Economics, VK Publishers, 7th
Edition
Suggested Course Pedagogy: Case Analysis, PPTs, Lecture Method, Presentations on Contemporary
Issues
School of Commerce and Management
SCM / BBA/ 2017 Page 21
Title: ENVIRONMENTAL SCIENCE
Course Code: BBA 205
Total Contact Hours: 45
UNIT I (10 Lectures)
Introduction to environmental studies: Multidisciplinary nature of environmental studies;
Scope and importance; Concept of sustainability and sustainable development
Natural Resources: Renewable and Non-renewable Resources
Land resources and land use change; Land degradation, soil erosion and desertification.
Deforestation: Causes and impacts due to mining, dam building on environment,
forests, biodiversity and tribal populations.
Water: Use and over-exploitation of surface and ground water, floods, droughts,
conflicts over water (international & inter-state).
Energy resources: Renewable and non-renewable energy sources, use of alternate
energy sources, growing energy needs, case studies.
UNIT II (14 Lectures)
Ecosystems: What is an ecosystem? Structure and function of ecosystem; Energy flow in an
ecosystem: food chains, food webs and ecological succession. Case studies of the following
ecosystems: a) Forest ecosystem
b) Grassland ecosystem
c) Desert ecosystem
d) Aquatic ecosystems (ponds, streams, lakes, rivers, oceans, estuaries)
Biodiversity and Conservation:
Levels of biological diversity: genetic, species and ecosystem diversity; Biogeographic
zones of India; Biodiversity patterns and global biodiversity hot spots
India as a mega-biodiversity nation; Endangered and endemic species of India
Threats to biodiversity: Habitat loss, poaching of wildlife, man-wildlife conflicts,
biological invasions; Conservation of biodiversity: In-situ and Ex-situ conservation of
biodiversity.
Ecosystem and biodiversity services: Ecological, economic, social, ethical,
aesthetic and Informational value.
UNIT III (16 Lectures)
Environmental Pollution
Environmental pollution : types, causes, effects and controls; Air, water, soil and
noise pollution
Nuclear hazards and human health risks
Solid waste management: Control measures of urban and industrial waste.
Pollution case studies.
Environmental Policies & Practices
Climate change, global warming, ozone layer depletion, acid rain and impacts on human
communities and agriculture
School of Commerce and Management
SCM / BBA/ 2017 Page 22
Environment Laws: Environment Protection Act; Air (Prevention & Control of
Pollution) Act; Water (Prevention and control of Pollution) Act; Wildlife Protection
Act; Forest Conservation Act. International agreements: Montreal and Kyoto protocols
and Convention on Biological Diversity (CBD).
Nature reserves, tribal populations and rights, and human wildlife conflicts in Indian
context.
UNIT IV (7 Lectures)
Human Communities and the Environment
Human population growth: Impacts on environment, human health and welfare.
Resettlement and rehabilitation of project affected persons; case studies.
Disaster management: floods, earthquake, cyclones and landslides.
Environmental movements: Chipko, Silent valley, Bishnois of Rajasthan.
Environmental ethics: Role of Indian and other religions and cultures in
environmental conservation.
Environmental communication and public awareness, case studies (e.g., CNG
vehicles in Delhi).
Field work: Visit to an area to document environmental assets: river/ forest/ flora/fauna, etc.
Visit to a local polluted site-Urban/Rural/Industrial/Agricultural.
Study of common plants, insects, birds and basic principles of identification.
Study of simple ecosystems-pond, river, Delhi Ridge, etc.
Reference: 1. Carson, R. 2002. Silent Spring. Houghton Mifflin Harcourt.
2. Odum, E.P., Odum, H.T. & Andrews, J. 1971. Fundamentals of Ecology. Philadelphia:
Saunders.
3. Sharma, P.D. 1992. Ecology and Environment, Rastogi Publ. Meerut. 4. Bharucha, E. 2005. Textbook of Environmental Studies, Universities Press, Hyderabad.
5. Cunningham, W. P., Cooper, T. H., Gorhani, E. & Hepworth, M. T. 2001.
Environmental Encyclopedia, Jaico Publications House, Mumbai.
6. De, A. K. 1989. Environmental Chemistry, Wiley Eastern Ltd.
7. Pepper, I.L., Gerba, C.P. & Brusseau, M.L. 2011. Environmental and Pollution Science.
Academic Press.
8. Sengupta, R. 2003. Ecology and economics: An approach to sustainable development.
OUP.
9. Singh, J.S., Singh, S.P. and Gupta, S.R. 2014. Ecology, Environmental Science and
Conservation. S. Chand Publishing, New Delhi.
10. Sodhi, N.S., Gibson, L. & Raven, P.H. (eds). 2013. Conservation Biology: Voices
from the Tropics. John Wiley & Sons.
11. Wilson, E. O. 2006. The Creation: An appeal to save life on earth. New York: Norton.
Chapman, J.L. and Reiss, M.J. 1988. Ecology–Principles and Applications, Cambridge
University Press, U.K
School of Commerce and Management
SCM / BBA/ 2017 Page 23
Title: WORKSHOP ON EXECUTIVE COMMUNICATION & PD (I)
Course Code: BBA 206
Total Contact Hours: 60
Course Objective: Course is designed to improve the ability of students and sell their ideas in situations
like professional networking, company meetings, response to proposals for services, and interviews. It
teaches writing skills and workplace integration for new jobs. Particular emphasis is put on verbal
communication and preparation for verbal communication.
Unit I
Communication: Meaning and Definition, Process, Functions, Objectives & Importance, Essentials of
Good Communication, Types, Barriers and its Solutions. Communications Skills in Corporate Sector,
Drafting Business Letters, Cover Letter, Application, Memos, Brochure, Pamphlets, Notices,
Advertisements, E-Mails; Writing News Report and Event Report, Curriculum Vitae, Preparation for
Interviews, and Don’ts for the Interview.
Unit II
Basics of English Pronunciation: Importance of Stress and Proper Intonation. Spoken: Introducing
Oneself, Extempore, Fundamentals of Public Speaking, Debates/ Speeches and Role Play, Reading Skills:
Interpretation/ Critical Analysis of an unseen passage from a Newspaper article/ editorial Listening Skills:
Summary writing of an audio-video clip.
Unit III
Concept of Personality Development, Dimensions, Significance of Term; the Concept of Failure and
Success, Attitude, Self Esteem, Goal Setting: Smart Goals, Utilizing Constructive Criticism, Stress
Management; Time Management; Confidence Building Leadership Skills; Work Ethics. Wardrobe for an
Executive, Grooming, Professional Accessories, Your Voice and Vocabulary in Business, Stationery
Protocol and Letters, Social Engagements, Social Functions, Event Preparation, Toasting, Gift
Giving, VIP and Executive Hosting; Corporate Travel
Suggested Readings:
1. Bhattacharya, Indrajit. An Approach to Communication Skills. Dhanpat Rai & Co. pvt. Ltd., New
Delhi. 2012
2. D’Souza, Rozy. : A Worshop for University Students, Sterling publishers, New Delhi, 1973.
3. Murphy, H.A. and Hilderlrand, W. and Thomas, P.J., Effective business communication Tata McGraw
Hill Companies.
4. Patnaik, Priyadarshi, Group Discussion and Interview Skills, Cambridge university press India pvt.
Ltd.
5. Pushp Lata and Kumar Sanjay. Communication Skills. Oxford University, press. 2011
6. Raymond, L. and Flately, M., Basic communication: skills for empowering the internet generation,
Tata McGraw Hill
7. Sen, Leena: Communication Skills. PHI Learning Private Limited, New Delhi. 2nd Ed.
8. Robbins, Stephen P., Stuart-Kotze, Robin, Coulter, Mary: Management. PHI Learning Private
Limited, New Delhi.
Suggested Course Pedagogy: Class room inputs, Presentations, Group Discussions, Personal Interview
of the Student
Assessment Policy: Total Marks 50: MST: 20, Assignments: 10, Presentations: 10, Viva: 10.
School of Commerce and Management
SCM / BBA/ 2017 Page 24
Title: BUSINESS ENVIRONMENT
Course Code: BBA 301
Total Contact Hours: 60
Course Objective- To understand the overall business environment and evaluate its various components
in business decision making. The aim of this course is to highlight those external factors which can affect
the decision making process.
Unit I
Concept and Introduction to Business and Business Environment; Business Environment: Need to Scan
the Business Environment, Techniques for environment analysis, Elements of Environment:, Economic,
Political and Government Environment, Technological Environment, Types of Economies, Major
Problems of Indian Economy - Economic Growth, Poverty, Population and Unemployment. Role of
Economic Planning
Unit II
Economic Reforms; Recent Industrial Policy, Industrial Licensing, Monetary Policy, Union Budget and
Recent Fiscal Policy of India, Public sector in India: Concepts, Philosophy and Objectives, Performance,
Privatisation, Joint sector and Co-operative Sector in India, Concepts of Liberalization, Privatization,
Globalization, Disinvestment and Divestment, Corporate Social Responsibility of Business, Consumer
Protection Act 1986, The Environment Protection Act.
Unit III
SEBI guidelines relating to Capital Issues, Foreign Trade Policy ( Recent EXIM Policy),Role of WTO,
IMF & World Bank in World Economy , Balance of Payment, Foreign Exchange Management
Act(FEMA), Competition Act 2002(Earlier MRTP Act)
Suggested Readings:
1. Cherunilam, Francis, Business Environment, Himalaya Pub. House, 11th Edition
2. Aswathappa,K., Essentials of Business Environment, Himalaya Pub. House, 2nd
Edition
3. Justin Paul, Business Environment, New Delhi, Tata McGraw Hill, 3rd
Edition
Suggested Course Pedagogy: Case Analysis, Role Plays, PPTs, Lecture Method, Presentations on
Contemporary Issues
School of Commerce and Management
SCM / BBA/ 2017 Page 25
Title: BUSINESS LAWS
Course Code: BBA 302
Total Contact Hours: 60
Course Objective: To make the student familiar with practice of all importance of law in the modern
competitive business world. The subject explains the fundamental principle of statutory provisions
relating to law of contract, sale of goods, Agency etc.
Unit I
Law of Contract: Definition & Nature of Contract; Indian Contract Act 1872: Meaning and Essentials of a
Valid Contract, Types of contracts; Offer and Acceptance: Meaning, Essentials of a Valid Offer and
Acceptance, Revocation of Offer and Acceptance; Consideration: Meaning, Essentials of a Valid
Consideration; Capacity to Contract: Meaning, Parties Incompetent to enter into a Contract.
Unit II
Free Consent: Meaning, Essentials of Coercion, Undue Influence, Fraud, Misrepresentation, Mistake:
Meaning, Types; Performance: Performance and Tender of Performance, Essentials of Valid Tender of
Performance, Performance of Joint Promises; Discharge of Contract: Meaning and Modes Discharge of
Contract; Breach of Contract: Meaning and Remedies for Breach of Contract; Agency: Meaning and
Various Types of Mercantile Agents.
Unit III
The Sales of Goods Act, 1930: Meaning of Sales, Essentials for Contract of Sale; Conditions and
Warranties: Meaning, Types of Conditions and Warranties, Implied Warranties, Doctrine of Caveat
Emptor; Transfer of Ownership: Meaning, Rules regarding Transfer of Ownership; Performance of
Contract of Sale: Meaning, Duties and Rights of the Buyer and Seller; Rights of Unpaid Seller and other
Remedial Measures.
Suggested Readings:
1. Kapoor, N. D., Elements of Mercantile Law, Sultan Chand & Sons, New Delhi, 8th Edition.
2. Singh. Avtar, Principles of Mercantile Law, Eastern Book Company, 8th
Edition, 2008.
3. Datey, V. S., Business and Corporate Laws, Taxmann Allied Services (P) Ltd., NewDelhi, 5th
Edition
4. Gulshan, S. S., Business Law Including Company Law, New Age International Publication, New
Delhi, 12th Edition
5. Mathur, B. Satish, Business Law: An Overview, Tata McGraw Hill, 1st Edition
Suggested Course Pedagogy: Class Room inputs, Practical Assignments, Presentations, Case Analysis
School of Commerce and Management
SCM / BBA/ 2017 Page 26
Title: PRODUCTION AND OPERATIONS MANAGEMENT
Course Code: BBA 303
Total Contact Hours: 60
Course Objectives: This course addresses issues and methods of production/operations management. It
focuses on the problems that frequently confront production/operations managers.
Unit I
Introduction to Production and Operation management: Nature. Production System, Production Cycle,
Classification of Operation, Responsibilities of Operation Manager; New Product Development, Product
Design; Production Planning and Control: Concepts, Objectives, Functions, Work study - Productivity,
Method study- Work Measurement.
Unit II
Scheduling: Project Scheduling, Types and Control; Demand Forecasting: Meaning, Need, Steps of
Forecasting, Types and Limitations of Forecasting; Facility Location and Layout Inventory: Location
Analysis Techniques and Importance, Factors in Location analysis; Facility Layout: Objectives, Types of
Layout and Meaning of Capacity Planning.
Unit III
Inventory Control Concepts, Objectives and Classification of Inventory; Modern Productivity
Techniques: Just in Time, KANBAN, TQM (Total Quality Management), Six Sigma and Kaizen;
Introduction to Statistical Quality Control: Process Charts & Acceptance Sampling, PERT and CPM.
Suggested Readings:
1. Aswathappa, Shridhara K. Bhat ,Production & Operations Management, Himalaya Publishing
House,2nd
Edition.
2. Elwood S. Buffa, Modern Production/Operations Management, Wiley Series, 8th Edition
3. James R. Evans, David R. Anderson, Dennis J. Sweeney and Thomas A. Williams, Applied
Production and Operations Management, West Publishing Company, International Edition,
Minnesota, 9th Ed.
4. Chunawalla, S.A., Basics of Production and Operations Management, Himalaya Publishing
House, 1st Edition
5. Chary, S.N., Production and Operations Management, Tata McGraw Hill, 4th Edition
6. Khanna, R.B., Production and Operations Management, Prentice-Hall of India, 1st Edition
Suggested Course Pedagogy: Class room inputs, Case Study Analysis, Presentations
School of Commerce and Management
SCM / BBA/ 2017 Page 27
Title: PRINCIPLES AND PRACTCES OF INSURANCE
Course Code: BBA 304
Total Contact Hours: 60
Course Objectives: The course aims to provide knowledge about the insurance services in
India as well as its regulation and emerging trends.
UNIT – I
Insurance: - Definition of insurance, Characteristics of insurance, Principles of contract of
insurance. General Concepts and importance of Insurance, Types of insurance(Life and Non-
Life) Insurance organization and management – Organization forms in Life and Health
insurance – Organisational structure – Life insurers management and Office administration –
Insurance documentation. Insurance intermediaries:- Role of Insurance intermediaries in
emerging markets – Agency Regulation – Prerequisites – Training procedures for becoming an
agent – Remuneration and other benefits – Agency commission structures – Functions of an
agent.
UNIT – II
Underwriting and claims: – Computation of premium and Bonuses, Claims, Annuities,
Pensions. Claim processing and settlement: – Role of Surveyors, Opportunity to appeal ,
Considerations in deriving gross premiums ,Premium rate structure , Surplus and its distribution ,
Annual claim costs, Premium rate variables ,Need for underwriting , Principles in underwriting ,
Features affecting Insurability.
UNIT – III
Pricing of insurance products – Impact of Legislation and Competition on Pricing – Taxation
and Policies – Market related policies – Cost Consciousness – Accounting practices – Scale of
operations – Factors having impact on the demand for insurance – Rigidities in the present
pricing system – Getting out of a controlled price regime – Price behaviors in a deregulated
market. Insurance and IRDA: IRDA Act 1999, Provisions, Duties, Powers and Functions of
IRDA, Composition and Grievance Mechanism and Insurance Ombudsman.
Suggested Readings :
1. Mishra MN , Mishra SB , Insurance Principles & Practice, Sultan Chand and Sons.
2. James L Athearn, Risk and Insurance, West Publication Co.
3. Tripathy Nalini Prava and Pal Prabir, Insurance Theory and Practice, Prentice Hall India.
4. Gupta PK , Insurance & Risk Management ,Himalaya Publishing House, Delhi.
5.Kenneth black Jr., Harold D. Skipper.Jr: “Life and Health Insurance”,2000, Pearson Education.
6. Srinivasan,DC and Shashank srivastsava: “Indian Insurance Industry”, 2003, New century
publications.
7. Ganguly, Anand “Insurance management”,2001, New Age publications.
Suggested Course Pedagogy: Class Room inputs, Practical Assignments, Presentations, Case
Analysis
School of Commerce and Management
SCM / BBA/ 2017 Page 28
Title : PRINCIPLES OF MARKETING MANAGEMENT
Course Code: BBA 305
Total Contact Hours: 60
Course Objectives: The course is planned to develop marketing decision-making skills, understanding
changes in consumer and business needs due to globalization.
Unit I
Introduction to marketing: meaning, nature and scope of marketing, core concepts, marketing
philosophies, marketing system, marketing process; Strategic Planning in Marketing Management:
meaning and steps in strategic planning, Concept of Marketing mix; Marketing environment: Meaning &
types of marketing environment; Marketing information system: Concept and process of marketing
information system; Market segmentation, targeting, positioning and differentiation.
Unit II
Consumer Behaviour: Meaning, Factors Influencing Consumer Buying Behaviour, Buyer decision
Process, Types of purchase decision; Product: Meaning, Levels of product, Product Classifications,
Product Line and Mix decisions, Stages of Product Life Cycle, New Product Development Process;
Pricing: Meaning, Factors considering for setting prices & Pricing strategies.
Unit III
Marketing channels: Meaning, Types of channel management system, Factors affecting Choice of
Channels of Distribution, Channel design decisions, Channel management decisions, Physical
distribution: Meaning, Logistic functions; Promotion-Mix: Meaning, Elements and Strategies of
promotion mix.
Suggested Readings:
1. Armstrong, G & Kotler, Philip, Marketing: An Introduction, Pearson, New Delhi.
2. Kotler Philip, Keller, Koshy, Jha, Marketing Management, Pearson, New Delhi.
3. Kotler, Philips, Principles of Marketing, Pearson, New Delhi.
4. Saxena Rajan, Marketing Management, Tata McGraw-Hill Publishing Co. Ltd., New Delhi.
Suggested Course Pedagogy: Case Study, Practical Assignments, Role Plays, Small Projects, Class
Room inputs
School of Commerce and Management
SCM / BBA/ 2017 Page 29
Title: WORKSHOP ON INTERNET AND E-COMMERCE ( Int)
Course Code: BBA 306
Total Contact Hours: 45
Course Objectives: To prepare students competent enough to take up to employment and self-
employment opportunities in E-Commerce fields. The course will provide adequate knowledge and
understanding about E-Com practices, exposure to environment and operations in the field of E-
Commerce to the students. To inculcate amongst the students training and practical approach by exposing
them to modern technology in Commercial Operations.
UNIT I
Fundamentals of Information Technology: Concept and Scope of IT, Elements of Computer
System- Computer Hardware and Software, Input, Output and Storage devices; Introduction to
Operating System: Meaning, Functions and Types of Operating System; Introduction to Internet:
Concept, Advantages and Disadvantages of Internet, Internet Domain, Intranet and Extranet,
Internet and WWW.
UNIT II
Introduction to E-Commerce: Definition of E-Commerce, Features, Working of E-Commerce,
Advantages and disadvantages of E-Commerce, Types of E-commerce, E-Commerce vs.
traditional commerce; E-Payment: Meaning, Benefits, Types/Methods of E-payment system; E-
Security: Meaning, Security Threats, Security Issues, Tools to achieve E-commerce Security.
UNIT II
E-Banking- Concept of E-Banking, Process, Benefits and Limitations of E-Banking, Traditional
vs. E-Banking; E-Trading: Meaning, Features, Traditional trading vs E-Trading, Advantages and
Disadvantages; E-Marketing: Definition, Strategies of E-Marketing, Four P’s applied to E-
Marketing, Traditional vs. E-Marketing; Legal and Ethical issues related to E-Commerce.
Suggested Readings:
1. Diwan, Prag and Sushil Sharma: Electronic Commerce, A Manager’s Guide to
E,Business Vanity Books International, Delhi.
2. Kalakota, Ravi and Shinston Andrew B: Frontiers of Electronic Commerce, Addision
Wesley.
3. Minoli and Minoli: Web Commerce Technology Handbook, Tata McGraw Hill, New
Delhi.
4. Schneider, Gray P.: Electronic Commerce, Course Technology, Delhi. .
Suggested Course Pedagogy: Case Analysis, Role Plays, PPTs, Lecture Method, Presentations on
Contemporary Issues
Evaluation: Total Marks: 50 : MST: 10 , Assignment: 20 Presentation: 10 and Viva: 10
School of Commerce and Management
SCM / BBA/ 2017 Page 30
Title: PRINCIPLES OF HUMAN RESOURCE MANAGEMENT
Course Code: BBA 401
Total Contact Hours: 60
Course Objective: The objective of the course is to provide a basic conceptual framework for future
managers by introducing the students with the concepts like recruitment, training and maintaining good
industrial relations while learning wide range of duties in today’s increasingly complex workplace.
Unit I
Human Resource Management (HRM): Concept, Scope and Functions, Importance; Human Resource
Planning: Meaning, Need, Importance and Process; Job Analysis: Concept, Job Description and Job
Specification. Recruitment: Meaning, Factors, Sources of Recruitment; Selection: Meaning, Selection
Tests and Interview, Barriers to effective Selection.
Unit II
Induction: Meaning, Process, Problems associated with Induction; Promotion: Meaning, Significance,
Basis, Sound Promotion Policy; Demotion: Meaning, Reasons; Transfer: Meaning, Purpose, Sound
Transfer Policy; Separation: Meaning and Types; Training: Concept, Methods and Types of Training,
Difference between Training and Development.
Unit III
Human Resource Development (HRD): Meaning, Importance, Difference between HRD and HRM;
Performance Appraisal: Meaning, Objectives, Process, Methods and Essentials of an Effective Appraisal
System; Quality of Work Life (QWL): Meaning, Principles, Dimensions of QWL; Quality Circles:
Meaning, Structure, Advantages and Disadvantages.
Suggested Readings:
1. Aswathappa, K., Human Resource Management, Tata McGraw-Hill, New Delhi, 6th Ed.
2. Rao, VSP, Human Resource Management, Excel Books, 2nd Edition
3. Gupta, Shashi and Joshi, Rosy, Human Resource Management with Case Study, Kalyani
Publishers, New Delhi, 6th Ed.
4. Flippo, E., Fundamentals of Human Resource Management, McGraw Hill, 3rd Ed.
5. Gomez-Mejia, L., Managing Human Resources, Pearson Education, 4th Edition
6. Ivantsevich, J., Human Resource Management, Tata McGraw-Hill, 11th Edition
7. Dessler, Gary, Human Resource Management, Delhi, Pearson Education, 2003.
Suggested Course Pedagogy: Case Analysis, Role Plays, PPTs, Lecture Method, Presentations on
Contemporary Issues
School of Commerce and Management
SCM / BBA/ 2017 Page 31
Title: BUSINESS RESEARCH METHODOLOGY
Course Code : BBA 402
Total Contact Hours: 60
Course Objective: The objective of this course is to have a general understanding of Research Methodology and Business as applicable to Business Management and its use and relevance in areas of Management & Research. To develop the skills and to identify the appropriate statistical techniques for the analysis of data; and to learn how to collect, analyze, present and interpret research data.
Unit I Research Methodology: Meaning, Objectives, Motivation, Types, Significance, Scope & Process of
Research; Defining the research problem and its steps; Literature Review: Importance, Sources; Research
Designs: Meaning, Need, Features, Important concepts & Types of Research design; Sampling Design:
Concept, steps, characteristics & techniques of sampling.
Unit II Data Collection: Concept and methods of data collection; Questionnaire: Meaning, process, questionnaire
and schedule; Scaling: Meaning, primary scales, scale construction techniques, comparative and non-
comparative scaling techniques, scale evaluation; Processing & Analysis of Data: Meaning, types and
problems in processing of data, Introduction to analysis of data and its types.
Unit III Hypothesis Testing: Meaning, characteristics, types and basic concepts of testing of hypothesis;
Interpretation & Report Writing: Meaning, techniques & precautions in interpretation, Meaning,
significance, steps in writing report, Layout of research report, Mechanics and Precautions of writing a
research report, Bibliography and References.
Suggested Readings:
1. Beri, G.C, Marketing Research, Tata Mc Graw Hill, 4th
Edition
2. Cooper and Schindler, Business Research Methods, Tata Mc Graw Hill, 9th
Edition
3. Gravetter, Research Method for Behavourial Sciences, Cengage Learning
4. Kothari., C.R., Research Methodology Methods & Techniques, New Age International Publishers,
New Delhi, 2nd
Edition, 2009.
5. Malhotra, Naresh and Dash, Satyabhushan, Marketing Research: An Applied Orientation, 6th Edition,
Pearson, 2010
6. Panneer Selvam, Research Methodology, Prentice Hall of India, Edition 2008
7. Saunders, Research Methods for Business students, Pearson Education, 2nd
Edition, 2007
Suggested Course Pedagogy: Case Study, Practical Assignments, Role Plays, Small Projects, Class Room inputs
School of Commerce and Management
SCM / BBA/ 2017 Page 32
Title: COST ACCOUNTING
Course Code: BBA 403
Total Contact Hours: 60
Course Objective: The objective is to understand the concepts of cost and using the costing techniques
for business decision making and being familiar with the terminologies for cost control.
Unit I
Cost Accounting: Introduction, Meaning of Cost, Costing and Cost Accounting, Comparison between
Financial Accounts and Cost Accounts, Application and Importance of Cost Accounting, Designing and
installing a Cost Accounting system, Cost concepts and Classification of Costs, Cost Unit, Cost Center,
Elements of Cost: Material Cost, Labour Cost, Overhead Cost, Preparation of cost sheet.
Unit II
Cost Determination: Unit Costing, Contract Costing, Process Costing : Treatment of normal loss,
abnormal loss and abnormal effectiveness, Marginal Costing and Break Even Analysis: Concept of
Marginal costing and absorption costing , CVP Analysis, Break-even point, Margin of safety,
Applications of Marginal Costing for managerial decision making. Uniform Costing: Concept,
Advantages, Applicability of Uniform Costing.
Unit III
Standard Costing and Variance Analysis: Standard costing and Historical costing, Establishment of cost
standards, Steps involved in standard costing, Variance analysis: Material variance, Labour variances &
Overhead variances (including problems). Introduction to Contemporary accounting Issues: ABC, Target
Costing, Life Cycle Costing, Value Chain Analysis
Suggested Readings:
1. Shukla, M.C., T.S. Grewal, M.P. Gupta, Cost Accounting: Text and Problems”, S. Chand &
Sons, New Delhi
2. Lal, J., Cost Accounting, Tata McGraw Hill, New Delhi
3. Maheshwary, S.N., S.N. Mittal, Cost Accounting: Theory and Problems, Shri Mahavir Book
Depot, New Delhi
4. Tulsian, P.C., Cost Accounting, Tata McGraw Hill, New Delhi
5. Kishore, Ravi M., Cost Accounting & Financial Management, Taxmann’s, New Delhi
Suggested Course Pedagogy: Class room inputs, Case Analysis, Small Projects
School of Commerce and Management
SCM / BBA/ 2017 Page 33
Title: COMPANY LAW
Course Code: BBA 404
Total Contact Hours: 60
Course Objectives: To define fundamental legal terminology regarding contracts, torts,
property, and wills; differentiate between business ethics and legal issues; identify and explain
required elements of torts, requirements of contracts, sales contracts, corporations, partnerships,
agency, creditors' rights, bankruptcy, and commercial paper; and examine various consumer laws
as applied to business and individuals.
Unit I
Nature and Administration of the Companies Act, 2013; Company: Meaning, Salient Features,
Types of Companies; Difference between a Company and Partnership Firm; Formation of
Company: Promotion, Registration of Companies and Commencement of Business.
Unit II
Memorandum of Association: Meaning, Contents and its Alteration, Doctrine of Ultra vires;
Articles of Association: Meaning, Contents, and its Alteration, Prospectus and its Contents.
Unit III
Shares and Share Capital, Members and Shareholders, Company Meetings and Proceedings,
Winding of a Company
Suggested Readings:
1. Kapoor, N.D., Elements of Company Law, Sultan Chand & Sons, New Delhi, 28th
Edition
2. Kapoor, N.D., Business Law, Sultan Chand & Sons, New Delhi, 29th
Edition
3. Chawla, Garg & Sarin, Mercantile Law, Kalyani Publishers, 7th
Edition
4. Gogna, PPS, A Text Book of Company Law (Corporate Law), S. Chand, 9th
Edition
5. Singh, A., Company Law, Eastern Book Co., India, 9th
Edition
6. Bagrail, Ashok K., Company Law, Vikas Publications, 11th
Edition
Suggested Course Pedagogy: Class room inputs, Case Analysis, Small Projects
School of Commerce and Management
SCM / BBA/ 2017 Page 34
Title: MANAGEMENT INFORMATION SYSTEM & DSS
Course Code: BBA 405
Total Contact Hours: 60
Course Objectives: To introduce the students to the Management Information Systems and its
application in organizations, expose the students to the managerial issues relating to information systems
and help them identify and evaluate various options in Management Information Systems, understand
that most Decision Support Systems are designed to support rather than replace decision makers and the
consequences of this perspective for designing DSS, discuss organizational and social implications of
Decision Support Systems.
Unit I
MIS need and concepts - Characteristics-Functions-Structure of MIS- Typology of MIS. Classification of
MIS- Operations Support Systems – Management Support Systems - Conceptual and detailed designs of
MIS-Systems implementation strategies and process – system evaluation and maintenance. Role of MIS
director.
Unit II
Advanced concepts in Information Systems-Enterprise Resource Planning- Supply Chain Management-
Customer Relationship Management - Data Mart, Data Warehousing and Data Mining.
Introduction to Decision Support Systems (DSS) – characteristics and Objectives, Role of Decision
Support Systems and its applications – Components of Decision Support Systems: Data Subsystem,
Model Subsystem and User- interface.
Unit III
Group Decision Support Systems (GDSS)- Experts Systems – Executive Information – Systems and its
integration with DSS – Decision-making: Concept, Process, Simon’s model, Information System Support
for Decision Making Phases, Decision making under assumed certainty, risk and uncertainty.
Suggested Readings:
1. James, A.O’Brien, Introduction to Information Systems, Tata McGraw-Hill Publishing Co.
Ltd., New Delhi
2. Efraim Turban, Jay E. Aronson and Ting-Peng Liang, Decision Support Systems and Intelligent
Systems, Prentice-Hall of India, New Delhi
3. George M.Marakas, Decision Support Systems, Prentice-Hall of India, New Delhi.
Suggested Course Pedagogy : Class Room inputs, Making sheets analysis based on dummy data
presentation, Case study Analysis.
School of Commerce and Management
SCM / BBA/ 2017 Page 35
Title: BUSINESS ETHICS AND CORPORATE GOVERNANCE
Course Code: BBA 501
Total Contact Hours: 60
Course Objective: To acquire knowledge of ethics, emerging trends in good governance practices and
sustainability.
Unit I
Meaning of Business Ethics: Scope, Need and Purpose, Importance, Approaches, Relation between ethics
and business ethics, Evolution of business ethics,Ethical decision making, Some Unethical Issues,
Theories of Business Ethics, Benefits from Managing Ethics at workplace, Ethical organizations,
Corporate Code of Ethics: Environment, Accountability, Diversity, and Discrimination, Globalization and
Business Ethics
Unit II
Introduction to the corporation: The nature, significance, formation and historical development of the
corporation, significant characteristics of the corporation, introduction to agency concepts (board and
managers/stockholders, majority and minority stockholders) and to ‘agency problem’, Corporate
Governance: Meaning, Issues, Corporate Governance Systems, Indian model of Governance; Corporate
governance in developing and transition economies: Introduction, Problems and Challenges.
Unit III
The Internal and external institutions of corporate governance (Shareholders, Stakeholders, Community,
State, Directors and Managers), Board of Directors as a powerful instrument in governance: Role of
Board, Governance issues related to board, Role of directors; Role of public policies in governing
business: Introduction, framing, Involvement of business in public policy decision making
Suggested Readings:
1. Sharma, J.P., Corporate Governance, Business Ethics & CSR, Ane Books Pvt. Ltd., New Delhi.
2. Fernando. A.C., Corporate Governance: Principles, Policies and Practices, Pearson Education.
3. Tricker, Bob, Corporate Governance-Principles, Policies, and Practice (Indian Edition), Oxford
University Press, New Delhi.
4. Joseph, Weiss W., Business Ethics, Cengage Learning
5. Mauel, Velasquez, Business Ethics, Pearson Edu., New Delhi
6. Harvard Business Review, Harvard Business Review on Corporate Governance, Harvard
Business Press.
7. Lipman, F.D. and Lipman, L.K., Corporate Governance Best Practices: Strategies for Public,
Private, and Not-for-Profit Organizations, Wiley & Sons.
Suggested Course Pedagogy: Case Study, Small Projects, Class Room inputs, assignments
School of Commerce and Management
SCM / BBA/ 2017 Page 36
Title: PROJECT MANAGEMENT
Course Code: BBA502
Total Contact Hours: 60
Course Objective: This course is designed to impart knowledge about tools and techniques required for
successful selection of projects as well as implementation of project related activities to ensure that
projects are delivered within budget and schedule.
Unit I
Project Management: Definition, Concepts and Characteristics, Project Life Cycle: Phases & Facets, Role
of a Project Manager; Generation and Screening of Business Ideas: Concepts and Process , Project
Scheduling: Network Analysis, Techniques-PERT & CPM; Resource Scheduling: Resource allocation
method, splitting and multitasking; Multi project resources scheduling, Project Quality Management:
Quality Management Systems & TQM in Projects
Unit II
Market & Demand analysis: Situational Analysis, Sources of Data Collection, Demand Forecasting
Techniques, Characterization of Market & Planning; Technical analysis: Choice of Technology, Location
and Layout; Financial Analysis: Estimating project cost, Sources of finance- Venture Capital, Private
Equity, Angel Investing etc., Project Risk analysis, Project Investment Criteria: Discounting and Non-
discounting Techniques, Project Cash Flows,
Unit III
Project Appraisal: Technical Feasibility, Economic Feasibility, Financial Evaluation, Appraisal under
Risk and Uncertainty, Sensitivity Analysis, Administrative and Managerial Appraisal
Implementation: Project planning and control, using the schedule variance analysis and the cost variance
analysis project organization; Review of Project cost and implementation time, Project Audit: Process;
Control of Projects: control systems, control of constraints – cost and time; Project Closure/ Termination:
Meaning of closure/ termination, Termination steps, Final closure.
Suggested Readings:
1. Harvey Maylor, Project Management, Pearson Education, New Delhi, 2nd
Edition.
2. Prasanna Chandra, Projects: Planning, Analysis, Selection, Implementation & Review, Tata
McGraw-Hill Publishing Company Ltd., New Delhi, 7th Edition.
3. Gray, Clifford F., Larson, Desai, Project Management, Tata McGraw Hill, 4th Edition
4. Panneerselvam, R., Senthilkumar P., Project Management, Prentice Hall, 2008
5. United Nations Industrial Development Organisation, Guide to Practical Project Appraisal –
Social Benefit Cost Analysis in Developing Countries, Oxford & IBH.
6. Jack R. Meredith, Project Management: A Managerial Approach, Wiley Publications, 1st Edition.
7. Iyer,P. Parameshwar, Engineering Project Management with Case Studies, Vikas Publishing
House Pvt. Ltd. New Delhi, 2nd
Edition
Suggested Course Pedagogy: Discussion about contemporary issues throughout the syllabus on each
topic, Concept clarity with the aid of case analysis.
School of Commerce and Management
SCM / BBA/ 2017 Page 37
Title: INTERNATIONAL BUSINESS
Course Code: BBA 503
Total Contact Hours: 60
Course Objective: To enlighten the students about challenges and opportunities of a global business and
their management as well as to learn about the management of contemporary factors affecting
international business environment.
Unit I
Introduction to International Business: Importance, Nature and Scope of International Business; Modes of
Entry into International Business; Environmental Context of International Business: Framework for
analyzing International Business Environment–Domestic, Foreign and Global environments and their
impact on International Business Decisions, International Global HRM and its challenges, IPR Issues
Unit II
International Financial Environment: Foreign investments- Pattern, Structure and Effects; Movements in
Foreign Exchange and Interest Rates and their Impact on Trade and Investment Flows; International
Economic Institutions and Agreements: WTO, IMF, World Bank, UNCTAD, and other Regional Trade
Agreements: EU, NAFTA, SAARC, TRIPS, TRIMS etc.; International Commodity Trading and
Agreements, Balance of Payments Statement: Causes of Disequilibrium
Unit III
Global Trading Environment: World Trade in Goods and Services–Major Trends and Developments;
World Trade and Protectionism–Tariff and Non-Tariff Barriers; Countertrade; International Marketing
and competing in Global markets, Standardization vs. Customization, E business, Globalisation &
Society: Emerging Developments and Other Issues; Growing Concern for Ecology; IT and International
Business
Suggested Readings:
1. Cherunilam, Francis, International Business, PHI Learning, New Delhi
2. Bhattacharya, B., Going International: Response Strategies of the Indian Sector, Wheeler
Publishing, New Delhi.
3. Griffin, Ricky W. and Pustay, Michael W, International Business: A Managerial Perspective,
Addison Wesley Readings.
4. Paul, Justin, International Business, PHI Learning, New Delhi
5. Hill, Charles, International Business, Tata McGraw Hill, New Delhi
6. Sharan, V., International Business, Pearson, New Delhi
7. Aswathappa K., International Business, Tata McGraw Hill, New Delhi
Suggested Course Pedagogy: Case studies, Role plays, Class discussions, etc
School of Commerce and Management
SCM / BBA/ 2017 Page 38
Title: MANAGEMENT ACCOUNTING
Course Code: BBA 504
Total Contact Hours: 60
Course Objectives: The Course objective is to acquaint students with the basic concepts of management
accounting and the usefulness of various accounting system and also to provide students with the
capability of decision-making and making them aware on the basic essence of accounting.
Unit I
Management Accounting: Concept, nature and scope, Advantages and Limitations, Role of
Management Accountant, Inter-relationship between Financial, Cost & Management Accounting.
Financial Analysis: Concepts, Tools of Financial Analysis: Comparative Financial Statements, Common
Size Financial Statements, Trend Analysis
Unit II Ratio Analysis: Nature and Interpretation, Classification of Ratios, Limitations of Ratios, DUPONT
Control Chart. Funds & Cash Flow Analysis: Concept, Sources and Uses of Funds, Flow of Funds,
Construction of Funds Flow Statement. Concept of Cash from operations, Cash from Operating
Activities, Cash from Financing Activities, preparation of Cash Flow Statement.
Unit III
Budgets and Budgetary Control: Concept, Advantages and Limitations of Budgetary Control,
Preparation of Different Budgets: Fixed and Flexible Budgeting, Performance Budgeting and Zero
Base Budgeting, Responsibility Accounting – concept and types of Responsibility Centres, Inventory
Control: Meaning, Types, Tools & Techniques
Suggested Readings:
1. Bhattacharya, Management Accounting, Pearson Pub., 1st Edition
2. S.N. Maheshwari, An Introduction to Accountancy, Vikas Publication, 10th Edition
3. Jerry J. Weygandt, Paul D. Kimmel and Donald E. Kieso, Financial Accounting, 8th Edition
4. Gupta, Ambrish, Financial Accounting for Management , Pearson Education, 3rd
Edition
5. I.M. Pandey, Management Accounting, Vikas Pub., 3rd
Edition
6. Rustagi, Management Accounting, Taxmann’s, 2nd
Edition
7. Kishore, Ravi M., Advanced Management Accounting, Taxmann’s, 2nd
Edition
8. Khan & Jain, Management Accounting, Tata McGraw Hill, 4th Edition
Suggested Course Pedagogy: Case Analysis, PPTs, Lecture Method, Presentations on Contemporary
Issues
School of Commerce and Management
SCM / BBA/ 2017 Page 39
Title : SERVICES MARKETING
Course Code : BBA – MKT - 505
Total Contact Hours: 60
Course Objective: The course is designed to acquaint students with the unique challenges of marketing
and managing services and delivering quality service to customers. The attraction, attention and building
of strong customer relationships through quality service at the heart of the course content.
Unit I
Service Marketing: Concept, nature, scope, features of services, significance of service marketing,
Difference between goods and services; Marketing Challenges in Service business; Service Classification;
Concept of Service Marketing Mix;; Consumer Behaviour in Service; Customer Perception and
Expectation of Services.
Unit II
Services Market Segmentation and Targeting: Process of segmentation and targeting in services;
Positioning: steps in developing positioning strategy; New service development process; Pricing of
services; Communication and promoting services: Designing a specific service promotion; Service
development and design: Meaning, Concept, Service Marketing Triangle.
Unit III
Servicescape: Concept, types and Service scape effect on behaviour; Service quality and productivity:
Defining and measuring service quality, Service Quality gaps, Closing the service quality gaps, Managing
productivity and differentiation in services organizations; Service recovery management; Customer
service function: Customer retention benefits and its strategies;
Suggested Readings:
1. Zeithmal, V. A. and Bitner, M. J., Services Marketing, Tata McGraw-Hill Publishing Company
Ltd., New Delhi. (Latest Edition)
2. Apte, Govind, Services Marketing, Oxford University Press, New Delhi. (Latest Edition)
3. Rao, Rama Mohana, Services Marketing, Person Education, New Delhi. (Latest Edition)
4. Shankar, Ravi, Service Marketing, Excel Books, New Delhi. (Latest Edition)
Suggested Course Pedagogy: Class room inputs, Case Analysis, Applications and PPTs.
School of Commerce and Management
SCM / BBA/ 2017 Page 40
Title: LEADERSHIP & SKILL DEVELOPMENT
Course Code: BBA – HR - 505
Total Contact Hours: 60
Course Objectives: To Increase the cognitive understanding of Student’s about Concept of leadership,
leadership principles, and to inculcate in them the ability to evaluate relevance of theoretical concepts so
that they can apply those concepts to practical situations of their work life as well as personal life.
Unit I
Leadership: Meaning, Definitions & Importance , Traits of Leadership , Qualities of Leader’s, Leadership
Roles and Functions, Difference b/w Leadership and Management, Leadership Styles in special context to
Indian Managers., Leadership Power and Politics in Leadership.
Unit II
Leadership Theories : Trait Theories: Are Leader’s Born or Made?, Behavioural Theories-Leadership
Grid, , Ohio State University Studies & Michigan State University Studies on leadership, ,
Types of Traditional & Contemporary Leadership:- Transactional Leadership, Transformational
Leadership , Charismatic Leadership, Servant Leadership. Concept of Authentic Leadership and Ethical
Leadership.
Unit III
Role of Motivation theories in Leadership: Equity Theory, Expectancy Theory, Reinforcement Theory,
Path-Goal Theory. Leadership Communication: Process & Barriers, Leading Teams: Types of Teams,
Team formation stages, How to create an effective team? , Leading Change, Conflict Management by
leaders: Styles of conflict resolution, Coping Strategies to be used by leaders.
Suggested Readings:
1. Daft, Richard I., Leadership, Cengage publishers, New Delhi.
2. Vijayaragavan, Dr. G., High Performance Leadership, Himalya publishing house, New Delhi.
3. Mohan, Dr. Chandra, Leadership and management, Himalya publishing house, New Delhi.
4. Lussia and Achna, Effective Leadership, PHI, New Delhi.
5. Northouse, Peter G., Leadership : Theory & Practice, Sage Publishers, New Delhi.
Suggested Course Pedagogy: Case studies, Role plays, Class discussions
School of Commerce and Management
SCM / BBA/ 2017 Page 41
Title : FINANCIAL SERVICES
Course Code : BBA-FIN-505
Total Contact Hours: 60 Course Objectives: The Course aims to make the students aware of the different financial services, their
working and regulation in India . The course also aims to impart knowledge about the latest
developments in financial services scenario.
Unit I
Financial Services - Financial services in India, types, and importance, Mutual Funds and AMCs - mutual
funds, various types of mutual funds schemes, advantages and disadvantages of investing in mutual funds,
legal structure and the regulation of mutual funds in India .Lease - leasing, benefits and limitations, types
of leasing, Hire Purchase - important financial innovations— lease financing and hire-purchase financing
Unit II
Merchant Banking and Financial Services: Introduction, concept of merchant banking, financial system in
India, development of merchant banks and regulations, Issue Management - pre-issue and post-issue
management activities performed by merchant bankers, Underwriting and Brokerage - role played by
underwriters and brokers in issue management and their responsibilities ; Credit Rating - Introduction to
credit rating, processes, scope of credit rating agencies in India
Unit III
Venture Capital Funds -Introduction of venture capital fund, features, emergence of venture capitalism in
India. Factoring - process and features of factoring, types of factoring contracts, advantages and
disadvantages of factoring, differences between factoring and bill discounting, process of factoring in
India Depository System in India - depository system, the Depository Act of 1996 and depository
participants. NSDL, CDSL and benefits of a depository system
Suggested Readings:
1. Bhole, L. M., Financial Institutions and Markets, Tata McGraw-Hill Publishing Co. Ltd., New
Delhi.
2. Khan, M.Y., Financial Services, Tata McGraw-Hill Publishing Co. Ltd., New Delhi.
3. Pathak, Bharati V., The Indian Financial System: Markets, Institutions and Services, Pearson,
New Delhi.
4. Bhasin, Niti, Indian Financial System, New Century Publications, New Delhi
5. Gurusamy, Financial Markets and Institutions, Tata McGraw-Hill Publishing Co. Ltd., New
Delhi.
6. Gupta & Aggarwal, Financial Services, Kalyani Publishers.
Suggested Course Pedagogy: Class room inputs, Case Analysis, Applications and PPTs.
School of Commerce and Management
SCM / BBA/ 2017 Page 42
Title: OPERATIONS RESEARCH
Course Code: BBA 601
Total Contact Hours: 60
Course Objective: This course is designed to provide students to apply major quantitative techniques in
order to improve managerial decisions. To develop analytical, critical thinking, and problem-solving
skills in a business context.
Unit I
Quantitative techniques: Meaning, Scope of Quantitative Techniques and Operations Research in
Management, Advantages and Limitations of Quantitative Techniques, OR Models, LPP: Meaning of
Linear Programming, General Mathematical Formulation of LPP, Graphical Analysis, Simplex Method,
Two-phase Method, Big M-Method. Duality and Post Optimality Analysis Advantage and Limitations of
LPP. Sequencing: Concepts, Solutions of processing ‘n’ jobs through – ‘1’, ‘2’, ‘3’ and ‘m’ machines.
Processing ‘2’ jobs through ‘m’ machines.
Unit II
Transportation Problems :Transportation Model Mathematical Formulation, Initial Basic Feasible
Solution, Vogel's Approximation Method, Optimization (Minimization and Maximization) Using
Modified Distribution Method and Stepping Stone Method, Applications of transportation Model,
Assignments Problems: Concepts and solutions, Formulation of Assignment Problems, Solution of
Assignment Problems Using Hungarian Method (Minimization and Maximization ) Route Allocation.
Unit III
Game theory: Concepts, Solutions of 2-person games, Pure & Mixed strategy games, Odds method,
Dominance Method. Elementary Replacement problems: Concepts and solutions – Replacement of
items that deteriorate with time (with & without change in money value) and items that breaks down
suddenly. Inventory Control- Introduction, reasons for carrying inventory, concept of EOQ, EOQ
Models – deterministic and probabilistic.
Suggested Readings:
1. Baruah, Srinath, Basic Mathematics and its Application in Economics, Macmillan India Ltd, 2nd
Edition
2. Ed.Hillier, Fredrick S. and Lieberman, Gerald J., Operations Research, Tata McGraw Hill, 8th
Edition
3. Saha, Suranjan, Practical Business Mathematics and Statistics, Tata McGraw Hill, 10th Edition
4. Tiwari, N.K., Shishir Shandilya, Operations Research, PHI, New Delhi
5. Swarup, K., Gupta, P. K. and Mohan, M., Operations Research, Sultan Chand & Sons, 2nd
Edition
6. Sharma, J.K., Operations Research, Laxmi Publishers, New Delhi, 5th Edition
7. Bhat, K. Sridhara, Operations Research, Himalaya Pub., New Delhi
8. Jensen, Bard, Jensen, Operations Research Models and Methods, Wiley Pub., New Delhi
Suggested Course Pedagogy: Class room inputs, Practical Assignments
School of Commerce and Management
SCM / BBA/ 2017 Page 43
Title: INCOME TAX LAWS
Course Code: BBA 602
Total Contact Hours: 60
Course Objective: The objective of this course is to enable students to develop an understanding of
income tax laws, and to enable them to calculate taxes.
Unit I
Income Tax Act 1961 – Introduction, Basic Concepts, Capital & Revenue, Residential Status, Incidence
of Tax, Income Exempted from Tax, Income from Salary: Definition of Salary head, Characteristics of
Salary, Computation of Salary Income, Salary U/s 17, Allowances, Perquisites and their Types,
Deductions U/s 16 and U/s 80C.
Unit II
Income from House Property: Definition of head, Exempted Incomes, Annual Value and Its
Determination, Deductions out of annual value, Income from Business or Profession: Definition of head,
Scope, Deductions under Section 30- 36.
Unit III
Income from Capital Gains: Meaning of assets, transfer, method of computation, Exemptions in respect of
Capital Gains U/s 10 and 54, Income from Other Sources: Meaning, Scope of income chargeable (Sec-
56), Basis of computation of income (Sec 57 & 58), Deductions from Gross Total Income.
Suggested Readings:
1. Ahuja, G. K.& Ravi Gupta, Systematic Approach to Income Tax, Bharat Law House Pvt. Ltd.,
New Delhi.
2. Singhania, Dr. Vinod K., Kapil Singhania, Direct Tax Planning and Management, Taxmann
Publications, New Delhi.
3. Hariharan, Income Tax Law & Practice, Tata McGraw Hill, New Delhi.
4. Jyoti Rattan, Taxation Laws, Bharat Law House Pvt. Ltd., New Delhi.
Suggested Course Pedagogy: Case Analysis, Role Plays, PPTs, Lecture Method, Presentations on
Contemporary Issues
School of Commerce and Management
SCM / BBA/ 2017 Page 44
Title: ENTREPRENEURSHIP AND SMALL BUSINESS MANAGEMENT
Course Code: BBA 603
Total Contact Hours: 60
Course Objective: This course is designed to prepare a ground where the students view,
Entrepreneurship as a desirable and feasible career option. In particular the paper seeks to build the
necessary competencies and motivation for a career in Entrepreneurship. After studying this course, the
students would be able to build on personal as well as external resources with a view to successfully
launching and subsequently managing their enterprises.
Unit I
Entrepreneurship: Meaning and Significance, Types of Entrepreneurs, Entrepreneurial Competencies,
Intrapreneursip & Entrepreneurship, Entrepreneurial Motivation: Compelling Factors (Kakinada
Experiment), Women Entrepreneurship, Rural Entrepreneurship, Role of Innovation and Creativity in
Entrepreneurship: The Business Idea Generation Methods
Unit II
Relationship between Entrepreneurship Development and Economic Development, Factors Affecting
Entrepreneurial Growth: Economic & Non Economic Factors, Role of Entrepreneurship in India,
Problems Associated with Entrepreneurship in India, Role of Government, Promotional Agencies,
Schemes and Institutions for Entrepreneurship Development in India
Unit III
New Venture Development: Methods and Procedures. Overcoming Hurdles in New Venture
Development, Feasibility study, Small Scale Industry: Definition, Role and Problems of SSI, New
Industrial Policy for SSI, Industrial Sickness: Causes, Consequences and Remedial Measures, Challenges
of SSI sector and MSMEs in India..
Suggested Readings:
1. Hisrich, Entrepreneurhip (SIE), Tata McGraw Hill, 6th Edition
2. Charantimath, Poornima M, Entrepreneurship Development and Small Business Enterprise,
Pearson, 1st Edition (2006)
3. Gupta, Dr. C.B., Srinivasan, Entrepreneurship Development in India, Sultan Chand & Sons, 2nd
Revised Edition (2010)
4. Desai, Vasant, Small –Scale Industries and Entrepreneurship, Himalaya Publishing House, New
Delhi (2006)
5. Dollinger M.J., ‘Entrepreneurship strategies and Resources’, 3rd edition, Pearson Education,
New Delhi 2006.
6. Roy, Rajeev, Entrepreneurhip, Oxford Univ. Press, 2nd
Edition
7. Kurakto, Entrepreneurship-Principles and practices, Thomson publication, 7th Edition
8. Timmons, New Venture Creation, Tata McGraw Hill, 7th Edition
Suggested Course Pedagogy: Discussion about contemporary issues throughout the syllabus on each
topic, concept clarity with the aid of case analysis, Biographies of successful entrepreneurs.
School of Commerce and Management
SCM / BBA/ 2017 Page 45
Title: FINANCIAL MANAGEMENT
Course Code: BBA 604
Total Contact Hours: 60
Course Objectives: To provide students with a heightened appreciation of the role of a financial manager
within a firm and to understand the tools and the nature of the decisions that financial managers must
make to satisfy the stakeholders. Along with this objective, the students must be able to use the
applications of capital structure, capital budgeting and working capital management models.
Unit I
Introduction: Concept of finance function, Scope and objectives of finance, Profit maximization vs.
Wealth Maximization, Agency Problem, Concepts in Valuation: Time value of money
Capital Budgeting Decisions: Discounted and Non-Discounted Cash Flow Techniques for appraising
capital investments.
Unit II
Financing decision: Markets & Sources of finance- Long term & Short term, Capital Structure decision:
NI, NOI, Traditional and Modigliani Miller approach, Leverage analysis: Financial, Operating and
Combined leverage, EBIT-EPS analysis
Cost of Capital: Cost of equity, preference shares, debentures and Retained earnings, Weighted average
cost of capital.
Unit III
Dividend Policy Determinants, Theories & Bonus Issue, Working Capital Management: An Overview,
Determinants & Approaches, Working Capital Cycle, Introduction to Management of Cash, Receivables
and Inventories, Financing Working Capital needs
Suggested Readings:
1. Pandey, I.M., Financial Management, Vikas Publishing House, 10th Edition
2. Srivastava, Rajiv, Financial Management, Oxford Univ. Press, 2nd
Edition
3. Kapil, Sheeba, Financial Management, Pearson Edu., 2nd
Edition
4. Prasanna Chandra, Financial Management (Theory& Practice), Tata McGraw Hill, 7th Ed.
5. Khan & Jain, Financial Management, Tata McGraw Hill, 5th Edition
6. Rustagi, R.P., Principles of Financial Management, Taxmann’s, 6th Edition
Suggested Course Pedagogy: Case Study, Practical Assignments, Small Projects, Class Room inputs
School of Commerce and Management
SCM / BBA/ 2017 Page 46
Title : RETAIL MANAGEMENT
Course Code: BBA – MKT- 605
Total Contact Hours: 60
Course Objective: To develop knowledge of contemporary retail management issues at the strategic level.
Describe and analyse the way retailing works, specifically the key activities and relationships. Also
provide an academic underpinning to the above through the application of retailing theory and research.
Unit I
Retailing – Definition, Scope, Economic significance, Opportunities in retailing, Types of Retailing &
Retailers, Types of retail formats, Multichannel retailing including online retailing (E-tailing), Indian vs
Global Scenario, Franchising in retailing, Retail Marketing mix; Retail consumer buying behaviour Social
factors influencing buying decisions in retailing.
Unit II
Retailing Strategy: Retail strategy, Target market and retail planning process, Retail organization
structure: Major functional areas, careers in retailing; Retail Location & Site Selection: Location
opportunities, Factors affecting retail location decision, factors affecting Site selection
Unit III Gaining competitive advantage through HRM, Designing retail organization structure, Motivating retail
employees; Store design: Interiors & exteriors, Store layout, Types of layouts, Factors affecting store
layout, Retail Communication Mix: Developing brands and building customer loyalty, Promotion
strategy, planning a retail promotion strategy. Retail Strategies – Differentiation strategies – Growth
strategies – Expansion Strategies – Pricing strategies; Role of IT in retailing
Suggested Readings:
1. Pradhan, Swapana, Retailing Management, Tata McGraw-Hill Education, New Delhi. (Latest
Edition)
2. Gilbert, Dravid, Retail Marketing , Pearson Education, New Delhi. (Latest Edition)
3. Lamba, A. J., The Art of Retailing , Tata McGraw-Hill Education, New Delhi. ((Latest Edition)
4. Berman, Barry & Joel R Evans, Retail Management-A Strategic Approach, Prentice Hall, New
Delhi ((Latest Edition)
Suggested Course Pedagogy: Case Study, Practical Assignments, Small Projects, Class Room inputs
School of Commerce and Management
SCM / BBA/ 2017 Page 47
Title: INDUSTRIAL RELATIONS & LABOUR LAWS
Course Code: BBA-HR-605
Total Contact Hours: 60
Course Objective: This course is designed to make the students aware of the scenario about
Industrial and Labor Laws systems in India. It focuses on the statutory framework
Unit I
Labour Legislation: Need, importance, The Industrial Disputes act, 1947: (a) Definitions
(Section-2) (b) Authorities under the Act (Section 3-9), Works Committee, Conciliation Officer,
Board of Conciliation, Court of Enquiry, Labour Courts, Tribunals, National Tribunals.
Concepts of Arbitration & Adjudication, Strikes and Lock—outs, Prohibition of Strike and Lock-
out, Illegal Strike and Lock-out Lay off, Retrenchment .
Unit II
Introduction to The Factories Act, 1948:Objectives, Need ,Workers health and Welfare related
Provisions (Section 11-20) (Section 42-50) & Provisions of Working Hours for the Adult
(Sections 51-66), The Trade Union Act, 1926 : Major Definitions, Registration of Trade Union,
Rights of Registered Trade Union, General and Political Fund, Dissolution of trade unions,
Penalties.
Unit III
The Minimum Wages Act, 1948: Definition of Wages, Concept of Wages, Procedure for
Fixation and Revision of Minimum Wages. Important Provisions. Payment of Gratuity Act: -
Definitions of Family, appropriate Government, Continuous Service, Family, payment of
gratuity, Determination of gratuity, Inspectors, Penalties. The Child Labour (Prohibition and
Regulation) Act, 1986: Nature, scope and Objective, Prohibition of Employment of Children in
certain occupation,
Suggested Readings:
1. Padhi, P.K, Labor and Industrial Laws, PHI Publication , 2nd
Edition
2. Singh. B.D, Industrial Relations and Labour Laws, Excel books , First Edition,2008
3. Sinha P.R.N, Sinha Indu Bala & Shekhar Seema Priyadarshini, Industrial Relation, Trade
Union and Labour Legislation, Pearson Education, Fourth Impression, 2009.
Suggested Course Pedagogy:
Discussion about contemporary issues throughout the syllabus on each topic.
Concept clarity with the aid of case analysis.
Use of videos to illustrate concepts & Role plays for demonstration
School of Commerce and Management
SCM / BBA/ 2017 Page 48
Title: STOCK MARKET OPERATIONS
Course Code: BBA –FIN -605
Total Contact Hours: 60
Course Objective: The current course is destined to provide basic knowledge of working of
stock markets and the various parties involved in the procedures. The course also provides
insight in the drawbacks of Indian stock markets and comparison with International best
practices.
Unit I
Overview of Indian Securities Market: Meaning, Functions & Intermediaries, Security Markets
Regulatory Environment in India, Role of Primary market, Problems in New Issue market, SEBI
guidelines for public issues: Pricing of issue, promoters' contribution, appointment and role of
merchant bankers, underwriters, brokers, registrars and bankers, Listing of Securities: Merits &
Demerits, Listing Requirements of NSE & BSE, Fee, Listing of bonus Issue, Rights Issue.
Unit II
Secondary market: Role, Importance & Functions, Organisation of Stock exchanges, NSE, BSE
and OTCEI, Trading mechanism: Screen based trading; Internet based trading, Types of Orders,
Different Types of Settlements, NEAT and BOLT systems, Types of Traders, Risk Management
in BSE & NSE, Margins, Circuit Breakers.
Unit III
Depositories in India, Share price indices: Need, Importance, Computation Methods, Scrip
Selection Criteria and Removal, Derivative Trading: Meaning, Importance & Uses, Types of
derivative contracts, FIIs: Participation in Indian stock market, Foreign Stock Exchanges-
Introduction to NASDAQ, NYSE, LSE, Defects in Indian Stock Markets.
Suggested Readings:
1. Chandra, Prasanna, Investment Analysis, New Delhi, Tata McGraw Hill.
2. Pandian, P., Security Analysis and Portfolio Management, New Delhi, Vikas Pub. House.
3. Kevin, S., Security Analysis and Portfolio Management, New Delhi, Prentice Hall.
4. Bodie, Zvi, Kane, Marcus, Mohanty, Investments, New Delhi, Tata Mc-Graw-Hill.
5. Singh, Preeti, Investment Management, New Delhi, Himalaya Pub. House.
6. Fischer, Donald E., Security Analysis and Portfolio Management, New Delhi, Pearson.
7. Bhalla, V.K., Investment Management, New Delhi, S. Chand Publishers.
Suggested Course Pedagogy:
Discussion about contemporary issues throughout the syllabus on each topic.
Concept clarity with the aid of case analysis.