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    ac oar2011 Outlook & Guidance Call

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    StatementAnystatementsint ispresentationa out utureexpectations,p ansandprospectsforBlackboardandotherstatementscontainingthewordsbelieves,anticipates,plans,expects,will,andsimilarex ressions constitute forwardlookin statements within the meanin

    of

    The

    Private

    Securities

    Litigation

    Reform

    Act

    of

    1995.

    Actual

    results

    maydiffer

    materially

    from

    those

    indicated

    by

    such

    forward

    looking

    statementsasaresultofvariousimportantfactors,includingthe

    November5,2010withtheSecuritiesandExchangeCommission.Inaddition,theforwardlookingstatementsincludedinthispresentationrepresent

    the

    Companys

    views

    as

    of

    January

    12,

    2011.

    The

    Company

    anticipatesthatsubsequenteventsanddevelopmentswillcausetheCompanysviewstochange.However,whiletheCompanymayelecttoupdatetheseforwardlookingstatementsatsomepointinthefuture,

    forwardlooking

    statements

    should

    not

    be

    relied

    upon

    as

    representing

    theCompanysviewsasofanydatesubsequenttoJanuary12,2011.

    2

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    Agenda TheMarket&theOpportunity

    LaunchofBlackboardStudentServices

    Acquisition

    of

    Presidium

    Inc. TheBlackboardSolutions

    2010&2011FinancialUpdate

    Q4&

    FY

    2010

    Guidance

    Re

    Affirmed

    Q1&FY2011Guidance

    IntroductionofNewNonGAAPMetrics

    Appendix

    3

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    the O ortunitMichael Chasen, Chief Executive Officer

    4

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    OurMission

    5

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    MarketTrends

    Supplementbricks&mortareducation

    Historical Structure Accelerating Trends

    Deliverfullyonline coursesanddegrees1.Delivery

    Expandteaching

    /learning

    tools

    Measure,track

    and

    evaluate

    educational

    performanceandoutcomesusingdataanalytics

    2.Focus

    3.Sco e

    Internet

    Mobile4.Platform

    oca y ep oye or os e

    Textbooks

    aa ou ompu ng

    Digitalinteractivecontent

    .

    6.Content

    7.Competition Institutions

    have

    little

    direct

    competition

    increasedfocus

    on

    cost,

    accountability

    and

    service.

    8.Procurement MultiplevendorswithlimitedinteroperabilitySinglesolutionproviderwithafullyintegrated

    setofproductsandservices

    6

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    TheOpportunity

    Toprovideacomprehensiveintegratedstackofcloudbased

    SaaStechnologysolutionstopowereducation.

    Toprovideacomprehensiveintegratedstackofcloudbased

    SaaStechnologysolutionstopowereducation.

    By o ngsowecan:By o ngsowecan:

    1.1. HelpinstitutionscreateamoreseamlesssolutionacrosstheHelpinstitutionscreateamoreseamlesssolutionacrossthe

    education

    educationexperience.experience.

    2.2. ProvideProvideastandardplatformforastandardplatformfor learningapplicationsandlearningapplicationsandcontent(theOperatingSystemofEducation).content(theOperatingSystemofEducation).

    3.3. Enabledetailedanal ticsontheeducational rocesseswithinEnabledetailedanal ticsontheeducational rocesseswithin

    andacross

    institutions.

    and

    across

    institutions.

    4.4. MoreMoreeasilyeasilyprovideaccesstoprovideaccesstothesesolutionsthesesolutionsthroughthroughmobilemobileandotherdevices.andotherdevices.

    5.5. WorkwithinstitutionsWorkwithinstitutionstoprovideanimprovededucationaltoprovideanimprovededucational

    experiencein

    a

    more

    cost

    effective

    wayexperience

    in

    a

    more

    cost

    effective

    way

    7

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    PathsforContinuedGrowth

    PursuestrategicPursuestrategicpartnershipspartnerships

    Increasepenetration

    in

    emerging

    marketsIncrease

    penetration

    in

    emerging

    markets

    BringadditionalproductstomarketBringadditionalproductstomarket

    GrowannuallicenseGrowannuallicenserevenuewithexistingclientsrevenuewithexistingclients

    8

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    Introducing

    Student ServicesMichael Chasen, Chief Executive OfficerRay Henderson, President Bb Learn

    9

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    PresidiumOverviewres um s one o e wor s ea ng

    Education Services Management (ESM) providers.

    Status: Private eLearningSupportServices

    24x7supportforstudents,facultyand

    Location: Reston,VA

    Clients: 700+total

    institutions

    a m n stratorsensur ngsuccess u

    deploymentandhighlevelsofadoptionof

    enterpriseeLearningsystems

    Model: Annualsubscriptionservice

    modeltoprovidestudent

    servicesandsupport.

    u en ecyc e anagemen erv ces

    EnrollmentManagement FinancialAid StudentAccounts

    DealTerms: Blackboard

    acquired

    the

    90%

    of

    Presidiumthatitdidnotalready

    ownfortotalconsiderationof

    e en on

    ITSupportServices

    Singlepointofcontactforallstudentand,

    excludingtransactioncosts.

    10

    acu ya m n s ra vean aca em cso ware

    serviceandsupportquestions.

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    WhyBlackboardStudentServices?

    ImprovedSupportandRenewalRates:Raisesthequalityofendusersupportforourexistingproducts andallowsustoownthe

    .

    CompetitiveDifferentiation:

    Most

    advanced

    eLearning

    technology,

    thelargestscaleeLearninghostingdatacenters,andnowthemost

    advancedteacher/studentsupport allintegratedtowork

    together.

    ProvidesBlackboard

    with

    a

    one

    stop

    shop

    suite

    offering

    versusothercommercialandopensourcecompetitors.

    AdditionalServices:Studentregistrationandenrollment,24x7

    .

    11

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    WhyPresidium?

    BlackboardhaspartneredwithPresidiumandresoldeLearningstudent/facultysupportsince2003

    rongre a ons psex s across eorgan za on

    Presidiumhelps

    clients

    to

    deliver

    results

    Theirclientsout erformthemarketinever ma orbenchmarkofadministrativeeffectivenessandstudentsuccess

    They

    deliver

    breakthroughs

    in

    cost

    and

    quality

    for

    their

    BlackboardandPresidiumsharemanyclientsandhavesharedcontracts

    Presidiumcurrently

    provides

    end

    user

    support

    for

    all

    Blackboard

    Collaborateclients

    12

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    The Blackboard

    SolutionMichael Chasen, Chief Executive OfficerRay Henderson, President Bb Learn

    13

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    OurPlatforms

    StrategicConsulting StudentServices&Support ManagedHosting

    14

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    BlackboardLearn

    Allowsinstitutionstoputtheircoursesonlinetosupp ement

    traditionalclasses

    as

    wellasofferfullyonlineprograms

    Addonmodules

    include:

    ContentModule CommunityModule OutcomesModule

    , 15

    million

    users

    15

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    BlackboardCollaborate

    Enablesteacherstoholdsynchronouscourseson ne nc u ngc at,

    whiteboard,audio

    and

    video

    Addonmodulesinclude: InstantMessagingfor

    Education VoiceModule

    Over1,900clientsand6millionusers.

    16

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    BlackboardConnect

    Disseminatescriticalinformationviavoice,ema , an text

    messagesto

    millions

    of

    usersinminutes

    Addonmodulesinclude: ToolkitforTeachers

    Over5 200clientsand26millionmessagerecipients

    17

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    BlackboardTransact

    EnablesstudentsandfacultytouseaCampus

    ar toaccess

    facilitiesas

    well

    as

    use

    it

    asadebitcardonandoffcampus

    Addonmodulesinclude:

    Access

    Module OnlineCardOffice BbPay BbOne

    million

    cardholders

    18

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    BlackboardMobile

    Deliverscampusservicesandcontenttomobile

    ev ces nc u ng pp e

    iPhone,iPod

    Touch,

    iPad,

    BlackBerry,and Android

    Productsinclude: BbMobileCentral

    Bb

    Mobile

    Learn

    Over160clientsandhundredsofthousandsofusers

    19

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    BlackboardStrategic Consulting

    Adedicatedgroupofconsultantswithanexpert se ne ucat on

    andtechnology

    that

    can

    workwithyoutoexecuteyourvisionandcreatestrategiesthatgenerateimmediateresults.

    Servicesinclude: StrategicConsulting TechnicalIntegration

    andDeployment

    20

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    BlackboardManagedHosting

    Providestoptierdatacentersandre un ant n rastructure,

    deployingindustry

    best

    practicestoprovidescalabilityandsecurity. 99.9%uptime

    guarantee

    6Datacenters

    2 000+servers Nearly2petabytes

    enterprisefilestorage

    Over940

    clients

    21

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    BlackboardStudentServices&Support

    Arangeofservicesandsupporttoprovide24/7tec n ca an process

    assistanceto

    students

    andfaculty

    Servicesinclude: eLearningSupport StudentLifecycle

    Mana ementServices ITSupport

    Over700clients

    22

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    Financial

    OverviewJohn Kinzer, CFO

    23

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    BlackboardQ4&FY2010Guidance

    Managementexpectstoreportfinancialresultsabovethemidpointofguidance providedonNovember3,2010subjecttothefinalization of our normal closin rocess and earend audit.

    Management

    will

    discuss

    the

    detailed

    financial

    results

    on

    its

    regularlyscheduledconferencecallonFebruary3,2011.

    FourthQuarter2010

    Revenueof$114.8millionto118.8

    million

    and

    FY2010

    Revenueof$444.4to$448.4million

    NonGAAPadjustednetincomeperdilutedshareof$0.31to$0.35basedonanestimated35.2

    NonGAAPadjustednetincomeperdilutedshareof$1.57to$1.61 basedonanestimated34.8

    milliondiluted

    shares.

    million

    diluted

    shares;

    and

    Freecashflowfromoperations(cashflowfromoperationsless

    24

    equipment)of$80.0to$90.0

    million.

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    Blackboard2011GuidanceMetricsDefined

    TobetterreflectBlackboardsoperatingperformance,wewillprovidethefollowingguidancemetricsin2011andbeyond.

    eliminatedaspartofGAAPpurchaseaccountinguponacquisitionthatwould

    haveotherwise

    been

    recognized.

    NonGAAPnetincome&NonGAAPnetincomeperdilutedshare: Includesenon revenuea us men escr e a ovean exc u es rans on,

    integrationandtransactionrelatedcostsresultingfromacquisitions,theamortizationorimpairmentofintangibleassets,stockbasedcompensation,

    noncash

    interest

    expense

    and

    non

    cash

    translation

    gains

    or

    losses;

    all

    net

    of

    taxes.

    FreeCashFlow:Includescashflowfromoperationslesspurchasesofpropertyandequipment.

    on evenuean on ne ncomegu ancew eprovidedasspecificnumbersandnotarange.

    InadditiontoprovidingaGAAPtoNonGAAPreconciliationeach

    25

    quarter,wew prov eacompar sontot e onresultsforcomparabilitypurposes.

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    BlackboardQ1&FY2011Guidance ManagementisprovidingNonGAAPrevenueandNonGAAP

    earningsguidanceforQ1&FY2011,whichincludestheacquisitionofPresidiumInc.(seeAppendixforreconciliation)

    FirstQuarter

    2011

    NonGAAPRevenueof$121.0FY

    2011

    NonGAAPRevenueof$540.0

    NonGAAPnetincomeof$8.8million;

    NonGAAP

    net

    income

    per

    diluted

    NonGAAPnetincomeof$65.8million;

    NonGAAP

    net

    income

    per

    diluted

    s areo . 4 ase onanestimated35.9milliondilutedshares;and

    EstimatednonGAAPeffectivetax

    s areo 1.82 ase onanestimated36.2milliondilutedshares;

    Estimated nonGAAP effective tax

    rateof

    approximately

    40.0

    percent.

    rateof

    approximately

    37.0

    percent;and Freecashflow(cashflowfrom

    26

    opera ons esspurc asesopropertyandequipment)of$90.0

    to$100.0

    million.

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    NonGAAPRevenue&EarningsBuild

    Amountsinmillionsexceptpershareamounts2010GAAP(Mid

    PointGuidance)

    Revenue

    Recognition

    Change

    Exclude

    Impactof2010

    Acquisitions =

    2010NonGAAP

    excluding

    adjustments

    (ColumnA) (Column

    B) (Column

    C) (Column

    D)

    Revenue $446.4 DefRev

    $15.0 $13.9 $417.5

    Operating

    expenses 332.3 Merger

    and

    TS

    COGS3.0 26.7 302.6AdjustedEBITDA $114.1 $12.0 ($12.8) $114.9

    AdjustedEBITDAMargin 25.6% 27.5%NonGAAPnetincome $55.4 $7.3 ($8.7) $56.9

    Weightedaveragenumberofdilutedshares 34.8 34.8 34.8 34.8

    Blackboards2010financialswereimpactedbytheBlackboardTransactrevenuerecognitionchangerelatedtoASU1314(ColumnB)aswellas

    NonGAAPnetincomeperdilutedshare 1.59 0.21 ( 0.25) 1.63

    our2010

    acquisitions

    of

    Saf

    T

    Net,

    Elluminate

    and

    Wimba

    (Column

    C).

    ColumnDillustrateswhatBlackboardscorebusinesswouldhavebeenexcluding theimpactofASU1314andour2010acquisitionsofSafTNet,

    27

    E uminate an Wim a.

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    NonGAAPRevenue&EarningsBuild(cont.)(Column

    D) (Column

    E) (Column

    F) (Column

    G)

    Amountsinmillionsexceptpershareamounts2010NonGAAP

    excluding

    adjustments >

    2011Non

    GAAPbefore

    Acquisitions +2011Impactof

    Acquisitions =2011NonGAAP

    Standalone

    Revenue $417.5 Def $463.6 $49.4 $513.0

    RevenueGrowth 11%

    Operatingexpenses 302.6 Me 332.5 41.0 373.5

    AdjustedEBITDA $114.9 $131.1 $8.3 $139.5 . . . .NonGAAPnetincome $56.9 $65.5 $4.2 $69.6

    Weightedaverage

    number

    of

    diluted

    shares 34.8

    36.2

    36.2

    36.2

    Blackboardexpectsthecorebusiness(ColumnD)togrowatapproximately11%andexpandmarginsapproximately80bpsin2011

    NonGAAPnetincomeperdilutedshare $1.63 $1.81 $0.12 $1.92

    (ColumnE).

    InColumnFweaddthe2011financialimpactofour2010acquisitionsofSafTNet,Elluminate andWimba tothestandalonebusinesstoarriveat

    28

    our inancia expectations or2011 exc u est eimpacto t ePresi iumacquisition).

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    NonGAAPRevenue&EarningsBuild(cont.)(Column

    G) (Column

    H) (Column

    I)

    Amountsinmillionsexceptpershareamounts2011NonGAAP

    Standalone +

    Presidium

    NonGAAP =

    Blackboard

    NonGAAP

    . . .

    Operatingexpenses 373.5 30.7 404.2

    AdjustedEBITDA $139.5 ($3.7) $135.7

    AdjustedEBITDAMargin 27.2% 25.1%NonGAAPnetincome $69.6 ($3.8) $65.8

    Weightedaveragenumberofdilutedshares 36.2 36.2 36.2

    Non

    GAAP

    net

    income

    per

    diluted

    share $1.92 ($0.10) $1.82

    TheimpactofPresidium(ColumnH)isexpectedtobe$27millioninNonGAAPrevenueand($0.10)dilutiveto2011NonGAAPnetincomeper

    dilutedshare.

    The2011Presidiumresultsreflectinvestmentsinoperationsandtechnologytoscaletheoperationsforfuturegrowth.

    29

    ManagementexpectsthatPresidiumgrowthwillacceleratein2012andbeslightlyaccretiveto2012NonGAAPnetincomeperdilutedshare.

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    30

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    GAAPtoNonGAAPGuidanceReconciliationAmountsinmillionsexceptpershareamountsReconciliationofGAAPRevenuetoNonGAAPRevenue:

    1Q2011 FY2011

    GAAPRevenue $ 114.1 $ 526.7

    Add:Deferredrevenuenotrecordedinpurchaseaccounting 6.9 13.3

    Guidance

    NonGAAPRevenue $ 121.0 $ 540.0

    Reconciliationof

    GAAP

    net

    (loss)

    income

    before

    (benefit)

    provision

    for

    income

    taxes

    to

    non

    GAAP

    net

    income:

    1Q2011 FY2011

    Guidance

    GAAPnet(loss)incomebefore(benefit)provisionforincometaxes $ (11.5) $ 29.7

    Add:Deferredrevenuenotrecordedinpurchaseaccounting 6.9 13.3

    Add:Transition,integrationandtransactionrelatedexpenses 2.4 3.0

    Add:Amortizationofintangiblesresultingfromacquisitions 9.2 32.0

    Add:Stock

    based

    compensation

    5.9

    23.5

    : oncas nterestexpense . .

    Adjustedprovisionforincometaxes(1) (5.8) (38.8)

    NonGAAPnetincome $ 8.6 $ 65.8

    NonGAAPnetincomeperdilutedshare $ 0.24 $ 1.82

    Weightedaveragenumberofdilutedshares 35.9 36.2

    ReconciliationofFreeCashFlow: MidPointGuidan

    (1)Assumes

    an

    estimated

    GAAP

    effective

    tax

    rate

    of

    approximately

    34.0%

    and

    non

    GAAP

    adjustments

    taxed

    at

    an

    estimated

    effectivetaxrateofapproximately37.0%resultinginanonGAAPeffectivetaxrateofapproximately40.0%and37.0%forthe

    firstquarterof2011andfullyear2011,respectively.

    FY2011

    Cashflowfromoperations $ 120.0

    Less:Purchasesofpropertyandequipment (25.0)

    FreeCashFlow $ 95.0 31

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    FinancialDefinitions

    NonGAAPRevenue:IncludesdeferredrevenueofanacquiredentityeliminatedaspartofGAAPpurchaseaccountinguponacquisitionthatwouldhaveotherwisebeenrecognized.

    AdjustedEBITDA:IncludesthenonGAAPrevenueadjustmentdescribedabove

    and

    excludes

    transition,

    integration,

    and

    transaction

    related

    costs

    resultingfromacquisitions,interestincome,interestexpense,epreciationan amortization,stoc ase compensation,amortization

    orimpairmentofintangibles,otherincome(expense)net,andincometaxes.

    Non AAPNetIncome:Inc u est enon AAPrevenuea ustmentdiscussedaboveandexcludestransition,integration,andtransactionrelatedcostsresultingfromacquisitions,theamortizationorimpairmentof intan ible assets stockbased com ensation noncash interest

    expense,and

    non

    cash

    translation

    gains

    or

    losses;

    all

    net

    of

    taxes.

    FreeCashFlow:Includescashflowfromoperationslesspurchasesofro ert ande ui ment.

    33