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    APPLICATION PACK 2015

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    Welcome

    You are invited to become involved in the annual Cornwall Best Bar None AwardScheme. The scheme has now been running in the UK since !!" and is growing in

    #o#ularit$ with man$ Cities and Towns o#erating the scheme as an e%am#le o& best#ractice.

    The scheme is o#en to licensed #remises in Cornwall with a ca#acit$ o& over '! andtown centre #ubs. (& $ou re)uire clari&ication $ou can contact Sarah Nec*e at theaddress below. (t &ocuses on #ublic sa&et$ and customer care and o&&ers each #remisean o##ortunit$ to demonstrate that it is committed to im#lementing the licensingob+ectives o& ,revention o& Crime and -isorder ,ublic Sa&et$ ,revention o& ,ublicNuisance and ,rotection o& Children &rom /arm.

    All #remises that #ass the a##lication and assessment #rocess will become Best BarNone accredited and will receive a #la)ue in recognition at the Cornwall Best Bar None

    Award Ceremon$ in 0ebruar$ !1'.

    There are also 2 categor$ awards3

    4 ,remises showing the most commitment to sta&& training4 Best Small ,ub4 Best 5arge ,ub4 Best Bar4 Best Nightclub4 6verall winner

    What is in this for me?

    7ecognition o& $our good management #ractice 8 &or e%am#le $oureceive an accreditation #la)ue that can be dis#la$ed on $our #remises9

    :edia interest in $our #remises9 ,ublic #erce#tion that $our #remises are a )ualit$ venue serious about

    customer care and sa&et$ and that the town $ou trade in is a sa&eenvironment9

    You become the holder o& a nationall$ accredited award that will berecognised b$ visitors &rom outside Cornwall9

    Use o& the Best Bar None brand in $our advertising9 The o##ortunit$ to be crowned the Best Bar None #remises in

    Cornwall9 7ecognition &rom &ellow licensees at the Annual Awards ;vening9 The chance to )uali&$ &or chea#er business insurance9 The o##ortunit$ to share best #ractice 8 e%am#le #olicies #ro&essional

    advice etc.9 A com#lete and com#rehensive review o& $our #remises and its

    management9 Access to a range o& discounted goods and services.

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    6nce $ou have a##lied a convenient time will be arranged &or the ins#ection #rocessto be carried out. (n our e%#erience each ins#ection should last about two to hours andconsists o& a thorough e%amination o& the #rocedures and #rocesses in #lace within

    $our #remises. (ns#ections are based on essential elements. 0eedbac* &rom #reviousassessment visits has been e%tremel$ #ositive.

    -uring the assessment $ou should be aware that documentation will be viewed b$ theassessors. ,remises must achieve all o& the essential elements to attain accreditation.(n order to be considered &or a higher award #remises must achieve accreditationscore highl$ in the desired elements and identi&$ good #ractice which goes be$ond theessential criteria and demonstrates additional or innovative wor* #ractices.

    The best three #remises will then be remitted to a #anel o& +udges who decide on the#remises that will win the accolade o& being the best in Cornwall.

    Key Elements

    The #artner agencies will be in a #osition to identi&$ #remises that show greaterindicators o& sa&et$ and customer care.The areas e%amined b$ ins#ection teams include these elements i& a##licable3

    -oor #olic$ Securit$ brie&ing and reviews Alcohol #romotion #olic$ -rugs recover$ coverage Crime and -isorder 5ost and &ound #ro#ert$ Crime #revention strateg$ 7is* assessments Smo*e?&ree Accident and (ncident management 5ighting 0irst aid 0ire sa&et$

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    action ta*en should be evidenced in some wa$ ? this can be done in variet$ o& wa$s soi& $ou have an$ doubts discuss the matter with $our assessor. The in&ormation set outin this a##lication covers all o& the elements needed to become accredited b$ Best BarNone.

    ;ach #remise m st be able to #rove com#liance on 1!! o& the essential elements inorder to become accredited. @ood #ractice over and above the essential are alsocovered and the assessors consider these. B$ demonstrating good #ractice and b$going that bit &urther $ou will #ut $our #remises in with a better chance to challenge &orthe title o&3

    !est !ar None

    "OO# L$CK%

    Please note Assistance is available to &ill out the a##lication b$ contacting the o&&icerbelow &The evidence that $ou submit with $our a##lication will be discussed with $ouwhen the assessor visits. ,lease have written #olicies ris* assessments records logsre#orts training boo*s etc available &or the assessors. Normall$ assessors will #rovide$ou with at least da$s #rior notice o& a visit to $our #remises.

    Com'lete( a''lications m st )e recei*e( )y mi(ni+ht on the 15 th Octo)er 201,&Electronic co'ies sho l( )e s )mitte( )y e mail to sarah&nec-e.corn/all&+o*& -an( har( co'ies to the a((ress )elo/& Assistance is also a*aila)le to fill o t theform *ia arah s contact (etails )elo/

    Sarah Nec*eCommunit$ Sa&et$ TeamCornwall Council5evel North DingCount$ /allTre$ew 7oadTruroCornwallT71 "AY

    Tel !1E " " "23o)ile ! F! !2'FEmail sarah.nec*eGcornwall.gov.u*

    3

    mailto:[email protected]:[email protected]:[email protected]:[email protected]
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    A''licant s (etails

    A##licant name,remises name,remises addressTele#hone number :obile number If a''lica)le 4

    Area manager name Area manager addressTele#hone number :obile number ; mail address

    ,lease tic* one o& the &ollowing bo%es which $ou &eel best describes $our #remises3

    ( enclose a che)ue &or H ! made #a$able to Cornwall Best Bar None as anadministration &ee &or this a##lication.

    ( do< do notI re)uire a recei#t.

    I #lease delete as relevant

    In(e

    4

    P ) To/n Centre P ) 6Not To/nCentre7Other 6PleaseClarify7

    !ar To/n Centre

    Cl )

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    ection A

    Pre*ention of Crime an( #isor(er

    Ca#acit$ Securit$ -rin*s

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    Pre*ention of crime an( (isor(er

    Ca#acit$ Ji& a##licable go to )uestions BF

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    A, #o yo hol( re+ lar meetin+s to re*ie/ inci(ents?

    Yes No

    (& $es describe how o&ten and what &ormat do the$ ta*e and who withL

    A5 Are these re*ie/s (oc mente(

    Yes No

    (& $es how do $ou ensure the$ are registered with the S(AL

    7

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    A What is yo r 'olicy on (eterminin+ n m)ers of (oorstaff; incl (in++en(er an( ratio; em'loye(?

    A@ #o yo -ee' a e+ister of #oor 'er*isors on ( ty?

    Yes No

    A> #o yo ha*e a search 'olicy?

    Yes No

    /ow is $our search #olic$ im#lemented and recordedL

    A10 Are yo acti*ely en+a+e( in any other sec rity schemes?

    ,ubwatch 7ing round 7adio s$stem

    Te%ting 6ther

    (& other detail below3

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    A11 Are any of the follo/in+ inci(ents recor(e( )y yo r staff? If yes; 'leasein(icate /here

    Pleasein(icate

    B

    Inci(ent Where ecor(e(

    Acci(ents#r +sLost 'ro'erty

    8o n( 'ro'ertyThefts!anne( 'ersonsIn riesAlle+ations a+ainst staff $n(era+eOther

    A12

    Pleasein(icateB

    Which of the follo/in+ ha*e yo a(o'te( to ens re yo r staffare easily reco+nisa)le )y c stomers; the 'olice or others /homay )e reD ire( to ins'ect yo r 'remises?Name badge,hoto (denti&icationUni&ormNone6ther M#lease state

    -rin*s < drun*enness

    A1: 9o/ (o yo 'romote sensi)le (rin-in+ 'olicies; +i*in+ caref lconsi(eration to the se of ha''y ho rs an( (rin-s 'romotions; /hichmay enco ra+e )in+e (rin-in+?

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    A1, On a (ay4to4(ay )asis ho/ (o yo minimise the ris- that yo r c stomers(o not (rin- an( (ri*e?

    A15 It is an offence to allo/ (isor(erly con( ct on yo r license( 'remises&What meas res (o yo ta-e to ens re the safety of yo r c stomers inres'ect of this?

    A1= Is hot foo( a*aila)le at yo r 'remises an( if so ntil /hat time?

    A1 #o yo acti*ely 'romote non4alcoholic (rin-s?

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    A1@ #o yo s ''ort an( ma-e se of national cam'ai+ns an( materials foralcohol a/areness?

    -rugs

    A1> #escri)e /hat 'olicies are in 'lace to 're*ent the se or s ''ly of ille+al(r +s in yo r 'remises are they (oc mente(?

    A20 What (oc ments

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    A21 #o yo (is'lay information 'osters re+ar(in+ (r +s?

    Yes No

    Crime ,revention

    A22Please

    in(icateB

    #o yo ha*e any of the follo/in+; /hich may assist yoin re( cin+ the n m)er of crimes insi(e or o tsi(e yo r'remises?:irrorsCCT>Su&&icient lighting in all areas 8 inside and outside

    Audible alarm

    ,ersonal attac* alarmDindow loc*sSta&&ed hours< hour securit$Bag hoo*s under tablesToilet attendantsCrime #revention surve$7oving securit$

    Advice notices &or customers in relation to the&tsSta&& loc*ersCloa*room-O Announcements7egular documented toilet chec*s,ro#ert$ #atrols5a$out designed to ensure e&&ective observations could becarried out b$ sta&& at all times6ther3

    A2: #escri)e any local crime 're*entions yo ha*e )een in*ol*e( /ith&

    -isorder

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    A2, What 'olicy is in 'lace sho l( a -nife or other /ea'ons )e fo n( on a'erson or yo r 'remises?

    A25 What is yo r 'olicy is being usedL Yes < No

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    -oes the s$stem cover inside and outside o& $our venueL(s the s$stem regularl$ maintained e.g. ensuring date

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    ection !P )lic safety

    0ire

    As o& 6ctober !!2 the 7egulator$ 7e&orm M0ire Sa&et$ 6rder !!' came into &orce

    with the main em#hasis o& the change being sel& ? regulation. The 0ire Sa&et$ 6rdera##lies to licensed #remises. Cornwall 0ire and 7escue Service is the ;n&orcing Authorit$ &or the 0ire Sa&et$ 6rder and as such ma$ ins#ect the #remises at an$reasonable time to ensure com#liance with the order.

    (& the ins#ecting o&&icer is o& the o#inion that there is a &ailure to com#l$ with an$ #art o&the 6rder then a##ro#riate ;n&orcement action ma$ be ta*en.

    Under Article F o& the 0ire Sa&et$ 6rder the Pres#onsible #ersonQ &or each #remises isre)uired to carr$ out a &ire ris* assessment &or the #ur#oses o& identi&$ing the measuresto be ta*en to com#l$ with the 6rder and ta*e ste#s to reduce or remove the ris* . The6rder re)uires that the signi&icant &indings o& the assessment and an$ measures which

    have or will be ta*en must be recorded along with an$ grou# o& #ersons identi&ied asbeing at ris* and in license( #remises a sa&e occu#anc$ &igure based on the numbersi=e and location o& e%its should also be included.

    The 0ire 7is* Assessment should be regularl$ reviewed and u#dated es#eciall$ wherethe ris* in the #remises has been a&&ected b$ alterations changes in #rocedures itsuse or occu#anc$.

    (n&ormation on how to carr$ out a ris* assessment has been #ublished b$ /:@overnment in the &orm o& a series o& 0ire Sa&et$ 7is* Assessment @uides &or di&&erentuse o& #remises. The$ are available at ///&comm nities&+o*& - or can be#urchased &rom boo* sho#s.

    6ther as#ects o& sa&et$ law should also be considered such as the /ealth and Sa&et$at wor* act gas regulations electrical regulations 7(--67 C6S// 0ood Sa&et$ and:anual /andling etc. ,lease ensure that all relevant and valid certi&ication is availabletogether with an$ ris* assessments and #rocedural reviews.

    !1 Who is res'onsi)le for carryin+ o t any fire safety ris- assessment?

    Name

    Dhere is this assessment *e#tL

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    http://www.communities.gov.uk/http://www.communities.gov.uk/
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    Dhen was this last com#letedL

    Dhen is the ne%t date &or reviewL

    !2 #escri)e yo r fire (etection < /arnin+ system?

    !: #o yo ha*e emer+ency esca'e li+htin+?

    Yes No

    !, #etail any eD i'ment yo ha*e in yo r 'remises for fi+htin+ fire?6List any certifie( ins'ections of systems an( eD i'ment to the rele*ant !ritish tan(ar(s7

    !5 Is yo r fire safety eD i'ment i&e& fire alarm; emer+ency li+htin+ an( firefi+htin+ eD i'ment; s ) ect to ro tine testin+ an( maintenance )ys ita)ly D alifie( an( com'etent 'ersons?

    != !riefly o tline the testin+ re+ime carrie( o t )y yo or yo r staff for thea)o*e eD i'ment

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    ! #o yo recor( (etails of the testin+ an( maintenance of eD i'ment in alo+ )oo-?

    !@ What is the ma im m occ 'ancy of yo r 'remises 6 ef A1 9o/ (i( yo arri*e at this fi+ re?

    To estimate the occu#anc$ o& $our #remises $ou ma$ use the &ollowing &ormula9?

    Calculate the total &loor area Me%cluding bac* o& house behind bar stairwa$s andcorridors etc and divide b$ the &ollowing &actors 8

    0or areas within m o& Bar area R !."m 0or other standing areas R !.'m 0ore seated areas R 1m

    E am'le A licensed #remises with a &loor area o& 1!!m has !m o& area within m o& bar'!m o& standing area and "!m o& seated area. The ma%imum occu#anc$ iscalculated as9

    ! R !." 22 #ersons within m o& bar area'! R !.' 1!! #ersons in standing area"! R 1 "! #ersons in seated area

    Total occu#anc$ 22 1!! "! 1F2 #ersons

    7emember a sa&e occu#anc$ &igure is also based on the number si=e and location o&e%its

    !10 O tline yo r 'roce( res for the safe e*ac ation of yo r 'remises in anemer+ency sit ation an( any 'ersons /ith s'ecial res'onsi)ilities&

    !10a 9o/ (o yo r e*ac ation 'lans encom'ass * lnera)le 'ersons?

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    0irst aid

    !11 What first ai( facilities (o yo ha*e in yo r *en e?

    !12 #o yo ens re at least one 'erson is 'resent ( rin+ o'enin+ ho rs that istraine( in first ai(?

    Yes No

    (& $es e%#lain whom and to what levelLM:inimum to be a##ointed #erson

    ;vent control

    !1: If yo ha*e any e*ents; /hich may )e (ifferent from yo r Bnormal tra(in+ni+hts; 6e&+& li*e m sic e*ent; t Patric- s or t "eor+e s #ay cele)rationsor tele*ise( li*e foot)all etc&7 (o yo carry o t a((itional ris-assessments for s'ecial e*ents?

    Yes No

    (& $es give details o& what additional controls do $ou #ut in #laceL

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    @lass

    !1, What ty'e is in se?

    Toughened Sa&et$ ,lastic

    ,ol$carbonate 6ther -etails

    !15 9o/ (o yo ens re the safe se of +lass is maintaine( at all times?

    (nside $our #remises

    An$ outside drin*ing areas

    !1= What 'roce( re (o yo se to ens re efficient +lass collection at alltimes?

    (nside $our #remises

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    An$ outside drin*ing areas

    Building sa&et$

    !1 9o/ (o yo ens re the effecti*e mana+ement of c stomers is maintaine(at all times? 6incl (e (etails of 'roce( res re+ar(in+ any chec-s; si+ns or a((itional'olicies7

    (nside $our #remises

    An$ outside drin*ing areas

    !1@ 9o/ are s'illa+es i(entifie( an( mana+e( to 're*ent in ry to c stomers?

    6E&+& sli's etc&7

    !1> 9o/ (o yo ens re yo r ) il(in+ is; at all times; in +oo( or(er to 're*entin ry to any c stomer or staff mem)er?

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    !20 What 'ro*ision (o yo ha*e for *entilation of ' )lic areas?

    !22 If (oors an( /in(o/s nee( to )e sh t to a*oi( noise n isance; /hatmechanical means of *entilation (o yo ha*e?

    !2: #o yo ha*e +as a''liances chec-e( ann ally )y a "as afe re+istere(+as en+ineer?

    Yes No

    !2, #o yo ha*e yo r electrical system an( a''liances 'erio(ically ins'ecte()y a com'etent electrical en+ineer in accor(ance /ith ! = 1 6NICEIC 657 of the Licensin+ Act 200:?

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    #, 9o/ (o yo ens re n(er 1@s (o not ' rchase alcohol from yo r'remises?

    #5 Which form of i(entification (o yo acce't as 'roof of a+e?

    ,ass#ort -riving 5icence

    ,ASS Card 6ther #lease s#eci&$

    #= What other 'olicies an( 'ractices are in 'lace to 'rotect chil(ren fromharm

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    ection ETrainin+9a*e staff recei*e( trainin+ in relation to the follo/in+?If so; to /hat e tent an( is the trainin+ (oc mente( an(recor(e(?

    E1 Conflict esol tion staff other than IA re+istere( staff& &

    E2 I(entifyin+ the si+ns of (r n-enness&

    E: With re+ar( to (r + mis se; controlle( (r +s an( to i(entify (r +mis se&

    E, Theft an( +eneral crime 're*ention in an( aro n( the 'remises&

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    E5 Premises #isor(er trate+y&

    E= 8ire afety; 8ire afety 'roce( res; Practical trainin+ /ith eD i'ment&

    E A+e

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    ection 8

    @eneral

    81 Are staff '(ate( re+ar(in+ chan+es to la/ an( man(atory con(itions?

    82 9a*e any *ariations )een a''ro*e( to the licence in the 'ast 1@ months?

    8: 8inally is there anythin+ yo /ish to a(( /hich may s ''ort yo ra''lication /hich has not alrea(y )een co*ere(? 6$se a((itional sheets ifreD ire(7&

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    Terms and conditions

    1. This assessment is the #ro#ert$ o& Cornwall Best Bar None

    . All #remises reaching award status will be included on the websitewww.cornwallbestbarnone.co.u*

    ". The awards are non?trans&erable and there is no cash alternative.

    . At the time o& assessment accredited #remises will have met there)uired standard. (& the standards &all below those re)uired at an$time the 'remises may )e referre( to the Corn/all !!N committeean( the a/ar( /ith(ra/n .

    '. Award status does not give immunit$ &rom #rosecution &or an$ o&&encesand is no guarantee o& the sa&et$ o& those #remises.

    2. An$ #remises &alling below the re)uired standard ma$ be re&erred to the

    Cornwall BBN Standards Committee to review their membershi# o& thescheme.

    . An$ #la)ues or certi&icates and related award material su##lied b$Cornwall BBN remains the #ro#ert$ o& Cornwall BBN and must bereturned on re)uest.

    E. A##eals must be made within &ive wor*ing da$s o& noti&ication.

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    O$N#; PEN ANCECO NWALL !E T !A NONE

    WINNE 201,

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