bc - basis components (csd)

8/2/2019 BC - Basis Components (CSD)

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BC Component ShortDescription

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ELP.C

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Release 4 .6B


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BC Component Short Description SAP AG

Organization and Planning

2 December 1999

Copyright

Copyright 2000 SAP AG. All rights reserved.

No part of this brochure may be reproduced or transmitted in any form or for any purpose withoutthe express permission of SAP AG. The information contained herein may be changed withoutprior notice.

Some software products marketed by SAP AG and its distributors contain proprietary softwarecomponents of other software vendors.

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Web Consortium, Laboratory for Computer Science NE43-358, Massachusetts Institute ofTechnology, 545 Technology Square, Cambridge, MA 02139.

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SAP, SAP Logo, mySAP.com, mySAP.com Marketplace, mySAP.com Workplace, mySAP.comBusiness Scenarios, mySAP.com Application Hosting, WebFlow, R/2, R/3, RIVA, ABAP, SAPBusiness Workflow, SAP EarlyWatch, SAP ArchiveLink, BAPI, SAPPHIRE, ManagementCockpit, SEM, are trademarks or registered trademarks of SAP AG in Germany and in severalother countries all over the world. All other products mentioned are trademarks or registeredtrademarks of their respective companies.


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SAP AG BC Component Short Description


December 1999 3

Icons

Icon Meaning

Caution

Example

Note

Recommendation

Syntax

Tip


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4 December 1999

Contents

BC Component Short Description.....................................................................5

Organization and Planning ........................................................................................................... 6

SAPphone....................................................................................................................................... 7

ABAP Workbench.......................................................................................................................... 9

Customizing Tools....................................................................................................................... 10

ABAP Dictionary ....................................................................................................................... 11Utilities ...................................................................................................................................... 12

Documentation not Available in Release 4.6B.......................................................................... 13

Customer Enhancements......................................................................................................... 14Logical Database Builder.......................................................................................................... 15

Business Engineer ...................................................................................................................... 16

Class Browser .......................................................................................................................... 17AcceleratedSAP ....................................................................................................................... 18

Implementation Support ........................................................................................................... 19Project Management ................................................................................................................ 20

R/3 Procedure Model ................................................................................................................... 21

R/3 Reference Model ................................................................................................................... 22

SAPoffice Mail- and Archive System........................................................................................ 23SAP Archive Link...................................................................................................................... 24Component Hierarchy............................................................................................................... 25Process Model.......................................................................................................................... 26Object Model ............................................................................................................................ 27Data Model ............................................................................................................................... 28Industry Models ........................................................................................................................ 29Group Models........................................................................................................................... 30

Documentation not Available in Release 4.6B.......................................................................... 31

SAP Business Workflow............................................................................................................. 32

Documentation not available in 4.5B......................................................................................... 34

Graphics ....................................................................................................................................... 35


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December 1999 5

BC Component Short Description


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6 December 1999


Definition

Organization and Planning allows you to establish and maintain comprehensive models of anorganization in the system. These models, called organizational plans, may includeorganizational structures, various types of reporting structures (chains of command), jobclassifications, individual position assignments, task assignments, as well as othersupplementary information

Organizational plans respond dynamically to time-related events, so rather than being a staticrecord, they present a fluid view of an organization. Once information is established, it is possibleto experiment and plan for future developments with great detail. Statuses may be applied toinformation, allowing you to represent actual versus planning-stage situations. You can alsomaintain a number of organizational plans, with each representing different scenarios. Reportsare able to extract information according to time-sensitive and status-sensitive criteria.

Information established in Organization and Planning forms the basis for all Personnel Planning

and Development components.

Selection criteria

Select this component if you want to:

use any other Personnel Planning and Development components

use SAP Business Workflow


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SAPphone

December 1999 7

SAPphone

Purpose

SAPphone integrates telephony functions in R/3 applications. This allows data to beexchanged between computer and telephone processes. The telephone functions are linkedvia the R/3 GUI and are supplied with data from the R/3 System.

Users can choose a person in an R/3 application directly and establish the telephoneconnection. When an inbound call is received, the system either displays the caller data orlaunches a predefined R/3 application. Users can also enter notes during the call or edit tasksin an R/3 application.

The objective of SAPphone is to merge telephone and onscreen work, thereby integratingtelephony more closely in day-to-day activities. SAPphone is intended for both office staffand telephone support staff in call centers.

Integration

As a Basis component, SAPphone is designed to be used as a cross-application module.SAPphone functions can be integrated in transactions, reports, and workflow processes in everyR/3 application.

The following areas support outbound calls:

Controlling (head of cost center)

Application management (applicants and employees)

Support for Sales and Distribution (contacts and visitors)

Foreign trade (export licensors)

SAP Retail (suppliers)

Treasury Management (business partners)

Money market and foreign exchange (parties to contracts)

Real estate management (business partners)

SAP Business Workflow (enhanced user decision and integration of the Initiate callstep as awork item in the workflow)

Business Workplace (sender and creator of message)

EDI (persons responsible for and parties to IDocs)

The following areas support both outbound and inbound calls:

Service Management (parties to service messages)

Inventory Management (parties to Inventory Management messages)

Quality Management (parties to quality messages)

Sales and Distribution support also supports Predictive Dialingfor telephone campaigns.

Integration of SAPphone in further application areas is also planned.


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SAPphone

8 December 1999

Features

Basic Functions

SAPphone allows users to perform telephone functions by clicking the mouse. The following

basic functions are supported by SAPphone:

Initiating outbound calls

Terminating calls

Displaying inbound calls

Attaching notes to calls.

The importance of integration between R/3 applications and telephone processes is illustrated bythe following functions:

Branching to an application when an inbound call is received

Identifying callers

Providing caller information stored in R/3

Storing unanswered calls with callback function

Linking calls to documents from the Business Workplace

Integrating calls in SAP Business Workflow

Using telephone calls to start workflows

Call Center Functions

The following functions for connecting to the Call Center Systems are supported via theCustomer Interaction Center [Ext.] (CIC).

Telephony control and work modes [Ext.] (for example, registering in and deregistering froma queue, conference calls and transferring calls)

Support of predictive dialing for efficient processing of lists of telephone numbers (forexample, when conducting a telephone campaign).


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ABAP Workbench

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ABAP Workbench

Implementation Considerations

SAP introduced the ABAP Development Workbench for the development of its business-wideclient/server applications.

Customers can use ABAP Development Workbench tools to adapt and enhance SAPs standardbusiness applications.

The ABAP Development Workbench can also be used to develop new software projects whichare integrated into the R/3 System.

Integration

The ABAP Development Workbench is a fully integrated part of the R/3 System. Its tools aretransactions within the R/3 System which allow you to change objects in the R/3 Repository. TheRepository is a part of the database assigned to the R/3 System itself which contains no

application data.

The following are some important R/3 Repository object types:

Data model objects

Data types and table structures for the ABAP Dictionary.

ABAP programs

Screens and user interfaces

Reusable functions

Classes for ABAP objects

Language-specific texts such as help texts, documentation and error messages.

Features

The ABAP Development Workbench contains the following tools which you can use to edit R/3Repository objects:

DATA MODELER for creating data models

ABAP Dictionary for creating database tables

ABAP Editor for editing ABAP programs

Screen Painter and Menu Painter for designing user dialogs

Function Library for defining functions

Class Library for defining classes for ABAP objects

Text editors for creating texts


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Customizing Tools

10 December 1999

Customizing Tools


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ABAP Dictionary

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ABAP Dictionary


The ABAP Dictionary is the central information store for application and system data. The ABAPDictionary does not contain the data itself, but describes it from a logical point of view.

Integration

The ABAP Dictionary is an active dictionary and is fully integrated with the rest of the tools in theABAP Development Workbench. Information which you enter in the ABAP Dictionary isimmediately available in the whole system.

Features

The ABAP Dictionary tool in the ABAP Development Workbench allows you to edit and createdata types, data structures and views.

Within the ABAP Development Workbench, the ABAP Dictionary is the only way in which you cancreate and change database tables.


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Utilities

12 December 1999

Utilities

Features

The utilities are further tools in the ABAP Development Workbench, such as programs for batchinput or runtime analysis.


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Documentation not Available in Release 4.6B

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Customer Enhancements

14 December 1999

Customer Enhancements

Features

This component comprises SAP programs which allow you to create customer enhancements atspecific points in the system.

At various points in their applications, SAP developers have provided opportunities for customersto add their own enhancements using the tools in this component.

Constraints

Release 4.0 sees the introduction of the new Modification Assistant. This tool, fully integrated intothe ABAP Development Workbench, makes it easier to carry out release upgrades if you havemodified SAP standard Repository objects, In the longer term, the Modification Assistant willreplace the objects in the customer enhancement component.


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Logical Database Builder

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Logical Database Builder

Purpose


Logical databases are reusable objects in the ABAP Development Workbench which are used inABAP Query and ABAP programs.

Integration

Logical databases are themselves ABAP programs consisting of a series of subroutines. Queriesand stand-alone ABAP programs (reports) can be linked to logical databases, giving them accessto their functions.

Features

Logical databases provide a pre-defined access path to hierarchically structured relationaldatabase tables. When you use a logical database, it generates a selection screen, reads datafrom database tables and makes the data available to the Query or ABAP program.

Constraints

You use Transaction SLDB to create and maintain logical databases. Before creating a logicaldatabase, you should check to see whether one has already been supplied by SAP which servesthe same purpose. Maintaining your own logical databases is not easy, and those supplied by

SAP have been optimized in every way.


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Business Engineer

16 December 1999

Business Engineer

See Business Engineer [Ext.]


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Class Browser

December 1999 17

Class Browser

Purpose

You can use the Class Browser to search for global classes created with the Class Builder tool.


Integration

Features

Constraints


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AcceleratedSAP

18 December 1999

AcceleratedSAP

SeeAccelerated SAP [Ext.]


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Implementation Support

December 1999 19

Implementation Support

See Implementation Support [Ext.]


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Project Management

20 December 1999

Project Management

See Project Management [Ext.]


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R/3 Procedure Model

December 1999 21

R/3 Procedure Model

See R/3 Procedure Model [Ext.]


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R/3 Reference Model

22 December 1999

R/3 Reference Model


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SAPoffice Mail- and Archive System

December 1999 23

SAPoffice Mail- and Archive System

Purpose

SAPoffice is the R/3 System's electronic mail and file system.

The mail system can be used to send documents internally (to other SAP users in the samesystem) and externally (to non-SAP users or SAP users in another R/3 system), e.g. via Internet,fax, or X.400.

Documents are managed in folders in hierarchical folder structures. A difference is madebetween private folders and shared folders.


SAPoffice is part of your R/3 System and does not need to be selected separately. SAP office isinstalled automatically. Specific settings can then be made directly within SAPofficeadministration.


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SAP Archive Link

24 December 1999

SAP Archive Link

Purpose

SAP ArchiveLink is a high-performance cross-application tool which acts as a communicationinterface between R/3 application components and optical archiving systems.

SAP ArchiveLink is therefore an enhancement to standard SAP application software.


This component needs to be selected whenever documents, e.g. inbound and outbounddocuments, print lists, archiving files or binary files, which are used in an R/3 application requireoptical archiving. You can find a description of SAP ArchiveLink and a summary of the existingSAP ArchiveLink scenarios for R/3 applications in the online documentation.


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Component Hierarchy

December 1999 25

Component Hierarchy

See Component Hierarchy [Ext.]


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Process Model

26 December 1999

Process Model


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Object Model

December 1999 27

Object Model

See Object Model [Ext.]


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Data Model

28 December 1999

Data Model

See Data Model [Ext.]


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Industry Models

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Industry Models

See Industry Models [Ext.]


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Group Models

30 December 1999

Group Models

See Group Models [Ext.]


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SAP Business Workflow

32 December 1999


Purpose

SAP Business Workflowcan be used to define business processes that are not yet mapped inthe R/3 System. These may be simple release or approval procedures, or more complexbusiness processes such as creating a material master and the associated coordination of thedepartments involved. SAP Business Workflow is particularly suitable for situations in which workprocesses have to be run through repeatedly, or situations in which the business processrequires the involvement of a large number of agents in a specific sequence.

You can also use SAP Business Workflowto respond to errors and exceptions in other, existingbusiness processes. You can start a workflow when predefined events occur, for example anevent can be triggered if particular errors are found during an automatic check.

SAP provides several workflows that map predefined business processes. These workflows donot require much implementation. For an overview of these SAP workflows, refer to WorkflowScenarios in Applications [Ext.].

Integration

SAP Business Workflowuses the existing transactions and functions of the R/3 System and doesnot change the functions. You can combine the existing functions of the R/3 System to form newbusiness processes with SAP Business Workflow. The workflow system takes over control of thebusiness processes. If you are already using SAP Organizational Management, you can use theorganizational structure created there to have the relevant agents carry out the individualactivities. It is possible to have an activity carried out by a position. This ensures that therespective occupiers of the position can carry out the individual activities during execution of theworkflow. This means that personnel changes in your organization are taken into accountimmediately in the execution of a workflow.

FeaturesSAP Business Workflowprovides a number of tools for defining and analyzing workflows as wellas for monitoring operation.

The Workflow Builderis for displaying and making changes to workflows. You can make smallextensions directly to the original workflows supplied by SAP, such as carrying out your ownagent assignments or changing deadline monitoring.

There are several Workflow Wizards to support you in the definition of workflows, with which youcan create specific parts of a workflow. The Workflow Wizard Explorergives you an overviewof the existing Workflow Wizards.

In order to make the functions of the R/3 Systems available to a workflow, you use businessobjects, which you can define and analyze in the Business Object Builder. These business

objects are made available to the workflow in reusable tasks. The Business Wizard Explorergives you an overview of all existing tasks.

The end user receives information about the activities they are to carry out in theirBusinessWorkplace. This provides them with a central overview of all the activities that they areauthorized to carry out. They can commence the activities from here.

Several tools are available to the workflow system administrator, with which they can control andanalyze the current workflows. The workflow system administrator is notified of problems


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automatically by the system.


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Documentation not available in 4.5B

34 December 1999

Documentation not available in 4.5B


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Graphics

Graphics

Definition

Structural Graphics allows you to present information from Personnel Planning and Developmentin a graphical format, using hierarchical structures. A graphical display particularly suitsPersonnel Planning and Development since information in this area tends to be hierarchical innature, with many interrelationships among different pieces of information. It is also possible toedit information while working in a graphical display.

Selection criteria

If you select this component, you must also select Organization and Planning.