be not afraid: an introduction to improving transit service with technology 2007 dta mid-year...

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Be Not Afraid: An Introduction to Improving Transit Service with Technology 2007 DTA Mid-Year Conference Oacoma, South Dakota March 27, 2007 David Ripplinger Associate Research Fellow Small Urban & Rural Transit Center Upper Great Plains Transportation Institute North Dakota State University

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Page 1: Be Not Afraid: An Introduction to Improving Transit Service with Technology 2007 DTA Mid-Year Conference Oacoma, South Dakota March 27, 2007 David Ripplinger

Be Not Afraid:An Introduction to Improving

Transit Service with Technology

2007 DTA Mid-Year ConferenceOacoma, South Dakota

March 27, 2007

David RipplingerAssociate Research Fellow

Small Urban & Rural Transit CenterUpper Great Plains Transportation Institute

North Dakota State University

Page 2: Be Not Afraid: An Introduction to Improving Transit Service with Technology 2007 DTA Mid-Year Conference Oacoma, South Dakota March 27, 2007 David Ripplinger

Session Outline

• Goals

• Needs & Solutions

• Technology Adoption

• Recap & Next Steps

• Terminology

Page 3: Be Not Afraid: An Introduction to Improving Transit Service with Technology 2007 DTA Mid-Year Conference Oacoma, South Dakota March 27, 2007 David Ripplinger

Goals

Be Not Afraid:An Introduction to

Improving Transit Service with Technology

Be Not Afraid :An Introduction to

Improving Transit Service with Technology

Be Not Afraid :An Introduction to

Improving Transit Service with Technology

Be Not Afraid :An Introduction to

Improving Transit Service with Technology

Be Not Afraid :An Introduction to

Improving Transit Service with Technology

Goal 1 Eliminate any apprehension regarding technology and its useGoal 2 Provide exposure to high-level conceptsGoal 3 Focus is on increased efficiencyGoal 4 Needs come first, specific technologies come later

Be Not Afraid :An Introduction to

Improving Transit Service with Technology

Goal 1 Eliminate any apprehension regarding technology and its useGoal 2 Provide exposure to high-level conceptsGoal 3 Focus is on increased efficiencyGoal 4 Needs come first, specific technologies come later

Page 4: Be Not Afraid: An Introduction to Improving Transit Service with Technology 2007 DTA Mid-Year Conference Oacoma, South Dakota March 27, 2007 David Ripplinger

Needs & Solutions

• Many needs can be addressed by one of a number of technologies

• Many technologies address more than one need

• Many technologies work in tandem with others

Page 5: Be Not Afraid: An Introduction to Improving Transit Service with Technology 2007 DTA Mid-Year Conference Oacoma, South Dakota March 27, 2007 David Ripplinger

Needs & Solutions

• The best solution may be low-tech or no-tech

• There are advantages to being a late adopter

• Advanced levels of coordination often require additional technology

Page 6: Be Not Afraid: An Introduction to Improving Transit Service with Technology 2007 DTA Mid-Year Conference Oacoma, South Dakota March 27, 2007 David Ripplinger

Needs & Solutions

Need #1: Paperwork is

becoming cumbersome

Possible Solution: Accounting, personnel, fleet, and reporting software

Page 7: Be Not Afraid: An Introduction to Improving Transit Service with Technology 2007 DTA Mid-Year Conference Oacoma, South Dakota March 27, 2007 David Ripplinger

Needs & Solutions

Need #2:Increased levels of service is making scheduling by hand difficult

Possible Solution: Computer-aided scheduling and dispatch software

Relies on GIS (Geographic Information Systems)

Page 8: Be Not Afraid: An Introduction to Improving Transit Service with Technology 2007 DTA Mid-Year Conference Oacoma, South Dakota March 27, 2007 David Ripplinger

Needs & Solutions

Need #3: Communication by radio is cumbersome for driver

Possible Solution:

Benefits• Voice free communications

• Privacy• Security

• Accountability• Know that information has been communicated

• Gather precise information

Mobile Data Terminal (MDT)

Page 9: Be Not Afraid: An Introduction to Improving Transit Service with Technology 2007 DTA Mid-Year Conference Oacoma, South Dakota March 27, 2007 David Ripplinger

Needs & Solutions

Need #4: Collection of fares and ride information is cumbersome

Possible Solution: Electronic media

Page 10: Be Not Afraid: An Introduction to Improving Transit Service with Technology 2007 DTA Mid-Year Conference Oacoma, South Dakota March 27, 2007 David Ripplinger

Need #5: Level of service

suffers as vehicles wait for riders

Benefits

Needs & Solutions

Possible Solution: Automatic voice notification

Need to know where your vehicle is located

AVL (Automatic Vehicle Location)

Emergency location of vehicles

Fleet management (performance)

Data collection

Driver monitoring

Schedule adherence

Page 11: Be Not Afraid: An Introduction to Improving Transit Service with Technology 2007 DTA Mid-Year Conference Oacoma, South Dakota March 27, 2007 David Ripplinger

Technology Adoption

Page 12: Be Not Afraid: An Introduction to Improving Transit Service with Technology 2007 DTA Mid-Year Conference Oacoma, South Dakota March 27, 2007 David Ripplinger

Technology Adoption

What to Consider Before Adopting a Pet ^technology

Why do you want a pet?

Do you have time for a pet?

Are you prepared to deal with special problems that a pet can cause?

Can you have a pet where you live?

The Humane Society of the United States

Can you afford a pet?Is it a good time for you to adopt

a pet?

Are your living arrangements suitable for the animal you have in mind?

Page 13: Be Not Afraid: An Introduction to Improving Transit Service with Technology 2007 DTA Mid-Year Conference Oacoma, South Dakota March 27, 2007 David Ripplinger

Technology Adoption

• Think before you adopt. Sharing your life with a pet can bring incredible rewards, but only if you're willing to make the necessary commitments of time, money, responsibility, and love

well, not so much love……

Page 14: Be Not Afraid: An Introduction to Improving Transit Service with Technology 2007 DTA Mid-Year Conference Oacoma, South Dakota March 27, 2007 David Ripplinger

Terminology

• Like many fields, there are a number of terms, especially acronyms, that are used in ITS…For example:

ITS- Intelligent

Transportation Systems, ie technology and transportation

Others already referred to:GIS

AVLMDT

Page 15: Be Not Afraid: An Introduction to Improving Transit Service with Technology 2007 DTA Mid-Year Conference Oacoma, South Dakota March 27, 2007 David Ripplinger

Recap & Next Steps

• Goals• Needs/Solutions

Recap

• Technology Adoption

Next Steps• Think about your agency’s needs and solutions• Check out TCRP Report 76 and other resources• Feel free to contact me by phone or email

• Terminology

If you do decide to pursue technology adoption let us know

Page 16: Be Not Afraid: An Introduction to Improving Transit Service with Technology 2007 DTA Mid-Year Conference Oacoma, South Dakota March 27, 2007 David Ripplinger

David RipplingerAssociate Research Fellow

Small Urban & Rural Transit CenterUpper Great Plains Transportation Institute

North Dakota State University

(701) [email protected]