be the owner

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Be the Owner! Daniel Teng, CSC&CST 13年6月30星期

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In this slide, I am sharing four techniques of product managers or product owners.

TRANSCRIPT

Page 1: Be the Owner

Be the Owner!

Daniel Teng, CSC&CST

13年6月30⽇日星期⽇日

Page 2: Be the Owner

[email protected] 2

Daniel Teng• Live in Shanghai

• Agile, Scrum, Technical, Community, Tennis

• www.danielteng.com

• www.agiletour.cn

13年6月30⽇日星期⽇日

Page 3: Be the Owner

[email protected]

Clients

3

13年6月30⽇日星期⽇日

Page 4: Be the Owner

[email protected] 4

13年6月30⽇日星期⽇日

Page 5: Be the Owner

A Designer Community

5

13年6月30⽇日星期⽇日

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[email protected]

Online Community of Designers

6

13年6月30⽇日星期⽇日

Page 7: Be the Owner

[email protected]

Online Community of Designers

6

• Login / out• Follow / Unfollow• Share drawing files• Approve / Reject• Comment• Discussion• File upload, download, remove• Achievements• Log• ....

13年6月30⽇日星期⽇日

Page 8: Be the Owner

[email protected] 7

Function Clumps

13年6月30⽇日星期⽇日

Page 9: Be the Owner

[email protected] 8

• Increase Revenue• Avoid Cost• Increase Service

13年6月30⽇日星期⽇日

Page 10: Be the Owner

[email protected] 9

Why?

Business Canvas As Why Tool

13年6月30⽇日星期⽇日

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[email protected] 10

Two Important Questions

Designer community

13年6月30⽇日星期⽇日

Page 12: Be the Owner

[email protected] 10

Two Important Questions

Designer community

Junior designers

Lead designers

Who has impacts on goal?

13年6月30⽇日星期⽇日

Page 13: Be the Owner

[email protected] 10

Two Important Questions

Designer community

Junior designers

Lead designers

Who has impacts on goal?Learn

Kick start

Review

Share

What are their problems?

13年6月30⽇日星期⽇日

Page 14: Be the Owner

[email protected]

#1 - Problem Over Product• Understand why we are doing with IRACIS• Understand who they are• Understand what are their problems?

11

Why?

Who?

How?

How?

Who?

How?

How?

13年6月30⽇日星期⽇日

Page 15: Be the Owner

A “Successful” Product

12

13年6月30⽇日星期⽇日

Page 16: Be the Owner

[email protected]

Definition of “Success”

13

13年6月30⽇日星期⽇日

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[email protected]

Definition of “Success”

13

ScopeScheduleCostQualityHappinessRoadmap

13年6月30⽇日星期⽇日

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[email protected] 14

On Track Towards Success?

13年6月30⽇日星期⽇日

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[email protected]

Minimize this

13年6月30⽇日星期⽇日

Page 21: Be the Owner

[email protected]

Minimize this

Maximize this

13年6月30⽇日星期⽇日

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[email protected]

Parento Principle (80/20 Principle)

13年6月30⽇日星期⽇日

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[email protected]

Three Important Questions

17

Designer community

Junior designers

Learn

Lead designers

Review

Share

Kick start

13年6月30⽇日星期⽇日

Page 24: Be the Owner

[email protected]

Three Important Questions

17

Designer community

Junior designers

Learn

Lead designers

Review

Share

Who has bigger impact?

Kick start

13年6月30⽇日星期⽇日

Page 25: Be the Owner

[email protected]

Three Important Questions

17

Designer community

Junior designers

Learn

Lead designers

Review

Share

Who has bigger impact?

Kick start

Which problem cause more trouble?

13年6月30⽇日星期⽇日

Page 26: Be the Owner

[email protected]

Three Important Questions

17

Designer community

Junior designers

Learn

Lead designers

Review

Share

Who has bigger impact?

Kick start

Which problem cause more trouble?

Template

What can we do?

13年6月30⽇日星期⽇日

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[email protected]

#2 - Outcome over Output• Understand who has the biggest impact • Understand what are his main problems• Prioritize

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10

Why?

Who?

How?What?

...

How? ...

Who?

How?What?

...

How? ...

13年6月30⽇日星期⽇日

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A Platform19

13年6月30⽇日星期⽇日

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[email protected] 20

Risks

13年6月30⽇日星期⽇日

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[email protected] 20

• Business Risk• Technical Risk• Social Risk

Risks

13年6月30⽇日星期⽇日

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[email protected]

Confirmation Bias

21

“Cognitive scientists have studied our natural tendency to look only for corroboration; they call this vulnerability to corroboration error the confirmation bias认知科学家发现⼈人们天⽣生只是去寻找佐证;他们把这种弱势称之为确认偏⻅见

- Nassim Nicholas Taleb

13年6月30⽇日星期⽇日

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[email protected]

Bad Product Manager vs.

Good Product Manager

22

13年6月30⽇日星期⽇日

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[email protected]

Bad Product Manager vs.

Good Product Manager

22

The idea is good. If I believe it strong enough, it becomes reality

13年6月30⽇日星期⽇日

Page 34: Be the Owner

[email protected]

Bad Product Manager vs.

Good Product Manager

22

The idea is good. If I believe it strong enough, it becomes reality

The idea is wrong and how can I validate my assumption?

13年6月30⽇日星期⽇日

Page 35: Be the Owner

[email protected]

Set Future Metrics

• Subjective- Rate of satisfaction

• Objective- # of shops- Trend of sales- Trend of market share

23

13年6月30⽇日星期⽇日

Page 36: Be the Owner

[email protected]

Set Future Metrics

• Subjective- Rate of satisfaction

• Objective- # of shops- Trend of sales- Trend of market share

23

Remember IRACIS?

13年6月30⽇日星期⽇日

Page 37: Be the Owner

[email protected]

Set Future Metrics

• Subjective- Rate of satisfaction

• Objective- # of shops- Trend of sales- Trend of market share

23

Always, we need to know we are solving their problems

Remember IRACIS?

13年6月30⽇日星期⽇日

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[email protected]

#3 - Time over Content• Set metrics to validate hypothesis• Iterate to Learn• Revise priority constantly

25

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Long Death March

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13年6月30⽇日星期⽇日

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[email protected]

One Year Performance Optimization

27

13年6月30⽇日星期⽇日

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[email protected] 28

Avoid Telephone Game

13年6月30⽇日星期⽇日

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[email protected]

Innovation - abilities

29

13年6月30⽇日星期⽇日

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[email protected]

#4 Collaboration over Transportation

• Involve multiple dimensions perspectives early on• Avoid relay, Collaborate

30

13年6月30⽇日星期⽇日

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New Product Development Toolkit

31

13年6月30⽇日星期⽇日

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[email protected]

Impact Map

32

10

Why

Persona

Empathy

Design Studio

...

How? ...

Who?

How?

What?

...

How? ...

13年6月30⽇日星期⽇日

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[email protected]

Impact Map

32

10

Why

Persona

Empathy

Design Studio

...

How? ...

Who?

How?

What?

...

How? ...

13年6月30⽇日星期⽇日

Page 51: Be the Owner

[email protected]

Impact Map

32

10

Why

Persona

Empathy

Design Studio

...

How? ...

Who?

How?

What?

...

How? ...

13年6月30⽇日星期⽇日

Page 52: Be the Owner

[email protected]

Impact Map

32

10

Why

Persona

Empathy

Design Studio

...

How? ...

Who?

How?

What?

...

How? ...

13年6月30⽇日星期⽇日

Page 53: Be the Owner

[email protected]

Impact Map

32

10

Why

Persona

Empathy

Design Studio

...

How? ...

Who?

How?

What?

...

How? ...

13年6月30⽇日星期⽇日

Page 54: Be the Owner

[email protected]

Impact Map

32

10

Why

Persona

Empathy

Design Studio

...

How? ...

Who?

How?

What?

...

How? ...

13年6月30⽇日星期⽇日

Page 55: Be the Owner

[email protected]

Impact Map

32

10

Why

Persona

Empathy

Design Studio

...

How? ...

Who?

How?

What?

...

How? ...

13年6月30⽇日星期⽇日

Page 56: Be the Owner

[email protected]

Impact Map

32

10

Why

Persona

Empathy

Design Studio

...

How? ...

Who?

How?

What?

...

How? ...

13年6月30⽇日星期⽇日

Page 57: Be the Owner

[email protected]

Impact Map

32

10

Why

Persona

Empathy

Design Studio

...

How? ...

Who?

How?

What?

...

How? ...

13年6月30⽇日星期⽇日

Page 58: Be the Owner

[email protected] 33

Design Thinking

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[email protected]

the Lean Startup

34

13年6月30⽇日星期⽇日

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[email protected]

Agile Development Practices

35

13年6月30⽇日星期⽇日

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[email protected]

Take away• Product Owner Techniques- Problem over Product- Outcome over Output- Time over Content- Collaboration over Transportation

• New Product Management Toolkit- Impact Map- Design Thinking- The Lean Startup- Agile development practices

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13年6月30⽇日星期⽇日