bearer task table - spark new zealand · any queries or comments regarding the content of task...

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Bearer Task Table The use of task tables is detailed in section 5.2 of the Planned Events process document. The document is available online at http://www.spark.co.nz/permits Any queries or comments regarding the content of task table documents should be sent to Spark Service Centre @ [email protected]Free phone: 0800 103060 option(s) 1 + 1 The following Definitions apply to all task tables. Definitions Risk: Indicates the PTW risk level 1 = Service Loss, 2 = High Risk, 3 = Low Risk. ITIL Cat: Indicates the approval path required. Minor = standard approval, Major = Requires CAB approval. Timeslot: indicates the start hour and includes the minutes up to the next succeeding hour. Lead-time: is expressed in calendar days Service Loss timings & durations must be specified within the permit request Change Board The Change Advisory Board responsible for the approval of Major tasks for this task table is specified below. CAB Board Owner BEARER Barton Stockdill BEARER Mark Gregan BEARER Mark Krippner

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Page 1: Bearer Task Table - Spark New Zealand · Any queries or comments regarding the content of task table documents should be sent to Spark Service Centre @ nsc@spark.co.nzFree phone:

Bearer Task Table

The use of task tables is detailed in section 5.2 of the Planned Events process document. The document is

available online at http://www.spark.co.nz/permits

Any queries or comments regarding the content of task table documents should be sent to Spark Service

Centre @ [email protected] phone: 0800 103060 option(s) 1 + 1

The following Definitions apply to all task tables.

Definitions

Risk: Indicates the PTW risk level 1 = Service Loss, 2 = High Risk, 3 = Low Risk.

ITIL Cat: Indicates the approval path required. Minor = standard approval, Major = Requires CAB approval.

Timeslot: indicates the start hour and includes the minutes up to the next succeeding hour.

Lead-time: is expressed in calendar days

Service Loss timings & durations must be specified within the permit request

Change Board The Change Advisory Board responsible for the approval of Major tasks for this task table is specified below.

CAB Board Owner

BEARER Barton Stockdill

BEARER Mark Gregan

BEARER Mark Krippner

Page 2: Bearer Task Table - Spark New Zealand · Any queries or comments regarding the content of task table documents should be sent to Spark Service Centre @ nsc@spark.co.nzFree phone:

Bearer – Analogue - AMR

Task # Task Description Risk ITIL cat Timeslot Lead-time

BA101 Service Loss maintenance/installation on wave guides and dishes 1 Major 01-05 10.0

BA102 Service Loss maintenance/installation on traffic carrying channels, protection switch

control equipment, common power supplies. 1 Major 01-05 10.0

BA201 Facility loss work on protection channels and empty (switched) traffic channels -

requires NOC real-time approval 2 Minor Anytime 0.5

BA301 Low Risk maintenance/installation of term. & repeater equipment 3 Minor Anytime 0.5

BA302 All work on alarm connections/transport and service channels 3 Minor Anytime 0.5

BA999 Miscellaneous: Manual description of work and risk required.

Major

2.0

Page 3: Bearer Task Table - Spark New Zealand · Any queries or comments regarding the content of task table documents should be sent to Spark Service Centre @ nsc@spark.co.nzFree phone:

Bearer – Analogue – Open Wire

Task # Task Description Risk ITIL cat Timeslot Lead-time

BA103 Service Loss maintenance / installation of Open Wire systems 1 Major Anytime 2.0

BA303 Low Risk maintenance / installation of Open Wire systems 3 Minor Anytime 0.5

Bearer - CMAR

Task # Task Description Risk ITIL cat Timeslot Lead-time

BC101 Service Loss maintenance/installation. Work to start when zero traffic condition

exist. 1 Minor - 0.5

BC301 Low Risk work. Note: Network extensions which do not impact on working customers, do

not require a permit. 3 Minor - 0.5

BC999 Miscellaneous: Manual description of work and risk required.

Major

2.0

Page 4: Bearer Task Table - Spark New Zealand · Any queries or comments regarding the content of task table documents should be sent to Spark Service Centre @ nsc@spark.co.nzFree phone:

Bearer - DMR

Task # Task Description Risk ITIL cat Timeslot Lead-time

BD101 Service Loss maintenance on wave guides and dishes 1 Major 01-05 10.0

BD102 Service Loss maintenance/installation on traffic carrying channels, protection switch

control equipment, common power supplies. 1 Major 01-05 10.0

BD103 Hitted switching of DMR for maintenance, fault or restoration. 1 Major 01-05 2.0

BD201 Facility loss work on protection channels and empty (switched) traffic channels - Requires

NOC real-time approval 2 Minor Anytime 0.5

BD301 Low Risk maintenance / installation of Terminal / Repeater equipt. 3 Minor Anytime 0.5

BD302 All work on alarm connection/transport & service channels 3 Minor Anytime 0.5

BD999 Miscellaneous, Manual description of work and Risk required

Major

2.0

Page 5: Bearer Task Table - Spark New Zealand · Any queries or comments regarding the content of task table documents should be sent to Spark Service Centre @ nsc@spark.co.nzFree phone:

Bearer – Enhanced - Mainstreet

Task # Task Description Risk ITIL cat Timeslot Lead-time

BE101 Service Loss work on Primary Rate E1/T1 or E1 x21 Primary 1 Major 00-06 10.0

BE301 Low Risk work on Primary Rate E1/T1 or E1 x21 Primary 3 Minor Anytime 0.5

BE102 Common Control Cards, Control card, Expander Card and GCF 1 Major 00-06 10.0

BE201 Voltage measurements on back of shelf (bypassing GFC) 2 Major 22-06 2.0

BE202 Voltage measurements using “relocated” GFC 2 Major 22-06 2.0

BE203 Software upgrades with Node power up and power down 2 Major 22-06 2.0

BE302 Interface panel replacement 3 Major 21-06 2.0

BE303 Voltage measurements using installed GFC card 3 Major 21-06 2.0

BE103 S/ Loss work on Interface Cards, RS232, X21, V35, RS449, 64K. 1 Major 00-06 10.0

Page 6: Bearer Task Table - Spark New Zealand · Any queries or comments regarding the content of task table documents should be sent to Spark Service Centre @ nsc@spark.co.nzFree phone:

BE304 Low Risk work Interface Cards, RS232, X21, V35, RS449, 64K 3 Minor Anytime 0.5

BE104 Application Cards, DSP, DCP, FRE/FRS. 1 Major 00-06 10.0

Bearers - Enhanced – Digital X -connect - RN64

Task # Task Description Risk ITIL cat Timeslot Lead-time

BE105 Service Loss work on RN64 2Mbs Port card 1 Minor 00-06 1.0

BE305 Low Risk work RN64 2Mbs Port card 3 Minor Anytime 0.5

BE204 R64 CTEMTE shelf on TAS UCOPER, URICAM, UTEMAM, UTRAAM, UCONPO, UDITEM,

UPROSC cards 2 Major 22-06 2.0

BE205 CALIRN shelves 0 & 1 and UCON6V units 2 Major 22-06 2.0

BE206 Power shelf -+5V rail adjustments 2 Major 22-06 2.0

Page 7: Bearer Task Table - Spark New Zealand · Any queries or comments regarding the content of task table documents should be sent to Spark Service Centre @ nsc@spark.co.nzFree phone:

BE207 RN64 configuration modification i.e. Grow / Degrow CPOR 2M port sub rack & P64 Kb/s matrix

2 Major 21-06 2.0

BE306 Redefinition of synchronisation sources 3 Major 21-06 2.0

BE208 RN64, remainder of the system, this incl. the P64, X50, and MJU matrices, and the

LOCON shelves 0 & 1. 2 Major 21-06 2.0

Bearers - Enhanced - Build / Maintain

Task # Task Description Risk ITIL cat Timeslot Lead-time

BE106 Service Loss of traffic carrying D0, LTE-HS, NEU, Flexmux, UAS7000 1 Minor 00-06 7.0

BE307 Installation or removal of DO or LTE-HS or NEU equipment 3 Minor Anytime 0.5

BE209 Removal of D1 MUX 2 Minor 21-06 0.5

BE309 Installation or removal of UAS7000 dual bins 3 Minor Anytime 0.5

Page 8: Bearer Task Table - Spark New Zealand · Any queries or comments regarding the content of task table documents should be sent to Spark Service Centre @ nsc@spark.co.nzFree phone:

BE211 DCS. Install or recover 2M Port card 2 Minor 21-06 0.5

BE310 Install or remove Alarm RTU 3 Minor Anytime 0.5

BE999 Miscellaneous: Manual description of work and risk required..

Major

2.0

Bearer - FOTS

Task # Task Description Risk ITIL cat Timeslot Lead-time

Note: You must carry out FIBRE VERIFICATION before starting work - ref ND-0061. 565 / 1550nm FOT can suffer TRANSIENT LOSS causing bumps by shifting or moving

the cable.

BF101 Service Loss maintenance/installation on Terminals, repeaters, Power supplies &

distribution. 1 Major 01-05 10.0

BF102 Switching of FOTS channels for maintenance, fault or restoration. 1 Minor 01-05 0.5

BF201 FOTS Terminals alarms, supervisory, ADF. 2 Minor Anytime 0.5

Page 9: Bearer Task Table - Spark New Zealand · Any queries or comments regarding the content of task table documents should be sent to Spark Service Centre @ nsc@spark.co.nzFree phone:

BF301 Low Risk maintenance/installation of FOTS Terminals. 3 Minor Anytime 0.5

BF202 OFDFs, All work is High Risk. 2 Major Anytime 2.0

BF203 Work on protection systems. Non-traffic affecting. Requires NOC real-time approval. 2 Minor Anytime 0.5

BF999 Miscellaneous: Manual description of work and risk required.

Major

2.0

Bearers – Internet Gateway

Task # Task Description Risk ITIL cat Timeslot Lead-time

BN101 Active network device install/change - production. 1 Major 04-07 10.0

BN301 Active network device install. - non-production 3 Minor Anytime 0.5

BN302 Connect/disconnect NTU 3 Minor Anytime 0.5

Page 10: Bearer Task Table - Spark New Zealand · Any queries or comments regarding the content of task table documents should be sent to Spark Service Centre @ nsc@spark.co.nzFree phone:

BN303 Management Station configuration 3 Minor Anytime 0.5

BN201 Critical fault diagnosis 2 Minor Anytime 0.5

Bearers – MUX

Task # Task Description Risk ITIL cat Timeslot Lead-time

BM101 Service Loss maintenance/installation all levels of Multiplex includes cross

patching/restoration. Specify timings and streams affected 1 Major 01-05 10.0

BM102 MUX bay side power distribution and cards, includes PAUs 1 Major 01-05 10.0

BM103 Alarms and Interface cards 1 Major 01-05 10.0

BM104 DDFs - work causing service loss 1 Major 01-05 10.0

BM105 RA MELO/TRCO work (Above 2M level). Specify timings and streams affected 1 Major 01-05 10.0

Page 11: Bearer Task Table - Spark New Zealand · Any queries or comments regarding the content of task table documents should be sent to Spark Service Centre @ nsc@spark.co.nzFree phone:

BM108 RA MELO/TRCO work (at 2M level). Specify timings and streams affected 1 Minor 01-05 7.0

BM106 LAN Extension - service loss 1 Major 01-05 10.0

BM107 NEAX DTI Migration (PDH->SDH or SDH->SDH) 1 Major 01-05 2.0

BM108 RA MELO/TRCO work (at 2M level). Specify timings and streams affected. Note: DTI

rearrangements must use BM107 rather than BM108. 1 Minor 01-05 10.0

BM201 DDF work with no service loss expected 2 Major Anytime 2.0

BM202 MUX carrying PSTN routes which Permits Centre advise can be blocked 2 Minor Anytime 1.0

BM301 Low Risk maintenance/installation on any MUX bay side 3 Minor Anytime 0.5

BM999 Miscellaneous. Manual description of work and risk required.

Major

2.0

Page 12: Bearer Task Table - Spark New Zealand · Any queries or comments regarding the content of task table documents should be sent to Spark Service Centre @ nsc@spark.co.nzFree phone:

Bearer – OTN

Task # Task Description Risk ITIL cat Timeslot Lead-time

BO101 Cold reboot of traffic path 1 Major 01 - 05 5.0

BO102 Remove traffic carrying card with unprotected circuits 1 Major 01 – 05 5.0

BO103 EC switching 1 Minor 01 – 05 2.0

BO201 Remove traffic carrying card with traffic switched to other side 2 Minor Anytime 2.0

BO202 Warm reboot of card 3 Minor Anytime 0.5

BO301 Low risk maintenance / installation 3 Minor Anytime 0.5

BO302 Card install into existing node 3 Minor Anytime 0.5

BO303 SFP/XFP installs and associated fibre work 3 Minor Anytime

0.5

BO304 Alcatel OTN equipment. Filters change / cleaning 3 Minor Anytime

0.5

BO999 Miscellaneous – description of work and risk required Major

2.0

Page 13: Bearer Task Table - Spark New Zealand · Any queries or comments regarding the content of task table documents should be sent to Spark Service Centre @ nsc@spark.co.nzFree phone:

Bearers – SUN

Task # Task Description Risk ITIL cat Timeslot Lead-time

BU101 Satellite Outages caused by Solar Interference 1 Minor Anytime 10.0

BU102 Satellite Solar Interference on External Carrier equipment affecting NZ routes 1 Minor Anytime 10.0

Bearers – PCM

BP101 Service Loss maintenance/installation on Regenerators, incl T/Rep, Bearer, Power Feed,

DC distribution. Leased Service or 2Mxxx 1 Major 01-05 10.0

BP102 Service Loss maintenance/installation on Regenerators, incl T/Rep, Bearer, Power Feed,

DC distribution. PSTN or 2DTxxx. If able to BLK= no impact. 1 Minor Anytime 1.0

BP103 Service Loss maintenance/installation on Regenerators, incl T/Rep, Bearer, Power Feed,

DC distribution. Subs or 2MS. At zero traffic only 1 Minor Anytime 0.5

BP201 Work on PSTN PCM where the route can be blocked. 2 Minor Anytime 0.5

Task # Task Description task table Risk ITIL cat Timeslot Lead-time

Page 14: Bearer Task Table - Spark New Zealand · Any queries or comments regarding the content of task table documents should be sent to Spark Service Centre @ nsc@spark.co.nzFree phone:

BP301 Supervisory and alarms, includes cards and pairs 3 Minor Anytime 0.5

BP302 Low Risk maintenance/installation. Covers NMR 238. 3 Minor Anytime 0.5

BP999 Miscellaneous: Manual description of work and risk required.

Major

Major

-

Bearers – DWDM

Task # Task Description Risk ITIL cat Timeslot Lead-time

Note: Due to the alarms generated by this work, you are required to contact Alcatel-Lucent NOC 0800 103060 +2 +3 prior to starting & at completion of work. (International 1800-802-813 +3)

BW101 Switch Traffic path 1 Major 01-05 2.0

BW102 Removing traffic carrying card 1 Major 01-05 10.0

BW103 Software switch - traffic affecting 1 Minor 01-05 7.0

BW201 Removing traffic carrying card with traffic switched to other side 2 Minor 23-06 0.5

Page 15: Bearer Task Table - Spark New Zealand · Any queries or comments regarding the content of task table documents should be sent to Spark Service Centre @ nsc@spark.co.nzFree phone:

BW202 Software switch- non service affecting 2 Minor 23-06 0.5

BW203 Software Download 2 Major Anytime 2.0

BW301 Low Risk maintenance / installation 3 Minor Anytime 0.5

BW304 Alcatel DWDM equipment. Filters change/cleaning. 3 Minor Anytime 0.5

BW999 Miscellaneous – description of work and risk required

Major

2.0

Bearers – SDH

Task # Task Description Risk ITIL cat Timeslot Lead-time

You must carry out FIBRE VERIFICATION before starting work - ref ND-0061. 565 / 1550nm FOT can suffer TRANSIENT LOSS causing bumps by shifting or moving the

cable.

BS101 Removing Cross-connects, traffic carrying 1 Minor 01-05 7.0

BS102 Removing traffic carrying card 1 Minor 01-05 7.0

BS103 Switch Traffic card / path 1 Major 01-05 2.0

Page 16: Bearer Task Table - Spark New Zealand · Any queries or comments regarding the content of task table documents should be sent to Spark Service Centre @ nsc@spark.co.nzFree phone:

BS104 Software switch - Service affecting 1 Major 01-05 2.0

BS105 Switching protected STM-1 & STM-4. Access traffic path by command or fibre verification/disconnection (<1sec break). Loss of STM-1 & STM-4 Access diversity

during fibre or SDH reconfiguration.

1 Minor Anytime 0.5

BS305 Merging new NE into working system where traffic has been switched away (using task

BS103) 3 Major Anytime 2.0

BS306 Alcatel DWDM or MPT equipment. Filters change/cleaning. 3 Minor Anytime 0.5

BS201 Merging new NE into working system 2 Minor 19-06 0.5

BS202 Reconfiguring synchronisation 2 Minor 19-06 0.5

BS203 Reconfiguring slots / groups 2 Minor 19-06 0.5

BS204 Removing Cross-connects with traffic switched to other side 2 Minor 19-06 0.5

BS301 Low Risk maintenance / installation 3 Minor Anytime 0.5

BS302 Software download 3 Minor Anytime 0.5

BS303 Software switch- non service affecting 3 Minor Anytime 0.5

Page 17: Bearer Task Table - Spark New Zealand · Any queries or comments regarding the content of task table documents should be sent to Spark Service Centre @ nsc@spark.co.nzFree phone:

BS304 Removal of non-traffic carrying cards 3 Minor Anytime 0.5

BS305 Merging a new NE into a working system where traffic has been switched away (using

task BS103 or BS105) 3 Major Anytime 2.0

BS306 Alcatel DWDM or MPT equipment. Filter change/cleaning. 3 Minor Anytime 0.5

BS999 Miscellaneous: Manual description of work and risk required. Major

2.0