BECOMING A

CHP CANADA MEMBER

2013

The “go-to guidance document” on how and why to become a CHP Member

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Table of Contents

WHAT IS SELF-CARE? ..................................................................................................................... 4

WHO IS CHP CANADA? ................................................................................................................... 5

CHP Canada Vision .......................................................................................................................................... 5

CHP Canada Mission ........................................................................................................................................ 5

CHP Canada’s History ...................................................................................................................................... 6

Association Strategy ........................................................................................................................................ 7

Governance Structure ..................................................................................................................................... 8

Board of Directors ........................................................................................................................................... 9

Standing Committees .................................................................................................................................... 10

Codes and Guidelines .................................................................................................................................... 11

HOW WILL A CHP CANADA MEMBERSHIP BENEFIT YOU? ......................................................... 12

Benefits of Membership ................................................................................................................................ 12

Active Members ............................................................................................................................................ 14

Associate Members ....................................................................................................................................... 15

Sharing Knowledge ........................................................................................................................................ 16

The Future of the Consumer Health Products Industry ................................................................................ 17

CHP Canada Team ......................................................................................................................................... 18

MEMBERSHIP APPLICATION FORMS .......................................................................................... 19

Associate Member Application Form ............................................................................................................ 19

Active Member Application Form ................................................................................................................. 24

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What is Self-Care?

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Who is CHP Canada?

CHP CANADA’S VISION

"We see a future where self-care is an integral part of Canadian health care and the use of consumer

health products is optimized through improved consumer knowledge, supported by health care providers,

payers and regulators."

CHP CANADA’S MISSION

"To advance Canadian self-care by building an environment that improves the opportunities for people to

manage their own health through the responsible use of safe and effective consumer health products."

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CHP CANADA’S HISTORY

Consumer Health Products Canada (CHP Canada) is the national industry association representing

manufacturers, marketers, and distributors of consumer health products (which includes over-the-counter

medications and natural health products). CHP Canada has been the leading advocate for the consumer

health products industry for over 115 years. We have been involved in shaping virtually every piece of

legislation, regulation or policy that affects our industry and its market. We are committed to working with

our members, the broader health care sector, and governments to build an environment that improves

the opportunities for people to manage their own health through the responsible use of safe and effective

consumer health products.

Together with government and the health care sector, CHP Canada member companies maintain

leadership in the establishment of the regulatory frameworks that safeguard the development, regulation,

advertisement and sale of safe and effective consumer health products in Canada. To further ensure the

safety of Canada's consumer health products, CHP Canada members subscribe to self-regulating industry

codes.

The Association also serves as an information hub, keeping the industry alert to the latest domestic and

international developments and their effect on self-care and the consumer health products industry. As a

member of the World Self-Medication Industry (WSMI), a non-governmental organization with official

links to the World Health Organization, Consumer Health Products Canada helps to promote the

worldwide recognition of the expanding role of self-care and consumer health products in health care.

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THE ASSOCIATION’S STRATEGY

Consumer Health Products Canada

recognizes that increasing self-care’s share

of total health care is the key to success

for its members. Therefore, the

Association’s strategy is to ensure that an

efficient pathway is in place for the

introduction of new and improved

products, and for new users to have

access to the information, products and

resources necessary to expand their self-

care choices and activities.

The primary goals for the Association are

to ensure that key stakeholders with

influence over consumer health behaviour understand the value and nature of consumer health product

use and that the regulatory regime encourages market access for evidence-based consumer health

products. Together, these intertwined strategies can be stated as follows: "Through a strong and

influential Association, we will support the growth of the evidence-based consumer health products

market by shaping a stakeholder and regulatory environment that encourages market access." A formal

strategic plan guides the actual programs and activities of the Association.

Hospital

Care

Physician Care

Self-care

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GOVERNANCE STRUCTURE

Consumer Health Products Canada is governed by a Board of Directors and Executive Committee, along

with a number of committees and task forces on which members are invited and encouraged to

participate. CHP Canada's committees provide insight into issues of concern to the broader industry while

the task forces are formed on an as-needed basis to work on specific issues. The work of the Association is

guided by a strategic plan with annual operating plans.

BOARD OF DIRECTORS

All Official Representatives of the Active Member companies are eligible for election to the Board of

Directors (to a maximum of 20 directors); plus, one Official Representative of an Associate Member

company sits on the Board at any given time.

STANDING COMMITTEES

The OTC Committee, Natural Health Products Committee, and Public Affairs Committee all provide

support for CHP Canada programs to achieve a regulatory regime that encourages market access for

evidence-based consumer health products.

Membership on these committees is open to all Active members. Associate members may participate at

the request of an Active member.

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BOARD OF DIRECTORS

DIRECTORS

Scott Halliday Blistex Corporation

John Graham Advantage Sales and Marketing Canada

Wayne Fisher Interlinc Marketing Asset Management Inc

David Linsenmeier Novartis Consumer Health Canada Inc.

Krista Scaldwell Johnson & Johnson

Nicola Smith Procter & Gamble Inc.

EXECUTIVE OFFICERS Faissal Tahiri Pfizer Consumer Healthcare, Division of Pfizer Canada Inc.

Chair Bruno Mäder Schering-Plough Canada Inc.

Vice-Chair Annie Beauchemin Boehringer Ingelheim Canada Ltd.

COMITTEE CHAIRS Thomas Deng Procter & Gamble Inc. NHP Committee

Tessa Hogerwaard McCarthy Consultant Services Inc. OTC Committee

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STANDING COMMITTEES

Over-the-counter (OTC) & Natural Health Product (NHP) Committees

The activities of the Committees will be directed towards proactive interventions to encourage regulatory

incentives; curtail possible regulatory barriers to market access for innovative OTCs and NHPs; and provide

support for programs promoting self-care and the responsible use of consumer health products.

The OTC Committee provides support for CHP Canada programs to achieve a regulatory regime that

encourages market access for evidence-based consumer health products. The primary areas of focus shall

include OTC pre-market licensing, Good Manufacturing Practices, the OTC switch environment, scheduling,

and issues that impact the advertising and labeling of OTCs.

The NHP Committee provides support for CHP Canada programs to attain a regulatory environment that

creates a level-playing field and supports innovation for evidence-based natural health products. The

primary areas of focus shall include issues relating to natural health product site and product licensing, the

NHP switch environment, and issues that impact the advertising and labeling of NHPs.

Provincial & Professional Affairs Committee

The Provincial & Professional Affairs Committee serves to bring together individuals in member

organizations with a particular expertise and focus on provincial and professional relations. It also serves

as a body to encourage and develop awareness within the membership of the need for and tools to

influence the provinces and health professions.

Conference Committee

The Conference Committee ensures that the needs of CHP Canada members are met through the creation

of a business program which will develop leadership skills and enhance business opportunities for all

members regardless of their individual business types. It should also contribute to building a strong

commitment by members to their Association. The business program should be formulated around

“macro” business trends, as well as include previous year evaluation results in the development of the

business and social programs.

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VOLUNTARY CODES AND GUIDELINES

Even though federal Acts and Regulations govern the sale of consumer health products in Canada,

Consumer Health Products Canada is continuously involved in the self-regulation of the industry, and has

developed a number of voluntary codes and guidelines for the industry.

The Code of Marketing Practices covers product information/safety issues, environmental responsibility,

media advertising and promotion, labeling, trademark equity, sales force representation, public relations,

research, and complaint mechanisms.

The voluntary guideline, Legibility of the Cautionary Message in Consumer Health Product Advertising

(October 2010), outlines the criteria for a minimum size, contrast, and duration on-screen of the

cautionary message in television advertisements to ensure it is legible to consumers. CHP Canada

members have developed these criteria to help consumer health product marketers and advertising

agencies ensure the legibility of the cautionary message, thereby meeting the spirit and intent of the

requirements in Section 2.21 of the Consumer Advertising Guidelines for Marketed Health Products.

The Voluntary Labeling Program for Significant Changes to Products provides guidance members can use

to alert consumers to significant changes in consumer health products.

The Technical Research Paper for Improving Label Comprehension can be used by marketers as a means to

improve consumer product labels to increase the overall comprehension by consumers.

The Guidelines for Providing Poison Control Information outlines how members can provide poison

information centres with more complete information on consumer health product formulations.

Consumer Health Products Canada members are encouraged to ensure that information on new products

and new formulations are provided to the POISINDEX® System and that current product listings are

reviewed.

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HOW WILL CHP CANADA MEMBERSHIP BENEFIT

YOU?

BENEFITS OF A CHP CANADA MEMBERSHIP

Voice to government: CHP Canada is the government's

key contact with the manufacturers, marketers and

distributors of over-the-counter medications and natural

health products. They come to us for your views on the

issues and we ensure that your concerns are

communicated directly and effectively to senior

bureaucrats and elected officials.

Voice to key stakeholders: Key stakeholders, such as

those representing health professionals, look to CHP

Canada for insight on issues that affect self-care and the consumer health products market and industry.

Voice to the media: CHP Canada is the media's key contact for the consumer health products industry.

They come to us for insights into the industry and its issues and for responses in times of crisis.

Technical, regulatory, and public relations expertise: One of the best resources available to member

companies is the knowledge and experience of CHP Canada's staff. As a member, you are welcome to

contact the Association to get information about your industry related concerns. .

Advance knowledge of emerging issues: As a member, we will provide you with advance notice of

emerging issues such as proposals for federal and provincial government legislative, regulatory and policy

changes that affect over-the-counter medications and natural health products, changes to the provincial

scheduling system, environmental and safety issues, and consumer and other trends in the consumer

health products environment.

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BENEFITS OF A CHP CANADA MEMBERSHIP

Influence on industry initiatives: Members who volunteer on

our committees and task forces have the greatest influence on

CHP Canada's initiatives and the positions we present to

government.

Insight: As a member, you have the ability to influence our

research projects, access our research data, and participate in

sector surveys. Our member-only publications provide you

with knowledge about what is happening in the environment

that will affect your business today, tomorrow and for years to

come. Our website provides a great deal of information about

the Association, its members, and the issues that affect the

self-care industry, and as a member, you have access to

exclusive confidential information in the Members’ Area.

Education: CHP Canada offers a variety of educational opportunities for its members including regulatory

training courses, briefings on government initiatives, insights to the marketplace and consumer behaviour,

as well as updates on best practices in leadership, business, and marketing. This is offered through a

variety of communication tools, such as online webinars, teleconference committee meetings, weekly

news letter- Netfacts, the CHP Canada Blog, and online courses.

This year we launched The Essentials of Consumer Health Products online certificate program. This

program consists of 6 modules which are tailored to facilitate your learning in all areas related to

consumer health products. For more details on the individual modules please visit our website

www.chpcanada.ca.

Networking and connections: CHP Canada provides a variety of opportunities for you to meet and mingle

with your fellow leaders in the industry. As a member, you are able to promote your services to the public

on our website

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BE PART OF THE NETWORK

Active members

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BE PART OF THE NETWORK

Associate members

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SHARING KNOWLEDGE

CHP Canada shares its knowledge and insights with members in many ways.

Netfacts: is one of CHP Canada’s strongest member resources

for up-to-date information. This weekly online newsletter

provides current information on CHP Canada initiatives and on

policy and regulatory amendments that affect the industry.

Both current and past issues can be accessed at any time (upon

login) on the CHP Canada website.

Trends: CHP Canada identifies some of the more significant trends

that are likely to impact on the future of self-care in Canada. In

this edition, we take a critical look at the factors that are

influencing the degree of trust that consumers, governments, and

other stakeholders have in the industry.

Social Media: Also join in on the conversations on Twitter,

Facebook and Linkedin.

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THE FUTURE OF THE CONSUMER HEALTH PRODUCTS INDUSTRY

Moving forward, CHP Canada’s goals for 2013 address both the drivers and the impediments to growth of

the Consumer Health Products Industry. Regulatory modernization will continue to be a high priority,

taking key steps toward the development of separate regulations for OTCs. The Rx-to-CHP switch file will

stay in focus, including the development of innovation, incentives and the elimination of Schedule F. We

will also work to ensure that the provincial drug schedules give Canadians ready access to self-care

products. The Association will also defend members’ ability to communicate with Canadians through

advertising and ensure that product names and branding are not undermined by inappropriate regulation.

Finally, CHP Canada will continue to work to ensure that minor ailment programs at the provincial level

recognize the value of self-care and consumer health products.

Key 2013 Projects

• Regulatory Modernization

• Advertising Compliance

• Rx-to-Consumer Health Product Switch (Repeal of Schedule F)

• Joint Action Plan- Canada USA Regulatory Cooperation Council

• Red Tape Reduction

• National Drug Schedules

• Scientific Advisory Committee - Nonprescription Drugs

• Pharmacy Expanded Scope of Practice

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THE CHP CANADA TEAM IS HERE FOR YOU

David Skinner President Ext. 222

DIRECTORS

Adam Kingsley Director Professional Affairs and Member Services Ext. 223

Robert White Director Scientific and Regulatory Affairs Ext. 228

Gerry Harrington Director Public Affairs Ext. 227

MANAGER’S AND OFFICERS

Sandra Ferreira Manager Member Services Ext. 234

Kristin Willemsen Manager Scientific and Regulatory Affairs Ext. 231

Lyara Brine Officer Social Media Marketing and Communications Ext. 226

Anuradha Rao Officer Scientific and Regulatory Affairs Ext. 225

STAFF

Pina Milito Executive Assistant Ext. 245

Sherri Sheney Executive Assistant Events Ext. 224

Colleen Reid Comptroller Ext. 232

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ASSOCIATE MEMBERSHIP APPLICATION FORM

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ASSOCIATE MEMBERSHIP APPLICATION FORM

The undersigned hereby applies to be an Associate of Consumer Health Products Canada. The following information

is submitted to aid in the assessment of the application.

Company Information Company Name: ............................................................................................................................................................. Address: ........................................................................................................................................................................... Telephone: ( ) ........................................................ ext............ Fax: ( )..................................................................... E-Mail Address: .............................................................................................................................................................. Website Address: ............................................................................................................................................................. Description and/or Nature of Business: ......................................................................................................................... List of major products or services: .................................................................................................................................. .........................................................................................................................................................................................

Official Representative This individual will be the key contact between your company and Consumer Health Products Canada. S/he will

receive the bulk of the information coming from the Association and will be expected to be able to make key

decisions regarding your company’s involvement in Association activities and initiatives. S/he will be eligible for

election to the CHP Canada’s Board of Directors.

Official Rep. Name: ......................................................................................................................................................... Position Title: .................................................................................................................................................................. Address (if different from main office): .......................................................................................................................... Telephone: ( ) ............................................ ext........ Fax: ( )..................................................................................... E-Mail Address: ................................................................................................................................................................ Administrative Assistant Name: ..................................................................................................................................... E-Mail Address: ................................................................................................................................................................ Telephone: ( ) ............................................ ext........ Fax: ( ).....................................................................................

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ASSOCIATE MEMBERSHIP APPLICATION FORM

Alternate Representative This individual is back-up to the Official Representative. S/he will receive general mailings applicable to all

contacts.

Alternate Rep. Name: ...................................................................................................................................................... Position Title .................................................................................................................................................................... Address (if different from main office): ........................................................................................................................... Telephone: ( ) ............................................ ext........ Fax: ( )..................................................................................... E-Mail Address: ................................................................................................................................................................

Staff Contacts Any employee of your company may be added to our database to receive member mailings. Add additional sheets

if needed.

Name: .............................................................................................................................................................................. Position Title .................................................................................................................................................................... Address (if different from main office): ........................................................................................................................... Telephone: ( ) ............................................ ext........ Fax: ( )..................................................................................... E-Mail Address: ................................................................................................................................................................ Name: .............................................................................................................................................................................. Position Title .................................................................................................................................................................... Address (if different from main office): ........................................................................................................................... Telephone: ( ) ............................................ ext........ Fax: ( )..................................................................................... E-Mail Address: ................................................................................................................................................................

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ASSOCIATE MEMBERSHIP APPLICATION FORM

”AFFILIATE” COMPANY

Associate companies may register a “sister company” as an Affiliate at an additional annual fee of $200.00, plus

federal and provincial taxes, per affiliate.

Definition of an Affiliate:

A division or an affiliated company of a CHP Canada’s Associate company in good standing. The Affiliate company

must meet the same requirements as the Associate company to apply (ie., Associate Members are organizations of

all types that are not eligible for Active Membership, but which have an interest in supporting the growth of

responsible self-care and the consumer health products industry).

Do you have an “affiliate” company which would also like to apply? No Yes Company Name: ............................................................................................................................................................. Contact Name: ................................................................................................................................................................ Position Title: ................................................................................................................................................................... Address: ........................................................................................................................................................................... Telephone: ( ) ............................................ ext........ Fax: ( )..................................................................................... E-Mail Address: .............................................................................................................................................................. Website Address: ............................................................................................................................................................. Description and/or Nature of Business: .......................................................................................................................... List of major products or services: ..................................................................................................................................

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ASSOCIATE MEMBERSHIP APPLICATION FORM

ASSOCIATE FEES STRUCTURE

Associate fees are applied according to company type and pre-tax revenue for self-care business billings by your

company and its affiliates. Please review the following table to determine the fees category that best applies to

your company.

Company Type Revenue Fees

Suppliers (e.g., of product materials and services)

Advertising and marketing agencies

Consultants (eg., regulatory, public relations, legal, etc.)

up to $50,000 $1,000

$50,000 to $100,000 $1,500

$100,000 and over $2,000

Retailer/Wholesaler n/a $2,000

Media n/a $1,000

Other n/a $1,000

Fees Category: $ ................................................................................................ (insert dues figure from above table)

Notes:

1. Fees for Affiliate/Sister companies are an additional $200.00 each 2. Federal and provincial taxes will be added to total fees payable

Please accept this signature as authorization and certification that the category we have identified for fees

accurately reflects our company revenue for the most recently completed fiscal year and its affiliates. We agree

to abide by the By-laws of the Association. The Consumer Health Products Canada fiscal year begins May 1st

and

fees are payable each year on this date or upon receipt of a fees invoice from CHP Canada (as applicable).

Authorized by: .......................................................................... Position Title:................................................................ (Print name) Telephone: ( ) .......................................................................................................................................................... Signature:................................................................................................... Date:.............................................................

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ACTIVE MEMBERSHIP APPLICATION FORM

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ACTIVE MEMBERSHIP APPLICATION FORM

The undersigned hereby applies for membership in the Consumer Health Products Canada. The following

information is submitted to aid in the assessment of the application.

Company Information Company Name: ............................................................................................................................................................. Address: ........................................................................................................................................................................... Telephone: ( ) ....................................................... ext............ Fax: ( )..................................................................... E-Mail Address: .............................................................................................................................................................. Website Address: ............................................................................................................................................................. Description and/or Nature of Business: ......................................................................................................................... List of major products or services: .................................................................................................................................. .........................................................................................................................................................................................

Official Representative This individual is usually the primary decision maker for the company who is in a position to act quickly on timely issues (e.g. the CEO, President or General Manager) and will receive all of the time-sensitive materials for the company. S/he will receive the bulk of the information coming from the Association to the member company. S/he is also eligible for election to the Board of Directors. Official Rep. Name: ......................................................................................................................................................... Position Title: .................................................................................................................................................................. Address (if different from main office): .......................................................................................................................... Telephone: ( ) ...........................................ext........ Fax: ( )..................................................................................... E-Mail Address: ................................................................................................................................................................ Administrative Assistant Name: ..................................................................................................................................... E-Mail Address: ................................................................................................................................................................ Telephone: ( ) ...........................................ext........ Fax: ( ).....................................................................................

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ACTIVE MEMBERSHIP APPLICATION FORM

Alternate Representative This individual is backup to the Official Representative. S/he will receive general mailings applicable to all members. S/he is not eligible for election to the Board of Directors, but may be nominated to committees and task forces. Alternate Rep. Name: ...................................................................................................................................................... Position Title .................................................................................................................................................................... Address (if different from main office): ........................................................................................................................... Telephone: ( ) ...........................................ext........ Fax: ( )..................................................................................... E-Mail Address: ................................................................................................................................................................

Communications Representative This individual should have responsibility for the member company’s consumer communications, media relations, public affairs, pharmacy relations, medical liaison, corporate relations, or government relations programs. S/he is eligible for nomination to committees and task forces. Communications Rep. Name: .......................................................................................................................................... Position Title .................................................................................................................................................................... Address (if different from main office): ........................................................................................................................... Telephone: ( ) ............................................ ext........ Fax: ( )..................................................................................... E-Mail Address: ................................................................................................................................................................

Communications Representative Alternative (Optional) Alt. Communications Rep. Name: .................................................................................................................................... Position Title .................................................................................................................................................................... Address (if different from main office): ........................................................................................................................... Telephone: ( ) ...........................................ext........ Fax: ( )..................................................................................... E-Mail Address: ................................................................................................................................................................

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ACTIVE MEMBERSHIP APPLICATION FORM

Marketing Representative This individual should have responsibility for the member company’s marketing, advertising or promotional activities. S/he is eligible for nomination to committees and task forces. Marketing Rep. Name: ..................................................................................................................................................... Position Title .................................................................................................................................................................... Address (if different from main office): ........................................................................................................................... Telephone: ( ) ...........................................ext........ Fax: ( )..................................................................................... E-Mail Address: ................................................................................................................................................................

Marketing Representative Alternative (Optional) Alt. Marketing Rep. Name: .............................................................................................................................................. Position Title .................................................................................................................................................................... Address (if different from main office): ........................................................................................................................... Telephone: ( ) ...........................................ext........ Fax: ( )..................................................................................... E-Mail Address: ................................................................................................................................................................

Regulatory Representative This individual should have responsibility for the member company’s regulatory affairs and/or quality control activities. S/he is eligible for nomination to committees and task forces. Regulatory Rep. Name: .................................................................................................................................................... Position Title .................................................................................................................................................................... Address (if different from main office): ........................................................................................................................... Telephone: ( ) ...........................................ext........ Fax: ( )..................................................................................... E-Mail Address: ................................................................................................................................................................

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ACTIVE MEMBERSHIP APPLICATION FORM

Regulatory Representative Alternative (Optional) Alt. Regulatory Rep. Name: ............................................................................................................................................. Position Title .................................................................................................................................................................... Address (if different from main office): ........................................................................................................................... Telephone: ( ) ...........................................ext........ Fax: ( )..................................................................................... E-Mail Address: ................................................................................................................................................................

Staff Contacts Any employee of your company may be added to our database to receive member mailings. Add additional sheets

if needed.

Name: .............................................................................................................................................................................. Position Title .................................................................................................................................................................... Address (if different from main office): ........................................................................................................................... Telephone: ( ) ...........................................ext........ Fax: ( )..................................................................................... E-Mail Address: ................................................................................................................................................................ Name: .............................................................................................................................................................................. Position Title .................................................................................................................................................................... Address (if different from main office): ........................................................................................................................... Telephone: ( ) ...........................................ext........ Fax: ( )..................................................................................... E-Mail Address: ................................................................................................................................................................

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ACTIVE MEMBERSHIP APPLICATION FORM

ACTIVE FEES STRUCTURE

How to Calculate Membership Dues Membership dues are calculated on the company’s annual net sales of consumer health products, including nonprescription/over-the-counter medications, home diagnostic products and natural health products, sold in Canada in the preceding calendar year. For the purpose of determining dues, "net sales" are gross sales less discounts and returns, on all articles sold for retail and to other manufacturers/ marketers in Canada. Note: contract manufacturers may exclude the sales they make to CHP Canada member companies. As of February 1, 2013, the dues are calculated at the rate of $X.xx per $1,000 in net sales (details provided upon request at info@chpanada.ca). $ ................................................................................................................ Net sales for all consumer health products (Insert sales for previous calendar year) Notes: 1. Please keep in mind that the minimum dues payable is $2,100.00 2. Federal and provincial taxes are applicable on total dues. NOTE: New Active members can take advantage of a phase-in period. Please contact CHP Canada for more information.

Please accept this signature as authorization and certification that the category that we have identified for fees

accurately reflects our sales/billing figure for all self-care business conducted by our company and its affiliates.

We agree to abide by the By-laws of the Association. The Consumer Health Products Canada fiscal year begins

May 1st

and fees are payable each year on this date or upon receipt of a fees invoice from CHP Canada (as

applicable).

Authorized by: .......................................................................... Position Title:................................................................ (Print name) Telephone: ( ) .......................................................................................................................................................... Signature:................................................................................................... Date:.............................................................

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THANK YOU FOR DOWNLOADING THE CHP CANADA MEMBERSHIP KIT!

For more information please contact us at 613-723-0777

Or at info@chpcanada.ca