COMMONWEALTH OF KENTUCKY

BEFORE THE PUBLIC SERVICE COMMISSION

In the Matter of:

CENTER RIDGE WATER DISTRICT NO. 2

ALLEGED FAILURE TO COMPLY WITH AN ORDER BY THE COMMISSION AND 807 KAR 5:001 , SECTION 20(6)

ORDER

) ) CASE NO. ) 2017-00359 ) ) )

On Apri l 18, 2017, the Commission initiated Case No. 2017-00164, Peggy S. Rose

v. Center Ridge Water District No. 2, by entering an Order to Satisfy or Answer ("Order")

directing Center Ridge Water District No. 2 ("Center Ridge") to either satisfy the matters

complained of therein or file a written answer within ten days. The Order was served

electronically on Center Ridge on April18, 2017, at the e-mail address billdtruck@wk.net.1

No response was received from Center Ridge by the required deadline. Commission Staff

("Staff") subsequently sent a letter to Center Ridge on June 20, 2017,2 to request that

Center Ridge file its response, as well as a motion for an extension to file a late response.

No answer has been received from Center Ridge to date.

Based on a review of the record in Case No. 2017-00164, and being otherwise

sufficiently advised, the Commission finds that 807 KAR 5:001 , Section 20(4)(b), requires

that when a complaint establishes a prima facie case, the Commission "shall serve an

1 E-mail from Kentucky Public Service Commission to Center Ridge Water District No.2, Apr. 18, 2017,

attached hereto as Appendix A.

2 Letter from Kentucky Public Service Commission to Center Ridge Water District No. 2, June 20, 2017, attached hereto as Appendix B. This letter was served via certified mail on June 23, 2017.

order upon the person complained of .. . requiring that the matter complained of be

satisfied, or that the complaint be answered in writing within ten (1 0) days from the date

of service of the order . . .. " Upon the Commission's service of such an order, 807

KAR 5:001 , Section 20(6), requires that "the defendant shall file an answer to the

complaint within the time specified in the order or the extension as the commission , for

good cause shown, shall grant."

In Case No. 2017-00164, Center Ridge failed to timely file a response to the

Commission Order of April18 , 2017. To date, Center Ridge has fa iled to comply with that

Order.

The Commission finds that Center Ridge should appear at a hearing on January

9, 2018, at 9:00a.m. Eastern Standard Time, to show cause , if any, why it should not be

subject to the penalties prescribed in KRS 278.990 for fail ing to file an answer in

compliance with the Commission's April 18, 2017 Order in Case No. 2017-00164.

IT IS THEREFORE ORDERED that:

1. Center Ridge shall appear on January 9, 2018, at 9:00 a.m. Eastern

Standard Time, in Hearing Room 1 of the Commission's offices at 21 1 Sower Boulevard,

Frankfort, Kentucky, to show cause, if any, why it should not be subject to penalties

pursuant to KRS 278.990 for fai lure to satisfy the matters complained of or file a written

answer to the complaint in Case No. 2017-00164, as required by 807 KAR 5:001 , Section

20(6), and the Commission's Order entered April 18, 2017, in that case.

-2- Case No. 2017-00359

2. Pursuant to KRS 278.360 and 807 KAR 5:001 , Section 9(a}a, the record of

the formal hearing shall be recorded by digital video recording only.

3. The record of Commission Case No. 2017-00164 is made a part of the

record by reference only.

4. Any request for an informal conference with Commission Staff to discuss

the issues in this case shall be set forth in writing and filed with the Commission within

20 days of the date of this Order.

ATIEST:

~'ll.-f~ Executive Director

By the Commission

ENTERED

NOV 0 2 2017 KENTUCKY PUBLIC

SERVICE COMMISSION

Case No. 2017-00359

APPENDIX A

APPENDIX TO AN ORDER OF THE KENTUCKY PUBLIC SERVICE COMMISSION IN CASE NO. 2017-00359 DATED NOV 0 L 2017

Fell, Jennifer (PSC)

From: Sent: To: Subject:

Confirmation of Posting.

KY _PSC Filings < PSCFil ings@ky.gov>

Tuesday, April18, 2017 10:07 AM

Fell, Jennifer (PSC); Koenig, Brittany H (PSC); Reid, Sam H (PSC); Smith, Renee C (PSC)

Item Logged For Case: 2017-00164

This notification is sent regarding the recent filing for case# 2017-00164 on 4/18/2017 at 10:07 AM

Filed by: PSC

Dateffime Filed: 4/18/2017 10:07:33 AM

The following Document(s) have been posted to the Case File

Linked below is a document from the Kentucky Public Service Commission from case number 2017-00164. This is an official document and service is rendered based upon this email. Pursuant to K.RS 278.380 amended by the Kentucky General Assembly during the 2014 General Session, the electronic delivery of all Kentucky Public Service Commission orders is now allowed. This includes data requests, as well as all other case-related documents. Electronic transmission may include either an electronic version ofthe order or document or a hyperlink to the order or document on the PSC website. The mailing date of the order or document will be the date of the electronic transmission. Any applicant or party desiring delivery of orders or documents by postal mail may request such delivery on a per case basis from the PSC and demonstrate good cause for the request.

PSC ORDER File

You are receiving this message as a member of the service list or participating utility on case: 2017-00164 For more information or if you have problems opening a link received through an electronic notice from the Commission, contact the PSC Division of Filings.

Kentucky Public Service Commission Address: P.O. Box 615 ,211 Sower Boulevard, Frankfort, Kentucky 40602-06 15 Phone: (502) 564-3940, Fax: (502) 564-3460 Office Hours: Monday - Friday 8am - Spm

SERVICE LIST:

Peggy S Rose - - Mailed Center Ridge Water District No. 2 - billdtruck@wk.net Center Ridge Water District No.2 Center Ridge Water District No.2- billdtruck@wk.net

1

APPENDIX 8

APPENDI X TO AN ORDER OF THE KENTUCKY PUBLIC SERVICE COMMISSION IN CASE NO. 2017-00359 DATED NOV 0 Z 2017

Matthew G. Bevin Governor

Charles G. Snavely Secretary Energy and Environment Cabinet

Center Ridge Water District No. 2 69 Marguerite Boulevard New Concord, KY 42076

Commonwealth of Kentucky Public Service Commission

211 Sower Blvd P.O. Box 615

Frankfort, Kentucky 40602·0615 Telephone: (502) 564·3940

Fax. (502) 564-3460 psc.ky gov

June 20, 2017

Michael J . Schmitt Chairman

Robert Cicero Vice Chairman

CERTIFIED MAIL RETURNED RECEIPT REQUESTED

Re: Peggy S. Rose v. Center Ridge Water District No.2 Case No. 2017-00164

To Whom It May Concern:

Attached please find a copy of the Order to Satisfy or Answer ("Order'') the Complaint filed in the matter referenced above. The Order entered by the Commission on April 18, 2017, requires Center Ridge Water District No. 2 ("Center Ridge") to satisfy the matters complained of or file a written answer within ten days. The Order was served on Center Ridge electronically on April 18, 2017, at the email address that is listed in the Commission's official records: billdtruck@wk.net.

No answer has been received to date and the time period to answer has expired. Therefore, Commission Staff request that Center Ridge file an answer within ten days, along with a motion for an extension of time to file the answer, explaining its good cause for the delay in this matter. Commission regulation 807 KAR 5:001 , Section 4(4) requires that the answer and motion for an extension of time be filed by an attorney. Should Center Ridge fail to file a timely response, the Commission will pursue further action regarding this matter.

If you have any questions, please contact Jennifer Fell at (502) 782-2585.

JLF/ph Attachment

cc: Parties of Record

KentuckyUnbridledSplnt.com

Si=Q~~ a ina A. Mathews

Executive Director

An Equal Opportuntty Employer MIFIO

COMMONWEALTH OF KENTUCKY

BEFORE THE PUBLIC SERVICE COMMISSION

In the Matter of:

PEGGY S. ROSE COMPLAINANT

v

CENTER RIDGE WATER DISTRICT NO. 2

DEFENDANT

ORDE R

) ) ) ) ) CASE NO. 2017-00164 ) ) )

Center Ridge Water District No. 2 (UCenter Ridge'') is hereby notified that it has

been named as defendant in a formal complaint tiled on April 5, 2017. a copy of which is

attached as the Appendix to this Order.

Pursuant to 807 KAR 5:001 , Section 20, Center Ridge ts HEREBY ORDERED to

satisfy the matters compla ined of or file a written answer to the complaint within ten days

from the date of service of thts Order.

Should documents of any kind be filed with the Commission in the course of this

proceeding. the documents shall also be served on all parties of record . A party filing a

paper contatntng personal information shall, in accordance with 807 KAR 5:001 . Section

4( 1 0). encrypt or redact the paper so that personal information cannot be read.

By the Commission

ENTERED

APR 18 2017 KENTUCKY PUBLIC

SERVICE COMMISSION

Case No. 2016-00164

APPENDIX

APPENDIX TO AN ORDER OF THE KENTUCKY PUBLIC SERVICE COMMISSION IN CASE NO. 2017-00164 DATED APR 1,8 2D17

CCt.iMONWEALTH OF KENTUCKY

BEFORE THE PUBLIC SERVICE COM AISSIOi'l

feMr :;; Rose _____ l (Your Fult Name~ 1

COMPLAINANT ) )

vs. )

~""£ f ro&6VVA-m l1sr ~!;1me " ' U!l!ity)

DEFENDANT

COMPLAINT

The comp amt o: P e:?.stvlf 5 !f C6 c Your Full :J'me)

9&(50 5 _f( _ _os£ (d )

tYour Full Nama)

RECEIVED

APR 5 2017

Pu'ohc: Sel"¥~ee Cr-rrm•sstor

Case No. 2017-00164

·- r~scec:fully shows

--~10 JAr o&eJLlJe . /Ut:ttfo~Df{.y 'IZDU (Your Address) '

(bl c.~ fft12r:rG (j)_h~ 7)_$_L , ame of Utthty)

19'86 734 FFA{.J) R.t )J~wL,o;vc_tfl-DJ kY Y 2ou Aodress of UtthlJ)

\ci That. c:;_tw D DLJ2 .. _Si.~LG ()_EL AfY.lL_~l'-"'!""· -'-;:;;:.___ (Describe here. attaching additional sheets 1f necessa.y,

n~ i?os£ J.../17e. E@ 11'::!. -rtte AfflOf{ N7 oLiJS!..' the spec1flc act. fuHy and clearly. or facts that are the reason

SmTIM:r· IJ:.fe¥ w~e 71 AC::J<:. YLDIJ:D.. ~-cf(~~OLi: _ and bns•s ror !he compla•n 1

/YIAI(,.!{b _t;!:} 311£/!7... . l;Jjljj_ A {/f#;IJ:( ()F V!S~P._tvtfL.T

Continued on Next Pdge

Fer mal Co ... lpla n!

- -----·:s - --------

PJge 2 ~·,., Of.J 3/J 5 /17 ?VI.., If If- ;1. t>C..o~JJ~T F G"G at: 13so ~ 1 t: ;v o 1 P/J-1 /) t-An; ra o ~ $" J 5'd...- I fl iJ"rJ e ~E!:f-~

~ETU tvG"D A lt?otvllr'- 'I J) r t-L -ott... ~/I}=Tl;").ttl:..r.J/

.CfC;fJJ!AJ<:r AuV. :BAt..AI-JC-tr;>. Vt1f6 OjJ_ __ /I_y A a a ou.N-r _ & tfl Pl1-f.J " tpl L. /... 6 e7'J D A -rJ+/1.1!!71-T 0 r= DJ s C..OtV6r..-r.-7 It: PAtf-m~H-A-5 par!)~ 12£l-t~& -:rH-o. :t..il 5 ts o OJ.lAJ b A ~A 3.Q ?A:~.: G feE ~ TAW3 htOAJ 7JJ.l.t!L6...fl!. V LG e /5 J ;J.~~ ~N /5_!: ~o &i!.,4CAE P@!t()~ ft/ID /IS~TAT!:?D!:!.!.

!3 ' t.L- 5e?V7 oufo.;--How6ll~ ' T YDU--V"' NoT PIP1 THb J...lfTt: pc£" You It~&, ;voT Ot5eoNez...--rc:i:D -AJo.,- B !LLFP OP. AtUYIH!Gi!r ?tJA Tff-(; "/;;~pt;?;f---. .f-lr-PI- !Htr;; r!Jt!Jf:-LI-PS72Scw 1"1 ;L. D 1./ 1'/.r ..AIJ 1¥. A- 4 'PI ;r.e,;:; C H A !<.. v-c:D t-A- re- F6tr'5 -

... \.!(~ore coli't'Oiatr~, •s s _ 1 Soect' ca.iy state th~ ft:l ta t desrred )

R EFu IJD A-t-t- J.Arc. F€6'5 ?A; o !t!_II-IG

lh'n o a IJ r o ~ !/ 35 !J 1 tJ If v v 1_ 71J2}J_ -ro If:ttE lf/J1 oaPT

0 f 'J I~ 1/J 1-J I ~H /)J/t~ -- /j_ (.,~ EP_!T ON JJl y A!}-t!..j)t{)JT

I fJ A-Dv 1 TiP/U _ L fimu 6 T A !l1o& r H [.,.lf_B Lt../.~ ~ e:-tv7

Ou'/_ A MIJJtu/J1 or L721l1 :> OF- -rHtr 13ft-~ -

Dn<ed ct ej,Q C..Q;V_Cfl..c.......~"'-----· Kentuclo.y, tnts -~0 ~ Jal 1 four C tly}

cf /,{ 1J g !:d:::f_ _ _____ 20 I? ~iviGf'ih) )

d'.<tma ttnd address of at:orney. 11 anyJ Date

'Compiawt:; D, r.oroornttO S Or c1 SSOCiattons or an/ other Of'J:1ntl.1ltOn havtng 1'1·~ nghl :o tile ~ ~ornpln n· n ,s t be s1gnec by t<5 c ttorney tnd snow ms post o•'tce rtc.ld ress. , J o·al or t.n tgned ·me. 1 nts '.\til be en:~::.1.n~d or a:kd upon by the Ccr "ltSStOil

A [g , r .. ~not·o~~ •. ·, E- '•,!,F 0

' fu . \ ll Center Ridge \\'at~r Cu.-..tnmcrs:

All \\atc-r pa;mcnl'> are due on P r he fore the lira of the month. lf :our pa~mcnt is ntH m

m~ ot1kc h~ th! 1 ~• of the month it is ctlll'iid~red late and you wi1ll\C charg\,.xl a late ke t)f

~2.30. 1 I !UU d\l not p ..1) thi-. l..ttc fcc h) tltt:: 15•11 tlf thHt month your ... ~:r.ice \\i ll he

di~~onnccted tur non-pa~mcnL lf~our scrvkc i<> disconnected there \'Ill be u $350

r~-connccuon t\!t:. plus )Our p:l.St Juc.• hill. bt;ton:: ~~F'·Ice is restored. fhc \\atcr bill i~

$22.96 mo Ju~ on the r· of c."\-rry mOilth. Att>.:r th.: first l,ftht: month the water btll :-s

S25.25 \\i l h th\! la te fcc. If \ OUr biUI" nnt paid. in full, by the t~'a M tbat nwnih

Center Ridge Wnter District

William Duncun

~ .. .s._l'll .... • "<.\ \A ')' l .

\• (\ ... I ''\1; I '\ :0 c J .,

'"" . J , ,J

*'lt <( • . ..... , .r I I ..

---

{ ~

.. )._ r,.\ ~ . ~.tl r.• ~ ~ ... -J :· • i)

L. fJr •

n i., .• .\ ~.,t \ t/;;. ~ fr.;: ~. {-0 i'

'I !'-...< .-_ • .,\'j , ,

\ hrch 9 :rq ~

\\ Jlii,uu Dun m l'entt•r Rnlgt \\,uc-r l \mlptlll!

ln regards to ) ,ur re~ucsr for a late ft-e of $2,2 5 on rn~ ,1\..~0unt fur I he mon~h of ~larch. m) payment \\ U.'\ put in ) lHlr LumpJ.ny drop b<''< on"' 3 ~o I. tun t.'llc!osmg tor ~ou .09 cents. l urrin:d :mJ thts ligure bL'C.111Se C\C~ mvlllh ll) r th~ pa!>t :4 months stnce I ha\ c had )oUr services I hu\'e p~ id tn) \\ ater b1ll in th.: amvunr • I ·: 1 C•O. 11HU ~omcs h.l J lt•taf nf$2 16 that I ha\0 as u cred1t un my ~Iecount -; ,_, t I J l!du'-t m) cr~.'t.,t .tmt•tmt t h l keep )llU fr<"m ha\·ing h\ ~o t~l the e:< pens..l l}t "ending. me :1 rdu:1d 1 1: ~:::. !o Jrom )t'llf .. btc ~.hurge .. o l 5,2 ~SIt t~1m..:s 1u ll9 ~..:n ~ thJt I <n\c :\)u

I ..un also nmi :· Hl}! )'\tJ that from rhu; dJ) forward I \'Ill ~bluet .3t\ -.:~nts hom~ our i1d l l t•r I!'\ f\ hltH.:k t.'li time up h> 12 h,lurs dnd . i (• c..:n\!) •or "' ' ~ry bh .:-1-. Pt tunc fro rn 12 h.1 ~J ;,)UT') :hctl we;: .uc;: \\ tthnut \\ah:r due w unprvr.:r. Ltd . of or m mJinil'll.tlK\! lwm : 1ur ~umpan~ un our \\ mt:r ~> St(.'m from m~ momhly hill \\ h..:n m! pn\\cr is out l Jo not pa} for sen 1cc that I do not n:cciH: frnm them mcc there is no u!':t\!~ '~} I "ill nppl) th~ c;;:une logic to th-: \\ater .;crvicl.l , -.hen it is oul l th) not usc :my \\ atcr

:,\1!\Lt! it h ~ <'t.t b~lJd •hat ) ou -.hnulJ ch.trgc , I Ill'' I I.Jt~ f.:c tltl lll0!11hl} ~ t.:(\ li:C \ \ ith flO gr.t~(' rcnod at .tll, it is nur t~l." h~ J th.u \ \t.: ;.;huuld not h .• , c 1u pay t\)r '>-1."1\li..C~ tlwt \\1.' are Ot)~ recel\ 1ng in .t nlP' Hh-:

1 m.: .:ts \\dl I .!· ,u \\, ulu like .hop~ ,n· th~ s i ~1Ntl \\ J!cr .lgrl.'~ment that . h~w.:. } P\lr C(l tnp,m) polky •'11 pa;.m~nt mJ i.1:c 1\.:t!-; maild tu tl'c ih \\cl!

fhanf.. you

Pcuov RI>5C <:1:'.

::: l 0 t\ lidgcu Dr >-.ew Concord KY .\ 21176

\L ..... .$ !.

, ~ . "

~

~~.1·~

\ ,,'\t

- \ .... .r. ... h. l ·'·"·. '

I ' • ~ .. ) ~ t · '- ~ ~- .. , '

- "' .. r , -f"'""'r· · ··-i..;. ,,

?rJ \ ·~~ .. ..., f"·Jilv.-!t L ... ..r-1'·~"·-<t~- ~ ~~ :· "-<• v.. : ,~~)".,;,-,s~

.... ~ J.

- ' J ...~.,<, t.-

·,i~

I· '\ • 1...., ~ I

... \ .. $ . .

1. ~

I ·: •• ..J... ~ ') •

.1 j ... ;-- ~.~..,\I. .. . ..

. } .. -· !-'-.,.

r~ttr:;,~ ·~<:~~- )w '"-::-~ . t~ .A J.o ~ J.iJ;.

... I

i:;! . ~ r ,'l .. t r)..~

~J..U.{Jjt\ .x):.sj .

II

~- . .. '

'J.., ,.. I

I.:: tf

~ .{Pt • ..R.

1....r:. l ...... (l.,_ _.s_s_G_\_.r---r-·--~:..::.:..:.;.:' ... \.J..J~·~~.!..' __:.w _ _ u_'l _n.:..1_. -~-·~-· -u -{;~~

~~.~ ~.JJ.4 • ..... J...~ t,.J.j..ll=- .. ..J.~..-... u 1'~-\.:---" •.1_., vc ,.._ .... ,

\f._() .a. • ' ..

I "

-- ·- ;,~c ~ - -·- ------ __ _:. __

I t ---··--__ ..... ____ _

! . -

~ •. A T£5 ..: ::-!.~RoES

\t-.i)

~t1L~ & R..;GCLA.Ttu'!>-S

.-...

---· --------· - -

.. ~!

- c

I l I .

\ ----------- I

.'~C Y.Y '>;t) - -1·--------~'n ;lt...s' :;He.::.. "• • __ 4 ____ _

, ___ •:U::r.l •

I I. .. ,·,' "' ''('~ ,,.~ .. r: ,.. ~. ~- ,,,t t· ...... ~ ~,. t'h ...... t ... ~"" .. u• ... S· ......... Th .. ~·r. ..... IJl'• of • • .. ~~oo~ .. ...,.. .-. ... ;.0 .. ,.,.. l. ... ••-' .._.J ..... ~ ... ~ ,, .. ~ '""" u- '-•~ vl .,._\. ! ~- U ~ .. ~ -•J•• • .... "- .~ ~ -

t~tc~ ;::~"':'tbt.: ::::rcir: will' : _.u:cr.':>ly ::h::ll~ ~o .u: • .....;.)'1:en c!' ~ u<>ui:~~ ~ .. • "'.e "" !1 recehe ut .!: :;-.tH!d l'l fr .. ~ :.eO\ic .. b1 :h~ :::.ty .. 'o :m;::o~·~ ~: :-::..:L\·<!o;al ~::-.::::ni~::.t"r ... f th: u:ihty !!

r:&nlt':d .~ ~-~e .;.!'! . ;(~·.on :::- !.. .:1:: r .:et, :-..::<s, 0~ • -;•lft'!o:a. ·- .;:,!: ru\ • ~ regul l!llr.J ~

~ c;c~ C .;r._.": a:· ihe .. l!Ji~· ~· -·~ .n:n.:, ~l.!~j.::, tOt:.: &:.;:O:.;>H1 cf:.h: ?LJ.io;;-:

I.

.bl: l: ~~~ :or -.~w s~n :.: ~.r.:::u ... s ·-..._ - o-ni. of s \:!. , hL""S~ 1. .~· ··; ~; ·~rth .: ~"f ra: · ~.,d t .&:io:& ~:-.:-:~ :'lf t.":!! 't.- . --: · ~ - .r.f: w•l.l a.'"ll: br '7&1~':' • ·.~;: .. :'i: ).. zc::..~ten .set ~-:- !Q 1:.e !' .::n ~' ... -r::-.: r: =:t:~ ... :: :::..a. "i::s a. ~b3 ... , ;e t..~r O'-" enhro • ... iii r .. r be as:s.~s;!.:i ~.;\a.-;~

~.ll :nli r.-t•.at b: :-e;:~:- e.:! n!m4'Jl:i\~:l:. t;.._~

,:1-..~: .. -: ~"": .:u.:,. :.·."':1 .... r3 re" ~ ! ... !ks There fer!. t.!.l'« • .;lir ;:-- e • .:J\. .. ~ !. e!r .-i .:k ~: t"t : n""O ._. fi _:::.. n

;!'-.t< ~;.;;.t t.r-: '-"~:e :a t...'i·-:·::~::d, th~ is no • a ::r ~.:,rvkc: ms:; :;' r.!' ,; nr: ~: .tc.! .ft!-o= -·JS1~Jmt:r ~'!':--: · .~e ,,..thi:- b..~·· 1 • t t.!.S\ ~~ . of

; .. t: ct.;;, will b!: ch :d !or :r. ·c:~. ·.~ a sir.gte. cc !! ~-:; ~w.""":t:rc~;:J r. :

rr r: tJo.an cne

S. ·~ nee· -,., ~~~..s~u;e .. ·l a -::!!ltn:r.e:- b~ ~lo ·eo:! w ·eseU o; ,;, • .,..,..,!' '\\<l':t :\c•.:pt ... .!e: :h.: t ---:-·~; o 1 q~ts: c.:o::.tra:.t ~"\~:·.~e-J :,) t!: .- lh~~ am~ ~~::.,·e~ \.,) :. ~'J.b :: Sc:"\ .:: ':Cl-:r.m1~iO:l. Qt.;:: ~ t.'te f:..:: :::1-t s::;-,~!' a ':\·rr.c..~r~. :rur..:: !.0 :er:;:!~· "-"tUl ~:.1» r._!:: '1 : --:.s::::a: ST.o~r.t!s f. :' .!1$-~:"-1~Ct:Cn ~f !Zi"'t!C.:.

6. A~ · .. a::~ ~:r ~.; m1" •! ~. n~~. ~···l.n ' ~_.. ~. ' "'nn'r......-" ....., - - ... - : :-w .. _ •• ,.1 .... ,. w

flcfJ ~-·- ·ottft1b

·::oio ::'>L- ( l"'r --~---'\t!.h--.... t-.~-··~-.. ------ . 0 , -

- In, 'f .. •..!. , ~ .. • r .. r

~- f~. ~ .... ' ~ p&b"': QI JS.,.r•;,••="·:..r....-......,,.._---

a·; ... 0 • 1 0

-.... -. . ..........

n· .,,..,. '' .:J ·\LS :X"'£ '\a 311.1 ') biC'e~ :!:l •..LIC:C+tL'"I'l' '.9

'·~~~---,, rl C?.'"t!'SI .. ' ---....-.. t.:&..l:-:E..:.'-{"

~ .•;t,Y .-.. _,•·:; .. ··-:,, "''-..... , ... ,, I''~ -~-~r _, .......... ~~'"'l'" ·-· ·---· _,,.._ .. ~~~-..-~o:>!1p ~~.J~{J ""'{ • ,, • ·-•. -· ..... --~ 1'"'' .... ·"-~"'· ,-....... _. ,..,~ ~-~ '" ·-~---.. ~' • t-.. :.. .. j! 7)0"

p:..o s;:_ .. "'"· ;;! ... :;s l~l:~. 'P'f4.l ;c. :o:---t~ -i' .. --;:.;: ;..:m~"..:'JO~:.; ~..:-. ;:::..7. \l:~:.m-6 :t.::~.-\.,.ci .• J s~ ja}11 ~l;t~ ;'.,1 '-1

t"': ~!.A. • ..-·;~..;~rp !'. ;-...:.~._--;; .!.~WA\ Jl ·:.. :p:r;r..,.~c:ii;' t: ::' ·• C! ·.~C:!l ~~; j~ \";" _c • ... ~~ .... , ~ r J:o pr.:.:! ~o u.Tu: "~"'~ 1::?~~~-::::l :oa•t<t :~ ;.-..-. 1:~tt :il:. .iJ!JT'. s;t:, :o a~-~~ :"'.ttt. • p -or;·:-_ · 0/ ....--~!~..;OJ~'~ ~ .. ,·~·=rfltS.t::::--~.'"'::.:l!::J. ·~s~~ar~:t;t.., \.:: ~d!!l:c:: d~:?t ~=·'l;':'r f,,11t~t:>"' lli l!':)ttl 1.::3 ~.; 1:.:.~ :;..;~:.. 1ct ~" -,:;.,:.a...;,n .:: :r;:ro::: "'4, ;c J(~r;, s 1 •':11 u. poz~:."Uo-tlr .,, ' t>-1· ~--zz

H. -"A #:>t.U l ii .,; :; ...tt>llf:'JO 4l.J11i~~i.U.OIJ;'l! J"';l ~q lW.\ ;;mou ,(:JU<;i'.bUii;i' • "l.,";t:t::W ::It{) JC "~~ 1'1 { :1~11 h ,_~ k ((\~o\t:~;-u;:; •• l:-lt.li't\\'·U::t~.:.!.!-:!,;t "tf.!l.:)U.n~~!O (t:p,..l ~\iP.lC'np;q !JV\l'j~~~l'l\.1:~'1() ~ a_~·~l.? ·.-:~~uo t~ ~ ~ s;~~·t. 5,=:;;.\ ~un.c:oodn ~ll= ~'tl .. ., ".t.!.l,,,.<td o: ~~tt' J.f!lw snwo 3 -

"A\!U\f' :t~ Oi ~· ;i ~~ ifiiW ue~rt!-l!~UC~ •~'J.~ 'Si;.l~;-:T! ,,.,::.. " o1 ~ u:u; ;;;~e:"'": ~ ;: ::. ·p~t,OJd. f! ::~~t -P .N-. ':l::'t'f'>· uoen ·'~'~==~d ;:;~ iiH:ili .ht.:·~:r.: t .:1 • 1 l

·:~:.\:..~t;;-~v:~"~::a ~~ llt\:Z! ':lL: .t-'7d~::r s_u::~< rs.. ;o .<\:n :..!1t•1. St;:.::f~~ , ;;r_o:r.., ~-=-. ;ot -;..,:.~1 ~-: S;:r;L,~~ L:::.~s\!' ;~;a,-., ... :--me ~~,·-.• !~r ·-..~ ='.:.: . ..... -. .. .. . , --·-

:.ut:. i ~. ~ t:~-;~;J. .e~:~~=' ':j...,--;_ t-:1~ ;.~ ~: ::J..!-:j 1;r 1: ;!..:t~:t ::':~:-..::.~o:;;.,: ::...~ ~ .u----cu.-"'" 'll .. -·.~ -· ..... ·' · ,p.,.. ·-·-'1 ·--n ~·-o" n!).,., o t.-,:1 ·~·n" :\~ c· '0'' ·-~ ··~-"~;1.,, .• · ~.~ · ·~ ..... \.#•it'"'" "'"'\.~ .~ ..... rll •• ~ -,.l. " t"" '... -~~... • • "" .,...);t \. • ..,_,.J _,...,. ..... .a ......

'I ·~c~ zq U!"' --~~ ...::.~ ;;~_:;:; -~;~w :~-, ~~ ~:-:..:!~E-(1ftrjl~ ::td!: :: ;:.rn .t::~~~ &.!;=.:t"'·;n: r-l(! ~nno.;., .::n ~;; JL~ a~il~~--..:::tJfP t: ~.-,:-::.:-~ ~. :::··..L~s tt~! l~.:-;:--: o: ;tjc --:;1ru :-s.o .tQ 11,..\lll:·~" o:t;' ~.:" ;:-;.."";tJ\.:tto::--u.:.:: .:!C '~MS!tU "l'J~Ill.(-_. i-IZ':.'a 01 :oo;-.;: p• .:O'"".:""!?'tf. ~:; \ :0 :z! ·~·;,5 6

·~Jr'C:_r :.: ~ .t ~-.. Ul .:o: ;-;·C'J:~'..! ... ti"l !:li:'"; \"t .. /-t.-q~ J~" ..... w .. '~ ~tr.:z.::.:_t Ol ..:~:,1~ p:..:::;p S"~~~l p~!t ~!~· l.,t_t" ;: ~tr~ .:;·;-. ;:_L ~

~;;~;):~--:~-; :~ {~l:Cti!r': ... :_.-:: •tt. ; • ¥ ~: ~~ .. : :~ Wt. Jl\ . ; ~\:;. Uil 1 ....... ' .i..C .... !1t-~: r. :J • ,• .. !~ ttt.').....,..n r•v .. : • ~·

---------·· SNCU Ylft0~ GK\1' S)::-i.l"ti

------------

. ...

.. "' ....

-__ ,.. .. _..,. ... _ --

?OR

-· --~ ~ ... ~ ·\'·a ... ::r .c .... -........

~ 'am; ft.:ill.l!! 'i

-------------------~---------------RATES .AJ '.J CJARGES ------

··-i d: ..... .;

't; · - :~

,nt~--~~~ -4 ...... ~..:...10~~---~~ .\VTH J? .. n· 0 ; URDi::.R ~ "':"ltE Ft.ti.JC .in ,Cf. CO .,\:.S :ON

I.JI'"!N:\ ~ • ·~ HH:.\Sa. t. -=-----------------=== :"\ '=.-: -~----

PEGGY ROSE 01$lrlct. 2

St!Vi~ Adc:~tns:

210 MIO~¢

N WCOOCX!fd kv 4<1()io

Date P id : O;Jtc From: Data t o : No MOflth:t P,IJd : CbKII Numbof: Amo11ntPJ•O Cornrncmts

'']J2 ,'1'2QCA . 'f?005 l11t20:l6 '2 ~ S23040 12.\10 1 '1111!2 5053 SlSOOO ~Fcor..~~ECT

I:!J1f?0<}5 ·r~ 111f<'007 12 $13Cf&O , 2 r~· ~

I 1130/2Q0e 11'~7 1111:7£) I;! ~173 $23064 !2 '. '2.1211:007 tr· lOCd 11170') ' 2 l069<41ii) 14 $23064 12 ... 0

1'/14 '2<)(), ,r ..... :yj lt1:l0'0 12 ~ 106 U30'i4 12110 l/1/2010 ·~·~·o ll l/2011 12 2!~3&43155 $230&& t2mo

t212JJ2010 . , , '];:\1 1 111 12012 2 7207860151 S230 &4 12mo ~lr.011

s~ !W!S 0#...,~.).11'

II •'2012 : 1~12 2/1®'2 $30$ 1r:tOCl~'d - SOOCJ '7li11.H2 2.1~1)1] :11 '20'3 2 n~u7~T':i SZ5750 •2 mo • .Jit<id c.r Ill 1J l; ' ".!'J13 V\1'2~ •.: 12 21!514)5:?2 S175 50 ''21:'10

1/7f1!J14 m?Jt 4 31 11'2014 071 woo 1 0

3111<10H li' '1014 4117\114 ·on moo I 0

415/2014 411~14 ~112()'+4 1 IJA $2300 mo • 2 25 aho. 4/30f201 4 s 1/2014 6/1/2014 1 10!5 S1.3 00 1 mo 6/11201-t 6/1/2fll4 11112014 I 1'22 moo I no

7n2120H 1111'2014 Oltf.l01 4 2 lt3J S4500 2r'IO fl1301'2014 q,· 'Zil14 10/1t2J•4 '141 snoo • '"'0

I OfGI'.!D 14 ' Oitl:ro' 4 1 \1112014 . '"2 S2JOO lm, 1114/20~4 lid '20' -4 1211120' 4 1143 J2JOO I""~

1211/'2014 12/ti?Otc 1111'2015 1'4 1 Sl:l 00 IM:)

l /1/2015 •t: 2015 2J1120t'J 11 49 iZJOO ,..,0 2r.;t20 I !I lr~J·s J/1·20'5 ··~ ~2300 lmo '111,21)15 :0. I '2;)15 .(.t?J'5 ' 1 ~3 ~1300 I mo 4.!'201~ .&.17015 ~11201~ '15~ $:!300 I -:10 514'Z01 ').1 ~15 b1'11Wi5 : :~1 S2JOO , r.:o C/2n015 611/2015 7f\00t5 11&3 !2300 I 'TIO 71t112DIS 7 1'2015 811f2015 1'67 $2300 t "'0

113 t /2(}1 s 3. '?01:> ' lntl':i t•.,;a SZ300 I MO

8/2~15 •I :!~I~ Hll1f2QI5 .. ~ 71 $2300 I tr:l 101'612015 •);1'2015 1' 11120 5 . ·;s $2.3 00 ~ rtU)

11/ 1/2015 11'1 ?Cl'J 12.'17015 "7' moo ! mo 121112015 I 211 '201!.1 l il/2016 1180 S2:!00 '-G

1/t/20!6 Ill "2016 2/1"2016 '212 $1300 ~o

1!2Uf:.01~ ~· l'JI'l 31112:!'5 '41 4 moo r.t"J 31112016 3.1 '2016 4J!/WI5 ' .. 15 !23 00 I "'0 4/ 112016 ~12QI6 51112016 122 1 S23 00 I mG I 00 Ct

M30/201 & S.l/2016 GN/2DIS 1427 123 00 11\0 611120 16 G-1.2016 711 120113 I 31 123.00 1 'TIO

613012018 r· tno e 8111'2016 1 239 S23 00 • "10

3.1 ?Jill 911i'2J' 8 ., 5 S2300 . ~') "'1 '2016 101'11'2()'5 . :a'l S2300 ' . o ~uro a I '/trlQ'6 "'J2 S2300 lmo

f'1;C ;\u£ uF T!fc~ E £,II () bU ,4- bllt.,/7/uue

~A~~wLA T~D FO~~~ OUJ; N (:; 11111 r /-Ill ~ Eem-J ~;p-J1. f3

lll!l2.015 ~l/1'2016 121112.0111 1153 $2300 1 mo t2121201~ 121112016 lt l rnl17 1197 moo !no 1119t'2017 11112017 31ln:ll7 ~ 1204 346 00 lmo

3W20l7 3111'2011 4/11'2017 , 12 .. 1 $2) 00 lmo

Cocnf!\«<ttl groca ... out to.peu;y '* 111 S/2014 Total: $34n~ u

March l5 2C1

CENTER RIDGE .'l~iER DISnltCT .C

Wlthaf1"1 M Duncan owner/operator

Mr DunCrl ;

I ttusll'h.tt -cu ~ocr t !'lt Pd\1'11\?nt o! SJS 19 out af ,our drop be~ yesterdly J/ ~J/2017 Th•s 1 hehe\fe to

b~ an tl!egJI.iCilon cr. rour pJtt,l also Mn? reported thts ac• o •lo th~ !'.entud.v Pvbhc Wor ' I

tlvWft\er :. ilS <~lhl~l!oJ :o ~a,. <'•!: char ~es 10u :.~atcd • oJ'<\eU il" 1 further Sltteu '"dt I nad omv 2 da,s to

pay th s or~~·, }~"' 1 I.'S would Ot! o•scour lt:d Tho~ w1 Ot! Ill\ esugated b•t uwrn.

I know tor J • JC.l tt .. H vou are not oreforrncng the ~Jith! btlhng pr ocess as 10u ha"<e done wtlh nll." tu rour

o tnt!r CtJ>lOtT d!a " ' d t i ll~ b J di~r T 0 .1\0,.y PIOt~SS. bl/oe .~ thdt VOtl cHt: diSCrttnlf'•ltlng o~gam~t rnt:

oecaose 1 a\•"'c forth~ late tee reduc tOll trorn the o">?rpavrrents hen you hao recen,ed 111 \he pas 3

years 1 "'rlie oot•d 'YO Jt monthly cnarge f have NEVER been h~O tor "bat~ 1ue bal.mce'' on late fee)

am glad thai , "u ~nc•uded a cop·; of nw payment hJSlOr)' ~ th your ot"er useless document'S th.lt 'IOU

sent rre T a o.svment h1story in f.!ct reile,ts that you r.a•1e never cam~d an type of balance ON11'1g on

my ::Jccount Therefore rer1denng thrs .1 patd in full each month account wtth no prevrous balance oue or

coile< la b!~> h 111e ~ubrnittetf ,., h .. t .111 of the documerns thrl l ,·ou Si?nt to n'lt', e·.r~n the usl?lt>H cop• s o f

thl? lh.les o~ r.Q P iULltiO!\S I chSvl'"'o» 'Y'OU ~nt ttw; tO tre ol'l CllcU~ of my ''-'QU~~~ ior <l IIOCumt>n: wh <h

v..a s stsneo tr1 me tl'ld~tatmg th~t • .vd~ a ... Jre of you b• t.l"'& rrocess~s. What yeu !ent ·~not ... hat I

Jsked ..,o..~ tor ~nc therE' or~ u~ le)S You have noth1, to \&.bmmtiate tha I tl.ld I'Y 1oea about vc•n

olltrng proC'!~s l'.ht" n m act 1 d1d not. E!PC:Cialht smce tt•ere .·;:.s not arw 1Ssue.s t:l r w1\h not paymg en

l''l! 1 · 1f l ll:e c~ar(e not tee was sem It <llways carr.e Jfter m\ payment had been put •nto tl''! p~ ,men

bo\ Ar:<l ;~ e•· n.•.,.•r '/,,,,. requestet.l aga n

l w.1n1 )·ou to 11 u~ >tand r .. lr Dunc.Jn 1 nt•ver purpose!;~ did not paid vou - 1 m1ssed one payment •~on•ch I

pr:unrt , uc ~ no: vf1ty my m•~s~d Pd ~~~ ':!nt bul I bene t ' •omh p vmenl J\ .~dl tf you not1ce :na• w:-~s

1.tnu<HV of .IJ: · ~news t hat "l, PJ.,ment wa5 rece• .eo' 1 •• 9/ 017 vet{\trange that 1 rece• .. eil on!·t llat~ notu~e ' .)M your ~ompany-d.d not pav that lilte not .ce and ne..,er recet.t!d another one ar:tt v.:ls

no t dtsconrPt'•'J e.thPr. Thnt h.apptnod on e11ch and ,..,ery month that 10u st..,u~ I hilt I wa5 lat•.' I

howev~r .Jbo "'c.·. that then• "~' • rnar•v tnnes ttlat • .Jur com_pooy diu rut -..stl t:•~ urop bo\ a•1o to l':!c.t

the payrT e~ s c ~ 4 r.I.J,Iy basts. So now "J n you poss.ble cour vs late 1 \'OU do no: co lt><t P•hrr.~nt~ 7

You canntJt

Here 1s 3 hll't 'or you .... SEND A \10NTl Y STATEMENT ' Send .l statement th says •t•s due on the t s1 f

pavmerH s rot rP.te<Ved by the 5 , ou have tharg~d 3 a e ~e n he amourt o 52 30 . 1 •tov do o ge lh(' p;,yn.• •: otll. ~ J't' Charge t,, •he \0 c;end them J Sta:em~'1 t that 51'-,0N "l<l 31l10Utlt di.lt~ an:l te> I

tN~rn , .... , re <.:.s ~ulltt!d J!o or ~to~: n·· ( ~Myll ~n t •• notre ~ ... '!d Thel'\ ,f t .. , .-.ere l te HlJ dd r-o•

OJV rh.>l.1:e 1el' 0 •• .1St t r~ r.OII'!tal rn:J•Hhl r ChMge .:.oo h~ ..ATE FEE o·.ro :he ne. t rnon!n ::.>til •

they fa1h~d •o P<J) b the lS~ , ou n~~d to be prepued to disconnect custorr'!rs Empty \hrt!ats l)rt JUSt

thJt nottuna!' TiM pcocess tS not all tna t.h ftcut t to conce ,vc of.

81? hke a tW!t\l~l ~ompany. , hca~\! olJ,• • .,v~ found tt si<e:chy t"cll you ate aoli.lto run ;our company

.vithout ha•. ~a oroper btlltng ~ystem ~ Oullcan o• f' op~r "~Otlce 1f you are shutttfl8 do ... n wuter,

::>roper notH:e ' th~ >Yater needs •o tcllc:d ufter It""'~ beer vff du-e to .ba~o.t~r J 1Ut..l'S- \W persc:natly

DO i'IO r dnn the .vatt?r you pro ... tl.le, but sume ~c:!op le J\.. t (;oiV my btfls ~~tt\' mont'l to tht• companres

'1'1 I bul f""" .or d I IVPtCdl,y pay tl.~ I early-OUt oJIItthOut J bioi tnat COO'H~\ ll mv matobOA ~ach tl100ih t

· t't'lis ·o ~ 1p no: en! , my rntnJ but mo~ o1 ht? Cuitome!S ,o 1 tllW as ..,.en four ·.a er corr'p.Jrw tS no

.·.hJt h u, ,., 1 mmo ?..t 7 bv tln 1' e ns so ch,mce~ of recalling the mor>tn•, btll wntch ne ... r cctr.es •n

rr.e ma1l, thl! oC:IJ5 are rot good

Yol' c.an use ittt! SlS 19 I sent you on ~our tro111ped t.p loJte ~~~charges and use It to get yours ,.,f., cheap b•ll·ng, ltware-O~tck8oo s for .:>u 1MtfS IS nl)t e~pen~1vf' and you can use tt.

I ch'Ve~t t lht! respcn~ rrorn th;: Publ c ~r. ce Cornrnt;~ vO .. n their f.0011lg5 n thiS ca~~ o~ \.\)ln~ r th~ uhng at er .:n~ii.mg 1our compan, ~boo <S" tnd1cates tt .. t rr. •act )Ou dt<l d1scnm nate ana you cannel

1.h rge rne tor !~·n~ th<tl '(ulJ ao nets ow 1 o·"e-a\ ,',.; It cl~ r•ol havtrg tn.ar&ed •nyoo~ el,e ,I ~n I 'ltll

expect J h, t! 'un.:t o1 the charge 1 \~nt ~o you or $3S :9-ph;!f. !Me anv.;uot 01 Sl.6l nh•ch sho~ld hilve been sno~u,, a5 1 credt t 0('1 my a::<:o:Jm .u well.

Re~t assured tl'le next payment of my :,o.,net wtll be on ·~/1 1 m the amount of $25.lti Well wtlh tn you:

b•lling prOCl..SS PN 'f -~Rate~ and Chargts that you .l!n Artd tht date Will b~ rack d since tl is your

prerog.tlt'•e :c !O or oot to .)O out to c~t ect your pJ,ment. eath day

11 II

PeggyS Rose 210 Midgett Or New Concord. KENTUCKY 42076

·center Ridge Water Oistnct No 2 69 Marguente Blvd New Concord, KY 42076

·center Ridge Water Dtstnd No 2 Center Ridge Water Otstnct No 2 69 Marguer.te BlVd New Concord. KV 42076

'Denotes Served by Ematl Serv•ce Ltst for Case 2017-00164

Peggy S Rose 210 Midgett Dr New Concord, KENTUCKY 42076

•center Ridge Water District No. 2 69 Marguerite Blvd New Concord, KY 42076

•center Ridge Water District No. 2 Center Ridge Water District No. 2 69 Marguerite Blvd New Concord, KY 42076

*Denotes Served by Email Service List for Case 201 7-00164

*Denotes Served by Email Service List for Case 2017-00359

*Center Ridge Water District No. 269 Marguerite BlvdNew Concord, KY 42076

*Center Ridge Water District No. 2Center Ridge Water District No. 269 Marguerite BlvdNew Concord, KY 42076